I declare this meeting open. was summoned as a result of the approval of application number 4125, CETRAB, authored by me, Congresswoman Érica Cocai, to discuss the topic fraudulent outsourcing in the industry financial, with emphasis on the case Santander. I inform parliamentarians and all people present that this meeting is will be carried out in person via the web, through the Zoom application. live on the internet on the Chamber's website and on commission page at the address cd.leg.br/etasp. They haven't fixed it to this day, so we you have to set it. Unfortunately, otherwise it won't come in. I'm going to do mine audio description. I am a woman white, I'm wearing a green coat, with black dress, with a necklace and also has short hair, hair with many strands whites. I'm here in the living room working committee of this house. Then, therefore, I will clarify that unless explicit statement to the contrary, the participation of speakers in the presentation and debate table leaves implied authorization and publication by any means in any format, including through transmission by internet, media of this home, whether live or recorded, and for indefinite period of speeches and images. relevant to participation in this public hearing held today. In compliance with items 10, 27 and 28 of the article 5 of the Federal Constitution and also law 9610 of 98, which deals with copyright. I'll go, we'll make two tables because so that we can contemplate all the people who were invited to make your initial presentation. After the exhibition of our guests and guests, we will open it so that people can make their comments, if you wish, for 3 minutes. And we we will give the table a period of 8 minutes for each of the exhibitions, one maximum period of 8 minutes. We will so huh I also inform you that the images, the audio and the video will be available to be downloaded from this commission's page soon after the work is completed and that photos of the event, if any, will be available in the image bank of chamber agency on the Chamber's website Federal. We'll go, I'll read the people who will be our guests invited and I will compose the first table right after. But we invite Giandia Moreira, who is president of National Confederation of Workers from the Financial Branch of CUT, with traffic, Neiva Ribeiro, president of the union of bank employees in São Paulo. Eduarda Araújo, president of the Union of the Bank Employees of Brasilia, bank employees banking institutions in Brasilia. Vanessa Queiroz, coordinator of the Organizing Committee of Santandé Employees, Luis Casemiro, Carlos Casemiro, representative of the Federation of Workers in Financial Institutions, José Antonio dos Santos, who here at FETRAF Rio Grande do Sul, and José Antonio dos Santos, who represents the Federation of Bank Employees State of Bahia and Sergipe. We are still with the presence, Mr. Marcos Monzani, who is regional secretary of Uniamérica, and Priscilla Moreto de Paula, national deputy coordinator of National Coordination for the Promotion of Freedom of Association and Social Dialogue with CONALE MPT, who will be with us from virtually in this hearing. I go compose the first table so that we we can then begin our works. I would like to call for Mrs. Gvâia composes this table Moreira, Mrs. Neiva Ribeiro, Mrs. Vanessa Queiroz and Mr. Marcio Monzane. We also invite the superintendent of union relations at Santander, the Mr. Marcelo Couto Cavalheiro, who did not will be here with us. I will read the letter that was sent to this committee in front to the invitation that was made to the bank participate in this public hearing. And Priscila who will also be with us at McCo. Your Excellency, the office is addressed to the chairman of the committee, deputy Leo Prates. Your Excellency Sir, we acknowledge receipt of the letter P1/2025 setab/decom/cd regarding the scheduled public hearing for July 3, 2025 at plenary 12 of the Chamber of Deputies, with aim to debate outsourcing in financial branch with emphasis on the case Santander. We appreciate the kindness of the invitation and the recognition of the relevant role that the bank plays in the financial system national, reaffirming our commitment to legality, transparency and permanent dialogue with regulatory bodies and entities representative of the category professional, observing the routes appropriate institutions for this purpose. Out of respect for this house and the debate, we would like to clarify some points. Regarding the internal organization and the structure of the Santander conglomerate, we clarify that the creation of companies specialized in solutions and services aims to promote greater controls, including ensuring conditions superior to those foreseen in the general collective agreements. Important emphasize that the outsourcing of any activity, including activity end, is permitted by current legislation since 2017. Furthermore, the framework union corresponds correspondent follows the activity predominant of the company, preponderant of the company, according to paragraph third of article 511 of the CLT. We reiterate our respect to the Chamber of Deputies and trade unions and the our firm commitment to the compliance with labor standards, with the valorization of labor relations and with the promotion of sustainable solutions for workers and for sectors involved. We respectfully decline the invitation. to compose the speakers' table at this occasion and we remain at your disposal for dialogue in an institutional way and technique with this commission whenever it is timely. It would be timely to say thank you today. Thank you once again for your attention dismissed and we renew our vows of high regard. Best regards, Banco Santander Brasil SA. Read the justification for the no company's presence in this public hearing. We will then be listening to the people who are here to that we can finally ensure dignity and respect for bank employees and bank employees, workers, workers, bank employees and in particular to bank employees from Santane. So in that sense, I I give the floor to Mrs. Priscila Moreto de Paula, who is vice-coordinator national coordinator in the Coordination National Promotion of Freedom Union and Social Dialogue CONALES Ministry of Labor, which is will communicate with us virtually. To thank much for your participation. I know that the lady goes by one for a few eh some health problems at the moment, but he did not steal. there was here to to discuss. Thank you very much for your presence, Dr. Priscila. And then I move on to word so that your your your Your lordship can make his presentation. Good afternoon everyone. I am going to do my audio description. I am a woman white with short hair, light eyes and wear a black blouse with detail white. Eh, with great satisfaction that the CONALES received this invitation to debate in this public hearing to have then in the financial sector with emphasis on Santander case. I want to greet the deputy Érica Cocai, to whom also I congratulate you on the application for holding of this important hearing public, in whose name also I greet everyone present. Eh, I ask for your understanding, as well as deputy kindly made the consideration, eh, understanding of all and everyone in in relation to my state of health. I am unwell and a little slow, but I will try to limit myself to 8 minutes, which was the time that was given, right? The Coordination National of CONALES. Within this of this space, I would like to bring a perspective on the topic of outsourcing, from a perspective of the issue of freedom of association, the impact of fraudulent outsourcing in the sector financial from the perspective of freedom of association and act anti-union. Within the scope of the Ministry Public Work, we have a GEAF constituted, which is a special group of finalistic performance integrated by attorneys, who precisely investigates the issue of outsourcing in the financial sector under the perspective of the anti-union act. But as this is an investigation into progress, I can't treat specifically of the specific case. Then my speech here will be about situations and abstract concepts in theory. And what I I want to bring to you initially is the question of one of the concept of freedom union. Trade union freedom is a essential pillar of democracy, without the which there are no fair labor relations and balanced. Respect, maximizing freedom union is a benefit for the whole society. And in this sense, the preamble of the Constitution of the Organization International Labour Organization, ILO, declares expressly that the mode of production capitalist produces work that implies for the vast majority of people misery and deprivations. And the suffering from there resulting from this puts universal peace at risk and lasting. Thus, according to the preamble, it is urgent to improve the conditions of work, especially as regards to the principle of freedom of association. And the ILO member states, including regardless of the level of economic development, must respect and promote freedom union, whether or not they have ratified the relevant conventions. The concept of freedom of association, it is multifaceted and multidimensional. And the content can be extracted from two ILO conventions. Convention 87, which deals with freedom of association and protection to trade union dialogue, and convention 98, which deals with the right to unionize and of negotiation. These two conventions, they provide for several guarantees and these guarantees function as instruments of assessment of freedom of association, regardless of how it is organized trade union movement. example of Brazil, which is organized into category. THE freedom of association allows workers and workers organize into unions to defend your interests and your rights. This right to freedom of association covers the formation and affiliation of union without external interference, whether from the government or from employers. AND Convention 87, as you gentlemen and ladies Ladies should know, she was not ratified by Brazil, but its promotion, its fulfillment, arises simply from the fact that Brazil integrate belong to the ILO, because this Convention 87, it deals with freedom of association, which is considered a very relevant topic and should be respected by Brazil, even without ratification. Still union freedom is extracted both articles sv, 9 and 37 of the Federal Constitution, as well as the consolidation of labor laws, the example of article 543 of the CLT. THE freedom of association, from these international and national instruments, it is conceived as a human right fundamental. And the disrespect to these dimensions of freedom of association as a anti-union act, which is conceptualized as that act that has as its objective prevent, hinder or impair the exercise of trade union freedoms. And the anti-union act, it is more comprehensive than direct discrimination, because it includes any behavior that obstruct or minimize union activity. Since 2019, the Public Prosecutor's Office of Work studies and focuses on the anti-union practices, has a ongoing project to combat such practice and recently edited some products such as manual of acts anti-union, a primer with the objective to bring to the public the knowledge on the anti-indic hypotheses, the reporting channels and also a history in a comic about such practices. Yet recently, within the scope of CONALIS, eh, the collegiate approved guideline number 22, consolidating the understanding that the the incorrect union framework, with harm to workers and workers for frustrating labor rights provided for in conventions and agreements work collectives, consists of thesis in anti-union acts or conduct, including when practiced for obtaining undue advantages or benefit from a bidding process, considering that such minimum measure freedom of association by impacting negatively on the ability of workers to join together in unions of your choice and to negotiate collectively for their benefit. Important that it is said that the incorrect union framework is not about a conflict of representation, about the which CONARES also has a guidance which is guidance number 15. On the issue of conflict of representation, it is a conflict between unions that must be resolved for collective private autonomy, without interference of the State, but being able to, for example, the Public Prosecutor's Office of I work as a mediator. Now, the issue of incorrect framing union is a conflict between union and employer, with the potential to be classified as an act anti-union employers. Outsourcing fraudulent in the sector in the sector financial, when interfering in legitimate union representation, has the potential to be configured as an act anti-union employers. It is possible if outsource, but as long as they are respected dictates of freedom union. Thus, the employer's practice of outsourcing with artificial alteration of the union framework, frustrating labor rights or obtaining undue advantages, including in jealousy bidding processes, can be configured in anti-union practice. And the anti-union act has implications legal for Brazil, but also international implications, as in scope of the inter-American system of human rights, which monitors the compliance by Brazil, of respect for freedom of association. You can also bring damage to Brazil's image within the scope international and sanctions and pressures economic, including on the part of other states that make up the international organizations and value their business relations. for respect to human rights, including freedom of association. Thus, the act employer anti-union has impacts direct in the national economy, can reduce investments, it can harm commercial relations and even more than a legal issue and diplomatic, to guarantee the freedom of association and move away from anti-union conduct and combat it is related to development sustainable socioeconomic, with the sustainable development goals of the United Nations and also freedom union integrates international standards of businesses like GR, Global Report Initiative. Freedom of association is therefore an essential element, fundamental for working conditions worthy for human development and economic. Anti-union practices compromises the worker, but goes further. can impact companies in the economy local, affect the stability of labor relations, can bring losses financial for companies, for company, damage to its reputation, damage to your business and the economy and the local community. So, it is important to value yourself and become reality union freedom because it is fundamental to democracy in labor relations and so on effectively a development socioeconomic and sustainable in all relations, including relations of work. With that, I end my he speaks. Thank you, it was with great satisfaction that we received the invitation and wish you great debates and I continue and remain at disposition until the moment it is possible. Thank you very much. I hope I don't have beyond my time. Deputy, I wanted to thank you from Priscila and pass the word to Márcio Monzani, who is regional secretary of Uniaméricas. Next, square for Vanessa. You have to light up there already. Good morning everyone. Eh, good late, right? Hey, I want to thank you working committee of the Chamber of Deputies and deputy Érica Cocai for for inviting UNIGlobal eh to participate in this public hearing. And the UNI is a worldwide trade union that represents workers in the sector service. There are more than 14 branches of activity and we represent more than 20 millions of workers in 150 countries all over the world. Eh, I intend to explain a little bit here as the problem of Santander restructuring process has escalated and eliminated peace in labor relations in our region. And then conclude by saying our interpretation of what the organisms say international that regulates the