GrabPay Wallet | Grab SG Lecture Notes

Introduction

• Topic: GrabPay Wallet
• Platform: Grab SG
• Purpose: Enable cashless transactions and earn rewards.

Overview

• A safe and rewarding method to pay for various services including bills, rides, and online shopping.
• Emphasizes a transition to a cashless society via GrabPay Wallet.

Key Features of GrabPay Wallet

1. Rewarding

• Earn up to 0.5% back in GrabRewards points for every dollar spent.
• Use GrabRewards for free rides, food, or to offset payments at GrabPay merchants.

2. Convenient

• Seamless payment experience for all Grab services including rides, dining, and shopping.

3. Flexible Payment Options

• In-store payment via QR code.
• Online shopping payments using GrabPay Online with mobile number.

Functionality

Seamless Transfers

• Bill splitting made easy with instant transfers without fees.

Transaction Control

• Instant payment notifications and access to detailed transaction history via the app.

Commitment to Safety

Privacy Safeguarding

• Identity verification for security.
• PCI DSS level 1 compliant.
• Maximum data privacy.

Fraud Detection

• 24/7 fraud detection engine.
• Monitoring for unauthorized transactions.
• Immediate transaction decline upon suspicion.

Secure Account Access

• Secured with Grab PIN.
• Biometric safety features for Android (fingerprint) and iOS (Face ID).

FAQs

Why Use GrabPay?

• Faster, easier payment method.
• Earn GrabRewards points which can be redeemed for discounts and partner rewards.

Difference Between GrabPay and GrabPay Wallet

• GrabPay: Umbrella term for all payment services.
• GrabPay Wallet: Licensed e-money wallet for transactions and rewards.

Credit/Debit Card Requirement

• Not necessary to have a credit/debit card; can top up using PayNow.

Payment Options

PayLater

• Buy now, pay later with no interest or hidden fees.

Case Study: Komsan Chiyadis

• Former assistant chef turned GrabFood delivery-partner.
• Used Grab services to recover income post COVID-19 impact on tourism.
• Found new opportunities with GrabExpress alongside GrabFood deliveries.