deep work rules for focused success in a distracted World written
by Cal Newport introduction in the Swiss Canton of Saint Gallen near the
northern Banks of Lake Zurich is a village named bollingan in 1922 the psychiatrist Carl
Jung chose this spot to begin building a retreat he began with a basic two-story Stone House he
called the tower after returning from a trip to India where he observed the practice of adding
meditation rooms to homes he expanded the complex to include a private office in my retiring
room I am by myself Jung said of the space I keep the key with me all the time no one else
is allowed in there except with my permission in his book daily rituals journalist Mason
Curry sorted through various sources on Jung to recreate the psychiatrist's work habits at
the tower you would rise at 7am Curry reports and after a big breakfast he would spend two hours
of undistracted riding time in his private office his afternoons would often consist of meditation
or long walks in the surrounding Countryside there was no electricity at the tower so as
day gave way to night light came from oil lamps and heat from the fireplace
Jung would retire to bed by 10 pm the feeling of repose and renewal that I had in
this Tower was intense from the start he said though it's tempting to think of bollingan tower
as a vacation home if we put it into the context of Jung's career at this point it's clear that
the Lakeside retreat was not built as an escape from work in 1922 when Jung bought the property he
could not afford to take a vacation only one year earlier in 1921 he had published psychological
types a seminal book that solidified many differences that had been long developing between
Jung's thinking and the ideas of his one-time friend and Mentor Sigmund Freud to disagree with
Freud in the 1920s was a bold move to back up his book Yoon needed to stay sharp and produce
a stream of smart articles and books further supporting and establishing analytical psychology
the eventual name for his new school of thought Jung's lectures and Counseling Practice kept
him busy in Zurich this is clear but he wasn't satisfied with busyness alone he wanted to change
the way we understood the unconscious and this goal required deeper more careful thought than
he could manage amid his hectic City lifestyle Jung retreated to bollingan not to escape his
professional life but instead to advance it Carl Jung went on to become one of the most
influential thinkers of the 20th century there are of course many reasons for his eventual
success in this book however I'm interested in his commitment to the following skill which almost
certainly played a key role in his accomplishments deep work professional activities performed in a
state of distraction-free concentration that push your cognitive capabilities to their limit these
efforts create new value improve your skill and are hard to replicate deep work is necessary to
ring every last drop of value out of your current intellectual capacity we now know from Decades of
research in both Psychology and Neuroscience that the state of mental strain that accompanies deep
work is also necessary to improve your abilities deep work in other words was exactly the
type of effort needed to stand out in a cognitively demanding field like academic
psychiatry in the early 20th century the term deep work is my own and is not
something Carl Jung would have used but his actions during this period were those of
someone who understood the underlying concept Jung built a tower out of stone in the woods to
promote deep work in his professional life a task that required time energy and money it also took
him away from more immediate Pursuits as Mason Curry writes Jung's regular Journeys to balinggan
reduced the time he spent on his clinical work noting although he had many patients who relied
on him Jung was not shy about taking time off deep work though a burden to prioritize was
crucial for his goal of changing the world indeed if you study the lives of other influential
figures from both distant and recent history you'll find that a commitment to deep work is a
common theme the 16th century essayist Michelle de montane for example pre-figured Jung by working in
a private Library he built in the southern Tower guarding the stone walls of his French Chateau
while Mark Twain wrote much of The Adventures of Tom Sawyer in a shed on the property of the Quarry
Farm in New York where he was spending the summer Twain's study was so isolated from the main house
that his family took to blowing a horn to attract his attention for meals moving forward in history
consider the screenwriter and director Woody Allen in the 44-year period between 1969 and 2013.
Woody Allen wrote and directed 44 films that received 23 Academy Award nominations
an absurd rate of artistic productivity throughout this period Allen never owned a
computer instead completing all his writing free from electronic distraction on a
German Olympia sm-3 manual typewriter Allen is joined in his rejection of computers by
Peter Higgs a theoretical physicist who performs his work in such disconnected isolation
that journalists couldn't find him after it was announced he had won the Nobel Prize JK
Rowling on the other hand does use a computer but was famously absent from social media during
the writing of her Harry Potter novels even though this period coincided with the rise of the
technology and its popularity among media figures rolling staff finally started a Twitter account in
her name in the fall of 2009 as she was working on the Casual Vacancy and for the first year and a
half her only tweet read this is the real me but you won't be hearing from me often I'm afraid
as pen and paper is my priority at the moment deep work of course is not limited to the
historical or technophobic Microsoft CEO Bill Gates famously conducted think weeks twice a year
during which he would isolate himself often in a Lakeside Cottage to do nothing but read and think
big thoughts it was during a 1995 think week that Gates wrote his famous internet tidal wave memo
that turned Microsoft's attention to an upstart company called Netscape Communications and in
an ironic twist Neil Stevenson the acclaimed cyberpunk author who helped form our popular
conception of the internet age is near impossible to reach electronically his website offers no
email address and features an essay about why he is purposefully bad at using social media here's
how he once explained the Omission if I organize my life in such a way that I get lots of long
consecutive uninterrupted time chunks I can write novels if I instead get interrupted a lot what
replaces it instead of a novel that will be around for a long time there is a bunch of email messages
that I have sent out to individual persons the ubiquity of deep work among influential
individuals is important to emphasize because it stands in sharp contrast to the behavior
of most modern knowledge workers a group that's rapidly forgetting the value of going
deep the reason knowledge workers are losing their familiarity with deep work is well
established Network Tools this is a broad category that captures communication services
like email and SMS social media networks like Twitter and Facebook and the shiny tangle of
infotainment sites like BuzzFeed and Reddit in aggregate the rise of these tools combined
with ubiquitous access to them through smartphones and networked office computers has fragmented
most knowledge workers attention into slivers a 2012 McKinsey study found that the
average knowledge worker now spends more than 60 percent of the work week engaged in
electronic communication and internet searching with close to 30 percent of a worker's time
dedicated to reading and answering email alone this state of fragmented attention cannot
accommodate deep work which requires long periods of uninterrupted thinking at the same
time however modern knowledge workers are not loafing in fact they report that they are as busy
as ever what explains the discrepancy a lot can be explained by another type of effort which
provides a counterpart to the idea of deep work shallow work non-cognitively demanding logistical
style tasks often performed while distracted these efforts tend to not create much new
value in the world and are easy to replicate in an age of Network Tools in other words
knowledge workers increasingly replace deep work with the shallow alternative constantly
sending and receiving email messages like human Network routers with frequent
breaks for quick hits of distraction larger efforts that would be well served by deep
thinking such as forming a new business strategy or writing an important Grant application get
fragmented into distracted dashes that produce muted quality to make matters worse for depth
there's increasing evidence that this shift toward the shallow is not a choice that can be
easily reversed spend enough time in a state of frenetic shallowness and you permanently reduce
Your Capacity to perform deep work what the net seems to be doing is chipping away my capacity
for concentration and contemplation admitted journalist Nicholas Carr in an oft-cited 2008
Atlantic article and I'm not the only one Carr expanded this argument into a book the shallows
which became a finalist for the Pulitzer Prize to write the shallows appropriately enough Carr
had to move to a cabin and forcibly disconnect the idea that Network Tools are pushing our
work from the deep toward the shallow is not new the shallows was just the first in a series of
recent books to examine the internet's effect on our brains and work habits these subsequent
titles include William Powers Hamlet's Blackberry John Freeman's the tyranny of email and Alex
sujang kin pang's the distraction addiction all of which agree more or less that Network
Tools are distracting us from work that requires unbroken concentration while simultaneously
degrading our capacity to remain focused given this existing body of evidence I will
not spend more time in this book trying to establish this point we can I hope stipulate
that Network Tools negatively impact deep work I'll also sidestep any Grand arguments about
the long-term societal consequence of this shift as such arguments tend to open in
passable Rifts on one side of the debate are techno Skeptics like Geron Lanier and John
Freeman who suspect that many of these tools at least in their current state damage Society
while on the other side techno-optimists like Clive Thompson argue that their changing Society
for sure but in ways that'll make us better off Google for example might reduce our memory but we
no longer need good memories as in the moment we can now search for anything we need to know I have
no stance on this philosophical debate my interest in this matter instead veers toward a thesis of
much more pragmatic and individualized interest our work culture shift toward the shallow
whether you think it's philosophically good or bad is exposing a massive economic
and personal opportunity for the few who recognize the potential of resisting this
trend and prioritizing depth an opportunity that not too long ago was leveraged by a board
young consultant from Virginia named Jason Ben there are many ways to discover that you're not
valuable in our economy for Jason Ben the lesson was made clear when he realized not long after
taking a job as a Financial Consultant that the vast majority of his work responsibilities could
be automated by a clutch together Excel script The Firm that hired Ben produced reports
for banks involved in complex deals it was about as interesting as it sounds Ben
joked in one of our interviews the report creation process required hours of manual manipulation
of data in a series of Excel spreadsheets when he first arrived it took Ben up to six hours
per report to finish this stage the most efficient veterans at the firm could complete this task in
around half the time this didn't sit well with Ben the way it was taught to me the process seemed
clunky and manually intensive Ben recalls he knew that Excel has a feature called macros that
allows users to automate common tasks Ben read articles on the topic and soon put together a new
worksheet wired up with a series of these macros that could take the six hour process of manual
data manipulation and replace it essentially with a button click a report writing process that
originally took him a full work day could now be reduced to less than an hour Ben is a smart guy he
graduated from an elite College the University of Virginia with a degree in economics and like many
in his situation he had Ambitions for his career it didn't take him long to realize that these
Ambitions would be thwarted so long as his main professional skills could be captured in an Excel
macro he decided therefore he needed to increase his value to the world after a period of research
Ben reached a conclusion he would he declared to his family quit his job as a human spreadsheet
and become a computer programmer as is often the case with such Grand plans however there was a
hitch Jason Ben had no idea how to write code as a computer scientist I can confirm an obvious
point programming computers is hard most new developers dedicate a four-year college education
to learning the ropes before their first job and even then competition for the best spots is
fierce Jason Ben didn't have this time after his Excel Epiphany he quit his job at the financial
firm and moved home to prepare for his next step his parents were happy he had a plan but
they weren't happy about the idea that this return home might be long term Ben needed
to learn a hard skill and needed to do so fast it's here that Ben ran into the same problem that
holds back many knowledge workers from navigating into more explosive career trajectories learning
something complex like computer programming requires intense uninterrupted concentration
on cognitively demanding Concepts the type of concentration that drove Carl Jung to the
woods surrounding Lake Zurich this task in other words is an act of deep work most knowledge
workers however as I argued earlier in this introduction have lost their ability to perform
deep work Ben was no exception to this trend I was always getting on the Internet and
checking my email I couldn't stop myself it was a compulsion Ben said describing himself during the
period leading up to his quitting his Finance job to emphasize his difficulty with depth Ben
told me about a project that a supervisor at the finance firm once brought to him they
wanted me to write a business plan he explained Ben didn't know how to write a business
plan so he decided he would find and read five different existing plans comparing and
contrasting them to understand what was needed this was a good idea but Ben had a problem I
couldn't stay focused there were days during this period he now admits when he spent almost
every minute 98 of my time surfing the web the business plan project a chance to distinguish
himself early in his career fell to the Wayside by the time he quit Ben was well aware of his
difficulties with deep work so when he dedicated himself to learning how to code he knew he had
to simultaneously teach his mind how to go deep his method was drastic but effective I locked
myself in a room with no computer just textbooks note cards and a highlighter he would highlight
the computer programming textbooks transfer the ideas to note cards and then practice them
out loud these periods free from electronic distraction were hard at first but Ben gave
himself no other option he had to learn this material and he made sure there was nothing in
that room to distract him Over time however he got better at concentrating eventually getting
to a point where he was regularly clocking five or more disconnected hours per day in the room
focused without distraction on learning this hard new skill I probably read something like 18 books