system financial, labor relations and the economic development on such practices. Hey, last year we went invited by our unions affiliates to discuss the problem of Santander. We had a meeting at Uruguayan, where we identified that there was an escalation of problems, right, besides Brazil, which already had a process difficult in collective negotiation, in collective bargaining process of the year past. We also observed that in the Uruguay was only able to resolve the collective bargaining with interference of the Uruguayan Parliament and to this day, example, companies, institutions of Banco Santander credits do not signed the collective agreement. After Furthermore, this problem also began to appear in Argentina. In Argentina if established a closing process agency and the most serious thing of all, they took the workers to a room, closed these workers and about the threat to blacklist them that I wouldn't be able to get a job anywhere elsewhere, they had to sign agreements that concealed the layoffs, as if they were voluntary dismissals. THE Banking Association made some legal representations. there are processes cool stuff happening. Hey, this practice also started in Peru. to be reproduced. Santander bought a financial institution that had a union that represented more than 80% of the workers of this institution financial and the union statement who did not recognize their representation and To date there has been no negotiation with this union. After more than one year, the union has already made several representations attempting negotiation collective, he didn't manage it, no, no, and still failed. we also have closure of agencies and not discussion with the trade union movement in Chile. And also we have the practice of outsourcing and fraudulent way here in Brazil. As you can see, eh we have a set of situations that is taken eh conflict in the employment relationship. Us we have demonstrations, it's a declaration of open conflict in Argentina, we we have acts here in Brazil, we have demonstrations in Peru, we have legal complaints in Chile. And and we we tried last year to have a meeting with Santander worldwide, a committee of representatives of workers went to Spain. And the Santander's response, from the director of resources and eh eh labor, was that they understood that there was none commitment to discuss these issues with the trade union movement. That was the official response we responded of him and how we see and how the international organizations come to relationship is work, social dialogue at work. I will mention a few of them. The Organization for Economic Cooperation and Economic Development that meets that has a a principle guide for the multinational companies. And speaking in this, Brazil is a member observer is from the OECD, wanting to be full member, determines that eh reinforces the need for dialogue social and collective bargaining. Created a guide, including, which imposes on companies multinationals respect for trade union movement and the construction of quality jobs in the countries. And when we look at the committee of Basel that regulates institutions financial, they talk about the restructuring processes and the possibility of generating system risks systemic in this process of restructuring. We understand that what Santander is doing is a process restructuring and the Basel Committee says that all the actors involved, all stakeholders have to be consulted, including representation of the workers and and it is and this has to be considered in this process. THE Santander says it has no commitment to have this discussion. When we we observe the financial corporation international, which is the arm of the Bank World responsible for analyzing the financial companies and deliver credit to be invested in the countries. that the Santander uses this feature a lot, including here in Brazil it also created a guide of principle, some parameters of application for relations labor. And among these parameters have two very elements important. Eh, respect to the movement union, permanent dialogue, consultation permanent and non-implementation of any restructuring process without discussing with the representation of workers. AND Furthermore, as explained to the representative of the Public Ministry of Labor, they use ILO guidance to do an assessment that tells her explained very good, but I want to make a comparison of what the ILO says in the Committee on Freedom of Association, which is a situation eh eh the resolutions of the Committee on Freedom of Association. Means that governments, business people and workers have already agreed on that. It says the following: it cannot be outsourcing is used to violate the freedom of association, that is, to eliminate groups of workers from the union of greater representation. This is a consensus, there is a resolution on this. Eh, no can be used as an obstacle to collective bargaining, that is, withdrawing numbers of workers covering the main union. This is also a consensus and there is a resolution on this. No, eh, it cannot impact the right to strike, that is, fragment the movement union, fragment, divide the workers in different categories or groups of workers so that the strike is harmed by this. AND how do I recommend protecting these workers against discrimination, two important points in this. Can't have an outsourced worker and a worker employed by the bank doing the same function with different salaries. I understand that Santander has carried out that. So the freedom committee union also says that this is a violation of freedom of association and not it could be due to an outsourcing issue, prevent the worker from choosing which union joins. And I understand too that has this complexity in Santander here in Brazil. From the point of view of negotiation, recommends that this be eh a fundamental right and applied in all companies nationwide and international and that cannot be obstacle to outsourcing so that this happen. And finally recommends that the social dialogue takes precedence and that companies cannot deny the commitment to discuss with the union representation. From the point of international view, we have a very big concern, because this what is Santander doing here in Brazil, throughout the region, you can affect all workers in the financial system, but also as a the entire working class. Thank you very much. We are the ones who thank you, Tomás Monzani, regional secretary of UNI Americas and we pass the word to Vanessa Queiroz, then to Deiva. Good afternoon. is our federal deputy Erica Cocai. And the and in the presence already greetings to the whole table, Gvâia, Neiva and also to everyone here present, both in person or virtually. In fact, we we have here in this hearing the objective, of course, to denounce the practices anti-union and the frauds committed by Banco Santander. Since 2019, the Banco Santander eliminated 677 jobs. They were fathers and mothers of families who lost their places of work, in addition to other workers who work in the security area, in the area of cleaning these places that were closed. We have observed by the reports and the assemblies that are carried out at each renewal of again new collective bargaining agreements that Santander eliminated more than 18,000 1 jobs. And the great part of these colleagues who lost theirs jobs are women. We've already been 59% of the group and according to the report of transparency of the federal government today women represent only 43%. In addition to gender inequality in hiring and firing, we also we suffer violence in relation to wages that are lowered in relation to to white men. And women too black women, like white men, receive less than white women. Then, it is an anti-union practice, first for fragmenting the banking category by create more than 30 CNPJ, eh creating new companies, maintaining the shareholding control, maintaining management, keeping the goals and also the practice which is placed for the conditions of work much lower than the conditions, to economic achievements, as well such as working conditions. it is indeed a fraud practiced nationally and We have met with the the Santa bank employees' committee that here in this room represent workers from all over the country, in attempt to negotiate the maintenance of banking employment, as well as representation of all workers that provide services exclusively for Santander Bank. It is a fact that the bank have been practicing this this this eh committed these frauds without any dialogue with the trade union movement. If refusal to several months of negotiation in renewal of agreements to maintain dialogue and the representation of these workers. We express our indignation here and our solidarity also with the customers and the Brazilian people. Sandard operates in Brazil. for over 30 years, through a public concession and several banks that were acquired by this institution. Has the responsibility social and economic to meet the population indistinctly, contributing to the development economic and social and not taking away the profit remittance that is intended for Spain. Considering here the significant participation of Brazil in throughout this process, we express our solidarity also with customers, these who pay the bank fee, both in natural person as a legal entity, and did not have any benefit, given that the technological investment that was implemented and and encouraged in these last years. The customer pays the fare and does not have the service, especially the population residing in regions peripheral. and you have to move, huh? often to central regions because There is no bank branch in your region. So if the bank charges a fee or not minimum that he provides a service of quality and also make the payment, the contributions that are due to the government, the contribution in relation to the taxes that with these transfers and with the frauds committed are neglected. The bank does not have the same tax burden, its, its impact in these municipalities and in the cities in which these places are being closed their activities. We will remain mobilized, organized, in defense of banking employment and acting so that the bank fulfills its social role and economic, serving the population Brazilian with quality. Thanks. [Applause] thank Vanessa, pass on to Neiv, then to Juvândia. Good, good, good afternoon to everyone. Hey, I want to greet Congresswoman Erica Cocai, who called this hearing so important for all of us bankers. Hey, I want to greet my companion Juvândia Moreira, president from Contraf, companion Márcio Monzani, secretary regional of Uniaméricas, companion Vanessa Queiroz, representative of the Santander employees of the Commission National. Also greet the companion Eduardo Araújo, who is president of the banking unions here from Brasilia, comrade Rodrigo Brito, who is president it's from the Federation of Bank Employees of the North Center. It's a lot This hearing is important for us which is the second one we've done, right, within the scope of the legislative assemblies. We had a deputy Erica there in São Paulo with the deputy Luiz Cláudio Marcolino. We had one in Rio de January, right, Adriana, is also for make this public complaint. And we we are in a campaign in defense of banking employment and against the Santander outsourcing. one initiative to alert the workers, raise awareness in society and report the impacts to the authorities social and tax aspects of this practice. as Vanessa said here, very well, eh, the banking unions of São Paulo, Osascão, together with the Command National, the Workers' Collective of Santandré, through the COI, eh, in national denunciation campaign, of mobilization, holding hearings public and a series of activities in the workplaces and reporting for society. in addition to and reporting to the organizations international, has been denouncing this practice and Santander of eh fraudulent outsourcing and how it impacts labor relations, the trade union organization, the issue tax and workers' rights to organize, in addition to this issue of take the resources here from Brazil and send abroad, eh, having a relationship of eh utilitarian here with the our country, different from what he has eh there in Spain. Eh, not on 113th International Labour Conference, where I, Gvâ, Rita Belofa were to talk about system topics financial, of our negotiation collective, among other topics, we also eh we talked, we debated the issues relating to this practice by Santander. Eh, we talked about how Santander comes and disrespecting our negotiation collective, has been disrespecting the organization of workers and how this has been affecting decent work, It's affecting the economy, it's deepening the harmful effects that labor reform brought to our country and for the formal labor market in Brazil. We reiterate to the ILO how it is fundamental to strengthen the process of negotiation between the unions, the governments, companies, so that the technological advances benefit the workers are with reduction measures of the working day and do not serve just for the fragmentation of the organization of workers and and expansion of profits of companies, such as Santander has been doing, by fragmenting the company into several different operations, eh, and putting the workers to work within the company in various different sectors, doing the same function, as Márcio said, Márcio, doing the same function, working on the same place for a different company, now for a union that was the company that decided where it would go. Until because we held several assemblies asking the workers what union they would like to join and they replied that they would like to remain affiliated with unions banking. They even feel represented by banking unions from Sao Paulo, right? We continue taking union action, we continue receiving the complaints, we continue following up on these workers, but they are not so much anymore eh about our direct representation, although we do the monitoring. This clearly characterizes this these arbitrary actions that the companion Marcio spoke here. The banking sector is the private sector that invests the most in technology in Brazil. The banks now must invest 47 billion in technology. had an increase of 13% in the previous year. Vanessa spoke very well, the sector is technology has affected employment much more of women. Santander, when it is outsourced, closed postal, he fixed more women. This goes on the hand account of everything we defend eh, in issue of inclusion of equality of opportunities, from the report network of transparency that we fight for government, a series of public policies that we defend. This outsourcing fraudulent, this anti-union action of Santander, she goes against everything that we defend, organize, all the civilizational advances that people, as a trade union movement, as promoters of social dialogue, such as promoters of decent work and that participate in several organizations eh in world of work, we preach. So, uh, where we go, we want to put these issues that everything that Santander has done in Brazil and in these others countries where Márcio spoke, he is attacking workers' rights, okay? is attacking the economy of countries and how the management spoke, the bank management, they are not concerned about the trade union movement. And by not worry about the union movement, they are not concerned about democracy Erica. And then, uh, we need question what a country, what a company that makes so much profit and has it here in Brazil the operation is from Brazil, a of the largest, the second largest in conglomerate, what is this commitment? he has with the country's democracy, with the workers of the country, are selling actions, eh, also saying that it has, the we know that the stock market also charges ESG companies, charges a series of environmental issues, a series of diversity issues, a series