Overview
This lecture presents a step-by-step framework for addressing ethical dilemmas in the workplace, focusing on gathering facts, defining issues, considering options, and applying ethical principles.
Framework for Ethical Decision-Making
- Start by identifying all relevant facts about the situation before taking action.
- Determine whether you are truly facing an ethical dilemma or if more information resolves the issue.
- Formulate the ethical issue as a question beginning with "Should I…" or "Should my company…"
- Brainstorm and list all possible options you can take in response to the dilemma.
- Evaluate which ethical principles or guidelines should inform your decision.
Role of Law vs. Ethics
- Recognize that sometimes the law or regulations provide a clear answer, removing the ethical dilemma.
- If the law governs the situation (e.g., insider trading), follow legal requirements rather than debating ethical options.
Definition and Purpose of Ethics
- Ethics is about considering what is good for others, not just maximizing personal or company self-interest.
- Ethical behavior requires acting with regard for the impact on others, not just pursuing self-advancement.
Examples of Ethical Dilemmas
- Deciding whether to ignore a boss's policy violation (like accepting gifts).
- Questioning if filing a false government report is justified for company benefit.
- Considering whether to follow unethical company norms, such as abusing expense accounts.
Steps to Address Ethical Dilemmas
- Collect as many relevant facts as possible.
- Clearly articulate the primary issue at stake.
- List and consider all available options for action.
- Decide which ethical principles should guide your choice.
Key Terms & Definitions
- Ethical Dilemma — A situation where you must choose between conflicting moral principles or courses of action.
- Ethics — Considering the well-being of others in decision-making, not just personal gain.
- Insider Trading — Illegal act of trading based on confidential company information.
- Self-Interest — Acting primarily for one's own benefit.
Action Items / Next Steps
- Practice applying this framework to real or hypothetical workplace scenarios.
- Prepare to discuss a recent or potential ethical dilemma using the outlined steps.