on the topic by the time I was done he recalls after two months locked away studying Ben attended
the notoriously difficult Dev boot camp a hundred hour a week crash course in web application
programming while researching the program Ben found a student with a PhD from Princeton who had
described Dev as the hardest thing I've ever done in my life given both his preparation and his
newly honed ability for deep work Ben excelled some people show up not prepared he said
they can't focus they can't learn quickly only half the students who started the
program with Ben ended up graduating on time Ben not only graduated but was
also the top student in his class the Deep work paid off Ben quickly landed a job
as a developer at a San Francisco Tech startup with 25 million dollars in Venture funding
and its pick of employees when Ben quit his job as a Financial Consultant only half a year
earlier he was making forty thousand dollars a year his new job as a computer developer paid
a hundred thousand dollars an amount that can continue to grow essentially without limit in the
Silicon Valley Market along with his skill level when I last spoke with Ben he was thriving in
his new position a newfound devotee of deep work he rented an apartment across the street
from his office allowing him to show up early in the morning before anyone else arrived
and work without distraction on good days I can get in four hours of focus before the first
meeting he told me then maybe another three to four hours in the afternoon and I do mean Focus
no email no Hacker News a website popular among Tech types just programming for someone who
admitted to sometimes spending up to 98 of his day in his old job surfing the web Jason Ben's
transformation is nothing short of astonishing Jason Ben's story highlights a crucial lesson
deep work is not some nostalgic affectation of writers in early 20th century philosophers
it's instead a skill that has great value today there are two reasons for this value the first
has to do with learning we have an information economy that's dependent on complex systems that
change rapidly some of the computer languages Ben learned for example didn't exist 10 years ago
and will likely be outdated 10 years from now similarly someone coming up in the field of
marketing in the 1990s probably had no idea that today they'd need to master digital Analytics
to remain valuable in our economy therefore you must Master the art of quickly learning
complicated things this task requires deep work if you don't cultivate this ability you're
likely to fall behind this technology advances the second reason that deep work is valuable
is because the impacts of the digital Network Revolution cut both ways if you can create
something useful its reachable audience EG employers or customers is essentially
Limitless which greatly magnifies your reward on the other hand if what you're producing is
mediocre then you're in trouble as it's too easy for your audience to find a better alternative
online whether you're a computer programmer writer marketer consultant or entrepreneur
your situation has become similar to Jung trying to outwit Freud or Jason Ben trying to
hold his own in a hot startup to succeed you have to produce the absolute best stuff you're
capable of producing a task that requires depth the growing necessity of deep work is new
in an industrial economy there was a small skilled labor and professional class for which
deep work was crucial but most workers could do just fine without ever cultivating an ability to
concentrate without distraction they were paid to crank widgets and not much about their
job would change in the decades they kept it but as we shift to an information economy
more and more of our population are knowledge workers and deep work is becoming a key currency
even if most haven't yet recognized this reality deep work is not in other words an old-fashioned
skill falling into irrelevance it's instead a crucial ability for anyone looking to move
ahead in a globally competitive information economy that tends to chew up and spit out those
who aren't earning their keep the real rewards are reserved not for those who are comfortable
using Facebook a shallow task easily replicated but instead for those who are comfortable
building the Innovative distributed systems that run the service a decidedly deep task hard to
replicate deep work is so important that we might consider it to use the phrasing of business writer
Eric Barker the superpower of the 21st Century we have now seen two strands of thought one
about the increasing scarcity of deep work and the other about its increasing
value which we can combine into the idea that provides the foundation for
everything that follows in this book the Deep work hypothesis the ability to perform
deep work is becoming increasingly rare at exactly the same time it is becoming increasingly
valuable in our economy as a consequence the few who cultivate this skill and then make
it the core of their working life will thrive this book has two goals pursued in two parts
the first tackled in part one is to convince you that the Deep work hypothesis is true
the second tackled in part two is to teach you how to take advantage of this Reality by
training your brain and transforming your work habits to place deep work at the core of
your professional life before diving into these details however I'll take a moment to
explain how I became such a devotee of depth I've spent the past decade cultivating my
own ability to concentrate on hard things to understand the origins of this interest it
helps to know that I'm a theoretical computer scientist who performed my doctoral training
in mit's famed theory of computation group a professional setting where the ability to focus
is considered a crucial occupational skill during these years I shared a graduate student
office down the hall from a MacArthur genius grant winner a professor who was hired at MIT before
he was old enough to legally drink it wasn't uncommon to find this theoretician sitting in the
common space staring at markings on a whiteboard with a group of visiting Scholars arrayed around
him also sitting quietly and staring this could go on for hours I'd go to lunch I'd come back
still staring this particular Professor is hard to reach he's not on Twitter and if he doesn't
know you he's unlikely to respond to your email last year he published 16 papers this type of
fierce concentration permeated the atmosphere during my student years not surprisingly I
soon developed a similar commitment to death to the Chagrin of both my friends and the various
publicists I've worked with on my books I've never had a Facebook or Twitter account or any
other social media presence outside of a Blog I don't web Surf and get most of my news from
my home delivered Washington Post and NPR I'm also generally hard to reach
my author website doesn't provide a personal email address and I didn't own my
first smartphone until 2012 when my pregnant wife gave me an ultimatum you have to have
a phone that works before our son is born on the other hand my commitment to depth has
rewarded me in the 10-year period following my college graduation I published four
books earned a PhD wrote peer-reviewed academic papers at a high rate and was hired as
a tenure track professor at Georgetown University I maintain this voluminous production while
rarely working past 5 or 6 PM during the work week this compressed schedule is possible because
I've invested significant effort to minimize the shallow in my life while making sure I
get the most out of the time this frees up I build my days around a core of carefully chosen
deep work with the shallow activities I absolutely cannot avoid batched into smaller bursts at
the peripheries of my schedule three to four hours a day five days a week of uninterrupted and
carefully directed concentration it turns out can produce a lot of valuable output my commitment to
depth has also returned non-professional benefits for the most part I don't touch a computer
between the time when I get home from work and the next morning when the new work day begins
the main exception being blog posts which I like to write after my kids go to bed this ability to
fully disconnect as opposed to the more standard practice of sneaking in a few quick work email
checks or giving into frequent surveys of social media sites allows me to be present with my
wife and two sons in the evenings and read a surprising number of books for a busy father of
two more generally the lack of distraction in my life tones down that background hum of nervous
mental energy that seems to increasingly pervade people's daily lives I'm comfortable being bored
and this can be a surprisingly rewarding skill especially on a lazy DC summer night listening
to a Nationals game slowly unfold on the radio this book is best described as an attempt to
formalize and explain my attraction to depth over shallowness and to detail the types of strategies
that have helped me act on this attraction I've committed this thinking to words in part to
help you follow my lead in rebuilding your life around deep work but this isn't the whole story my
other interest in distilling and clarifying these thoughts is to further develop my own practice
my recognition of the deep work hypothesis has helped me Thrive but I'm convinced that I haven't
yet reached my full value producing potential as you struggle and ultimately Triumph with
the ideas and rules and the chapters ahead you can be assured that I'm following suit ruthlessly
calling the shallow and painstakingly cultivating the intensity of my depth you'll learn how I fare
in this book's conclusion when Carl Jung wanted to revolutionize the field of Psychiatry he built a
retreat in the woods Jung's bollingan Tower became a place where he could maintain his ability
to think deeply and then apply the skill to produce work of such stunning originality that it
changed the world in the chapters ahead I'll try to convince you to join me in the effort to build
our own personal balingan Towers to cultivate an ability to produce real value in an increasingly
distracted world and to recognize a truth embraced by the most productive and important personalities
of generations past a deep life is a good life part one the idea chapter one deep work is valuable as election
day loomed in 2012 traffic at the New York Times website spiked as is normal during moments of
national importance but this time something was different a wildly disproportionate fraction
of this traffic more than 70 percent by some reports was visiting a single location in the
sprawling domain it wasn't a front page breaking news story and it wasn't commentary from one of
the paper's Pulitzer prize-winning columnists it was instead a Blog run by a baseball stats geek
turned election forecaster named Nate silver less than a year later ESPN and ABC News lured
silver away from the times which tried to retain him by promising a staff of up to a dozen riders
in a major deal that would give Silver's operation a role in everything from Sports to weather to
network news segments to improbably enough Academy Awards telecasts though there is debate about
the methodological rigor of Silver's hand-tuned models there are few who deny that in 2012 this
35 year old data whiz was a winner in our economy another winner is David heinermeier Hansen a
computer programming star who created the Ruby on Rails website development framework
which currently provides the foundation for some of the web's most popular
destinations including Twitter and Hulu Hanson is a partner in the influential development
firm base camp called 37 signals until 2014. Hanson doesn't talk publicly about the magnitude
of his profit share from base camp or his other Revenue sources but we can assume they're
lucrative given that Hanson splits his time between Chicago Malibu and Marbella Spain where
he dabbles in high performance race car driving our third and final example of a clear winner
in our economy is John door a general partner in the famed Silicon Valley venture capital
fund Kleiner Perkins Caufield and buyers door helped fund many of the key companies
fueling the current technological Revolution including Twitter Google Amazon Netscape and Sun
Microsystems the return on these Investments has been astronomical doors net worth as of this
writing is more than three billion dollars why have silver Hanson endure done so well
there are two types of answers to this question the first are micro in scope and focus on
the personality traits and tactics that help drive this Trio's rise the second
type of answers are more macro in that they focus Less on the individuals and
more on the type of work they represent though both approaches to this core question
are important the macro answers will prove most relevant to our discussion as they better
illuminate what our current economy Rewards to explore this macro perspective we turn to
a pair of MIT economists Eric benjolsson and Andrew McAfee who in their influential 2011 book
Race Against the Machine provide a compelling case that among various forces at Play It's the
rise of digital technology in particular that's Transforming Our labor markets in unexpected
ways we are in the early throes of a great restructuring Bryn yolfson and McAfee explain
early in their book our Technologies are racing ahead but many of our skills and organizations are
lagging behind for many workers this lag predicts bad news as intelligent machines improve and the
gap between machine and human abilities shrinks employers are becoming increasingly likely
to hire new machines instead of new people and when only a human will do improvements in
Communications and collaboration technology are making remote work easier than ever before
motivating companies to Outsource key roles to Stars leaving the local talent pool underemployed
this reality is not however universally grim as brinjalsen and McAfee emphasize this great
restructuring is not driving down all jobs but is instead dividing them though an increasing number
of people will lose in this new economy as their skills become automatable or easily outsourced
there are others who will not only survive but Thrive becoming more valued and therefore more
rewarded than before brinjal Center McAfee aren't alone in proposing this bimodal trajectory for
the economy in 2013 for example the George Mason Economist Tyler Cowan published average is over a
book that Echoes this thesis of a digital division but what makes brinjalsson and McAfee's
analysis particularly useful is that they proceed to identify three specific groups
that will fall on the lucrative side of this divide and reap a disproportionate amount
of the benefits of the intelligent Machine age not surprisingly it's to these three groups
that silver Hansen and door happen to belong let's touch on each of these groups in turn to
better understand why they're suddenly so valuable the high-skilled workers renovsen and McAfee
call the group personified by Nate silver the high skilled workers advances such as Robotics and
voice recognition are automating many low-skilled positions but as these economists emphasize other
Technologies like data visualization analytics high-speed Communications and rapid prototyping
have augmented the contributions of more abstract and data-driven reasoning increasing the values of
these jobs in other words those with the oracular ability to work with and tease valuable results
out of increasingly complex machines will thrive Tyler Cowan summarizes this reality more bluntly the key question will be are you good at
working with intelligent machines or not Nate silver of course with his comfort in feeding
data into large databases then siphoning it out into his mysterious Monte Carlo simulations is
the epitome of the high-skilled worker intelligent machines are not an obstacle to Silver's
success but instead provide its precondition the superstars the ace programmer David