that of questions that is very beautiful in the in the portfolio, but in practice it is not complying with none of this. So, eh the that we want to finish and endorse what is our fight against frauds committed by Santander is also a fight in defense of justice social, the valorization of work, eh of building a fairer country, more egalitarian. This model adopted by Santander needs to be fought not only for the union movement, but by all institutions that want defend democracy, who defend tax justice, which are there contrary to this model of country, where the super rich just want eh decide the direction of the country, the direction of budget, decide where it goes and where you will decide where the budget and do not want to contribute to nothing, not with more taxes, not more with more social policy, nor with more employment, nor respecting the rights of worker and the trade union movement. So this is everyone's duty, it is a collective struggle and we hope that the from here from other audiences like This, Erica, we can move forward in that. Thank you very much. [Applause] We thank you, Neiva. After, before passing it on to Giovane, I wanted to announce the presence of Aragon, which is from Union of Bank Employees of Alagoas. We would also like to thank the presence of Adelmo da Bahia, Sergipe, Union of Bay of Bahia Federation of Sergipe, Adriana's which is from the Rio Federation, Jeferson Beira, which is from Contraf, Rodrigo Brito from Fetec, North Center, Sergio Taquemoto, president of FUNAI, Maria Rosane who is from AFUBESP. It's a pleasure to have you here. Before I move on to Giovan, I'm going to pass it on to Congressman Reimon, who will communicate with us in this hearing of online form. Deputy Reimon, Congresswoman Erica, can you hear me? Yes. Oh, that's right. I want to greet you, congratulate you for putting it up once again this topic, which is a topic that you debate both in the Federal Chamber, eh defend workers is from the financial sector, banking and banking. I want to greet everyone who are there at this public hearing, leave my fraternal hug. I am here in Rio de Janeiro, I couldn't stay there for this public hearing in person. I want to greet the workers of the working committee of Chamber who are very good companions dear. Say hello here, I see here on my screen, greet the companion Gvâia. Hey, I'm seeing the screen too, mate Adriana Nalesso, Juvândia is the president of our CONCRAF, Adriana Nalesso, president of our federation, reelected, re-empowered in these last days. I'm seeing there ooto, I'm seeing friends, eh, at least on my screen they are appearing these saying like this importance of us at this moment, You know, Congresswoman Erica, at this moment that we are having a big debate in Federal Chamber, eh, for several aspects that, in a certain way, communicate with the theme of this hearing public. We are treating, for example, from the end of the 6 to 1 scale. And it is shameful for us to know that, eh, according to research presented last week, 70% of federal deputies are against the end of the 6 to 1 scale. So, in those 70% they are not including neither Congresswoman Erica nor myself, Deputy Leimon, and not any deputy of the Workers' Party and Workers. So this is a fight that we have to have and have connection, because I don't know if in other regions in Brazil this also happened. Here in Rio de Janeiro, Adriana, it's us us we closely monitor here how many banks wanted to do an experiment open the agencies on Saturday, because it was already a sign of a adherence to the 6 for 1 scale for us bankers we work with Monday to Friday. It was already an attempt. So, we know that this movement of the financial system from the bankers is not a simple manifestation, it is not a unsymbolic thing for us to do public hearing on this topic. To remember that we know very well that the Bank Santander he had a profit of more than 13 billion. On the other hand, he is closing agencies. The other day, eh, Gilvand Adriana, deputy Erica. Other day I received a communication from our union that belongs to the Rio Federation of January, union of fields, of companion Rafaell, speaking of two agencies being closed in some cities in northwest of Rio de Janeiro, in São João da Barra, a Bradesco agency and a Santander agency. And this is this city It is supported by these two agencies. So, I mean, the entrepreneurs, right, the bankers, they are not worried not even in customer service, right, the adequate service to the public, with adequate conditions and not even with ours our working relationship. Hey, come in. 2019 and 2024, we have news that Santandé closed more than 300 branches in the country. This leads to unemployment. Node moment when the president's government Lula has fought hard to regain employability, since we are not in the 4th years gone by, ruled by the by the by and for the defendant, Jair Bolsonaro, we we had a decrease in employability, a look only at the big capital without looking at the workers. So, the We know what this is. We are fighting a lot, right, in our country. Hey, and then President Lula's government has made this intense, intense debate, intense so that we could, to that we can, in fact, eh, charge, right, from the super rich that we could tax the IOF, right, a little and the 6 at 3%, which is Minister Hadad's request, and the Federal Chamber in the opposite direction saying who wants to obstruct or wants to harm President Lula's government. In the end, the Federal Chamber, which at this moment it has taken, unfortunately, unfortunately, because I am a member of it, right, taking the nickname of enemy of the people, voted to overturn the decree of President Lula, benefiting exactly business sectors, such as example bankers. So like this, we we are here in a fight, right, Santander, eh, we know a little bit a little bit about CNPJ companies, we see in television, oh, Santander is here now, because Santander is now going to your company, that whole story, that whole spiel that we know. And we need to understand that too that we need to put, right, the our struggle as workers and bank workers to guide also these entrepreneurs, guide everyone the bankers. I want with this mine greeting once again thank you, Congresswoman Érica Cocai, and also thank to the Brazilian banking union movement whole and tell of my pride, you see? proud to be a banker. I am a banker at Bank of my pride to have in front of our unions women and men very combative, very combative. I want to talk here about our dear companion Gvâia, who is from CONCRAF, a woman who knows what she wants and knows defend workers. I want to remember here from Rio de Janeiro, the our unions in Rio de Janeiro, from Niterói, the union is from Petrópolis, from Teresópolis, union is from the South Fluminense, Campos union, which belong to the Federa, but also remember of the union of three rivers, of the union that are from Bom Jesus de Tabacuana. There are several unions Northwest that are not in the federation, but who also fight a lot. So, congratulations. to you all and thank you very much for fight. Count on our mandate, count on with our partnership, you see, deputy Éca Cocai, a big hug to you and to everyone who is there and the greeting Franciscans of peace and good. Peace and good. I wanted to announce the presence of Cláudio do Holy Spirit, by Elizabe, Trade Unions Bankers of Brasilia, from Jose Fetraf, Santa Catarina, Lilian Fetec Paraná, Marcos Vicente of the Rio de Janeiro Federation January, Paula Moreira from Fetraf Minas General, Vera Marquioni and the Unions Bankers from São Paulo and Inter-union. And then spread the word for our president of the Confederation National Workers' Union CUT Financial, with traffic, Giândia Moreira. Hello, hello. Okay, right, the presentation? Good, Good afternoon, comrades. Good afternoon to our deputy Érica Cocai. I want to thank you for this opportunity, for the commitment you have with the working class. I want to greet Vanessa, Neiva, Márcio, Johnny, greeting him, all the people who advises the labor committee here, the Eduardo Araújo, our president here, our host union, Rodrigo Brito and the whole, right, the whole committee of Santandé employees who are here. I want to be able to start, deputy. Erica, just presenting some data here so that it is well materialized than what are we talking about, what fraud is this one that Santander is committing, what that Santander is gaining from this. AND we are in a moment, eh, congresswoman very important, we are having debate there in the Supreme Court of pejotization, to release the pejotization. And it's very complicated, very bad for Brazil, it's bad for the class worker, it's bad for Brazil, it's bad for collection, for health, for education, in short, is highly harmful, right, for our country. And the Santandé also works with pejotization within of the agency, began to pejotize within from the bank branch. It's much more than just one outsourcing, changing from companies. But anyway, Santandé buys it in 2000 Banco Banespa, then in 2008 he takes control of Banco Real and then he starts to take on size and market, right? You can go ahead and I'll be right there, okay? we see here, eh, deputy and to everyone who also watch us here, eh, that between 2019 and 2020 the number of workers in the Santandé group grew, grew up, didn't it? There, oh, 2019, 47,819, 1819 2024 55,646. Well, it's a good thing, right? Increased the number of workers, but we will see how this increase was, right? Who paid this bill you can go through. Okay, so number of bank employees, deputy, who was a little like Dr. Priscila said it here, right? Outsourcing may happen, but not at the expense of workers, the expense of one eh fraud to change representation union. Here is the number of bank employees. 2020 recorded 36,000 of those 50 and few milaiu for 2024 for 18,000 in a at our command base. Out of the base which is not in command, but will arrive 20,000, 25,000 maximum of 55,000 banking. I mean, he took it from banking category, threw out of the banking category. For what? There we are let's see. You can pass. Well, uh, here it is personnel expenses of Banco Santander, from the bank, right, Santandé, it falls 22%. It fell 22%, while the expenditure of group, of affiliates, of companies that that Santo Andé created grew, right? Personal expenses increased. Oh, okay. There's the total in the bank, total in the affiliated companies. 2019 was 15 million 15 billion in affiliated companies it went to 3.5. At the bank it was 11 billion, dropped to 8600. The banker has more rights, bank employees have a collective agreement nationally, bank employees have been struggling for years, years of achievements, many, many clauses, 85% of the clauses of the Collective Agreement of Bank Employees, deputy, is above the law, above the above completely, or does not exist in the law, is a new achievement, or is it above what is provided for by law. Therefore, these workers are losing. He can to spend. Well, here is the Santander group there was a real reduction in expenses guys. So he increased the number of workers and is spending less. Exactly, right? In the total group, in the group total he increased the number of workers, but he is spending less. 2019 he had an expense of consolidated staff of the entire group of 12.hõ674 million, fell to R$19,149 million. But wait, what do you mean? Like this? I go out I increase the number of workers and I spend less because I I'm paying less, I'm paying less right, less salary. Who's losing? there it is very easy to know who is there losing, you don't even need to answer question. You can pass. Well, here is the group, you can pass too. Well, here 2019, 2024 were, closed the agency, closed the bank branch, left the municipality without a bank branch, right? What a very bad thing. So from 2019 had 2700 agencies, drops to two 400. So it decreases the cost of Guys, pay less and close the agency banking. You can pass, but it's not just here, look, he creates companies from the group, you can pass, you're creating, right, technology companies and we will see because the case of F technology is a example of a company he creates, right, creates a kinah and frames it, makes What are these companies' frameworks for? to benefit from a reduction of tax. You can pass. So, look here, look. The exemption of payroll guaranteed exemption from 107 million to three companies in the group Santander between January and August 2024. here only in this period he saved with tax relief, stopped pay to the Union, stopped paying for state 103 million. This first when the we take 2021 so far, there were 400 millions. If we add it up, it's just this one Joking here, it's 500 million too much that Santander stopped paying tax. So he increases the number of employee paying less, people earn less and still have 500 million in minimum in these three companies here, data revealed by the Federal Revenue, that he he is exonerated, he stopped paying R$ 500 million. What do you do with R$ 500 million? So here we are at no National Congress discussing, the government send a project to exempt from tax of income who earns up to R$5,000, for extend income tax exemption for those who earn up to R$,000. And Banco Santander earns R$500 million deals with tax relief, right? And the working class pays taxes and the working class pays the bill, pays, receives lower wages. This is the question. It's not just a matter of union framework, but it is also a issue of harm to society, harm to the working class. He can to spend. Well, here it is, the big picture. and the question for workers is precariousness in labor relations, lower wages, longer working hours, more turnover, lack of access to number numerous clauses of the convention collective of bank employees, is fragmentation union, he did the framing in other unions to pay less, right? And for society it is a reduction of the effect income multiplier, is a fall in public collection. We saw it there for the exemptions. This is happening with other technology companies in the financial sector, the so-called fintecs, as is the case with Nubank, which is this, a fintec pays 9% CSLL when Caixa and Banco do Brasil and the big banks They pay 20%, it doesn't make sense, right? Unburden large companies. So there is project here from the government as well honor these fintecs that for us are extremely pertinent, right? And another the big problem is this precariousness that is done through pejotization, because These are the ones that I still think are the Santander took it, but it has a part of these workers who are in the agencies such as PJ, Pejotizado. If you stay sick is over, there is no salary, there is no income, there is nothing. So, deputy, it is This hearing is very important. Us we want here from CONTRAF, from the Movement National Banking, of the National Command, thank you for your commitment, your sensitivity, your work and your always promptly attending the class worker and say that it is absurd that a big bank like that, right, that the Brazil is responsible, it is the second biggest bank result in the world, right? the o o a o the most important website of the Bank in the world, it was often the first, the the bank's biggest result in the world is from here that he takes, he is still taking from public and class budget worker. It doesn't make sense, it has to frame how they should be bankers with rights, eh, in representation, respecting union representation here and in America and where they are all over the world, because here in America Latina are doing the same thing in several countries. Márcio brought several here several examples. So, uh, I'll wrap it up. Here is my speech saying this. Saint Andrew must comply with the rights of the class hardworking, pay decent wages for the workers, because it is from here that he takes a large part of the profit that he has in the world, including. [Applause] Good, very