once all of the necessary things are in for the system to automatically generate the completion statement the fee earner will receive an email that looks like this and you see a stage one of three draft completion statement to FEA for approval um it's got a summary here of the client name and the reference and who the fee owner is and then a summary of exchange date completion date all of these different bits of information I wouldn't check any of the figures on here personally I would always look at the completion statement instead um it's a bit bit easier to to break it down and work out things by looking at that rather than this email um but you should note if you look at the bottom of this email it will do action required by you you are required to check the attached completion statement and then either approve it or fien needs to change it the attachments to this email are going to be the completion statement any Redemption statements um any third party payment forms all of that should be attached to here um most importantly any missing attachments so if there are any attachments that are missing and you approve the completion statement a notification will go to accounts for them to set up the TT but if the if there's anything attached they will just reject it and they won't be able to set it up so you'll have to fix it and it's best to fix it at this stage rather than um ignoring it or missing it and then accounts their time will have been wasted by them checking that without the attachments being required and having to reject it so if we sort it out now it saves time for everybody um client signed exchange contract you don't need to worry about that's um that's not anything that we need to process it will happen itself in the background so I'd open up the completion statement and the Redemption statement and anything with figures on it so here is the completion statement and to read through a completion statement which you will need to know in case you have to explain it to a client and so that you can properly check it section one is the total of all money received in section two is the total of all money paid out you'll see here there's sections a b c and d underneath it um and they are further down in the document but we won't worry about those as of yet um so that's the the total of those section three is the balance of sale proceeds the client is expecting if there's an onward purchase that will be balance expected to go to purchase um so yeah we these are is just basic maths on this bit it's when you get into the breakdown that's a little bit more complex and you have to look at it a little bit harder section four is Contra entries you don't need to worry about that on a sale or very rarely you'll need to worry about that it's usually just for searches um so on a purchase You' have the client's search payment coming in and then the search Mone is going out so section one again is this section so this is a breakdown it's usually on a sale just the sale price um we don't often take money on account from a client um on this occasion I have only because we had to uh submit an application to the land registry to merge to of the titles the two legal titles so the client paid for that upfront that's there the to money paid out so this is the mortgage Redemption this is the land registry's fee for the title merger application there's um allowance for sellers restrict to cant Indemnity policy so the um buyer put that in place put the policy in place and we covered the cost of it so we gave an allowance and then here is the no move no fee protection if the client has chosen to take it out and then when there's a mortgage lender involved mortgage Redemption we will charge this fee as well now going on to the next part so basic costs this is the headline fee that the client will have been quoted at the outset and there's the TT fees which will be the sum of however many TT fees there are and it'll show you here what one TT fee is so I can work out here that this is two which is correct because there's one mortgage to redeem and one payment to go out to the client just make sure that that does look like it's the right amount of t um UK money laundering check there will be one entry per client so if you only see one UK money laundering check $49.97 and there's two sellers then that's wrong and we need to add the second one um you'd need to speak to accounts any changes to this completion statement um particularly if it's removing fees we need to get approval from the partners you'll either need approval from Tony or Angelo or two other partners so if Tony or Angelo approve it that's it you only need it from one of them but if it's another partner you need two of them to approve it and this is the office copies fee this is a flat fee that we will charge regardless of um how many or the cost of the actual office copies on this file and it's a case of we win some we lose some so it all evens out in the end so it's £4 flat for a a sale if it's a leaso property it'll be more than that but um it's £24 on every free hold sale now we've got the optional services this is the archive fee which I believe automatically selects because we need to Archive the file we need to keep hold of their file uh priority FASTT track service that's an optional one expedited costs this is the um expedited exchange and completion fee when there's a shortened time frame between exchange and completion and you'll see it gives a bit of a breakdown for this in the completion statement so that when the client sees it they'll understand what that's for and on this occasion there was an other specific memo charge um so when you run the example for example the third party payment or a no joint account that will also all be listed on here and on this one we had to get a specific one that we had to draft ourselves to do with the land registry application so applying to the land registry to merge the freeold and leasehold titles so that was our fee for doing that now on this one um something that I should have picked up when I approved this but didn't and I've had to deal with it post completion which was a hassle was although we carried out the work for doing the application the buyer solicitor due to time ended up asking for us to cancel it and they've done it themselves after completion um so although we can still Bill the client for our fee the 516 this should have been removed because the the land registry didn't process the application and they've not charged a fee so I've had to deal with refunding A45 p credit on the client account after completion which ideally I wouldn't have wanted to spend the time to do that and I shouldn't have had to spend the time to do that if it had been picked up when the completion statement was approved and you'll see here this is the total balance which will match this figure um so once you're happy with it if you need to make make any amendments as I said make sure you get partner approval um and then you'll need to forward that approval to accounts so that they can make those amendments for you we we haven't got access to do it ourselves we would need to go down to page two completion statements and if we're happy with the statement we'd click FNA press to approve if there's any changes that need to be made um if there's any minor ones like indemnity policy costs and that sort of thing we can do ourselves but if it's the addition or the particularly the removal of a fee we'll need to get accounts approval first and then we'll need to click this button um if there are any amendments to the completion statement that happen in the background and you then just click approve it will not pick up those statements and it will just use the draft completion statement that um has run before so only press this if there's no amendments that need to be made at all compared to the very first draft statement that we've run so you click Fe and approve you'll then get a popup asking you a couple of different questions um making sure that you are definitely happy with it um and it will ask our as this is the sale our procedure is to only send this to the client on the day of completion did you want to keep with procedure and um only send it on completion or did you want to breach procedure and send it to them now and obviously we're going to want to keep with procedure and send it to the client on completion and once all of this has been approved and the completion statement has been run and it's either been sent to the client on on a purchase um or it has um it's ready to be sent to them on the day of completion this box will then tick