heinermeier Hansen provides an example of the second group that brinjin and McAfee
predict will thrive in our new economy Superstars high-speed data networks and collaboration tools
like email and virtual meeting software have destroyed regionalism in many sectors of knowledge
work it no longer makes sense for example to hire a full-time programmer put aside office space
and pay benefits when you can instead pay one of the world's best programmers like Hanson for
just enough time to complete the project at hand in this scenario you'll probably get a
better result for less money while Hanson can service many more clients per year
and will therefore also end up better off the fact that Hanson might be working
remotely from Marbella Spain while your office is in Des Moines Iowa doesn't matter
to your company as advances in communication and collaboration technology make the process
near seamless this reality does matter however to the less skilled local programmers living
in Des Moines and in need of a steady paycheck this same Trend holds for the growing number of
fields where technology makes productive remote work possible Consulting marketing writing design
and so on CE the talent Market is made universally accessible those at the peak of the market
Thrive while the rest suffer in a seminal 1981 paper The Economist Sherwin Rosen worked out the
mathematics Behind These winner take all markets one of his key insights was to explicitly Model
Talent labeled innocuously with the variable Q in his formulas as a factor with imperfect
substitution which Rosen explains as follows hearing a succession of mediocre singers does
not add up to a single outstanding performance in other words Talent is not a commodity you can
buy in bulk and combine to reach the needed levels there's a premium to being the best therefore if
you're in a marketplace where the consumer has access to all performers and everyone's Q value
is clear the consumer will choose the very best even if the talent advantage of the best is
small compared to the next rung down on the skill ladder the superstars still win the bulk
of the market in the 1980s when Rosen studied this effect he focused on examples like movie
stars and musicians where there existed Clear markets such as music stores and movie theaters
where an audience has access to different performers and can accurately approximate their
talent before making a purchasing decision the rapid rise of communication and collaboration
Technologies has transformed many other formerly local markets into a similarly Universal
Bazaar the small company looking for a computer programmer or public relations consultant
now has access to an international marketplace of talent in the same way that the Advent of the
record store allowed the Small Town music fan to bypass local musicians to buy albums from the
world's best bands the Superstar effect in other words has a broader application today than Rosen
could have predicted 30 years ago an increasing number of individuals in our economy are now
competing with the rock stars of their sectors the owners the final group that will thrive in
our new economy the group epitomized by John door consists of those with capital to invest
in the new technologies that are driving the great restructuring as we've understood
since Marx access to Capital provides massive advantages it's also true however that
some periods offer more advantages than others as brynoffson and McAfee point out post-war
Europe was an example of a bad time to be sitting on a pile of cash as the combination
of Rapid inflation and aggressive taxation wiped out old fortunes with surprising speed
what we might call the Downton Abbey effect the great restructuring unlike the post-war
period is a particularly good time to have access to Capital to understand why first recall
that bargaining Theory a key component in standard economic thinking argues that when money is made
through the combination of capital investment and labor the rewards are returned roughly speaking
proportional to the input as digital technology reduces the need for labor in many Industries the
proportion of the rewards returned to those who own the intelligent machines is growing a venture
capitalist in today's economy can fund a company like Instagram which was eventually sold for a
billion dollars while employing only 13 people when else in history could such a small amount of
Labor be involved in such a large amount of value with so little input from labor the proportion
of this wealth that flows back to the machine owners in this case the Venture investors is
without precedent it's no wonder that a venture capitalist I interviewed for my last book admitted
to me with some concern everyone wants my job let's pull together the threads spun so far
current economic thinking as I've surveyed argues that the unprecedented growth and impact of
technology are creating a massive restructuring of our economy in this new economy three groups
will have a particular Advantage those who can work well and creatively with intelligent
machines those who are the best at what they do and those with access to Capital to be clear
this great restructuring identified by economists like brynjolsen McAfee and Cowan is not the only
economic trend of importance at the moment and the three groups mentioned previously are not the only
groups who will do well but what's important for this book's argument is that these Trends even if
not alone are important and these groups even if they are not the only such groups will thrive if
you can join any of these groups therefore you'll do well if you cannot you might still do well but
your position is more precarious the question we must now face is the obvious one how does one
join these winners at the risk of quelling a rising enthusiasm I should first confess that I
have no secret for quickly amassing capital and becoming the next John door if I had such Secrets
it's unlikely I'd share them in a book the other two winning groups however are accessible
how to access them is the goal we tackle next how to become a winner in the new economy I just
identified two groups that are poised to thrive and that I claim are accessible those who can
work creatively with intelligent machines and those who are stars in their field what's the
secret to Landing in these lucrative sectors of the widening digital divide I argue that
the following two core abilities are crucial two core abilities for thriving in the new economy
one the ability to quickly Master hard things 2. the ability to produce at an elite level in
terms of both quality and speed let's begin with the first ability to start we must remember that
we've been spoiled by the intuitive and drop dead simple user experience of many consumer-facing
Technologies like Twitter and the iPhone these examples however are consumer products not
serious tools most of the intelligent machines driving the great restructuring are significantly
more complex to understand and master consider Nate silver our earlier example
of someone who thrives by working well with complicated technology if we dive deeper into
his methodology we discover that generating data-driven election forecasts is not as easy as
typing who will win more votes into a search box he instead maintains a large database of poll
results thousands of polls from more than 250 posters that he feeds into stata a popular
statistical analysis system produced by a company called staticorp these are not easy
tools to master here for example is the type of command you need to understand to work with
a modern database like silver uses create view cities as select name population altitude from
capitals Union select name population altitude from non-underscore capitals databases of this
type are interrogated in a language called SQL you send them commands like the one I just
read to interact with their stored information understanding how to manipulate these
databases is subtle the example command for example creates a view a virtual database
table that pulls together data from multiple existing tables and that can then be addressed
by the SQL commands like a standard table when to create views and how to do so
well is a tricky question one of many that you must understand and master to tease
reasonable results out of real-world databases working with our Nate silver case study consider
the other technology he relies on stata this is a powerful tool and definitely not something you
can learn intuitively after some modest tinkering here for example is a description of the features
added to the most recent version of this software stated 13 adds many new features such as treatment
effects multi-level glm power and sample size generalized sem forecasting effect sizes project
manager long strings and blobs and much more silver uses this complex software with
its generalized sem and blobs to build intricate models with interlocking Parts multiple
regressions conducted on custom parameters which are then referenced as custom weights used in
probabilistic expressions and so on the point of providing these details is to emphasize that
intelligent machines are complicated and hard to master to join the group of those who can work
well with these machines therefore requires that you hone your ability to master hard things and
because these Technologies change rapidly this process of mastering hard things never ends you
must be able to do it quickly again and again this ability to learn hard things quickly
of course isn't just necessary for working well with intelligent machines it also
plays a key role in the attempt to become a superstar in just about any field even
those that have little to do with technology to become a world-class yoga instructor for
example requires that you master an increasingly complex set of physical skills to excel in a
particular area of medicine to give another example requires that you be able to quickly
Master the latest research on relevant procedures to summarize these observations more
succinctly if you can't learn you can't thrive now consider the second core ability from the
list described earlier producing at an elite level if you want to become a superstar mastering the
relevant skills is necessary but not sufficient you must then transform that latent potential
into tangible results that people value many Developers for example can program computers
well but David Hansen are examples Superstar from earlier leveraged this ability to produce
Ruby on Rails the project that made his reputation Ruby on Rails required Hanson to push his
current skills to their limit and produce unambiguously valuable and concrete results
this ability to produce also applies to those looking to master intelligent machines it wasn't
enough for Nate silver to learn how to manipulate large data sets and run statistical analyzes he
needed to then show that he could use this skill to tease information from these machines the
large audience cared about silver worked with many stats Geeks during his days at baseball
prospectus but it was silver alone who put in the effort to adapt these skills to the new and
more lucrative territory of election forecasting this provides another General observation for
joining the ranks of winners in our economy if you don't produce you won't Thrive no
matter how skilled or talented you are having established two abilities that are
fundamental to getting ahead in our new technology disrupted world we can now ask
the obvious follow-up question how does one cultivate these core abilities it's here that
we arrive at a central thesis of this book the two core abilities just described depend on
your ability to perform deep work if you haven't mastered this foundational skill you'll struggle
to learn hard things or produce at an elite level the dependence of these abilities on
deep work isn't immediately obvious it requires a closer look at the science of
learning concentration and productivity the sections ahead provide this closer look
and by doing so will help this connection between deep work and economic success shift
for you from unexpected to unimpeachable deep work helps you quickly learn hard things let
your mind become a lens thanks to the converging rays of attention let your soul be all intent
on whatever it is that is established in your mind as a dominant wholly absorbing idea this
advice comes from antonan certiage a Dominican Friar and professor of moral philosophy who
during the early part of the 20th century penned a slim but influential volume titled the
intellectual life wrote the book as a guide to the development and deepening of the mind for those
called to make a living in the world of ideas throughout the intellectual life certiage
recognizes the necessity of mastering complicated material and helps prepare the reader
for this challenge for this reason his book proves useful in our quest to better understand how
people quickly Master hard cognitive skills to understand satyaja's advice let's
return to the quote from earlier in these words which are echoed in many forms
in the intellectual life certiage argues that to advance your understanding of your field you
must tackle the relevant topics systematically allowing your converging rays of attention to
uncover the truth latent in each in other words he teaches to learn requires intense concentration
this idea turns out to be ahead of its time in reflecting on the life of the Mind in the
1920s certiage uncovered a fact about mastering cognitively demanding tasks that would take
the academy another seven decades to formalize this task of formalization began in Earnest
in the 1970s when a branch of psychology sometimes called performance psychology began to
systematically explore what separates experts in many different fields from everyone else in
the early 1990s K Anders Erickson a professor at Florida State University pulled together
these strands into a single coherent answer consistent with the growing research literature
that he gave a Punchy name deliberate practice Erickson opens his seminal paper on the topic
with a powerful claim we deny that these differences between expert performers and normal
adults are immutable instead we argue that the differences between expert performers and normal
adults reflect a lifelong period of deliberate effort to improve performance in a specific domain
American culture in particular loves the storyline of the Prodigy do you know how easy this is for
me Matt Damon's character famously cries in the movie Good Will Hunting as he makes quick work of
proofs that stymie the world's top mathematicians the line of research promoted by Erickson and
now widely accepted with caveats destabilizes these myths to master a cognitively demanding
task requires this specific form of practice there are a few exceptions made for natural
Talent on this point too certiage seems to have been ahead of his time arguing in the intellectual
life Men of Genius themselves were great only by bringing all their power to bear on the point on
which they had decided to show their full measure Erickson couldn't have said it better this brings
us to the question of what deliberate practice actually requires its core components are usually
identified as follows one your attention is focused tightly on a specific skill you're trying
to improve or an idea you're trying to master two you receive feedback so you can correct
your approach to keep your attention exactly where it's most productive the first component
is of particular importance to our discussion as it emphasizes that deliberate practice cannot
exist alongside distraction and that it instead requires uninterrupted concentration as
Ericsson emphasizes diffused attention is almost antithetical to the focused
attention required by deliberate practice as psychologists Ericsson and the other
researchers in his field are not interested in why deliberate practice Works they're