good. We thank Giovan for contribution. We will now call our second table. So, eh eh thank people who composed this first table. Before we will announce Ana Ana Lima, Ana Maita Lima and Cáso Mulcami, who is from banking unions of Sao Paulo, which are here with us. and call to compose this second table Luís Carlos Casemiro. Cassemiro who is a representative of the Federation of Workers and Financial Institution Workers Fetrf Rio Grande do Sul. to Andreia Sabino, who is Andreia Sabino, who will be replaced by José Antônio dos Santos, which is is a representative of the Federation of Bankers Banking in the States of Bahia and Sergipe and call Eduardo Araújo. Araújo is president of the unions bank employees in Brasilia. So, therefore, call ours components of the second table so that we we can proceed to the discussion. No. I'll start by passing the word on to Luís Carlos Cassemiro, who here represents the Workers' Federation Workers and Financial Institutions from Traffic Rio Grande do Sul. And then I pass it on to José Antônio. Good afternoon, honourable members. federal, ladies and gentlemen, gentlemen present here virtually who accompany us in this hearing public. I would like to start this speech giving a greeting to the most excellent Mrs Erica Cocai. in your name, greet the table and others participants, Hey, parliamentarians, to my companion and colleague José here and on his behalf I greet my companions and companions eh from several states, from several eh municipalities that we are bringing here and giving voice to the indignation of our colleagues. I My name is Luis Carlos Cassemiro. I am I am a leader of the Banking Unions from Porto Alegre and also representative of the workers of Banco Santandé do State of Rio Grande do Sul by FETRAF RS. I'm doing it here an honorable, replacing my companion Jubelei Barcelos, which is a matter of agendas could no longer be there at this moment. Then I'm bringing here a speech of the state of Rio Grande do Sul in this such an important moment. I appreciate the space granted for the holding of this public hearing and say that it is of utmost importance not not only for workers in the Banco Santander and its customers, but also for the entire Brazilian population and for the federal government. Eh, as it is known and was said here in the last 5 years, Santander has created or bought more than 30 companies that added to their conglomerate economic, eh, where is the bank transferring bank workers for these new CNPJs and has also been hiring new ones workers directly by these companies to perform identical functions. those of bank employees, in our understanding, and not only in our understanding, how much movement, worker representatives, but also on the part of the judiciary, eh, who has had the sensitivity to recognize the frauds that Santandé has been committing, eh, within Brazil, already recognizing some workers of these companies as bankers, as we have been following. These hires are fraudulent, because these workers carry out the same activities that would be carried out at a bank branch, but without the same recognition of rights, guarantees and remuneration. I bring an example here of a company, one of the companies, of those 30 companies, which is one of the largest plants in Santander's outsourcing operation, which is Pulse, limited expert client, beautiful name, beautiful name. It's a company located in Campo Bom, in the state of Rio Grande do Sul, where this plant is today has approximately 9,000 1 workers and these workers are classified in the categories of telemarketing and technology. Dear Deputy Erica Cocai. in practice, selling the same products as a banker sells in a branch network and winning, believe it or not, a minimum wage. Time ago we went on top of Santander because neither the minimum wage they received, they received a salary supplement. I think Santander has fixed that. In fact, these workers for be hired at PULSE, they need to have some certifications, like CPA10, CPA20, CFP, who is from the banking world knows, the tables same certifications required by a banker to be hired at banking category. These workers receive wages and benefits much lower than they are what are guaranteed to workers classified as bank employees. Pulse is just one of the companies, we could mention many others, like the companion Juvândia cited here, Prospera of Northeast, Firsting Technology, Tools, the services and operations part from the bank, that Santander uses this defragmentation to make employment relationships precarious and their representations. Noble colleagues and parliamentarians. These practices contribute to the closing of bank branches, distort the tax base, tax collection, even harming the Union, as was the case well said here by the companion Gvâe there is little time. Society is paying for that. This is very serious. Since wages and benefits are higher low, consequently Santander collects less taxes. I I would still like to take advantage of this space to report other practices worrying measures adopted by the Bank Santander. In the last 3 years alone, Santander has closed more than 450 branches in Brazil. Vandia, this movement represents a true abandonment of communities, especially in the interior and more remote regions affected, thousands, leaving thousands of Brazilians without access to services essential basics. Deputy Erica Cocai. And it is worth remembering that Santaner in Brazil operates through a public concession. He does have the responsibility and the commitment to the Brazilian population. that a service must be provided quality banking for the entire Brazilian population. This is also an important move to give voice to the indignation of workers at bank branches who are increasingly overburdened and sickened by abusive targets and often intangible imposed by an oppressive system and eduentil that banks impose and not often recognize these workers. give voice to the indignation of our people customers who pay high rates account maintenance, but when they need of a face-to-face service not find an agency nearby. Put this, Santander has increasingly forced more customers and users to use exclusively the digital channels, often without the support required. I would like to speak here too about the attack that Santander has an attempt is made to withdraw sponsorship of Banespre's pension funds. Bottom of pension that complements the retirements and pensions of colleagues coming from Banespa and Meridional, which including the Meridional was from Rio state of Rio Grande do Sul purchased by Santander in the decade of in the decade of 2000, from the 2000s. This is the latter, as I say, is from the state of Rio Grande do Sul. We are talking about elderly, vulnerable people who deserve respect and a worthy debt because generated profits for the Santander Group. As it was said here, and it is always worth it highlight and emphasize that Brazil today represents 20% of the Bank's global profit Santander in the world, only behind from Spain, which is the country of origin of bank. And what we see, unfortunately, is a big disrespect towards their workers and Brazilian customers. And it is unacceptable that an institution multinational financial institution of the size of Santander prioritizes profit over of labor rights, resorting to outsourcing as tool to increase your earnings at at the expense of the dignity and well-being of workers. Outsourcing has been used as a strategy to make the labor relations, weaken the union representations and concentrate even more profit. And Santander does very good that. This Santander collective, together with the representations from other banks, I've seen that. Santander doing this with excellence, using of the 2017 labor reform, making employment relationships precarious, because as it was said, outsourcing it can be legalized, can be used, but not to remove rights and make relationships precarious work. Finally, I reinforce that the Bank Santander needs to respect the workers and their customers and mainly Brazil, because this this is not a wine cellar, this is a democracy. I I thank Congresswoman Erica once again Cocai, who welcomed with seriousness and commitment to this movement's agenda bank union. I wish you a great debate and a great public hearing for all of us. Thank you very much. [Applause] I thank Luís Carlos. I want to register the presence of deputy Tadeu Veneri, who is a banker and is committed here with the fight of bank employees Santandé and say that at the moment that the sir, moment you want to use it of the word, just announce. And then I pass the word now goes to José Antônio dos Santos, who is president of what is representative of the Federation of Bankers and Banks of the States of Bahia and Sergipe. And finally, I will move on to the Eduardo Araujo. Your Excellency deputy Era Coca, other parliamentarians here present in this session, the members from the table, unionists, workers, say that for us at the Federation of Bankers from Bahia, Sergipe, it is an honor be participating in this hearing public so important to us workers, especially at a time of attacks, right, on our organizations imbued with this spirit that we We are here to discuss these issues that specifically afflict the workers at Banco Santander. But also bring from Bahia, deputy Era Cocai, a big hug, because yesterday we celebrate our independence. The day July 2nd we celebrate the independence of Bahia, there was the our president Luis Inácio Lula of Silva. Hopefully in a few years we can also celebrate the independence of outsourced workers of the Bank Santander. But I also couldn't help but make a record here of the neglect with that Banco Santander is doing with this parliament Brazilian, with its workers and with the trade union movement and also with the Brazilian people. to the extent that it is summoned to a public hearing so great relevance and does not appear and send a letter with arguments that to us of the trade union movement does not convince us. also say that the Federal Constitution in its article first, paragraph 4, has a principle fundamental which is the social value of work. Value this one that, unfortunately the institution financial does not come and does not come fulfilling with this social value so explicit in our magna carta. also say that the the issue of outsourcing is a debate that It's been a few years now. We here we remember the PL4330, which was a battle at that moment, so that that project would not be approved. And over the years, the attacks against us workers, against the workers' organization has been intensifying and more deeply with the 2017 labor reform. It was a fatal blow to the organization of workers, which allowed many companies like Santo Andé may want to deploy and deploying a outsourcing which, in our view, is a fraudulent outsourcing. The labor judiciary itself has looking into these issues saying: "Look, this isn't something cool, this is really bad for the workers." Remember that the TST itself there was a summary which is 331 which talks about outsourcing to combat this fraudulent hiring, but that unfortunately part of it fell with the labor reform. So, fellow workers' deputies, trade unionists and noble deputy president of this session, of this hearing public, it is a delicate moment in which we we are going through and we need further strengthen our fight to that we can block, block once more this onslaught of big capital, right? and the struggle of capital versus labor. THE capital accumulation in our country has if you go into great depth and when you talk let's balance the distribution of income, we are witnessing what has been happening recently here in this house, in the National Congress. So, ladies and gentlemen, it's with these words that eh I'm going here now walking towards the end, because it has There are also other people who will speak and say the following, based on eh in a song by a band that is from here Brasilia, Urban Legion, called Factory, which says the following: "Our day will arrive, we will have our turn. It's not asking too much. I want justice. I want to work in peace. It's not much that I ask you. I want to work honestly in instead of slavery. Thank you very much to all. I then move on to our last invited to compose this table, the at ease at the moment Want to speak now, Congressman Erica, truth just to say hi to young people later. So, let me tell you announce again here. I pass to Now word to deputy Tadeu Veneto, which is banking, which I had the opportunity to meet in the fight for for workers' rights banking. He is in the companies committee from Banco Brasil and I in the executive branch of Box in the last millennium. In the millennium past. Good afternoon, Erica. Good afternoon to all companions, all companions are here. Curitiba Juvenes Staff which is here too. I think it's cool see people in a fight that has no end. That's what I heard, comrade Luiz. speak José too. Unfortunately this dispute between capital, labor, it does not It's something that's been happening in this century, at this time, but it got worse during this period, right? As Erica remembered, we are in the process of how bank clerks Erica from the Caixa do Banco do Brazil for a long time, times that were difficult, but now because of including technology, like you placed, they become much more intense. AND by coincidence, today we are talking precisely about this this process that is in dispute in society Brazilian now and that is in dispute here in the Federal Chamber of taxation of very rich and who have had a enormous resistance. A survey done shows that 46% of deputies are against income tax exempt up to R$5,000. It's an even higher percentage, it's against taxing the super rich. And that's the path that, unfortunately, the Chamber has taken, as the assemblies have taken, as city councils have taken, because they will not be against it its financiers. And the banks are in fact directly or indirectly large campaign financiers. And it's not because chance. Today, as I was saying, we we were talking about this with Erica, including the four largest banks that we had, commercials, four major banks in 2024, the profit was R$8 billions more. Now this year Itaú is 108 billion 2024 Itaú 40 billion, Santander 12 billions. Say with 12 billion profit still it is not enough. You have that do intermediation for ulenta of workforce, which is what Santander is doing, is to reduce your cost guys. We know there is no other way for you to create wealth other than with work. This is not us who we say, it is Marx who says there in 1840. And yet the workers resist. I think we went through a phase like that, a very difficult phase, Luiz, very complicated, often of a certain uncertainty, including dispute and dispute not only of narrative, but dispute of workers' minds as well. Us we know what happened last election. We know how many bankers, and I speak for the bank in the which I worked with and have a relationship with, right, in the union with which I have a relationship also, because I was a union director bank employees, in fact, 15 years old, Erica, 15 years in opposition and 3 years in leadership. Then it happened, right, 3 years was already the enough. We moved on to another, continues the direction, but without being released. But it was a time when we we also had the dispute. But today the dispute it is much less visible and unfortunately both Petrobras, Banco do Brazil, Post Office, which was more evident, we had many companions and comrades voting for the far right, without understanding exactly what was happening. So we're going to have this year a big dispute in this second semester and EF now a few days ago was a predictable defeat, but a defeat very hard for us all workers, workers. But 2026 it will be a year in which we will have a even more fierce competition. And I remember that, just to wrap up, Erica, uh, Deputy