Transcript for:
Jet Airways Flight 555 Incident (2015)

“Captain, Do you know where we are”? “ No I don't. I can't see anything." "Attempting to land…. I am just flying blindly”… Trivandrum, Kerala. The pilots and passengers of this Jet  Airways flight from Qatar to India,   are now in a desperate fight for survival. Terrible weather, and the lack of ILS has made  it impossible for the pilots to spot the runway. The pilots have tried to land this plane, not  once, not twice, not thrice, but 6 times already. They have been circling the airports for well over  2 hours. And NOW, they are critically low on fuel. They literally have JUST 10 minutes  of fuel left. In Zero visibility,   they are so close to the ground that  the GPWS warnings start blaring,   “TERRAIN TERRAIN PULL UP ” and if they cannot  land this plane in the next 10 minutes,   there is a very real possibility that they’ll  crash in the heart of Trivandrum City. How did they let things get so so bad? This is the real story behind the Bollywood  movie Runway 34. It’s a story about how one   poor decision by one person can put the lives  of 150 people in danger of imminent death. This is the story of Jet Airways Flight 555. It’s August 17, 2015, and this is Hamad  (Pronounced HAMAADH) International Airport   in Doha, Qatar. A Jet Airways Boeing  737-800 is preparing for a four hour   flight to Cochin International Airport  in the southern Indian state of Kerala. The pilots rostered for today’s flight had flown  this plane from Cochin to Doha the previous day,   and they have had more than 24 hours  of rest between the two flights. The Doha-Cochin sector is one of Jet Airway’s  most popular routes, and today’s flight was   no different. The plane was carrying 142  passengers and 8 crew members on board. The plane used today is a Boeing 737-800, the  world's most widely used narrow-body aircraft.   It is powered by two GE CFM-56 turbofan engines,  which consume approximately 500 kilograms of fuel   every 10 minutes. Keep this in mind, as this story  is about to turn into a MAJOR fuel nightmare. This four hour flight was flown by two  pilots. The captain was pilot flying and   the first officer was pilot monitoring. The  captain was 40 years old, and he had around   6700 hours of total flying experience, with  most of his experience being on the type. The First officer is much younger. He is 25 years  old. He only had around 1500 hours of total flying   experience with around 600 hours on the type.  Notice the steep discrepancy in the age and   relative experience of the two pilots. This power  gradient will soon become an issue in this story. This flight was a night flight, scheduled  to depart at around 10.30pm local time. Now this entire flight was going to occur in the  window of circadian low. Its the time between   2am and 6am, the time when people are usually  sleeping, where the body’s alertness drops.   You’d have noticed this when you try to work late  into the night. During this period, the pilots   may experience drowsiness and their decision  making skills and alertness might be compromised. The crew met up two hours prior to prepare for  the flight. When they received the weather report,   they realized that the weather  report was created 10 hours ago,   and they didn’t have a more recent one. They  had to plan their trip based on old information. And THAT report indicated that Cochin had  good weather with visibility at 4000m,   a mild 5 knot cross-wind, and scattered clouds  at 1500 feet and broken clouds at 9000 feet. Their chosen alternate was Bengaluru. Now  although closer airports like Tiruvanandhapuram   and Kozhikode exists, the cities on the western  side of the Western Ghats tend to have similar   weather due to the effects of the mountain range.  Since an alternate airport needs to have better   weather than your primary destination, they  chose Bengaluru, which is on the other side   of the mountains, and had a visibility of 8000  meters, wind at 290 at 10 knots, scattered clouds   at 1200 feet and broken clouds at 8000 feet. They  chose Coimbatore as their secondary alternate. So on this channel, we discuss serious aviation  incidents, and it's easy to see how therapy   could help people who have gone through the  traumatic journey. But therapy is not just   for those with clinical mental health issues.  It's for anyone who needs support, guidance,   and a way to work through their tough times. It  takes courage to open up about your mental health,   and I'm here to open up about my journey. So I am  a content creator, and I've been producing content   for the past 12 years. You've seen my videos,  and we've interacted on the comments. What you   don't see is how lonely this job is, especially  when times are tough. Back in 2017, there was   a period of about 8 months where every single  project that I was working on was a complete and   utter failure. Nothing was working. Everything  that I tried flopped. It put me in a state of   mental doubt. I was questioning my abilities,  and I had no clear path forward. And for me,   that's where therapy made a huge difference.  And if I hadn't gotten therapy at that time,   my business, this channel, these videos would  not exist. I got in-person therapy, but I want   to talk to you about an accessible alternative  that aligns with these experiences. And that is   today's sponsor, BetterHelp. BetterHelp has helped  4 million people live happier and healthier lives.   