just identifying it as an effective Behavior in the intervening decades since Ericsson's first
major papers on the topic however neuroscientists have been exploring the physical mechanisms
that drive people's improvements on hard tasks as the journalist Daniel Coyle surveys in his 2009
book The Talent Code these scientists increasingly believe the answer includes myelin a layer of
fatty tissue that grows around neurons acting like an insulator that allows the cells to fire
faster and cleaner to understand the role of myelin in improvement keep in mind that skills
be they intellectual or physical eventually reduce down to brain circuits this new science
of performance argues that you get better at a skill as you develop more myelin around the
relevant neurons allowing the corresponding circuit to fire more effortlessly and effectively
to be great at something is to be well myelinated this understanding is important because it
provides a neurological foundation for why deliberate practice works by focusing intensely
on a specific skill you're forcing the specific relevant circuit to fire again and again in
isolation this repetitive use of a specific circuit triggers cells called oligodendrocytes
to begin wrapping layers of myelin around the neurons in the circuits effectively cementing the
skill the reason therefore why it's important to focus intensely on the task at hand while
avoiding distraction is because this is the only way to isolate the relevant neural
circuit enough to trigger useful myelination by contrast if you're trying to learn a complex
new skill say SQL database Management in a state of low concentration perhaps you also have your
Facebook feed open you're firing too many circuits simultaneously and haphazardly to isolate the
group of neurons you actually want to strengthen in the century that has passed since Anton first
wrote about using the mind like a lens to focus rays of attention we have advanced from this
elevated metaphor to a decidedly less poetic explanation expressed in terms of oligodendrocyte
cells but this sequence of thinking about thinking points to an inescapable conclusion to learn hard
things quickly you must Focus intensely without distraction to learn in other words is an act of
deep work if you're comfortable going deep you'll be comfortable mastering the increasingly complex
systems and skills needed to thrive in our economy if you instead remain one of the many for
whom depth is uncomfortable and distraction ubiquitous you shouldn't expect these
systems and skills to come easily to you deep work helps you produce at an elite level Adam Grant produces at an elite level when I
met Grant in 2013 he was the youngest Professor to be awarded tenure in the history of
the Wharton School of Business at Penn a year later when I started writing this
chapter and was just beginning to think about my own tenure process the claim was updated
he's now the youngest full professor at Wharton the reason Grant Advanced so quickly in his
corner of Academia is simple he produces in 2012 Grant published seven articles all of them
in major journals this is an absurdly high rate for his field in which professors tend to work
alone or in small professional collaborations and do not have large teams of students and post-docs
to support their research in 2013 this count fell to five this is still absurdly high but below his
recent standards he can be excused for this dip however because the same year he published a book
titled give and take which popularized some of his research on relationships in business to say
that this book was successful is an understatement it ended up featured on the cover of the New
York Times magazine and went on to become a massive best seller when Grant was awarded full
professorship in 2014 he'd already written more than 60 peer-reviewed Publications in addition to
his best-selling book soon after meeting Grant my own academic career on my mind I couldn't
help but ask him about his productivity fortunately for me he was happy to share his
thoughts on the subject it turns out that Grant thinks a lot about the mechanics of producing at
an elite level he sent me for example a collection of PowerPoint slides from a workshop he attended
with several other professors in his field the event was focused on data-driven observations
about how to produce academic work at an Optimum rate these slides included detailed pie charts of
time allocation per season a flow chart capturing relationship development with co-authors and a
suggested reading list with more than 20 titles these business professors do not live the
cliche of the absent-minded academic lost in books and occasionally stumbling on a big idea
they see productivity as a scientific problem to systematically solve a goal Adam Grant seems to
have achieved though Grant's productivity depends on many factors there's one idea in particular
that seems Central to his method the batching of hard but important intellectual work into
long uninterrupted stretches Grant performs this batching at multiple levels within the year
he Stacks his teaching into the fall semester during which he can turn all of his attention to
teaching well and being available to his students this method seems to work as Grant is currently
the highest rated teacher at Wharton and the winner of multiple teaching Awards by batching
his teaching in the fall Grant can then turn his attention fully to research in the spring and
summer and Tackle this work with less distraction Grant also batches his attention on a smaller time
scale within a semester dedicated to research he alternates between periods where his door is
open to students and colleagues and periods where he isolates himself to focus completely
and without distraction on a single research task he typically divides the writing of a
scholarly paper into three discrete tasks analyzing the data writing a full draft and
editing the draft into something publishable during these periods which can last up to three
or four days he'll often put an out of office Auto responder on his email so correspondence will know
not to expect a response it sometimes confuses my colleagues he told me they say you're not out
of office I see you in your office right now but to Grant it's important to enforce strict
isolation until he completes the task at hand my guess is that Adam Grant doesn't work
substantially more hours than the average professor at an elite research institution
generally speaking this is a group prone to workaholism but he still manages to produce more
than just about anyone else in his field I argue that his approach to batching helps explain this
Paradox in particular by consolidating his work into intense and uninterrupted pulses he's
leveraging the following law of productivity high quality work produced equals
time spent times intensity of focus if you believe this formula then grants habits
make sense by maximizing his intensity when he works he maximizes the results he produces per
unit of time spent working this is not the first time I've encountered this formulaic conception
of productivity it first came to my attention when I was researching my second book How to Become a
Straight A Student many years earlier during that research process I interviewed around 50 ultra
high scoring college undergraduates from some of the country's most competitive schools something
I noticed in these interviews is that the very best students often studied less than the group
of students right below them on the GPA rankings one of the explanations for this phenomenon
turned out to be the formula detailed earlier the best students understood the role intensity
plays in productivity and therefore went out of their way to maximize their concentration
radically reducing the time required to prepare for tests or write papers without
diminishing the quality of their results the example of Adam Grant implies that
this intensity formula applies Beyond just undergraduate GPA it is also relevant to other
cognitively demanding tasks but why would this be an interesting explanation comes from Sophie
Leroy a business professor at the University of Minnesota in a 2009 paper titled intriguingly
why is it so hard to do my work Leroy introduced an effect she called attention residue in
the introduction to this paper she noted that other researchers have studied the effect
of multitasking trying to accomplish multiple tasks simultaneously on performance but that in
the modern knowledge work office once you got to a high enough level it was more common to find
people working on multiple projects sequentially going from one meeting to the next starting
to work on one project and soon after having to transition to another is just part
of life in organizations Leroy explains the problem this research identifies with this
work strategy is that when you switch from some task a to another task B your attention
doesn't immediately follow a residue of your attention remains stuck thinking about the
original task this residue gets especially thick if your work on task a was unbounded
and of low intensity before you switched but even if you finish task a before moving on
your attention remains divided for a while Leroy studied the effect of this attention residue
on performance by forcing task switches in the laboratory in one such experiment for example
she started her subjects working on a set of word puzzles in one of the trials she would interrupt
them and tell them that they needed to move on to a new and challenging task in this case reading
resumes and making hypothetical hiring decisions in other trials she let the subjects finish
the puzzles before giving them the next task in between puzzling and hiring she would deploy a
quick lexical decision game to quantify the amount of residue left from the first task the results
from this and her similar experiments were clear people experiencing attention residue after
switching tasks are likely to demonstrate poor performance on that next task and the more
intense the residue the worse the performance the concept of attention residue helps
explain why the intensity formula is true and therefore helps explain Grant's
productivity by working on a single hard task for a long time without switching Grant
minimizes the negative impact of attention residue from his other obligations allowing
him to maximize performance on this one task when Grant is working for days in isolation on
a paper in other words he's doing so at a higher level of Effectiveness than the standard Professor
following a more distracted strategy in which the work is repeatedly interrupted by residue
slathering interruptions even if you're unable to fully replicate Grant's extreme isolation we'll
tackle different strategies for scheduling depth in part two the attention residue concept is still
telling because it implies that the common habit of working in a state of semi-distraction is
potentially devastating to your performance it might seem harmless to take a quick
glance at your inbox every 10 minutes or so indeed many justify this Behavior as better than
the old practice of leaving an inbox open on the screen at all times a straw man habit that few
follow anymore but Lee Roy teaches us that this is not in fact much of an improvement that quick
check introduces a new Target for your attention even worse by seeing messages that you cannot deal
with at the moment which is almost always the case you'll be forced to turn back to the primary
task with a secondary task left unfinished the attention residue left by such
unresolved switches dampens your performance when we step back from these individual
observations we see a clear argument form to produce at your peak level you need to work
for extended periods with full concentration on a single task free from distraction put
another way the type of work that optimizes your performance is deep work if you're not
comfortable going deep for extended periods of time it'll be difficult to get your
performance to the peak levels of quality and quantity increasingly necessary to thrive
professionally unless your talent and skills absolutely dwarf those of your competition the
Deep workers among them will out produce you what about Jack Dorsey I've now made my argument
for why deep work supports abilities that are becoming increasingly important in our economy
before we accept this conclusion however we must face a type of question that often arises when
I discuss this topic what about Jack Dorsey Jack Dorsey helped found Twitter after stepping down
as CEO he then launched the Payment Processing Company Square to quote a Forbes profile he is a
disrupter on a massive scale and a repeat offender he is also someone who does not spend
a lot of time in a state of deep work Dorsey doesn't have the luxury of long
periods of uninterrupted thinking because at the time when the Forbes profile was written
he maintained management duties at both Twitter where he remained chairman and square leading to a
tightly calibrated schedule that ensures that the companies have a predictable weekly Cadence and
that also ensures that dorsey's time and attention are severely fractured Dorsey reports for example
that he ends the average day with 30 to 40 sets of meeting notes that he reviews and filters at night
in the small spaces between all these meetings he believes in serendipitous availability I do a lot
of my work at stand-up tables which anyone can come up to Dorsey said I get to hear all these
conversations around the company this style of work is not deep to use a term from our previous
section dorsey's attention residue is likely slathered on thick as he darts from one meeting
to another letting people interrupt him freely in the brief interludes in between and yet we
cannot say that dorsey's work is shallow because shallow work as defined in the introduction is
low value and easily replicable while what Jack Dorsey does is incredibly valuable and highly
rewarded in our economy as of this writing he was among the top one thousand richest people
in the world with a net worth over 1.1 billion Jack Dorsey is important to our discussion because
he's an Exemplar of a group we cannot ignore individuals who Thrive without depth when I
titled the motivating question of this section what about Jack Dorsey I was providing a
specific example of a more General query if deep work is so important why are
there distracted people who do well to conclude this chapter I want to address this
question so it doesn't nag at your attention as we dive deeper into the topic of depth in the
sections ahead to start we must first note that Jack Dorsey is a high-level executive
of a large company two companies in fact individuals with such positions play a major role
in the category of those who Thrive without depth because the lifestyle of such Executives is
famously and unavoidably distracted here's Carrie Trainor CEO of Vimeo trying to answer
the question of how long he can go without email I can go a good solid Saturday without without
well most of the day time without it I mean I'll check it but I won't necessarily respond at the
same time of course these executives are better compensated and more important in the American
economy today than in any other time in history Jack dorsey's success without depth is common
at this Elite level of management once we've stipulated this reality we must then step back
to remind ourselves that it doesn't undermine the general value of depth why because the necessity
of distraction in these Executives work lives is highly specific to their particular jobs a good
chief executive is essentially a hard to automate decision engine not unlike IBM's jeopardy playing
Watson system they have built up a hard-won repository of experience and have honed and
proved an instinct for their Market they're then presented inputs throughout the day in the form
of emails meetings site visits and the like that they must process and act on to ask a CEO to spend