Erica, you as much as I know we've been living, ma'am but it's still longer here. I I stayed in the Chamber, in the Assembly Legislative, but next year is a year that you don't just contest one election, disputes hegemony in the Chamber and the Senate. And if the far right gets its way objective, which is to have hegemony in the Senate, more than in the House, in the Senate, we we will have a repeat of what we had in Hungary, Poland, other countries where you don't have the presidency of Republic, but you have control legislative. has legislative control, has judicial control and consequently you deploy a process without having to do it directly a dictatorial process and the things will move in a very complicated. Just to finish, I remember that our month, right, our main one table tennis player today was banned from entering the United States to compete in a tournament. It was forbidden because he had made the dispute for the Olympic qualifiers. right? When were made by Pan-American in Cuba, as he went to Cuba in 2023, ok prohibited from entering the United States, just as they are all prohibited those ones. I participated last year, MP Erica, in Manchester, of a conference on work and those who were in Iraq, humanitarian mission, are prohibited from entering the United States United forever. So this is the world that we are having and the only one alternative we have is the organization of workers. There is no another alternative. We are society of class and that's why we are here. Sorry I took so long, I was in another appointment, but we is here for what Erica determine, right? Our commander here, we will be together every day. And in the We also know that Paraná doesn't have been easy, right? I know that people bought 275, bought 417, then bought 424 and then things move forward, right? In a bank that was only 0.33 became all this there. Something for those who worked compensation. A hug to the guys. Good fight. No let's give up. Let's play for front. [Applause] I wanted to register Erivaldo's presence Sales and Francisco André, from the Federation of the Bankers of Bahia and Sergipe. Thank the deputy for his speech Tadeu and pass it on to our president of the Bank Employees Union here from Brasilia, Eduardo Araújo. Good afternoon, Éca. Good afternoon, Tadeu, deputies who represent us here of the banking colleagues and workers. Hey, I wanted to subscribe to all the posts here. speeches that preceded me, right? he has agreement with all of them and since the Márcio talks about how he exposes a Santandé's stance of confrontation with the workers. Eh, if we look at the result of Santandé, he grew up in the first quarter of this year, grew 1% to revenue and 27% profit. Where did he get it from? this profitability, this increase in profitability? Evidently that of the workers and also the payment reduction itself of taxes that serves the whole of society. So Santander is on a crusade and we we will not lower our heads. Let's go to justice, let's go here to parliament discuss laws so that this cannot be done occur, that no other bank can get up and do the same thing. Then this is our mission as workers' representative, who in this change, for example, there is contract workers earning R$.500, a little more than the salary, uh, or the minimum wage, actually, right? And if they meet the goals, they will receive R$ 20,000. So, it's a process of eh put the worker to run behind what he won't be able to handle to do for a long time. And with that he exchanges this person for another, he goes making rotation. So we have a series of complaints and Santander did not You really like being reported, don't you? We talk to the clientele, we talk for the shareholders, speak to the workers that Santandé is deceiving everyone and he doesn't like it, but we will keep talking. So Santander should clarify to its shareholders why is he doing this kind of situation, why is he looking for increase your profitability this way? Is this social responsibility? he needs I'm also a customer, I was a customer of of the real, right, and it was later transferred for Santander. We also have an account jde person attended to. So, apart from other situations that the clients don't even know which agency more than he relates, how is it that he respects customers like that, right? So, we need, among others situations, eh, that we need raising is what the safety of customers is with the data in the hands of third parties. Hey, we saw what happened yesterday with Pix. So, uh, we need also alert customers of Santander that this is a risk, so as all digital banks are one risk to the population. So, I don't I wanted to add nothing more, but I think several lines here were left incomplete, but we have it, eh? continue this fight. We had here also and thank you that we had here in Brasilia a hearing by the deputy Chico Vigilante, where we made a discussion It is important with the workers of cleaning service guards, because they are also people who are affected in addition to all customers that are around an agency that is closed. So the impact is very big. and I hope that Santandé shareholders be aware of what they are doing it to be able to have this profit. And I wanted that on behalf of the companions of the national management of CUT Vale and the Juvândia, invite people participate in the popular plebiscite, right? that we are discussing scale 6 by1 and the reduction and exemption of tax income for those who earn up to R$5,000. So, eh, visit the CUT page, look for our popular plebiscite website so that we can put the voice of people, right, of the Brazilian people, to that the parliament, the government listen and can forward these matters. Then, I appreciate the opportunity, Erica, that you brought it here for us, for everyone Santander workers, but for all bank employees too, because when mess with one, mess with them all. Thanks. [Applause] There is the presence of Valeir who represents the Single Workers' Central, of Workers. And we will then open for some people have already signed up, Maria Rosane and Adelmo are already signed up. I wonder if anyone else want to register the name. True Lucia. Jefferson, anyone else? Anyone else want to sign up? So we'll pass the word on to Maria Rosane who is from Fubesp, for Adelmo which is from the Bahia union, Vera Luz and for Jefs who is from Contraficar the name and qualification and I think and and I ask that when speaking people can put your full name for the records of this hearing and also the entity of which they are a part. Then, therefore, with the word Maria Rossan. Good afternoon, honorable deputy Erica. Cocai. Thank you very much for granting us this important hearing. Thanks to the others eh authorities present, to the companions that are on the table, to the others companions present here and those who are following us virtually, in especially the banespianos and banespianas. I am here representing Fubesp, which is the Group Employees Association Santander Banespa, which turned 42 years. I came to denounce the attacks that Santander has been practicing against his retirees from Banespa, which he purchased with a commitment made in privatization notice that he now wants to tear. He has been making billion-dollar profits every the years in our country and I want to cut the benefit of more than 11,000 1 elderly people who built their history and their heritage. Want to destroy Banesprev, which is our pension fund complementary, consequently weaken Cabesp, which is our cash register health, extinguish the life income in moment when we need it most, which is in our old age. He changed the marking of the titles of the curve for market without legal support. eh taking our reservations to the financial market instability, generating an operational deficit of the order of 1.7 billion reais that we are paying the bill. eh made illegal changes to the Statute of Banespreve to end our governance. During the pandemic, he ran a campaign massive and lying to convince the retirees to migrate from the plan lifetime income for one of uncertainties. it was at all costs to remove the sponsorship of Banesprev, which has generated which has generated insecurity and despair, eh, because many of these beneficiaries will have to go to the Queue of the SUS because they will not be able to pay for the health plan. He has done other very serious maneuvers, deputy, such as, for example, he transferred from his balance sheet for the balance sheet of Banespreve the contingency of more than 100 labor actions that have no relation to the fund pension. All this to avoid the responsibility for payment and for drastically reduce reserves individual mathematics of their participants. For us, what Santander has done is simply an abuse of power, a human attack. Can't, can, can release for us. What is Santander doing? is what is called abuse of power, an attack on human dignity, a cruel and perverse violence against the elderly, patrimonial violence, institutional and psychological. We demand that Banco Santander fulfill your commitments, contribute the past service, respect the rights to the life income that is set out in Complementary Law 109 and in the Banespa privatization notice, we call on parliamentarians, eh, the regulatory bodies, society civil to help us. eh reporting, supervising and taking care of our elderly. Santander. Respect who built its history. Santite who built his story. Thank you, Maria Rosane. Skip to the Adelmo Mandrade with the recommendation of put the full name and also the entity that represents or does part. OK. Hi. Hi. Are you listening? Eh, first congratulations and greetings to Congresswoman Érica Cocai, whom I salute everyone here in this house today, right? And all the our COI. Organizing Committee of Santander employees. First I want to show my protest against Banco Santandé, which to the extent that is called to discuss a problem so serious that it occurs in the country, the Bank Santandé sends a letter with untruths, creating an embarrassing situation, including for the bank itself. The lack of courage, like Márcio Monzani put here, that the bank does not have any commitment to be negotiating with trade union movement to be discussing certain subjects, but he has to have social responsibility, you have to have the responsibility when he came to Brazil provide social assistance to Brazilians. That's why we say very much, Santander, respect Brazil, respect the Brazilians. It's a situation. Hey, Adelmo Andrade, I'm from the Union of the Bankers of Bahia, banker originating, including from Banco Real, right? Oh, I signed up more, congresswoman, because I wanted to talk about a part that was not spoken here, which are those who still exist within the agency, the overwhelming illness within the banking units that still remain, because Santander is in such a process so devastating to the disappearance of the banking sector that still has some left people, but these people are very sick. A large part of these employees so take a controlled medication to withstand daily pressure. The harassment moral harassment is very great to hit these targets, as they were cited there. So there are situations where the banker leaves his house, the PJ, he doesn't has a base to work with and he will to collect, God knows where. Have you ever had bank employees with guns in their faces, entering highly dangerous places, with the uniform from the bench, with a backpack from the bench, with notebook, putting your own life at risk. And the bank thinks that this is it is not to blame for anything. So, one very complicated situation. Today the banking category, we leaders unions we are going through a process bombarded with so many connections, with so many requests for help from agencies and sometimes we even feel inoperative because we can't give vent to so many problems within the Santander Bank. Today it is a bank of illness, as well as other banks also, but Santander is ahead in a very voracious way. So it was These were the considerations I wanted do not let it go unnoticed, right, the issue of employees who still remain in the agency that are suffering horrors. Thank you very much. Thank you, Adelmo. Pass it on to Vera Lucia. Yeah, okay. Hey, good afternoon everyone. Also I want to thank Congresswoman Erica very much, right, for this opportunity, eh, that, without a doubt, right, gives a visibility for what is happening with Banco Santander. It's not just the Bank Santander, but Banco Santander is the pioneer in this situation, right? Eh, It is very important that society understand that this, right, is a way, it is another form of concentration of income. right? Juvândia was very happy in presenting the data collected here by Die, right? Eh, the bank uses these tax incentives are with the outsourcing, reduces workers' rights, this increases profit, this puts more money in the hands of shareholders. Hey, this one money, right, from the shareholders in this case from Banco Santander, they don't even stay in Brazil. The majority of shareholders are Spanish, right? So in the hands of the Spanish and that will out of the country, right? And R to Rosani remembered here also that it is an attack, it is an attack on society, an attack on customers. We have been through the Santander branches and the complaint of the clientele is huge, because we we have customers who are excluded including the issue of having access to internet, having a cell phone or a computer that gives access to the question is access to the bank, right? So all this is a loss, without a doubt, for society. Closure of agencies where the Santander is the only one in the city. Us we have several cases here, right, making life difficult. And besides that attack on the workers, on the customers, right, there is the issue that Roseni also raised, which is the retired, right? We have had a systematic attack on Banco de Santander to bank retirees and also with view to get rid of, right, the bank wants to get rid of a, uh, a responsibility that he took on when he came to Brazil, then a responsibility with the Brazilian people, with retirees and with the workers, right? So it stays here is this complaint. We have to really is to make Santander and the other banks in the financial system have a social responsibility that They don't want to take responsibility, right? Even with the enormous profits they offer in the country, year after year only grows. They can't complaining that there is no profit enough to pay the whole issue fiscal and social responsibility with active workers and retired. And that. I wanted to thank participation. [Applause] Pass the word to Jeferson da Counterfeit. I only recommend Vera Lucia also your full name. If you represent yourself some entity. Sorry, it's Vera Lucia Marquioni. I represent the bank workers unions of São Paulo and the inter-union. Thanks. Perfect, Jefferson. Hey, Good afternoon everyone. Thank you once again, in front of everyone the thanks already given, the deputy Erica Cocai, for always being there for us helping there with this aid to the struggles of working class. Erica who is a our work colleague, it's not just deputy. to deputy Tade Venere also, who is a colleague of ours work, right, banking. So, we you're at home here with parliamentarians, right, colleagues of ours and are well engaged in struggle of the working class and mainly from the category banking. Eh, the Santandé case is a case absurd, right? Everyone here has already spoken and people if you do a quick search, right, even through the, if you put it there Santander, Oh, what are we going to find, people. Let's imagine here, moral harassment and discrimination. I don't know what I'm talking about, is there, imagine. compliance with collective agreements, anti-union practices, irregular outsourcing, closure of agencies and layoffs, disrespect for labor legislation, isolation of employees, right? The bank was convicted several times