Getting therapy from BetterHelp is simple. You go  to their website and you answer a few questions.   And they'll match you with a licensed therapist  specializing in your needs, usually within 48   hours. And if you're still wondering how therapy  can help you, it's about understanding yourself   better. It's about developing coping  mechanisms. And it's about coming up   with a plan to navigate through these life's  challenges. And BetterHelp offers a convenient   way to access therapy through phone, through  video, or through messaging from the comfort   of your home. If my story resonates with you,  or if you're going through your own challenges,   consider checking out BetterHelp. Using my  link, betterhelp.com   forward slash wings, you'll get 10% off  on your first month of therapy. Remember,   taking the first steps towards mental health  care is a sign of strength, not weakness. They then calculated how much fuel they’d require   for this trip. There are guidelines  and regulations that govern how much   fuel needs to be onboard the plane before  take-off. Here’s how that’s calculated. You start by computing the kilos of fuel  required to taxi the plane at both the   origin and destination. For 18 minutes of  taxi, they added 216 kilos of fuel. To this   they added the trip fuel. The trip fuel is the  amount of fuel required from accelerating down   the runway at Doha, flying all the way to  India, and to exiting the runway at Cochin.   The trip fuel was 11, 112 kilos giving them  around 4 hours and 7 minutes of fuel burn. To this they added 14 minutes of contingency  fuel to give them a buffer in case something   goes wrong along the way - for example  an unplanned rerouting by ATC to avoid   thunderstorms. Jet Airways mandated the  contingency fuel to be 5% of the trip fuel. To this they added the alternate fuel  of 2178 kilos to give them 44 minutes   of flying time to get to Bengaluru airport  in case they are unable to land at Cochin. To this they added the final reserve  fuel. Final reserve fuel is the amount   of fuel requried to fly for 30 minutes at  1500 feet over their alternate airport,   in this case, Bengaluru. For this flight,  that was calcuated to be 1128 kilos. They   also added 105 kilos for the APU  burn as required by the airline. This brought the Absolute Minimum Fuel to  15,295 kilos. Due to the possibility of poor   weather over Cochin, the Captain considered  that additional hold time maybe required,   and hence added an additional 750 kilos  of fuel for an additional 19 minutes. In all, they took on 16100  kilos of fuel giving them   a total engines-on time of 6 hours and 13 minutes. Now, let’s get back to Doha, Qatar. The passengers  have boarded and the plane is ready to depart. The plane pushed back at 1920  UTC and departed Doha at 1937   UTC headed to Kochi, India. A four  hour flight was ahead of them. 3 and a half hours later, they  arrived near India’s west coast,   and got in touch with Kochi ATC. The time now  is 4.30am IST. The ATC informed them that the   latest weather at Kochi was visibility  at 3500 metres, in hazy conditions,   with few clouds at 1500 feet and scattered  clouds at 8000 feet. This was not too different   from what the pilots expected to hear and so  they continued their approach towards Cochin. Let’s get familiar with Kochi airport.  This is a single runway airport with   runways 09/27. The active runway this morning  was 27. The approach for runway 27 requires   the pilots to fly over the runway to a  VOR, fly out east at a heading of 097,   and then turn around to a heading of 271  to position themselves for a landing. The plane arrived overhead  at Kochi airport at 5.20am,   and they were cleared by ATC to approach 27. At  this time, they had 4844 kilos of fuel available. This is going to be their first landing attempt  for the day. The ATC reached out with updated   weather information. The visibility had reduced  to 3000m and it was trending lower. There was fog   all over the runway and on the approach path. The  plane entered the cloud layer, and the captain’s   forward visibility dropped dramatically. They  couldn’t see anything outside the window. As they continued to land, they  checked their approach charts.   The minimum visibility for this runway  was 650m. And the decision altitude was   320 feet. If they couldn’t see the runway  at 320 feet, they’ll HAVE to go-around. The crew continued with the approach, hoping  to see the runway in due course. They extended   their flaps and brought the gear down. As the  plane continued to descend down the glideslope,   the weather continued to worsen. As the plane  dropped below 1000 feet, nothing was visible. They   then hit their Decision Altitude. The runway was  nowhere to be seen. So at 256 feet they pressed   the Toga switch, applied max power, and executed  their first go-around. The time was 5:28am IST. The Pilot Flying then followed  the missed approach procedure   and joined the holding pattern over Cochin. The fuel onboard dropped to 4699 kgs. The minimum   fuel required for a diversion  to Bengaluru was 3306 kilos. While holding, they checked what the weather