four hours thinking deeply about a single problem is a waste of what makes him or her valuable it's
better to hire three smart subordinates to think deeply about the problem and then bring their
solutions to the executive for a final decision this specificity is important because it tells
us that if you're a high level executive at a major company you probably don't need the advice
in the sections that follow on the other hand it also tells us that you cannot extrapolate the
approach of these Executives to other jobs the fact that Dorsey encourages interruption
or Kerry Trainor checks his email constantly doesn't mean that you'll share their success if
you follow suit their behaviors are characteristic of their specific roles as corporate officers
this rule of specificity should be applied to similar counter examples that come to mind
while listening to the rest of this book there are we must continually remember certain
corners of our economy where depth is not valued in addition to Executives we can also include for
example certain types of salesmen and lobbyists for whom constant connection is their most valued
currency there are even those who manage to grind out distracted success in fields where depth
would help but at the same time don't be too hasty to label your job as necessarily non-deep
just because your current habits make deep work difficult doesn't mean that this lack of depth
is fundamental to doing your job well in the next chapter for example I tell the story of a
group of high-powered management Consultants who were convinced that constant email connectivity
was necessary for them to service their clients when a Harvard Professor forced them to disconnect
more regularly as part of a research study they found to their surprise that this connectivity
didn't matter nearly as much as they had assumed the clients didn't really need to reach them at
all times and their performance as consultants improved once their attention became less
fractured similarly several managers I know tried to convince me that they're most valuable
when they're able to respond quickly to their team's problems preventing project log jams they
see their role as enabling others productivity not necessarily protecting their own follow-up
discussions however soon uncovered that this goal didn't really require attention fracturing
connectivity indeed many software companies now deploy the scrum project management methodology
which replaces a lot of this ad hoc messaging with regular highly structured and ruthlessly
efficient status meetings often held standing up to minimize the urge to bloviate this approach
frees up more managerial time for thinking deeply about the problems their teams are tackling often
improving the overall value of what they produce put another way deep work is not the only skill
valuable in our economy and it's possible to do well without fostering this ability but the niches
where this is advisable are increasingly rare unless you have strong evidence that distraction
is important for your specific profession you're best served for the reasons argued earlier in this
chapter by giving serious consideration to depth chapter 2. deep work is rare in 2012 Facebook unveiled the plans for a new
headquarters designed by Frank Gary at the center of this new building is what CEO Mark Zuckerberg
called the largest open floor plan in the world more than 3 000 employees will work on movable
Furniture spread over a 10-acre expanse Facebook of course is not the only Silicon Valley
heavyweight to embrace the open Office concept when Jack Dorsey whom we met at the end
of the last chapter bought the old San Francisco Chronicle building to House Square
he configured the space so that his developers work in common spaces on Long shared desks we
encourage people to stay out in the open because we believe in Serendipity and people walking by
each other teaching new things Dorsey explained another big business Trend in recent
years is the rise of instant messaging a Times article notes that this technology is no
longer the province of Chatty teenagers it is now helping companies benefit from new productivity
gains and improvements in customer response time a senior project manager at IBM boasts we
send 2.5 million IMS within IBM each day one of the more successful recent entrants into
the business I am space is Hall a Silicon Valley startup that helps employees move Beyond just
chat and engage in real-time collaboration a San francisco-based developer I know described to
me what it was like to work in a company that uses Hall the most efficient employees he explained set
up their Text Editor to flash an alert on their screen when a new question or comment is posted
to the company's Hall account they can then with a sequence of practiced keystrokes jump over to
Hall type in their thoughts and then jump back to their coding with barely a pause my friends
seemed impressed when describing their speed a third trend is the push for Content producers
of all types to maintain a social media presence the New York Times a Bastion of Old World Media
values now encourages its employees to tweet a hint taken by the more than 800 writers editors
and photographers for the paper who now maintain a Twitter account does not outlier Behavior it's
Instead The New Normal when the novelist Jonathan Franzen wrote a piece for the guardian calling
Twitter a coercive development in the literary world he was widely ridiculed as out of touch the
online magazine slate called Francis complaints a lonely war on the internet and fellow novelist
Jennifer weiner wrote a response in the new Republic in which she argued franzen's a category
of one a lonely voice issuing ex Cathedral edicts that can only apply to himself the sarcastic
hashtag Jonathan Franzen hates soon became a fad I mentioned these three business Trends because
they highlight a paradox in the last chapter I argued that deep work is more valuable
than ever before in our shifting economy if this is true however you would expect
to see this skill promoted not just by ambitious individuals but also by organizations
hoping to get the most out of their employees as the examples provided emphasize this is not
happening many other ideas are being prioritized is more important than deep work in the
business world including as we just encountered serendipitous collaboration rapid communication
and inactive presence on social media it's bad enough that so many Trends are prioritized ahead
of deep work but to add insult to injury many of these Trends actively decrease one's ability to
go deep open offices for example might create more opportunities for collaboration but they do
so at the cost of massive distraction to quote the results of experiments conducted for a British TV
special titled The Secret Life Of Office Buildings if you were just getting into some work and a
phone goes off in the background it ruins what you were concentrating on said the neuroscientist
who ran the experiments for the show even though you were not aware at the time the
brain responds to distractions similar issues apply to the rise of real-time messaging email
inboxes in theory can distract you only when you choose to open them whereas instant messenger
systems are meant to be always active magnifying the impact of interruption Gloria Mark a professor
of informatics at the University of California Irvine is an expert on the science of attention
fragmentation in a well-cited study Mark and her co-authors observed knowledge workers in real
offices and found that an interruption even if short delays the total time required to complete
a task by a significant fraction this was reported by subjects as being very detrimental she's
summarized with typical academic understatement forcing content producers onto social media also
has negative effects on the ability to go deep serious journalists for example need to focus on
doing serious journalism diving into complicated sources pulling out connective threads crafting
persuasive prose so to ask them to interrupt this deep thinking throughout the day to participate
in the frothy back and forth of online tittering seems irrelevant and somewhat demeaning at
best and devastatingly distracting at worst the respected New Yorker staff writer George
Packer captured this fear well in an essay about why he does not tweet Twitter is crack for
media addicts it scares me not because I'm morally Superior to it but because I don't think I could
handle it I'm afraid I'd end up letting my son go hungry tellingly when he wrote that essay Packer
was busy writing his book The unwinding which came out soon after and promptly won the national
book award despite or perhaps aided by his lack of social media use to summarize big trends in
business today actively decrease people's ability to perform deep work even though the benefits
promised by these Trends EG increased Serendipity faster responses to requests and more exposure are
arguably dwarfed by the benefits that flow from a commitment to deep work EG the ability to learn
hard things fast and produce at an elite level the goal of this chapter is to explain this
paradox the rareness of deep work I'll argue is not due to some fundamental weakness of the habit
when we look closer at why we Embrace distraction in the workplace we'll find the reasons are more
arbitrary than we might expect based on flawed thinking combined with the ambiguity and confusion
that often Define knowledge work my objective is to convince you that Although our current Embrace
of distraction is a real phenomenon it's built on an unstable foundation and can be easily dismissed
once you decide to cultivate a deep work ethic the metric black hole in the fall of 2012
Tom Cochran the chief technology officer of Atlantic media became alarmed at how
much time he seemed to spend on email so like any good techie he decided to quantify
this unease observing his own behavior he measured that in a single week he received 511
email messages and sent 284. this averaged to around 160 emails per day over a five-day work
week calculating further Cochrane noted that even if he managed to spend only 30 seconds per
message on average this still added up to almost an hour and a half per day dedicated to moving
information around like a human Network router this seemed like a lot of time spent on something
that wasn't a primary piece of his job description as Cochrane recalls in a blog post he wrote
about his experiment for the Harvard Business review these simple statistics got him thinking
about the rest of his company just how much time were employees of Atlantic media spending moving
around information instead of focusing on the specialized tasks they were hired to perform
determined to answer this question Cochrane gathered company-wide statistics on emails sent
per day and the average number of words per email he then combined these numbers with the employee's
average typing speed reading speed and salary the result he discovered that Atlantic media
was spending well over a million dollars a year to pay people to process emails with
every message sent or received tapping the company for around 95 cents of labor costs a
free and frictionless method of communication Cochrane summarized had soft costs equivalent to
procuring a small company Learjet Tom cochrane's experiment yielded an interesting result about
the literal cost of a seemingly harmless Behavior but the real importance of this story is the
experiment itself and in particular its complexity it turns out to be really difficult to answer a
simple question such as what's the impact of our current email habits on the bottom line Cochrane
had to conduct a company-wide survey and gather statistics from the it infrastructure he also had
to pull together salary data and information on typing and reading speed and run the whole thing
through a statistical model to spit out his final result and even then the outcome is fungible
as it's not able to separate out for example how much value was produced by this frequent
expensive email use to offset some of its cost this example generalizes to most behaviors
that potentially impede or improve deep work even though we abstractly accept that distraction
has costs and depth has value these impacts is Tom Cochrane discovered are difficult to measure
this isn't a trait unique to habits related to distraction and depth generally speaking as
knowledge work makes more complex demands of the labor force it becomes harder to measure the value
of an individual's efforts the French Economist Thomas picketty made this point explicit in his
study of the extreme growth of executive salaries the enabling assumption driving his argument
is that it is objectively difficult to measure individual contributions to a firm's output in
the absence of such measures irrational outcomes such as executive salaries way out of proportion
to the executive's marginal productivity can occur even though some details of piketty's theory are
controversial the underlying assumption that it's increasingly difficult to measure individuals
contributions is generally considered to quote one of his critics undoubtedly true we should
not therefore expect the bottom line impact of depth destroying behaviors to be easily detected
as Tom Cochrane discovered such metrics fall into an opaque region resistant to easy measurement
a region I call the metric black hole of course just because it's hard to measure metrics related
to deep work doesn't automatically lead to the conclusion that businesses will dismiss it we
have many examples of behaviors for which it's hard to measure their bottom line impact but that
nevertheless flourish in our business culture think for example of the three trends that opened
this chapter or the outsize executive salaries that puzzled Thomas picketty but without clear
metrics to support it any business behavior is vulnerable to unstable whim and shifting forces
and in this volatile scrum deep work has fared particularly poorly the reality of this metric
black hole is the backdrop for the arguments that follow in this chapter in these upcoming
sections I'll describe various mindsets and biases that have pushed business away from Deep
work and toward more distracting alternatives none of these behaviors would survive long
if it was clear that they were hurting the bottom line but the metric black hole
prevents this Clarity and allows the shift toward distraction we increasingly
encounter in the professional world the principle of least resistance when it
comes to distracting behaviors embraced in the workplace we must give a position of dominance
to the now ubiquitous culture of connectivity where one is expected to read and respond
to emails and related communication quickly in researching this topic Harvard Business
School Professor Leslie perlow found that the professional she surveyed spent around 20 to
25 hours a week outside the office monitoring email believing it important to answer any email
internal or external within an hour of its arrival you might argue as many do that this behavior
is necessary in many fast-paced businesses but here's where things get interesting Perlo
tested this claim in more detail she convinced Executives at the Boston Consulting Group a
high pressure management consulting firm with an ingrained culture of connectivity to let her
fiddle with the work habits of one of their teams she wanted to test a simple question does it
really help your work to be constantly connected to do so she did something extreme she forced
each member of the team to take one day out of the work week completely off no connectivity
to anyone inside or outside the company at first the team resisted the experiment she
recalled about one of the trials the partner in charge who had been very supportive of
the basic idea was suddenly nervous about having to tell her client that each member
