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Mastering Difficult Conversations with Jefferson Fisher

Sep 9, 2024

Jefferson Fisher Podcast: Navigating Difficult Conversations

Introduction

  • Focus on making difficult conversations easier in life.
  • Host: Jefferson Fisher.
  • Encouragement to subscribe and leave reviews.

Key Steps for Difficult Conversations

Step 1: Avoid Small Talk

  • Don't start with: "How are you?" or "How are things?"
  • Start with: "Thank you for making the time to talk with me."

Step 2: Express Need for Help

  • Use phrases like: "I need your help knowing how to feel about this."
  • Helps transition from opponents to teammates.

Step 3: End with Feelings

  • Express how you feel post-conversation: "I feel better having talked with you."
  • Follow up with: "So how about you?"

Contexts for Difficult Conversations

  • Delivering Bad News: Quickness is key, be direct.
  • Sensitive Topics: Can follow steps 1-3 more smoothly.

Example Scenario

  • Situation: Addressing a comment made at a dinner.
  • Approach:
    • Set the right time for the talk.
    • "I need your help with a comment you made."
    • Express how it made you feel.

Real-Life Application

Case Study: Derek from Oregon

  • Challenge: Difficult conversation with a supervisor.
  • Advice:
    • Schedule a dedicated time for the conversation.
    • Use "I need your help..." to open up the discussion.
    • Be concise and allow the supervisor to respond.

Importance of Difficult Conversations

  • Catalyst for genuine relationships and growth.
  • Deeper relationships require tolerance for difficult conversations.

Conclusion

  • View difficult conversations as opportunities, not obstacles.
  • Upcoming podcast episodes and communication tips.

Additional Resources

  • Subscribe to the podcast on YouTube, Spotify, or Apple.
  • Join the newsletter for weekly communication tips.