Changi Airport Terminal 4 Overview

Introduction

• Changi Airport, Singapore, is one of the largest transportation hubs in Asia.
• Voted the best airport in the world for six consecutive years.
• Launching Terminal 4, touted as an industry game-changer with full automation for passengers.

Automation Features

• Passengers can self-serve from check-in to boarding.
• Terminal 4 will feature:
  • Automated kiosks for check-in and baggage drop.
  • Automated immigration and boarding processes.
  • A centralized security screening area.
  • First airport to use computer tomography (CT) scanners for security screening.

Capacity and Growth

• Changi Airport connects over a million passengers to 400 cities worldwide.
• Recorded 62 million passengers in 2017, with projections to double air travelers globally by 2035.
• Expansion of capacity to accommodate increasing passenger numbers.

Design and Ambience

• Terminal 4 is designed to enhance passenger experience through art and greenery.
• Features:
  • 50,000 square meters of greenery (equivalent to five football fields).
  • Artwork commissioned especially for the terminal.
  • A centerpiece kinetic sculpture called "Petal Clouds" designed after Singapore's national flower, the orchid.

Technology and Trials

• General Manager Kelvin Tan leading the charge for the opening.
• Volunteers participating in technology trials to simulate passenger experiences.
• Focus on ease of use for all passengers, including those who may not be tech-savvy.
• Initial trials included automated bag drop machines and facial recognition for security checks.

Horticulture and Green Spaces

• Changi’s own nursery grows over 500 species of plants.
• Planning for plants that thrive in low light conditions in the terminal.
• Importance of greenery in setting the tone and ambiance of the terminal.

Challenges and Solutions

• Addressing the teething problems with new technology during trials.
• Ensuring the reliability of automated systems for bag handling and security checks.
• Solutions include using 3D imaging technology for verifying bag sizes and contents.

Cultural Integration

• Terminal 4's design reflects Singapore's diverse cultural heritage.
• Replicas of colorful pre-war shop houses to celebrate Peranakan culture.
• Digital theater stage for musical performances showcasing local culture.

Final Preparations

• Nearing completion with final landscaping and technology tests.
• Focus on ensuring smooth passenger processing and operations on opening day.
• Continuing to develop new concepts and technologies for future expansions.

Conclusion

• Terminal 4 represents the future of air travel with its automated systems, artistic elements, and emphasis on passenger experience.
• Changi Airport aims to maintain its status as a global leader in aviation services.