we isolate employees reintegrated, which is an absurd practice of moral harassment, right? disrespect to consumers, abusive charges, problems with service, problems with Pix and application, undue blocks. So like, there's a huge list of problems, right? Poor Iá. Everything that Iá is saying here is everything we've been talking about ha ha a long time ago, many years ago. There is just an echo of the fight union, right, against the group's abuses Santander. I speak, the Santander group involves the financial institution and all your cluster that disrespects equally as well as the institution financial in itself, right? We have a series of things we could talk about here all day, which I think the we need more audiences public. We would probably go search and we are already looking for the Senate also to talk about Santander, right? And Santandé, deputy Érica, I remember that there in 2019, because 2019 is a is a milestone that Santandé began to deepen this disrespect to workers and Brazilian society. Santander is a bank that was present and someone spoke very well there about that issue that was in our attacks from the previous government, right? THE bank employees' working hours. I I remember we came here to the Chamber, in the committees, they were representing the Santandés inside the offices, right, of representatives of that government wanting end our bank journey of 6 hours. So Santander has a long negative list there, right, of attacks, not only the working class, but like Brazilian society. To remember that bank is a public concession, right? Then Santander has to respect Brazil and the Brazilians. And just parodying there for not to be alone, Zé Antônio, our Comrade from Bahia, you mentioned a band from Brasilia, I'll mention ours Edson Gomes there in Bahia who in front of all these attacks from Santander, let's go friends, fight because otherwise we will end losing what we have already achieved. And that there. [Applause] Before passing, before passing to Elisa, I wanted to register the presence of Cláudio Messon Vieira, from the Federation of Workers and Financial Workers from Rio de Janeiro, Espírito Santo and the Paula Moreira Ferrari, Fetraf, Fetraf, Fetraf, Minas Gerais. And Jose Fabiane, who is also from Santa Catarina, who is from Santa Catarina. I I'll pass it on to Elise and ask if someone else wants to speak. O o o Who wants to speak? Claudio. Claudio Messon. To Jose, to Jose, to Paula, the three people here want make use of the word. One more thing, Erivaldo. And there we are closing the inscriptions. Then move on to Elisa, who is from Union of Bank Employees of Brasilia and ask to say the full name and also the entity it represents. Hey good afternoon. Thank Congresswoman Érica Cocai, who granted this space for us to bring, right, these complaints. to deputy Chico Virgenand granted the space in the Legislative Chamber. Hey, I'm Elisa Espíndola, Trade Unions Bankers from Brasilia and representative of FETEC Centro Norte, from the Central Federation North. thank you also to my President Rodrigo Brito, because he has supported us a lot in the fight, despite being the banker at Banco do Brasil, he comes giving a lot of support and encouragement, eh, showing and opening paths, in helping in this fight, right, in this day of complaints. Finally, Eduardo Araújo, president of banking unions in Brasilia. And there already, right, we spoke well and in short, eh, it is very sad what Santander is doing doing. I have been a banker for 13 years and I am very upset about all this, seeing the despair of friends at the base. Hey, those these multichannels that the bank has implementing, has been greatly harming the category. He creates to render service for himself. Currently in the last 6 years there were more than 300 CNPJ, 26 in conglomerate that act directly to he. So he creates a CNPJ and interestingly this CNPJ is not authorized to operate in the field financial. Most are call center, provision of service or assistance administrative. And with that he takes a segment. He started as a manager administrative, which was a kind of guard at an agency, protected the bank of fraudulent processes and outsourced, right, transferred to another CNPJ without employee choice. It's over position, fired, those who remained were transferred from CNPJ. Eh, last year he had the brilliant idea of removing the PJ managers of the agency. So, these colleagues currently they have become an agency street vendor, as the advertisement says. And even so I didn't say anything because I was concerned about the safety of these colleagues, but the bank is already in advertisements advertising. They walk with notebook that gives access to all data. The colleagues became a traveling agency, no security guard, no door, revolving. All responsibility for structure and maintenance, quality is of employee. Those who stayed at the agency, they were overwhelmed. At the moment we have two positions at the agency, which would be the general manager and the manager. Only that this manager who stayed at the agency Santander, he was responsible for do everything. He's the cashier, he's the treasurer, he is the former manager administrative, he is he serves people physical, it serves legal entities, so he is super overloaded, he accumulates the function and is humanly impossible a person to understand and delve into all products from all segments proposed by the bank. So, there is greatly increased the illness of our category and this has left us very worried. And also remembering that about this overload, right, of the two bankers, what also draws attention is the creation of these CNPJs that are not authorized to operate in the sector financial. So, this interferes with the collection of taxes. These colleagues They also end up not collecting in any way correct for social security. If these contracts have no links, leave the our CCT, from the construction of the agreement, right, of boss and employees, they are without health plans, overloads the SUS also. And we have noticed in the last year that Santander Brasil shares have been migrated to Santander Spain. Then This transfer is very worrying, it calls attention, draws our attention to why this the way it is the money goes all to out, people. Anyway, these are the practices of from Santander, it has been damaging to be banking in Brazil has always been a excellent opportunity to follow a career. without it was one it is a profession eh safe and with excellent achievements. So, these practices that the bank has by doing, he also comes exterminating this option for Brazil and this interferes in the economy, in collections, in taxation, and in the overloads of some organs. It is a problem that encompasses many many spheres for our country, right? Thank you very much, Erica. Thank you to all colleagues at the COI, of ours then pass it on to Cláudio Messon who is from Financial Workers Federation from Rio de Janeiro and Espírito Santo. Good afternoon to all. Eh, make one greetings to deputy Érica Cocai and already a continuous gratitude for this such an important space for denouncing what has been happening at Banco Santander. I I wanted to add some information here because I agree with everything you said preceded, but it is important to say that our category today is a category sick. The Department of Social Psychology of Federal University of Espírito Santo, where I live, carried out a survey on last year and the numbers from this survey are appalling. We bankers are far from being the largest formal category in this country. Far away. We have slowed down a lot in the last few years years, but we are by far the ones who have more time off from INSS, for psychological illness, illness mental. This is not normal. Nobody we work to die, we work to live. That's why we want work less and live more. That was the theme of the congress that took place in Congress of bank employees in the state of Espírito Santo Santo last weekend. And this illness It is caused by moral harassment within agencies, unattainable goals within the agencies and lack of employees, which is what has been happening within Santander, Itaú, Bradesco, from public banks, unfortunately, that we also want more public competition is for these public banks. So I signed up to leave a message that is very It is important that we fight this fraudulent outsourcing at Santander as quickly as possible so that it does not create a precedent for Itaú, the Bradesco and all other banks in this country do the same as Santander is doing at this moment. I would like to thank you for the space and say that we we need spaces like this, very much more spaces like these for workers. Other segments and others countertops that dominate this house. he has much more space than the workers. So, Congresswoman, thank you very much and tell us always with the struggle of the workers of CO Santander, be of all movement bank union to be together in the fight and for victory in this matter. Very thanks. Thanks, Claudio. I'll pass it on to Adriana on the left who is president of the Rio de Janeiro Federation January. And then to Paula. Thank you, congresswoman. He was. Good afternoon, Congresswoman Erica Cocai. And now I want to thank you in advance for your initiative, as well as the initiative of the banking unions in Brasilia, congratulate, because this is a debate that needs to be disseminated throughout the country. We have already held a public hearing in Rio de Janeiro. I want everyone who spoke here, no, not to be too much repetitive, I wanted to emphasize some questions that I consider super important and relevant. The anti-union practice on the part of the Santander, right? Santander has effectively persecuted leaders unions, right? We have in Rio de January stories of actions against union leaders. Santander has used it in the discussion labor capital, right? Because that's it, right? it's a capital labor discussion. Eh, um of the examples that Santander, which people can say about the atrocities that Santander has committed is the fact that he having called the police in the last salary campaign for the banking sector, where deputy Luiz Cláudio Marcolino was attacked, as were others union leaders. Eh, so this is a debate that is a important debate because it does not exist rights without unions. right? So I I think that unions in Brazil have been widely attacked, not only by Banco Santander, but also by some politicians, right, who say that the unions are useless. Good, to the workers, the workers and workers, unions is through the union that we organize and that we conquer rights. The category banking is an example of an organization with a national organization representing more than 420,000 1 workers in the country. This is not just anything. No wonder we are so attacked by so much lobbying bankers here in this house, right? Then we are also here to denounce the Santander's anti-union practice, highlight this and tell Santander that he respects Brazilian women, Brazilians, workers and the workers and our rights, because those who fight conquer and we are here for that. Thanks. Thank you, Adriana. Pass it on to Paula Moreira from Fetraf Minas Gerais and later for Jose. Good afternoon everybody. I'm Paula Moreira, representative of Fetraf Minas, bank workers' union. It becomes redundant Thank you, Erica, but hey, there's no way not to thank you for giving us this voice. AND important, right, we have someone hear, eh, this irresponsibility, this Santander's atrocity cannot stay unpunished. Someone has to listen to us. And the We have been asking for a long time help, either at the bank or in our actions, whether in hearings public. And we have two points today today crucial to this responsibility of Santander, which is outsourcing and agency closure. And when we says that in outsourcing, right, sometimes may give the impression that what the employee will, right, perform a another role, another function, but no. He will perform the same job in same chair, with the same system, using the same badge, using the same e-mail, it just stops being a bank. Many of these employees were only communications by email that on the day following they would stop being bankers. This happened with SX Tools. That irresponsibility did not give the option of employee choose or not, simply communicated. While at TripleA, which is a company of bank investments, several managers, individual, were asked to leave to be bankers with a promise of much higher earning capital, such as Eduardo Araujo spoke. So you have a fixed value, I don't know how much it is today, but a potential to earn an income much larger variable. But this income variable does not have collection of FGTS, you don't pay, right, eh others taxes are in front of that. And the closing from the agency, Erica, I wanted to bring it here eh one, I don't know what mechanism, that name for this mechanism, but the Santander, he does not close the agency together to the Central Bank. I did this exercise to enter the Central Bank to stop with to check the open agencies, right, from Banco Santander. So, I'll bring one example of Belo Horizonte, which in the only an agency address has nine codes of agency at that same address. That is, for the Bank, for the Central Bank, These agencies are open, right? But How many employees are there? They are not these employees of these nine agencies that are at the same address, right? Then, the reduction of this number is very significant. And complementing what the my colleague Adelmo said, eh, Juvântia also talked about this issue, right? tax, we can't talk, forget about the illness too, damage caused to the INSS. It is a huge loss. So, they are several spheres that we have to act. It's at the Federal Revenue Service, it's at the Bank Central and we ask for support here everyone and thank you once again for your voice. Thanks. [Applause] Before I move on to Jose, I'm going to go record the presence of Garcia, who is director of FETEC, of FETEC Centro Norte, which has a historical participation and active in the fight of the banking category here of the Federal District and also of Ronaldo, Ronaldo of the Banking Unions of Brasilia, also from Avelino who was also president from FETEC. So, a pleasure to have you here. with all the history that Garcia has construction of the struggle, of construction of fight in the Ronaldo and Avelino category also to record the presence of Humberto who is the director of the unions bankers here in Brasilia, as well as from Frazão who is here. A joy have them here. Pass the word on to Jose and finally for Erivaldo. Can I speak? Good afternoon, your excellency. Congresswoman Erica. To the rest of the table I also greet everyone here gifts. In addition to us dealing with the fraudulent hiring by Santander, we deal with category toover banking. And we know that the average of private sector worker was 6 8 years ago. So, the bank already practiced this legal uncertainty in the world of work and now hiring fraudulent. Santander went through a restructuring creating positions experts, as put by some colleagues here. Nothing more than it is for Santander is to minimize its labor liabilities. That's what the bank always seeks to minimize its liabilities labor. We know that Santander was to the larger legal part of our representation puts us that is judicial stops. In fact, these court settlements are to impact the recognition and create jurisprudence against pejotization and outsourcing. Not having subsidy in the courts so that he is convicted of his illegal practice in the country. Hey, the PJs, my colleagues put them here, are external work. The reform labor predicted this issue of external work, but the most worrying that does not go through the pilot. They will be outsourced and pejotized. The bank created legal uncertainty for these workers who don't know if tomorrow is your job or not. So the legal uncertainty in this country