was  like at their planned alternates, Bengaluru and   Coimbatore. The crew also requested the ATC to  provide them with the weather for Trivandrum. So, Why Trivandrum? The captain reasoned that If they decided to  divert to Trivandrum instead of Bengaluru,   that would give them an additional  20 minutes of holding time at Cochin,   maybe allowing them to do two  more approaches if needed. Since Trivandrum wasn’t in their original  plans, The First officer checked the   NOTAMS for that airport. NOTAMS are Notices to  Air Missions which lists all the restrictions   at a given airport. The NOTAM stated that the  ILS at Trivandrum was down for maintenance. This meant that the crew needed good visibility  at Trivandrum if they were to land there. The visibility at Trivandrum was  reported to be 3000 meters with   clouds at 1500 feet. This was above the  mimimums required for a VOR approach and   so the Captain was confident that he could  land there if they decided to divert there. Whilst they were in their holding pattern,  two Air India Express planes were on final   approaches into Cochin. The first one landed and  reported sighting the runway at 1400 feet. The   second one attempted to land, but couldn’t  see the runway at their decision altitude.   They reported clouds as low as 600 feet,  and informed the ATC that the visibility   had dropped to 2400 meters. The ATC relayed  this information to the Jet Airways crew. Given that the first Air India Express plane  was able to land, the Jet Airways crew decided   to begin their second attempt. As the plane  descended and reached it’s decision altitutde,   just like the first attempt, they  still couldn’t see the runway. So   they executed their second go around for the day  at 5.47am and entered the holding pattern again. the fuel onboard had dropped to 3919 kilos. The   Minimum fuel required to go  to Bangalore was 3306 kilos. A third attempt to land at Cochin would cost  them around 800 kgs of fuel placing them under   the minimum fuel for Bangalore. So, if they were  to divert to Bangalore, they Should divert NOW. Remember the Captain wanting to go to  Trivandrum to gain some additional holding   time at Cochin? The captain discussed  this plan with the FIrst Officer. However, the First officer was concerned that  since the ILS wasn’t available at Trivandrum,   and since the the visibility at Trivandrum wasn’t  much better than Cochin, and since could drop   further by the time they get there, and they  might not be able to land at Trivandrum either. He was also concerned that the presence of haze,  and the rising sun might make visibility worse. The Captain assured him that  if Trivandrum got worse,   they could then divert to  Coimbatore as their alternate,   as it is was closer to Cochin. But curiously,  they never checked the weather for Coimbatore. The crew then informed the ATC that  they were re-designating Trivandrum   as their alternate. At the same time, a  Kuwait Airways plane attempted to land,   but executed a go-around because  it couldn't spot the runway either. Based on updated information from the Kuwait  plane, The ATC informed the Jet Airways crew that   the visibility was now 1500 metres with low clouds  at 400 feet. The weather had furhter detoriated. The ATC asked the Jet airways  crew to state their intentions. The Captain informed the ATC that he wanted  to attempt to land at Cochin one more time,   and if that landing was unsuccessful,  then they’d divert to Trivandrum. Now, many airlines around the world  would have mandated their pilots to   divert to an alternate airport  after two go-arounds to avoid   get-there-itis and possible crew errors. But  Jet Airways didn’t have any official policy   and the decision to attempt a third  landing was entirely upto the pilot. The plane spent an additional 30 minutes  holding over Cochin, burning fuel all along. The ATC then advised them of the latest weather “Tempo visibility reducing to 1500m in  mist and low clouds now at 400 feet”. The weather had further detoriated. At this  time, the weather is worse than either of the   previous two attempts. No plane has landed  on the airport in the past 30 minutes. But despite this, the captain decides to begin  the third attempt to land. Landing gear down,   flaps out, minimas reached, and  they couldn’t see the runway. So,   they executed a third go around for the day. The ATC vectored them to intercept  the 180 radial for Cochin and to   climb to 4000 feet. This heading  would get them to Trivandrum. Their current fuel onboard  is 2644 kilos. The Minimum   fuel for Bangalore is 3306 kilos.  Bangalore was no longer an option. The Minimum Fuel for Trivandrum was 2614  kilos. They had no room for error in   Trivandrum. Those additional 30 kilos gives  them 1 extra minute of flying time. Also,   because they were heading towards Trivandrum,  Coimbatore was no longer an option as well. While they were on the way to Trivandrum,  they were cleared to climb to FL210. 