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Mastering Difficult Conversations with Jefferson Fisher
Sep 9, 2024
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Jefferson Fisher Podcast: Navigating Difficult Conversations
Introduction
Focus on making difficult conversations easier in life.
Host: Jefferson Fisher.
Encouragement to subscribe and leave reviews.
Key Steps for Difficult Conversations
Step 1: Avoid Small Talk
Don't start with:
"How are you?" or "How are things?"
Start with:
"Thank you for making the time to talk with me."
Step 2: Express Need for Help
Use phrases like:
"I need your help knowing how to feel about this."
Helps transition from opponents to teammates.
Step 3: End with Feelings
Express how you feel post-conversation: "I feel better having talked with you."
Follow up with: "So how about you?"
Contexts for Difficult Conversations
Delivering Bad News:
Quickness is key, be direct.
Sensitive Topics:
Can follow steps 1-3 more smoothly.
Example Scenario
Situation:
Addressing a comment made at a dinner.
Approach:
Set the right time for the talk.
"I need your help with a comment you made."
Express how it made you feel.
Real-Life Application
Case Study: Derek from Oregon
Challenge:
Difficult conversation with a supervisor.
Advice:
Schedule a dedicated time for the conversation.
Use "I need your help..." to open up the discussion.
Be concise and allow the supervisor to respond.
Importance of Difficult Conversations
Catalyst for genuine relationships and growth.
Deeper relationships require tolerance for difficult conversations.
Conclusion
View difficult conversations as opportunities, not obstacles.
Upcoming podcast episodes and communication tips.
Additional Resources
Subscribe to the podcast on YouTube, Spotify, or Apple.
Join the newsletter for weekly communication tips.
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