is very great, it's a very strong debate for people deal with labor laws of this country more seriously. The reform 2017 was a wound for the class worker and she has no cure. We have to change this with our deputies, our representations, change this legislation. Cannot support a labor reform 2017 and moving forward in our country. Us we have to reverse this, change this. Eh, fear management, management terrorist that banks do, the illness of the banking category. THE we realize that a worker in this private, he gets sick and his departure is requested resignation, take care of your health and ask resignation. The company worker public, he is reluctant to step away and take care of your health. You know what works that? Suicide. A large number of suicide in public companies, why don't people move away to take care of your health for fear of losing one bonus function. So this is not life. Eh, this management from the bank of not giving the look to the workers, NR1, I believe that it may actually subsidize a better quality in the workplace, create healthier conditions. We hope that this is what we can do participate in the creation of NR1 and that the banks have this commitment to us, because today moral harassment, harassment sexual orientation of the banking category is violent. And I can tell you that the the highest number of layoffs is in financial system. I say this, there is a phrase that I think very interesting. A pharmacy in each corner is not able to cure a sick society. So society is sick. I was talking about prevention in your category. Prevention is the medicine, it is the cure, be it in the category, whether in the personal life of people, whether mental health, physiological, we do need to have one ness process in this country to minimize the social security withdrawals, because the government also cannot bear it when the private sector does not do its part part. Thank you all. Jose, just say your full name and entity if it represents any. Jose Fabiane Melo, Petraf, Santa Catarina. So for Eriivaldo so that he can also can start with your full name and the entity that is part of. Good afternoon, Congresswoman Erica Cocai. My name isvaldo Sales, I belong to Federation of Bank Workers of Bahia and Sergipe. Among the many respected ones that already were reported here by our hairs colleagues that Banco Santander promotes here in Brazil, we cannot let to forget Eh the disrespect that the bank has towards our population, with its customers, especially the older ones. The bank has migrated people who are older people for digital platforms without worrying about what level of understanding that these people have of digital. He's not worried about whether person is familiar with, if not. AND yet these people are charged rates for these people to work to the bank and still be held responsible for possible errors that they may commit precisely because not having familiarity with digital. But the bank isn't worried about that. The bank is concerned with optimizing the your profits. The bank is concerned about grow your revenue because the operation of digital is cheaper than a operation carried out by a banker who be inside the agency. So we we have to report this too behavior of Banco Santandé, this behavior that even causes people suffer from fraud in the middle union, in the digital environment. You guys can pay attention. The as frauds committed mainly by digital bank slips are made by banks digital ones that are there and play the role to deliberately open accounts without a certain security that it should have. Therefore, Banco Santander needs to be held responsible for this type of operation. Banco Santander needs to give more security for your customers, without tell here all the sickness paper, of exploitation, of harassment that he does with its employees. Then, thank you for the opportunity and hope that we can succeed in our claims with the bank. Very thanks. We will now return to the table the word and we will return it by fulfilling the order is the same order and starting then with Márcio Monzani to stay with Dr. Priscila, as I was already having problems eh health, is no longer with us in room. Then pass it on to Márcio Monzani, who is regional secretary of Uniamericas. minutes. No, basically thank you invitation is and to rescue a little of what was discussed here. Eh, so much in Brazil like ours, in our region, we don't can allow Santander to have this view that the role of business here is of exploitation of our countries. We don't we have a problem discussing restructuring of the financial system. We don't have problem discuss the restructuring of business because it has an impact on technology, has transformations, but always when these discussions are going on be included and the representation of workers and especially when the result is positive financial result has in consideration of distribution and the reduction of inequality in our country. Thanks. Thank you, Marcio. I now give you the floor. for Vanessa Queiroz. Good afternoon. Once again, thank you very much important hearing brought on the date of Today it is especially our deputy federal Érica Cocai and the entire table, everyone the parliamentarians and we will continue here open for collective bargaining and charging Banco Santander the economic responsibility and mainly social acting here in Brazil. We are still in the process. Eh, despite our collective agreement being renewed until August 2026, we are open so we can resume negotiating tables and give everyone a voice these workers who have suffered in workplaces, in addition to negligence presented to customers, as already here was treated. Thank you again and I congratulate everyone for this important debate. The word to Neiva Ribeiro. Then I'll move on to Juvândia later when Neiva returns. Juvande. Then Neiva. Very good. I wanted to thank our Congresswoman Érica Cocai, greet here our deputy Tadeu Veneri, to the deputy Reimon, thank you also for all the support. that gives the struggles of the working class, of the banking category, say that the a no It makes sense, right? it is not not appropriate and It's absurd that companies have so much privilege in terms of exemption, eh, of regulation, it is about easing regulation, eh that we have gone through a reform labor that attacked so many rights of working class, eh, that this segment, right, a big one bank, a foreign bank, Spanish who comes to work here in Brazil, if appropriate these exemptions and make employment relationships precarious. No it is reasonable for the public budget to go for the super rich, for those who already have quite a privilege, huh, while we have to fight to expand the exemption from tax for those who earn less, for those who earn up to 5,000, to, finally, and still fight to guarantee jobs. Then I think this Congress has a role important to do social justice, eh, taxing the super rich, exempting them from tax on those who earn less, guaranteeing the jobs and preventing this pejotization, this fraudulent outsourcing, this precariousness and this privilege of tax exemption for a bank, Bank Santander, it's absurd, right? And with that he still appropriates, taking away the workers' rights, framing in another category to remove rights. And that. Eh, leave our here thanks, our protest, our request, that Congress end these tax breaks for these super rich and, in fact, do justice to the class worker. Thank you, Giovana. Move to Neiva Ribeiro. Thanks. Thank you very much, deputy. Erica. Thank you, deputy deputy Reimon, who hears us. I also want thank you very much for this audience, for all the lines. I know we are being watched by eh many banking. This hearing will have repercussions also in our newspapers, in our websites of our union entities. AND a very important moment for us reinforcing here is our fight in defense of our decent work, of the work regulated, to charge that the Bank Santander respects the rights of workers, respect the negotiation collective, eh respect Brazil Brazilians and let it be clear that we let's fight this practice, let's not allow other banks to try eh follow the same path. And it is important that not only the category, but other sectors know that it is the fight of workers who will guarantee our rights and that in this difficult time that we are living, and I want congratulate deputy Erica, deputy Enio, deputy Rimon, who are passing by also for a difficult time, which is difficult to see the manifestation that has in social networks, people are complaining about a part of Congress that is not doing its part by defending the which is fair. when it comes to discussing what has to be done that taxing the super rich, that is defends a part of the interests that are not of the workers, while charge a fiscal rigor from the government so that he doesn't make policies public. So, we stand in solidarity and We are grateful that we can having come here to present our request, make our complaint and that we can advance in this fight that is so important for workers banking, but also for the class worker, because these banks don't you can come here to explore our work, to appropriate our riches and go unpunished in these fraudulent practices. Thank you very much. We thank you Neiva. We passed then to Luís Carlos Cassemiro and in then to José Antonio. Thanks. Are you aware? You know, you know. Us 90s we were 1 million banking, in the years 2000 800,000. Today the banking category can be summarized as 430,000 428,000. But working for the system financial, this number exceeds 1.6 million. We talked a little about the issue of illness of the banking category for a oppressive system on top of goals. Today the banking category still, deputy Erica Cocai, represents 25% of the number of absences due to mental illness, social and orthopedic in social security social. This is the responsibility of the banks. We cannot accept that the banks throw this to the government an irresponsible way. The outsourcing agenda the agenda of working class Neiva. We are not against the workers. We seek an appreciation of the entire class worker with wages and benefits worthy so that they can sustain their families of all these workers. I wanted to say that we will not stop to fight as long as there is injustice. José, and this is an injustice to the workers, that the financial system it is an oppressive system, it is the system that more profitable in the job market. AND fair with what he pays and with what he pay these workers well and don't explore. Finally, I wanted to thank very much deputy Era Cocai, thanks, as was made here, eh, which welcomed this such an important topic and to say that this movement here is a movement of resistance, is one of the most organized, better organized than Brazil. Thanks. This movement has a convention work collective that closed 32 years with more than 140 clauses on top of many fights, many strikes, many companions being fired, attacked and arrested many times times. So we have to look for each increasingly implement and ensure what we have achieved so far, to do the debate, reflection with our colleagues, with the workers. This 1.6 6 million who work for the system today financial and is being exploited. Thank you very much. [Applause] Before, before passing the word to Zé Antonio, I wanted to thank you participation of Edmilson, Adson, Sandro, from Washington, who are directors of banking unions in Brasilia and who fight a daily battle with a lot of courage, with a lot of determination and with a lot, a lot of commitment to working class and in particular with bank employees. then move on to word for José Antônio dos Santos and then to Eduardo Araújo. Well, to say that for us at the Federation of Bankers of Bahia Sergipe, a great honor to be participating in this debate so important for the working class, for bank employees, especially for those Santander bank employees. and listening to each colleague speaking here about the issues that plague daily our category, like the illness, the closure of agencies, the precariousness of the workforce, the fraudulent outsourcing and conduct anti-union contrast contrast with the Bank's profitability Santander, which as of 2024 made a profit of almost R billions more to the detriment of everything that which was raised here. Therefore, eh, the watchword is to resist to ensure the dignity of workers from Santander. And here I thank, eh, Your Excellency Deputy Éca Cocai, eh, is, for this hearing on behalf of Federation of Bank Workers of Bahia, Sergipe and let's continue the fight, because only this way we will build a society more fair and fraternal. Thanks. Thank you, Jose Antonio. Then move on to Eduardo Araújo, president of the union of the bank employees here in Federal District. thank Tadeu and Reimon and Erica in this hearing support for workers are bank employees at Santander. I'll just want highlight the issue that Casemiro and that Before Neiva said that we don't have none it is a question against the workers who are precarious. On the contrary, we we want and as Neiva does there in the São Paulo union, gives full support and gives all the protection with our collective agreement and our agreement collective for these workers. So, let them not have any concern about the attitude of the bank workers' unions in the country that was is being mobilized by Contraf to that we can follow this. So, at sometimes, some are colleagues from Santander sometimes they don't understand what we are doing. So, I wanted to point out that the what we're doing is for them, right, also. And I end here, then, my he speaks. Thanks. [Applause] Well, we are coming to the end of our audience. I wanted so much thank all the people who contributed to this hearing and thank a lot of resistance struggle to a very violent process, I would say, of precariousness and pejotization and outsourcing. How is it possible that you have the institution and it is a bank who made a profit last year net profit around 14 billion. It is a bank that made a profit in the first quarter of 2025. around 3 billion. So, we we are talking about one of one of one organization, of a company that profits and profits a lot, profits a lot and what is here in his performance in Brazil his second best result is from everyone and for around 18% of its global profit. Us we are therefore talking about workers who build a profit that is a profit absolutely stupendous this institution. And I say we are developing a fight in Brazil in this moment, which is a struggle for us may we have justice, justice in Brazil and so that we may have justice tax, so that we can tax the super rich. And we need to let's make a big forum so that we let us have a dialogue with the whole society, that it is necessary to tax the super rich. And we are including and with this discussion mobilizing the whole of society, because look, eh we had the defeat of the IOF in form unconstitutional. I don't have any doubt that the prerogative to move in rates is a prerogative of the executive power itself. Executive power has the power to change the tax rates of the IOF. But the decree that was overturned, he established that whoever among other things of whoever contributes around 600,000 in 2026, 600,000 per year should pay tax. Hey, and It is also stated that the company, a million-dollar turnover company, you have to pay the same rate you pay a person, any person. And now we have the provisional measure that talks about fintecem banking function and do not pay the same tax that is already small, is that the banks pay, banks already pay little little tax point of view is from the point from a proportional point of view. We have, therefore, Fintecs have to pay the same tax that banks pay, because they perform the same function as own banks. And what are we seeing here in this hearing is that this company that makes a lot of profit, that does not pay profits and dividends in that country, profits