Overview
This document provides instructions for logging in to Alamo Colleges' systems using Ellucian Ethos Identity, including ACES portal access, password requirements, and contact information.
Logging In to ACES
- Go to the ACES login page to access student, staff, or faculty resources.
- Enter your User ID and password in the Secure Access Box.
- First-time users: default password is the first two CAPITAL letters of your last name plus your birthdate (MMDDYY).
- If you forget your password, use the password recovery link or call the Help Desk at 210-485-0555.
Navigating ACES
- Once signed in, click "Web Services" at the bottom left of the Home Tab page.
- ACES provides access to class registration, financial aid, email, library, and online courses.
- The portal also offers updates on campus events and important announcements.
Help and Support
- For login issues, call the Help Desk: 210-485-0555.
- College-specific Helpdesk numbers:
- NLC: 210-486-5777
- NVC: 210-486-4777
- PAC: 210-486-3777
- SAC: 210-486-0777
- SPC: 210-486-2777
- Admissions/Records contact numbers are listed for each college.
Useful Resources
- Registration and payment dates can be found on the Registration and Payment Calendar.
- Canvas support includes a Quick Guide and College Resources page.
- Weather updates are available at 210-485-0189.
Key Terms & Definitions
- ACES — Alamo Colleges' secure portal for applications and information.
- Ellucian Ethos Identity — Single sign-on system for secure login to college resources.
- Web Services — Online tools accessed through the ACES portal.
Action Items / Next Steps
- If a first-time user, log in with your default password and set up security questions.
- Review the Registration and Payment Calendar for important dates.
- Contact the appropriate Help Desk or Admissions office if you encounter issues.