of her team would be off one day a week the Consultants were equally nervous and worried
that they were putting their careers in Jeopardy but the teen didn't lose their clients and
its members did not lose their jobs instead the Consultants found more enjoyment in their
work better communication among themselves more learning as we might have predicted given the
connection between depth and skill development highlighted in the last chapter and perhaps most
important a better product delivered to the client this motivates an interesting question why do
so many follow the lead of the Boston Consulting Group and Foster a culture of connectivity
even though it's likely as Perlo found in her study that it hurts employees well-being
and productivity and probably doesn't help the bottom line I think the answer can be found
in the following reality of workplace Behavior the principle of least resistance in a business
setting without clear feedback on the impact of various behaviors to the bottom line we will tend
toward behaviors that are easiest in the moment to return to our question about why cultures
of connectivity persist the answer according to our principle is because it's easier there
are at least two big reasons why this is true the first concerns responsiveness to your needs
if you work in an environment where you can get an answer to a question or a specific piece of
information immediately when the need arises this makes your life easier at least in the moment
if you couldn't count on this quick response time you'd instead have to do more advanced planning
for your work be more organized and be prepared to put things aside for a while and turn your
attention elsewhere while waiting for what you requested all of this would make the day-to-day
of your working life harder even if it produced more satisfaction and a better outcome in the
long term the rise of professional instant messaging mentioned earlier in this chapter can
be seen as this mindset pushed toward an extreme if receiving an email reply within an hour
makes your day easier then getting an answer via instant message in under a minute would
improve this game by an order of magnitude the second reason that a culture of connectivity
makes life easier is that it creates an environment where it becomes acceptable to run
your day out of your inbox responding to the latest missive with alacrity While others pile
up behind it all the while feeling satisfyingly productive more on this soon if email were to move
to the periphery of your workday you'd be required to deploy a more thoughtful approach to figuring
out what you should be working on and for how long this type of planning is hard consider for example
David Allen's getting things done task management methodology which is a well-respected system
for intelligently managing competing workplace obligations this system proposes a 15 element flow
chart for making a decision on what to do next it's significantly easier to Simply
chime in on the latest cc'd email thread I'm picking on constant connectivity as a case
study in this discussion but it's just one of many examples of business behaviors that are
antithetical to depth and likely reducing the bottom line value produced by the company that
nonetheless thrives because in the absence of metrics most people fall back on what's easiest
to name another example consider the common practice of setting up regularly occurring
meetings for projects these meetings tend to pile up and Fracture schedules to the point where
sustained Focus during the day becomes impossible why do they persist they're easier for many
these standing meetings become a simple but blunt form of personal organization instead
of trying to manage their time and obligations themselves they let the impending meeting
each week force them to take some action on a given project and more generally provide
a highly visible simulacrum of progress also consider the frustratingly common practice
of forwarding an email to one or more colleagues labeled with a short open-ended interrogative
such as thoughts these emails take the sender only a handful of seconds to write but
can command many minutes if not hours in some cases of time and attention from their
recipients to work toward a coherent response a little more care in crafting the message by the
sender could reduce the overall time spent by all Parties by a significant fraction so why are these
easily avoidable and time-sucking emails so common from the sender's perspective they're easier
it's a way to clear something out of their inbox at least temporarily with a minimum
amount of energy invested the principle of least resistance protected from scrutiny by
the metric black hole supports work cultures that save us from the short-term discomfort of
concentration and planning at the expense of long-term satisfaction and the production of real
value by doing so this principle drives us toward shallow work in an economy that increasingly
rewards depth it's not however the only Trend that leverages the metric black hole to reduce
depth we must also consider the always present and always vexing demand toward productivity
the topic will turn our attention to next busyness as a proxy for productivity there
are a lot of things difficult about being a professor at a research-oriented university but
one benefit that this profession enjoys is clarity how well or how poorly you're doing as an academic
researcher can be boiled down to a simple question are you publishing important papers the answer to
this question can even be Quantified as a single number such as the H index of a formula named
for its inventor George Hirsch that processes your publication and citation counts into a single
value that approximates your impact on your field in computer science for example an H index score
above 40 is difficult to achieve and once reached is considered the mark of a strong long-term
career on the other hand if your H index is in single digits when your case goes up for
10-year review you're probably in trouble Google Scholar a tool popular among academics
for finding research papers even calculates your H index automatically so you can be reminded
multiple times per week precisely where you stand in case you're wondering as of the morning
when I'm writing this chapter I'm a 21. this Clarity simplifies decisions about what
work habits a professor adopts or abandons here for example is the late Nobel
prize-winning physicist Richard Feynman explaining in an interview one of
his less Orthodox productivity strategies to do real good physics work you
need absolute solid lengths of time it needs a lot of concentration if you have a job
administrating anything you don't have the time so I have invented another myth for myself that
I'm irresponsible I'm actively irresponsible I tell everyone I don't do anything if anyone asks
me to be on a committee for admissions no I tell them I'm irresponsible was adamant in avoiding
administrative duties because he knew they would only decrease his ability to do the one thing
that mattered most in his professional life to do real good physics work Feynman we can
assume was probably bad at responding to emails and would likely switch universities if
you would try to move him into an open office or demand that he tweet clarity about what
matters provides clarity about what does not I mentioned the example of professors because
they're somewhat exceptional among knowledge workers most of whom don't share this transparency
regarding how well they're doing their job here's the social critic Matthew Crawford's description
of this uncertainty managers themselves inhabit a bewildering psychic landscape and are made anxious
by the vague imperatives that they must answer to though Crawford was speaking specifically to the
plight of the knowledge work middle manager the bewildering psychic landscape he references
applies to many positions in this sector as Crawford describes in his 2009 Ode to the
trades shop class as soulcraft he quit his job as a Washington DC Think Tank director to
open a motorcycle repair shop exactly to escape this bewilderment the feeling of taking
a broken machine struggling with it then eventually enjoying a tangible indication
that he had succeeded the bike driving out of the shop under its own power provides a
concrete sense of accomplishment he struggled to replicate when his day revolved vaguely
around reports and communication strategies a similar reality creates problems for
many knowledge workers they want to prove that they're productive members of the team and
are earning their keep but they're not entirely clear what this goal constitutes they have no
Rising H index or rack of repaired motorcycles to point to as evidence of their worth to
overcome this Gap many seem to be turning back to the last time when productivity was
more universally observable the Industrial Age to understand this claim recall that with the
rise of assembly lines came the rise of the efficiency movement identified with its founder
Frederick Taylor who would famously stand with a stopwatch monitoring the efficiency of worker
movements looking for ways to increase the speed at which they accomplish their tasks in Taylor's
era productivity was unambiguous widgets created per unit of time it seems that in today's
business landscape many knowledge workers bereft of other ideas are turning toward
this old definition of productivity and trying to solidify their value in the otherwise
bewildering landscape of their professional lives David Allen for example even uses the specific
phrase cranking widgets to describe a productive workflow knowledge workers I'm arguing are
tending toward increasingly visible busyness because they lack a better way to demonstrate
their value let's give this tendency a name busyness as proxy for productivity in the
absence of clear indicators of what it means to be productive and valuable in their
jobs many knowledge workers turn back toward an industrial indicator of productivity
doing lots of stuff in a visible manner this mindset provides another explanation for
the popularity of many depth destroying behaviors if you send and answer emails at all hours if
you schedule and attend meetings constantly if you weigh in on instant message systems like hall
within seconds when someone poses a new question or if you roam your open Office bouncing ideas off
all whom you encounter all of these behaviors make you seem busy in a public manner if you're using
busyness as a proxy for productivity then these behaviors can seem crucial for convincing yourself
and others that you're doing your job well this mindset is not necessarily irrational for
some their jobs really do depend on such Behavior in 2013 for example Yahoo's new CEO Marissa
Mayer banned employees from working at home she made this decision after checking the server
logs for the virtual private Network that Yahoo employees use to remotely log into company servers
mayor was upset because the employees working from home didn't sign in enough throughout the day
she was in some sense punishing her employees for not spending more time checking email one
of the primary reasons to log into the servers if you're not visibly busy she signaled I'll
assume you're not productive viewed objectively however this concept is anachronistic knowledge
work is not an assembly line and extracting value from information is an activity that's often
at odds with busyness not supported by it remember for example Adam Grant the academic
from our last chapter who became the youngest full professor at Wharton by repeatedly shutting
himself off from the outside world to concentrate on writing such behavior is the opposite of being
publicly busy if Grant worked for Yahoo Marissa Mayer might have fired him but this deep strategy
turned out to produce a massive amount of value we could of course eliminate this anachronistic
commitment to busyness if we could easily demonstrate its negative impact on the bottom
line but the metric black hole enters the scene at this point and prevents such clarity this potent
mixture of job ambiguity and lack of metrics to measure the effectiveness of different strategies
allows behavior that can seem ridiculous when viewed objectively to thrive in the increasingly
bewildering psychic landscape of our daily work as we'll see next however even those who
have a clear understanding of what it means to succeed in their knowledge work
job can still be lured away from depth all it takes is an ideology seductive enough
to convince you to discard common sense The Cult of the internet consider Alyssa Rubin
she's the New York Times bureau chief in Paris before that she was the bureau chief in Kabul
Afghanistan where she reported from the front lines on the post-war reconstruction around
the time I was writing this chapter she was publishing a series of hard-hitting articles that
looked at the French government's complicity and the Rwandan genocide Reuben in other words is
a serious journalist who is good at her craft she also at what I can only assume is the
persistent urging of her employer tweets Reuben's Twitter profile reveals a steady and somewhat
desultory string of missives one every two to four days as if Reuben receives a regular notice from
the time social media desk a real thing reminding her to appease her followers with few exceptions
the tweets simply mention an article she recently read and liked Reuben is a reporter not a media
personality her value to her paper is her ability to cultivate important sources pull together
facts and write articles that make us splash it's the Alyssa Rubens of the world who provide
the times with its reputation and it's this reputation that provides the foundation for
the paper's commercial success in an age of ubiquitous and addictive click bait so why is
Alyssa Rubin urged to regularly interrupt this necessarily deep work to provide for free shallow
content to a service run by an unrelated Media company based out of Silicon Valley and perhaps
even more important why does this Behavior seem so normal to most people if we can answer these
questions we'll better understand the final Trend I want to discuss relevant to the question of
why deep work has become so paradoxically rare a foundation for our answer can be found in
a warning provided by the late communication theorist and New York University Professor
Neil Postman writing in the early 1990s as the personal computer revolution first accelerated
Postman argue that our society was sliding into a troubling relationship with technology we were
he noted no longer discussing the trade-offs surrounding new technologies balancing the new
efficiencies against the new problems introduced if it's high tech we began to instead
assume then it's good case closed he called such a culture a technopoly and
he didn't mince words in warning against it technopoly eliminates alternatives to itself in
precisely the way Aldous Huxley outlined in Brave New World he argued in his 1993 book on the topic
it does not make them illegal it does not make them immoral it does not even make them unpopular
it makes them invisible and therefore irrelevant Postman died in 2003 but if he were alive
today he would likely Express amazement about how quickly his fears from the 1990s came
to fruition a slide driven by the unforeseen and sudden rise of the internet fortunately
postman has an intellectual heir to continue this argument in the internet age the hyper
citational social critic evgenie Moore is off in his 2013 book to save everything click here
morsov attempts to pull back the curtains on our technopolic obsession with the internet a
term he purposefully places in scare quotes to emphasize its role as an ideology saying
it's this propensity to view the internet as a source of wisdom and policy advice that
transforms it from a fairly uninteresting set of cables and network routers into a seductive and