are not charged or taxed and dividends in this country, this company, it uses an extremely cruel process of politics and fear management. The management of the fear, it is absolutely sickening. sickening, because it establishes a moral harassment, which is moral harassment innominate. It is moral harassment that independent of personal relationships, but it interferes with personal relationships and interpersonal within a unit, but he, the organizational structure of the work is a structure that accesses, is a framework that establishes, here it is a salary of R$.500 R$ 500. And you can increase this income if you comply the goals, which are often goals and which as a rule are abusive goals, you create and unattainable and you can, so you're not trapped, it's captured, captured by oneself institution. I may never forget when I went to a bank branch that people put up, made a mural saying what was your main dream, what that you most desired. Some said to marry, others said, well, eh, to win in the lottery, anyway, there were several, eh, several several wishes. And there was one of them which said: "Meet the goals of the month". That is, how did he imprison the person? The person is trapped. What She wants most to achieve her goals month, because the goals of the month mean the permanence of your employment or then the permanence of a position commissioned that when lost you lose the employment within the employment itself. So therefore there is a culture of fear and it's obvious, if you have a process of precariousness of employment relationships, there will be a lot of fear, a lot of fear. and to the at the same time an attempt to face the trade union organization, which is a crime established in the Penal Code itself. The Penal Code says that it is not possible you face the freedom or the trade union rights or freedom union. And here you are facing the organization of workers and workers. Banco Santander is doing this and defrauding the retirements. defrauding the rights of people who built this institution, via rule, which were in Banespandé. And Santandé does not fulfill its function of being a successor is one of the responsibilities what's up with the sponsor. So, therefore, a meeting with the Previc. I think we have to make this complaint about the retirements, about all this that we we are experiencing in Santandé, the lack of responsibility, contempt for company, the illegality of the company itself company, eh, in compliance with its obligations with respect to rights of persons who contributed to whole life to have theirs complementation is of the own retirement or have security in moment in which they are and that they are with older age. So, therefore, let's schedule a meeting with Previc to have this discussion, to take this complaint about the lack of respect and illegality of Santandé in the fulfillment of their duties in what concerns respect for one's own retirement eh complementary. But beyond that, there is a disrespect for the consumer. To the consumer. How is it possible that you have a banker who leaves with a notebook and that comes out carrying it, right, every the customer portfolio or all data of the institution itself and is exposed to a complete insecurity, because inside from an agency you have the mandatory to have the mechanisms established by the Federal Police to that we have preserved the physical integrity and people's lives. So, therefore, a bank, an agency cannot open without having a security guard, a There are safety standards that need to be followed be respected. So you have a male and female worker for being on the street subject to all sorts of attacks against his own life and your own physical integrity, carrying the story, carrying the customer portfolio, carrying what should be protected in a very intense by its own secrecy. And when you have this level of outsourcing, you also have a level of fragility, because you have a management fragmentation. An institution cannot create another institution to be able to reduce your costs, face the union organization and not pay the category's rights. Why this category, and I have a joy in my history of having signed the first national convention of the category banking, which was an achievement of banking category. And this convention, it needs to be in every corner and serving all people who exercise the banking service. Because if you have the same conditions and the convention reaching and housing all workers workers, the logic of taking and giving build profit from suffering, exploitation, precariousness, it becomes unsustainable. If you extend the National Convention of Category for all people who work with banking services, which do banking services. So I think that we have an attack on the law there of the consumer. Therefore, I suggest that we we can have an audience with the national secretary of defense of Consumer Rights of the Ministry of Justice, so that we may take this complaint. There is an institution that put at risk the rights of consumers and consumers, that is, the right that is provided for in legislation that also ensures that the consumer is a citizen, is a citizen and that cannot have weakened your your your your accounts, your registration, that is, your own their own conditions, the conditions necessary to secure their rights. So, I suggest we do the meeting with Previc, which we do the meeting with the National Secretariat of Defense of Consumer Rights and that this committee approves a meeting. And then I say, we are not us, it's not me or Tadeu or Rimon, but that we present the application for this working committee so that here a formal visit is approved commission on behalf of the commission for the Santander representative in Brazil to say that he respects the people Brazilian and respect the workers and the workers. So, I suggest we introduce ourselves, the three parliamentarians, this request so that we can formally, in name of the committee, we will schedule a meeting with those who represent Santandera here at country so that we can take these claims and say that this parliament will monitor the unfolding of all these this this unfolding of all the issues that here were presented. And finally, I think you guys They talked a lot about it, that we we should also approve, deputy Tadeu and deputy Reimon, who are eh with us in this hearing, we approve the realization of public hearings in various locations Brazil, I know it's already been done in Rio de January by this commission, that this commission can go to Minas Gerais, which this commission can go to São Paulo, that this commission can go to Paraná, that this commission can go to Rio Grande do Sul, in Bahia, in several locations and if it is necessary for us we can finally make partnerships and work together with the com parliamentarians in their respective legislative assemblies, but that we we can move to these to various corners of Brazil so that we we can have this discussion, take this discussion, publicize Because the All of Brazil has to know that this institution disrespects these rights. They are rights basic, including illness, because first you have the management of the fear. In the process of so much precariousness, you have a lot of insecurity. Nobody here can you tell me what will happen to me tomorrow, what will happen to me from here a year ago, what will happen to any banker who is at Santander and with any worker, workers who are bank employees or who perform banking functions, but do not has his status as a banker being respected. Just to remind you that recently the president Luis Inácio Lula da Silva signed a decree for outsourced people of administration of the federal administration with a view to securing a ticket food, to ensure and finally eh minimum wage, that is, conditions of category of the category and a job against moral harassment. We are talking here about those who provide services to public institutions, for the federal administration, but it was very important that we could here also make a big act against it what is happening at Santander in next next semester when we return we return from recess, to that we can finally mobilize the set of parliamentarians here and let's make a big act against rape of labor and human rights, because violation of labor rights is a violation of human rights. But we we are talking here about the realization that we have a level of illness, which we have a level of anguish, that we have workers, workers who are, finally, finding at the workplace, not the space where we carry out the our own humanity, but where the people suffer. So we don't have the location work has to be a place where people confirm our humanity, because work is a human thing, that leaves its mark on all relationships that are subject to human marks. THE work cannot be at the place of Suffering. It cannot. It can't be in a place where we lose our dreams, where we get lost, where we lose the our health, loses our tendons, where we lose our serenity, where we lose our humanity. That is why it is absolutely essential that we can arrange for the second semester, at the moment we find which is better suited for us to do a great act, an act here in the Chamber in defense of workers workers, bank employees Santandé, against the violation of rights that happens at Santander, that may be an act of very full disclosure as well of those who suffered atrocities and cruelties this bank is filing a lawsuit against the people who build their profit. And me I will repeat the profit. only in the month of 2024, net profit of around 14 billion or almost 14 billion and in the first quarter of 2025 around 3 billion. That's why we want and we are in a very intense campaign to that the BBBs, that is, the bets, the banks and the billionaires in this country, if take responsibility for the well-being and good to live. of the whole nation. That's why I I wanted to thank you very, very, very much each and every one of you with these referrals, if all people are in agreement, from the meeting with the PrevIC, from the meeting with the Secretariat National Defense of Rights Consumer, to mark is to present a request for this commission get in touch or be received by management of Banco Santander here in Brazil so that we can take it take these claims to construction ution of public hearings in all several places in Brazil and at the same time the performance of a great act in the second semester after recess in protest against the precariousness of relationships, acts that we can that can be preceded by a manifestation of largest possible number of parliamentarians for the defense of rights of the workers of the Santa Neve Bank. I pass the word on to Deputy Thaddeus. Deputy Erica, it's just a suggestion, if it hasn't already been done. Us we had a very similar situation in Paraná in another in another segment and we also sought the Public Prosecutor's Office Work, Federal Public Ministry of Work. I think it's important that people can visit the Ministry Public Work, because there is also a summary on interposition fraudulent labor, which is It's very similar to what's happening. if you make a mask a situation for make a profit and not have, as Luiz already did placed, the direct contractors that function that is yours, which is to be a banker. So, here's just a suggestion that we can search here in Brasilia, obviously in the States, Ministry Federal Public Labor. You know what? we could do it? eh too submit an application for this commission, this commission, because then you will go name of the commission, then you will not go in name of parliamentarians and some parliamentarians. Eh, but if this commission go on behalf of the commission and do a meeting with the attorney of Public Ministry of Labor, federal prosecutor about the situation of Santane. So I I then let's go eh add deputy Tadeu's suggestion so that we can this commission we make requests for this committee seek a meeting with the representation of Banco Santandé here in Brazil, which seeks a meeting with the Public Ministry of Labor for take the situation of Santandé, is that were quite exposed here, that we we can schedule a meeting with Previc, can we schedule a meeting with the National Secretariat of Defense Consumer and we can also make a another request approving the holding of several public hearings Brazil from the perspective of discuss the situation in Santander. AND a request for the commission can approve going to a meeting with the president is with the representative Santander here in Brazil and also with Public Ministry of Labor. Point. another one is another requirement for that we can hold hearings public in several locations in Brazil and to schedule a meeting with the secretary National Consumer Protection and also with Previc so that we we can have discussions about the funds, participating beneficiaries of the pension fund, but also that we can take the interests of the consumers, consumers. It is obvious that we will build this collectively and building these complaints to be forwarded or we go on behalf of commission and from there you forward formally all these complaints to the organs that we are going to look for this meeting. We have a difficulty, we we have two more weeks of operation here in the Chamber, so it is possible that the we can't do this in this semester and but we will try to do the most, mark as quickly possible. Obviously it doesn't just depend on us. We will try to present to the next meeting of this committee these applications to try to approve them in the next committee meeting and therefore Once the requests are approved, we will go, the commission organizes these actions based on of the approval of the requests and already we will request a meeting with PrevIC, meeting is also with the Secretariat National Defense of the Rights of Consumers, the meeting with the Minister Public Prosecutor's Office and the meeting with the Santandé representation, we will submit a request for it be done by the commission, in such a way formal, by the commission and by this labor commission and also the request that has to be made also the application for the realization of the various public hearings. If all people are in agreement, thanking once again the presence of all people, our guests and invited too, deputy deputy Tadeu, deputy Reimon, who were with us in this hearing and of all the people who accompanied us in person or virtually. Thank you very much, we will close this present meeting, but before we let's call a deliberative meeting ordinary for Wednesday. And we we want that in this meeting of Wednesday we already have appreciation of these two requests, one with the meeting for the Public Ministry and with the meeting with the Santandé representation, who said in the letter that he would be eh absolutely at your disposal for talk to this committee at the moment opportune, without understanding that the moment opportune is exactly that. But there are two requirements, one to perform several public hearings in various locations Brazil and the second so that we can discuss with Previc and with the Public Ministry and also for what with Santander representation here in Brasilia. we can call them here, right, for them to come here to a meeting, no necessarily in a public hearing, but in a meeting of this committee with this representation. I think we can do it these two requirements for the next meeting and we will try to schedule these two meetings with PrevIC and with National Secretariat of Defense Consumer. So, therefore, there being nothing else to discuss, I will go close this meeting by calling, as I said, deliberative meeting ordinary for Wednesday, July 10th, at 10 am, in this plenary 12 of the annex 2 of the Federal Chamber, to debate the agenda items and we want to discuss the requests that we will present. Therefore, I declare this present case closed. public hearing meeting. [Applause]