5 minutes later, Trivandrum ATC informed  Cochin ATC that the visibility at Trivandrum   had dropped to 1500m and asked them to  relay this to Jet Airways 555. Cochin ATC   acknowledged it, but failed to pass this  information on to the Jet Airways plane. The crew were flying towards Trivandrum unaware of   the detoriated conditions there. The weather  at Trivandrum was now no different to that   of Cochin, but atleast in Cochin, the ILS was  available. Trivandrum only had a VOR approach. Time to familiarize ourselves with Trivandrum  airport. The Trivandrum airport is located in   the heart of the city, just a couple of  kilometers inland from the Arabian Sea.   Like many Kerala airports, Trivandrum  has a single runway - runway 14/32.   And the active runway this morning was  runway 14, approaching from the North. At 6.30am local time, as they neared Trivandrum,   the crew got in contact with Trivandrum  ATC. The ATC relayed the current weather,   visibility at 1500m, wind at 290, scattered  clouds at 1500 feet and at 2500 feet. The ATC cleared then them for  the VOR approach into runway 14. The 1500 meter visibility was an issue, because  the minimas to begin a VOR approach in Trivandrum   was 2100 meters. The Minimum decision  altitude is 650 feet. This meant that,   legally, the pilots cannot begin  the approach at this runway in the   current conditions. But remember,  the fuel continues to be an issue. The crew then asked the ATC whether  they had High Visibility Lighting,   because they wanted to use a workaround  called “Converted Meterological Visibility”. When the approach lights are much brighter,  the pilots can see the runway from much further   away. And in those cases, the pilots can use  this table to convert the reported visibility   into a Converted Met Visibility to  obtain a higher visibility number. However, this conversion can and should  only be done if High Visibility ligjhting   exists at the airport. But the  ATC responded to the crew that   the runway only had basic lighting  and had NO high visibility lighting. But despite the lack of high visibility lighting,  the captain made the calculations and obtained a   Converted Met Visibility value of 2250m.  This was higher than the 2100m required   for the VOR approach. So, he checked the  box and continued towards Trivandrum. When the plane was 25nm from Trivandrum  airport, the captain realized that they   were too high to begin the approach,  and requested for a right 360 orbit to   reduce the height. The crew spent time and fuel  completing this turn to reduce their altitude. This unplanned manuveur further  reduced the available fuel and   sent the plane into a 'MINIMUM FUEL.'  state. While not yet an emergency,   a MINIMUM FUEL call signifies that an emergency  situation could arise if further delays occur. The ATC then vectored Jet Airways  555 for a straight in approach   to Runway 14 with a visibility  of 2000m. At 650am local time,   the plane approached the minimum  decision altitude, but once again,   they weren’t able to spot the runway. They  executed their fourth go-around for the day. The fuel on board dropped to 1324 kilos. The  final reserve fuel is 1300 kilos. When the   plane goes under the Final reserve fuel,  the crew need to declare an emergency,   which opens up all airports and and all  approaches for them. After 2 minutes,   the fuel dropped below 1300 kilos, and the first  officer made the emergency call to the ATC. “May Day May Day, Jet Airways 555, Due Fuel”. Things are going to get very interesting. With their options reducing, The  captain requested permission from   the ATC to conduct a visual approach into  runway 14. Now, to do a visual approach,   you need clear visibility of the  runways and of the approach path. This plane has just done an instrument approach  and couldn’t see the runway. But he was requesting   permission to do a non-instrument approach in  zero visibility. The reason he’s asking for   this is because in Visual approaches,  you can take a much tighter path,   reducing the amount of time required to  land, thus saving fuel. But under the   current visibility conditions,  this was a significant gamble. At this point, the pilots had been flying this  plane for more than 5 hours right through the   window of circadian low, and with almost  no fuel in the plane, panic is setting in   and the crew are making some questionable  calls. But they are almost out of options. Since this was an emergency plane, The ATC  cleared them for a visual approach into runway 14. The crew made a right hand turn and stabilized the  plane at 1000 feet. This is much lower than the   usual altitude to begin a visual approach. On the  downwind leg, As they flew abeam the threshold for   Runway 14, they informed the ATC that they  are initiating a right hand turn to land. The ATC was concerned that this was way too  close for them to be able to turn into final,   and asked the crew to confirm that they  could actually see the runway. The crew   continued descending and turned  the plane towards the airport. However, during the approach, the crew  were not in visual contact with the   runway at any time. They turned into final  blindly. And by the time they sighted the   runway they realized that they were way  too high to be able to land the plane. Unfortunately, they had to initiate  their fifth go-around for the day. Things are going to get even worse. The  fuel depleted to 898 kilos. They had   around 15 minutes of flying time left  before they would completely run out. The captain then again requested the ATC  for another visual approach to Runway 14.