exciting ideology perhaps today's Uber ideology in murazav's critique we've made the internet
synonymous with the Revolutionary future of business and government to make your company more
like the internet is to be with the times and to ignore these Trends is to be the proverbial
buggy wit maker in an automotive age we no longer see internet tools as products released by
for-profit companies funded by investors hoping to make a return and run by 20-somethings who
are often making things up as they go along we're instead quick to idolize these digital
doodads as a signifier of progress and a harbinger of a dare I say Brave New World this
internet centrism to steal another morizoff term is what technopoly looks like today it's
important that we recognize this reality because it explains the question that opened
this section the New York Times maintains a social media desk and pressures its writers like
Alyssa Rubin toward distracting Behavior because in an internet-centric technopoly such behavior
is not up for discussion the alternative to not embrace all things internet is as Postman
would say invisible and therefore irrelevant this invisibility explains the Uproar mentioned
earlier that arose when Jonathan Franzen dared suggests that novelists shouldn't tweet it
riled people not because they're well versed in book marketing and disagreed with franzen's
conclusion but because it surprised them that anyone serious would suggest the irrelevance of
social media in an internet-centric technopoly such a statement is the equivalent of
a flag burning desecration not debate perhaps the near Universal reach of this mindset
is best captured in an experience I had recently on my commute to the Georgetown campus where I
work waiting for the light to change so I could cross Connecticut Avenue I idled behind a truck
from a refrigerated supply chain logistics company refrigerated shipping is a complex competitive
business that requires equal skill managing trade unions and Route scheduling it's the ultimate old
school industry and in many ways is the opposite of the lean consumer-facing Tech startups that
currently receive so much attention what struck me is I waited in traffic behind this truck however
was not the complexity or scale of this company but instead a graphic that had been commissioned
and then it fixed probably at significant expense on the back of this entire fleet of trucks
a graphic that read like us on Facebook deep work is at a severe disadvantage in
a technopoly because it builds on values like quality craftsmanship and Mastery that are
decidedly old-fashioned and non-technological even worse to support deep work often requires
the rejection of much of what is new and high tech deep work is exiled in favor of more
distracting high-tech behaviors like the professional use of social media not because
the former is empirically inferior to the latter indeed if we had hard metrics relating the impact
of these behaviors on the bottom line our current technopoly would likely crumble but the
metric black hole prevents such Clarity and allows us instead to elevate all things
internet into morazov's feared Uber ideology in such a culture we should not be surprised
that deep work struggles to compete against the shiny thromb of tweets likes tagged
photos walls posts and all the other behaviors that were now taught are necessary
for no other reason than that they exist bad for business good for you deep work should
be a priority in today's business climate but it's not I've just summarized various
explanations for this paradox among them are the realities that deep work is hard and
shallow work is easier that in the absence of clear goals for your job the visible busyness that
surrounds shallow work becomes self-preserving and that our culture has developed a belief that
if a behavior relates to the internet then it's good regardless of its impact on our ability to
produce valuable things all of these Trends are enabled by the difficulty of directly measuring
the value of depth or the cost of ignoring it if you believe in the value of depth this reality
spells bad news for businesses in general as it's leading them to miss out on potentially massive
increases in their value production but for you as an individual good news lurks the myopia
of your peers and employers uncovers a great personal advantage assuming the trends outlined
here continue depth will become increasingly rare and therefore increasingly valuable having just
established that there's nothing fundamentally flawed about deep work and nothing fundamentally
necessary about the distracting behaviors that displace it you can therefore continue with
confidence with the ultimate goal of this book to systematically develop your personal ability
to go deep and by doing so reap great rewards chapter 3. deep work is Meaningful Rick fur is a
blacksmith he specializes in ancient and medieval metal working practices which he painstakingly
recreates in his shop Door County Forge works I do all my work by hand and use tools that
multiply my Force without limiting my creativity or interaction with the material he explains in
his artist statement what may take me a hundred Blows By Hand can be accomplished in one by a
large swaging machine this is the antithesis of my goal and to that end all my work shows
evidence of the two hands that made it a 2012 PBS documentary provides a glimpse into Furr's
world we learned that he works in a converted Barn in Wisconsin farm country not far inland
from the scenic Sturgeon Bay of Lake Michigan fur often leaves the barn doors open to vent
the heat of the forges one suspects his efforts framed by Farm Fields stretching to the horizon
the setting is idyllic but the work can seem at first encounter brutish in the documentary
fur is trying to recreate a viking era sword he begins by using a 1500 year old technique
to smelt Crucible steel an unusually pure for the period form of the metal the result is an
Ingot not much bigger than three or four stacked smartphones this dense Ingot must then be shaped
and Polished into a long and elegant sword blade this part the initial breakdown is terrible fur
says to the camera as he methodically heats the Ingot hits it with a hammer turns it hits it
then puts it back in the Flames to start over the narrator reveals that it will take eight
hours of this hammering to complete the shaping as you watch for a work however the sense of
the labor shifts it becomes clear that he's not drearily whacking at the metal like a miner with
a pickaxe every hit though forceful is carefully controlled he peers intently at the metal through
thin framed intellectual glasses which seem out of place perched above his heavy beard and broad
shoulders turning it just so for each impact you have to be very gentle with it or you will
crack it he explains after a few more Hammer strikes he adds you have to nudge it slowly
it breaks down then you start to enjoy it at one point about halfway through the smithing
after fur has finished hammering out the desired shape he begins rotating the metal carefully in
a narrow trough of burning charcoal as he stares at the blade something clicks it's ready he lifts
the sword red with heat holding it away from his body as he strides swiftly toward a pipe filled
with oil and plunges in the blade to cool it after a moment of relief that the blade did not
crack into pieces a common Occurrence at this step fur pulls it from the oil the residual
heat of the metal lights the fuel engulfing the sword's full length in yellow flames
fur holds the burning sword up above his head with a single powerful arm and stares
at it a moment before blowing out the fire during this brief pause the flame illuminates
his face and his admiration is palpable to do it right it is the most complicated
thing I know how to make fur explains and it's that challenge that drives me I
don't need a sword but I have to make them Rick Furr is a master Craftsman whose
work requires him to spend most of his day in a state of depth even a small slip in
concentration can ruin dozens of hours of effort he's also someone who clearly finds great meaning
in his profession this connection between deep work and a good life is familiar and widely
accepted when considering the world of Craftsmen the satisfactions of manifesting oneself
concretely in the world through manual competence have been known to make a man quiet and easy
explains Matthew Crawford and we believe him but when we shift our attention to knowledge work this
connection is muddied part of the issue is clarity Craftsmen like fur tackle professional challenges
that are simple to Define but difficult to execute a useful imbalance when seeking purpose knowledge
work exchanges this Clarity for ambiguity it can be hard to Define exactly what a given knowledge
worker does and how it differs from another on our worst days it can seem that all knowledge
work boils down to the same exhausting Royal of emails in PowerPoint with only the charts used in
the slides differentiating one career from another fur himself identifies this blandness when he
writes the world of information super highways and cyberspace has left me rather cold and
disenchanted another issue muddying the connection between depth and meaning and
knowledge work is the cacophony of voices attempting to convince knowledge workers to
spend more time engaged in Shallow activities as elaborated in the last chapter we live in an
era where anything internet related is understood by default to be Innovative and necessary depth
destroying behaviors such as immediate email responses and an active social media presence
are lauded while avoidance of these Trends generate suspicion no one would fault Rick fur
for not using Facebook but if a knowledge worker makes this same decision then he's labeled an
eccentric as I've learned from personal experience just because this connection between depth and
meaning is less clear in knowledge work however doesn't mean that it's non-existent the goal of
this chapter is to convince you that deep work can generate as much satisfaction in an information
economy as it so clearly does in a craft economy in the sections ahead I'll make
three arguments to support this claim these arguments roughly follow a trajectory
from the conceptually narrow to Broad starting with a neurological perspective moving to the
psychological and ending with the philosophical I'll show that regardless of the angle from
which you attack the issue of depth and knowledge work it's clear that by embracing
depth over shallowness you can tap the same veins of meaning that drive Craftsmen like
Rick fur the thesis of this final chapter in part one therefore is that a deep life is not just
economically lucrative but also a life well lived a neurological argument for depth the science
writer Winfred Gallagher stumbled onto a connection between attention and happiness
after an unexpected and terrifying event a cancer diagnosis not just cancer she clarifies
but a particularly nasty fairly Advanced kind as Gallagher recalls in her 2009 book wrapped
as she walked away from the hospital after the diagnosis she formed a sudden and strong intuition
this disease wanted to monopolize my attention but as much as possible I would focus on my life
instead the cancer treatment that followed was exhausting and terrible but Gallagher couldn't
help noticing in that corner of her brain honed by a career in non-fiction writing that her
commitment to focus on what was good in her life movies walks and a 630 Martini worked
surprisingly well her life during this period should have been mired in fear and pity but
it was instead she noted often quite Pleasant her curiosity peaked Gallagher set out to better
understand the role that attention that is what we choose to focus on and what we choose to
ignore plays in defining the quality of our life after five years of science reporting she
came away convinced that she was witness to a grand unified theory of the Mind like
fingers pointing to the Moon other diverse disciplines from anthropology to education
behavioral economics to family counseling similarly suggest that the skillful management of
attention is the Cena quanon of the good life and the key to improving virtually every aspect of
your experience this concept upends the way most people think about their subjective experience
of life we tend to place a lot of emphasis on our circumstances assuming that what happens
to us or fails to happen determines how we feel from this perspective the small scale details
of how you spend your day aren't that important because what matters are the large-scale outcomes
such as whether or not you get a promotion or move to that nicer apartment according to Gallagher
Decades of research contradict this understanding our brains instead construct our world
view based on what we pay attention to if you focus on a cancer diagnosis you and
your life become unhappy and dark but if you focus instead on an evening Martini you in
your life become more pleasant even though the circumstances in both scenarios are the same as
Gallagher summarizes who you are what you think feel and do what you love is the sum of what you
focus on in wrapped Gallagher surveys the research supporting this understanding of the Mind she
cites for example the University of North Carolina psychologist Barbara Frederickson a researcher who
specializes in the cognitive appraisal of emotions after a bad or disrupting occurrence in your
life frederickson's research shows what you choose to focus on exerts significant
leverage on your attitude going forward these simple choices can provide
a reset button to your emotions she provides the example of a couple fighting
over inequitable splitting of household chores rather than continuing to focus on your partner's
selfishness and sloth she suggests you might focus on the fact that at least a festering conflict
has been aired which is the first step toward a solution to the problem and to your improved
mood this seems like a simple exhortation to look on the bright side but Fredrickson found
that skillful use of these emotional leverage points can generate a significantly more
positive outcome after negative events scientists can watch this effect in action
all the way down to the neurological level Stanford psychologist Laura karstensen to name
one such example used in fmri scanner to study the brain behavior of subjects presented with both
positive and negative imagery she found that for young people their amygdala a center of emotion
fired with activity at both types of imagery when she instead scanned the elderly the
amygdala fired only for the positive images karstensen hypothesizes that the elderly subjects
had trained the prefrontal cortex to inhibit the amygdala in the presence of negative stimuli
these elderly subjects were not happier because their life circumstances were better than those
of the young subjects they were instead happier because they had rewired their brains to ignore
the negative and Savor the positive by skillfully managing their attention they improved their
world without changing anything concrete about it we can now step back and use Gallagher's Grand
Theory to better understand the role of deep work in cultivating a good life this Theory tells
us that your world is the outcome of what you pay attention to so consider for a moment the type
of mental World constructed when you dedicate significant time to deep endeavors there's a
gravity and sense of importance inherent in deep work whether you're Rick fur smitting a sword
or a computer programmer optimizing an algorithm Gallagher's Theory therefore predicts that if
you spend enough time in this state your mind will understand your world as rich in meaning
and importance there is however a hidden but equally important benefit to cultivating wrapped
attention in your workday such concentration hijacks your attention apparatus preventing
