On a sale with the involvement of a leasehold management company or freehold management company or the landlord as well for leasehold ones, we need to log in the management pack or the landlord pack once it has been received. So check which one it is that you're logging in, drag the whole pack into the history, make sure that it's all included there and then you'll need to open up the LPE1 or FME1 where applicable and the most recent statement of account. and that should give you all of the information that you need to now click through this button.
So you click whichever one's relevant, management company pack in, it will then automatically generate an email to the buyer's solicitors first. It'll just simply say here with management pack and or completed leasehold questionnaires. We'd have to manually attach the pack, it doesn't do it itself.
Click attach, find the pack. I'll just say that's it. There we are. If it's within an email, something to be aware of, attach the email and also separately attach any dropdowns. So, for example, if this was the original management pack email, you'd look at the attachment and click all of the select all of the attachments as well.
Because occasionally you'll get a buyer's solicitor or in the email that will go to the client in a moment. and they won't be able to open the attachments. So select the email and also separately select the attachments and add all of those in. So click Accept and then that's all you need to do.
Click Accept. That email will go. It's now generating a document in the background, which will populate the email that's about to go to the client as well.
There we are. So now this is the one to the client. It will just give them an update to say we've today received the leasehold pack from the landlord or the management company. We've sent this immediately to the buyer's solicitors and will await their reply.
Something to note within this email is the next paragraph says, please find attached your landlord's lease pack for you to read. Now, if this is a freehold management company or if it's the management company pack rather than the landlord. landlord pack just make sure you amend that then again you'd manually attach it the same process you've done with the buyer solicitors attach the email and separately also the attachments click accept and this is a far far quicker way of doing it you know other firms you'd have to manually type out all of these emails but the system does it all for us and now it's saying you're about to update the leasehold figures and you just click accept First pop up, did the managing agent include details about payments made slash due?
I don't think I've ever actually had to click no, but if they haven't, then you'd click no. And I believe it sends an automatic chaser to the management company requesting this. And it also asks the client to contact them to chase it. But for the purposes of the video, I'll click yes.
This is where you're going to need the information from the LPE1 or the FME1 and the most recent statement of account. No, it's not asked me to do it because it's already done it on this one. I wonder if the purpose of the video, if I click the landlord pack in just on this occasion to make sure we get to the next screen so you can see it. I'm just going to click through these because we've already seen that bit and I want to get to the next part.
yeah click see i'm catching all of these emails in my outlook the my outlook is offline um so it's i'm going to be able to catch all those before they send anywhere okay did the landlord include details about payments made last year yes and now we'll get the leasehold apportionment screen which is just here apportionments page oh did we not okay OK, well, normally when you log in the management pack for the first time, this would then appear as a pop up and you'd have to input this information. So any parts that aren't applicable. So if it's just a freehold management company and there's only service charges payable, you'd have to click not applicable for all of the rest of them.
And if there's only ground rent, you'd. but put NA for all of the rest of these boxes and so on. And you'd find out which of these are applicable by looking at the LPE1 or the FME1.
The LPE1 in particular has sections for all of these and it will dictate whether they are payable separately or if it's dealt with as part of the one payment service charges. You need to input the relevant dates, so when the service charge year runs from, in this case because it's the service charges, paid from, paid to and how much is payable for that year whether it's paid in advance or not generally it'll be yes um there won't be a date up here yet so you don't need to worry about calculating apportionments this is just to save us time later on down the line and the other thing that that often catches people out is as well as ticking these na buttons here you also need to see whether these two down here apply so have a little look payments due by the seller, our client, only for a prior financial year. So if there were arrears of major works or any arrears in general, we would put that in here.
Or if there was a credit due back to our client for a prior financial year, you could input that information in here. The system will use that when it calculates apportionments later on down the line. If you don't tick these boxes as NA, it will then not let you close through that pop up and.
finish logging in the management pack. It will just leave it, it'll keep popping back up saying please enter the information. So make sure that you tick that, you'll then click okay on the box and that will be it done and dusted.
The pack will be logged in, a date will populate here, everybody's now been made aware that this is in and job done.