The ATC informed the crew that the  visibility remained unchanged and it   was still at 2000 metrers asking them  to confirm whether they wanted to try   immediately. But with just 15 minutes of  fuel left, they HAD to attempt it again. They initiated the 6th landing attempt. Since they were too high on the previous approach,  the crew compensated by descending to 1000 feet,   and then further descending to 500 feet on the  base turn. This is very low for a standard visual   approach. On the base leg, they were still  not able to make contact with the runway,   and once again turned blindly onto  final. When they spotted the runway,   this time they were too low and they were further  to the right. The captain manhandled the yoke and   turned ito the left. The plane banked so hard that  they got a “BANK ANGLE BANK ANGLE” wanring. They   were too close to the runway to stabilize the  plane in time and so they had to conduct their   6th go-around for the day. The fuel was now at 662  kilos. They have 10 minutes of flying time left. The Captain climbed to 700 feet. Both  pilots realize that they don’t have time   to do a full circuit to approach runway  14 anymore. The captain informs ATC that   he intends to do a 180 degree turn to land  on the opposite runway, runway 32 instead. Like it or not, this is their final landing  attempt. Because if they don’t land the plane   this time, they WILL run out of fuel.  And since they are flying over the heart   of the capital city of Kerala they’ll  inevitably crash in a populated area. The ATC approves it the 180 degree turn and  at 7:07 am clears them to approach runway 32. But the plane is still inside the clouds. The  captain can’t see anything irrespective of   which runway he is landing on. Without  being able to see where they were,   they blindly start descending down to  the ground. The Ground Proximity warning   “TERRAIN TERRAIN” blares in the cockpit. They  were so low that the captain was able to see   houses and people on the ground under him. But  the forward visibility was still poor and the   runway was still not in sight. Once again the  “TERRAIN TERRAIN PULL UP” come on. The first   officer inhibits the warning. A minute  later the first officer asks the captian “Can you see the runway?  Do you know where it is?”. The captain responds “I can’t see anything. I am flying blindly”, and they continue their approach. They disconnect  the autopilot. As they fly closer they can see   a vague outline of the runway over to their  left. They are again not aligned. They bank   hard to the left. The “BANK ANGLE BANK ANGLE”  wanring echoes in the cockpit. They are just 50   feet above the runway at that point. 50 feet  is about the height of a 5 story building. The approach lights become visible and  they finally find themselves aligned   with the center line. The captain  forces the nose of the plane down,   and at At 7:10 am, they finally land on runway 32. As the plane rolled down the runway,  the final fuel was 349 kilos. They had   around 5 minutes of fuel left. They then  taxied and parked the plane at a gate. The plane and the crew landed safely. After this  incident, a few hours alter, the weather improved.   They fueled up, the passengers boarded the plane,  and the same crew took off again towards Cochin. The FInal report attributed the cause  to an absence of company policy about   the number of approaches/go-arounds that  a crew can attempt at an airport. It also   attributed it to the lack of policy around  the re-designation of an alternate airport   during inclement weather. The poor decisions  made by the crew to redesignate Trivandrum   as an alternate airport when the airport had  similar weather and worse navigational aids   were also highlighted. The AIBB also  recommended that low fuel scenarios   and decision making training exercieses be  added to the training sessions for pilots. Jet Airways ceased operations   in Summer 2019, and the airplane involved in  this incident was sold to Brazilian operator GOL. In poor weather, just because you’ve landed,  doesn’t mean you are safe, as this crew and   passengers on United 1448 found out, when they  found themselves on the middle of an active runway   with a massive jet hurtling towards them. Click  here to watch that video - I’ll see you there.