10 for 10 Webinar with Dr. David Thompson
Introduction
- Presenter: Dr. David Thompson
- Host: Christa Thompson from Clear Triage
- Dr. David Thompson is known for his work in internal and emergency medicine, and development of telehealth resources.
- The webinar is available on cleartriage.com and will be emailed to participants.
- The webinar is part of a series aimed at discussing medical and telehealth advancements.
Dr. David Thompson’s Background
- Certifications: Board certified in internal medicine and emergency medicine
- Experience: Over 30 years in clinical and leadership positions
- Contributions: Developed telehealth resources, particularly in nurse triage protocols
- Innovation: Involvement in symptom checkers, natural language processing, and telehealth applications
- Publications: Prolific author and speaker on telehealth quality improvement and patient-centered care
Influences and Career Path
- Early Influences: Mentored by notable physicians during medical training
- Career Path: Varied career in emergency medicine, telehealth, and technology development
- Key Experiences: Developed software for quality assurance and served in various leadership roles
Involvement with Nurse Telephone Triage Protocols
- Initial Steps: Development began in 1995 at McNeal Hospital
- Software Development: Early involvement with software for medical call centers
- Partnership with Dr. Bart Schmitt: Collaboration began in late 1990s to develop adult triage protocols
- Evolution: Creation of a structured database for guideline management
Importance of Triage Protocols
- Triage protocols help guide patients to appropriate care levels
- Provide standardized care advice and support decisions made by triage nurses
- Integral to improving patient outcomes and healthcare efficiency
Editorial Team and Review Process
- Editorial Team: Includes physicians and nurses with extensive telehealth experience
- Clinical Advisory Committee: Provides a broad perspective and feedback on guideline updates
- Feedback Incorporation: Continuous improvement through feedback from healthcare professionals
Evolution of Triage Protocols
- New Guidelines: Development in response to changes in healthcare and public health
- Specialty Guidelines: Introduction of guidelines for specific medical conditions like hospice and oncology
- Annual Updates: Regularly updated guidelines to reflect new medical insights
Future of Triage and Healthcare
- AI and Medicine: AI has the potential to transform healthcare delivery and telehealth triage
- Vision: Integration of AI to improve efficiency, documentation, and patient care
- Challenges: Need for data integration and streamlined processes for triage nurses
Reflections and Achievements
- Enjoyment: Intellectual challenge and collaboration with healthcare professionals
- Milestones: Successful development of adult telehealth triage guidelines and expanding partnerships
- Stewardship: Commitment to providing accurate, patient-centric health information
Closing Remarks
- Appreciation: Dr. Thompson expresses gratitude to triage nurses and healthcare professionals
- Future Webinars: Announcement of future webinars, inviting attendees to participate in ongoing series
These notes summarize the key topics and insights shared during the webinar with Dr. David Thompson, focusing on his career, contributions to telehealth, and the future of nurse triage protocols. The session underscores the impact and evolution of telehealth practices in improving healthcare delivery.