you from noticing the many smaller and Less Pleasant things that unavoidably and persistently
populate Our Lives the psychologist nahali chick sent mahali whom we'll learn more about in
the next section explicitly identifies this Advantage when he emphasizes the advantage
of cultivating concentration so intense that there is no attention left over to think about
anything irrelevant or to worry about problems danger is especially pronounced in knowledge
work which due to its dependence on ubiquitous connectivity generates a devastatingly appealing
Buffet of distraction most of which will if given enough attention leech meaning and importance
from the world constructed by your mind to help make this claim more concrete I'll use
myself as a test case consider for example the last five emails I sent before I began
writing the first draft of this chapter following are the subject lines of these
messages along with summaries of their contents re-urgent Cal Newport brand registration
confirmation this message was in response to a standard scam in which a company tries to trick
website owners into registering their domain in China I was annoyed that they kept spamming me so
I lost my cool and responded feudally of course by telling them their scam would be more convincing
if they spelled website correctly in their emails re Sr this message was a conversation with a
family member about an article he saw in the Wall Street Journal re important advice this
email was part of a conversation about optimal retirement investment strategies re-forward study
hacks this email was part of a conversation in which I was attempting to find a time to meet
with someone I know who was visiting my city a task Complicated by his fractured schedule during
his visit re just curious this message was part of a conversation in which a colleague and I were
reacting to some thorny office politics issues of the type that are frequent and cliched in academic
departments these emails provide a nice case study of the type of shallow concerns that Vie for your
attention in a knowledge work setting some of the issues presented in these sample messages
are benign such as discussing an interesting article some are vaguely stressful such as the
conversation on retirement saving strategies a type of conversation which almost always concludes
with you not doing the right things some are frustrating such as trying to arrange a meeting
around busy schedules and some are explicitly negative such as angry responses to scammers
or worried discussions about office politics many knowledge workers spend most of their working
day interacting with these types of shallow concerns even when they're required to complete
something more involved the habit of frequently checking inboxes ensures that these issues remain
at the Forefront of their attention Gallagher teaches us that this is a foolhardy way to go
about your day as it ensures that your mind will construct an understanding of your working life
that's dominated by stress irritation frustration and triviality the world represented by your inbox
in other words isn't a pleasant world to inhabit even if your colleagues are all genial and
your interactions are always upbeat and positive by allowing your attention to drift
over the seductive landscape of the shallow you run the risk of falling into another
neurological trap identified by Gallagher five years of reporting on attention have
confirmed some home truths Gallagher reports among them is the notion that the idle mind
is the devil's workshop when you lose focus your mind tends to fix on what could be wrong
with your life instead of what's right a work day driven by the shallow from a neurological
perspective is likely to be a draining and upsetting day even if most of the shallow things
that capture your attention seem harmless or fun the implication of these findings is clear in
work and especially knowledge work to increase the time you spend in a state of depth is to
Leverage The Complex Machinery of the human brain in a way that for several different
neurological reasons maximizes the meaning and satisfaction you'll associate with your
working life after running my tough experiment with cancer I have a plan for living the rest
of my life Gallagher concludes in her book I'll choose my targets with care then give
them my wrapped attention in short I'll live the focused life because it's the best
kind there is we'd be wise to follow her lead a psychological argument for depth our second argument for why depth generates
meaning comes from the work of one of the world's best known and most misspelled
psychologists mahali cheekset mahali in the early 1980s cheek sent mahali working with
Reed Larson a young colleague at the University of Chicago invented a new technique for understanding
the psychological impact of everyday behaviors at the time it was difficult to accurately measure
the psychological impact of different activities if you brought someone into a laboratory and asked
her to remember how she felt at a specific point many hours ago she was unlikely to recall if you
instead gave her a diary and asked her to record how she felt throughout the day she wouldn't
be likely to keep up the entries with diligence it's simply too much work cheek sent mahali
and Larson's breakthrough was to leverage new technology for the time to bring the question to
the subject right when it mattered in more detail they outfitted experimental subjects with pagers
these pagers would beep at randomly selected intervals in modern incarnations of this method
smartphone apps play the same role when the Beeper went off the subjects would record what they
were doing at the exact moment and how they felt in some cases they would be provided with a
journal in which to record this information while in others they would be given a phone number to
call to answer questions posed by a field worker because the beeps were only occasional but hard
to ignore the subjects were likely to follow through with the experimental procedure and
because the subjects were recording responses about an activity at the very moment they were
engaged in it the responses were more accurate cheek sent mahali and Larson called the
approach the experience sampling method esm and it provided unprecedented insight into how we
actually feel about the Beats of our daily lives among many breakthroughs cheek sent mahali's
work with esm helped validate a theory he had been developing over the preceding decade the best
moments usually occur when a person's body or mind is stretched to its limits in a voluntary effort
to accomplish something difficult and worthwhile Sheik sent mahali calls this mental state flow a
term he popularized with a 1990 book of the same title at the time this finding pushed back against
conventional wisdom most people assumed and still do that relaxation makes them happy we want to
work less and spend more time in the hammock but the results from cheek sent mahali's esm
studies revealed that most people have this wrong ironically he writes jobs are actually easier to
enjoy than free time because like flow activities they have built-in goals feedback rules and
challenges all of which encourage one to become involved in one's work to concentrate and
lose oneself in it free time on the other hand is unstructured and requires much greater effort
to be shaped into something that can be enjoyed when measured empirically people were happier at
work and less happy relaxing than they suspected and is the esm studies confirmed the more such
flow experiences that occur in a given week the higher the subject's life satisfaction human
beings it seems are at their best when immersed deeply in something challenging there is of
course overlap between the theory of flow and the ideas of Winifred Gallagher highlighted in the
last section both Point toward the importance of depth over shallowness but they focus on two
different explanations for this importance Gallagher's writing emphasizes that
the content of what we focus on matters if we give wrapped attention to important
things and therefore also ignore shallow negative things we'll experience our working
life as more important and positive cheek sent mahali's theory of Flow by contrast is mostly
agnostic to the content of our attention though he would likely agree with the research cited by
Gallagher his theory notes that the feeling of going deep is in itself very rewarding our minds
like this challenge regardless of the subject the connection between deep work and flow should
be clear deep work is an activity well suited to generate a flow State the phrases used by
cheek sent mahali to describe what generates flow include Notions of stretching your mind to
its limits concentrating and losing yourself in an activity all of which also describe deep work
and as we just learned flow generates happiness combining these two ideas we get a powerful
argument from psychology in favor of depth Decades of research stemming from cheek scent
mahali's original esm experiments validate that the act of going deep orders the Consciousness in
a way that makes life worthwhile cheek sent mahali even goes so far as to argue that modern companies
should embrace this reality suggesting that jobs should be redesigned so that they resemble
as closely as possible flow activities noting however that such a redesign would be difficult
and disruptive see for example my arguments from the previous chapter cheek sent mahali then
explains that it's even more important that the individual learn how to seek out opportunities
for flow this ultimately is the lesson to come away with from our brief foray into the world
of experimental psychology to build your working life around the experience of flow produced by
Deep work is a proven path to deep satisfaction a philosophical argument for depth our final
argument for the connection between depth and meaning requires us to step back from the more
concrete worlds of neuroscience and psychology and instead adopt a philosophical perspective I'll
turn for help in this discussion to a pair of Scholars who know this topic well Herbert Dreyfus
who taught philosophy at Berkeley for more than four decades and Sean doran's Kelly who at the
time of this writing is the chair of Harvard's philosophy Department in 2011 Dreyfus and Kelly
published a book all things shining which explores how Notions of sacredness and meaning have
evolved throughout the history of human culture they set out to reconstruct this history because
they're worried about its endpoint in our current ERA the world used to be in its various forms a
world of sacred shining things Dreyfus and Kelly explained early in the book The Shining things now
seem far away what happened between then and now the short answer the authors argue is
Descartes from Descartes skepticism came the radical belief that the individuals seeking
certainty trumped a God or King bestowing truth the resulting Enlightenment of course led to
the concept of Human Rights and freed many from oppression but as Dreyfus and Kelly emphasize for
all its good in the political arena in the domain of the metaphysical this thinking stripped the
world of the order and sacredness essential to creating meaning in a post-enlightenment world
we have tasked ourselves to identify what's meaningful and what's not an exercise that can
seem arbitrary and induce a creeping nihilism the enlightenment's metaphysical Embrace of
the autonomous individual leads not just to a boring life Dreyfus and Kelly worry it leads
almost inevitably to a nearly unlivable one this problem might at first seem far
removed from our quest to understand the satisfaction of depth but when we
proceed to Dreyfus and Kelly's solution we will discover Rich new insights into the
sources of meaning in professional Pursuits this connection should seem less surprising
when it's revealed that Dreyfus and Kelly's response to Modern nihilism Builds on the very
subject that opened this chapter the Craftsman craftsmanship Dreyfus and Kelly argue in their
book's conclusion provides a key to reopening a sense of sacredness in a responsible manner
to illustrate this claim they use an organizing example an account of a master wheel right the
now lost profession of shaping wooden wagon wheels because each piece of wood is distinct it
has its own personality they write after a passage describing the details of the wheel
rights craft the woodworker has an intimate relationship with the wood he works its subtle
virtues call out to be cultivated and cared for in this appreciation for the subtle virtues of his
medium they note the Craftsman has stumbled onto something crucial in a post-enlightenment world
a source of meaning cited outside the individual the wheel right doesn't decide arbitrarily
which Virtues Of The Wood he works are valuable and which are not this value is inherent in
the wood and the task it's meant to perform as Dreyfus and Kelly explain such
sacredness is common to craftsmanship the task of a Craftsman they conclude is not
to generate meaning but rather to cultivate in himself the skill of Discerning the meanings that
are already there this frees the Craftsmen of the nihilism of autonomous individualism providing
an ordered world of meaning at the same time this meaning seems safer than the sources cited
in previous eras the wheel right the authors imply cannot easily use the inherent quality of
a piece of pine to justify a despotic monarchy returning to the question of professional
satisfaction Dreyfus and Kelly's interpretation of craftsmanship as a path to meaning provides
a nuanced understanding of why the work of those like Rick fur resonates with so many of
us the look of satisfaction on Furr's face as he works to extract Artistry from crude
Metals these philosophers would argue is a look expressing appreciation for something Elusive
and valuable in modernity a glimpse of the sacred once understood we can connect the sacredness
inherent in traditional craftsmanship to the world of knowledge work to do so there
are two key observations we must first make the first might be obvious but requires
emphasis there's nothing intrinsic about the manual trades when it comes to generating this
particular source of meaning any Pursuit be it physical or cognitive that supports high levels
of skill can also generate a sense of sacredness to elaborate this point let's jump from the
old-fashioned examples of carving wood or smithing metal to the modern example of computer
programming consider this quote from the coding Prodigy Santiago Gonzalez describing his work to
an interviewer beautiful code is short and concise so if you were to give that code to another
programmer they would say oh that's well written code it's much like as if you were writing a
poem Gonzalez discusses computer programming similarly to the way Woodworkers discuss their
craft in the passages quoted by Dreyfus and Kelly the pragmatic programmer a well-regarded
book in the computer programming field makes this connection between code and old style
craftsmanship more directly by quoting the medieval Quarry workers Creed in its preface we
who cut mere Stones must always be envisioning cathedrals the book then elaborates that computer
programmers must see their work in the same way within the overall structure of a project there
is always room for individuality and craftsmanship 100 years from now our engineering may seem
as archaic as the techniques used by medieval Cathedral Builders seem to today's civil engineers
while our craftsmanship will still be honored you don't in other words need to be toiling in an
open-air Barn for your efforts to be considered the type of craftsmanship that can generate
Dreyfus and Kelly's meaning a similar potential for craftsmanship can be found in most skilled
jobs in the information economy whether you're a writer marketer consultant or lawyer your work
is craft and if you hone your ability and apply it with respect and care then like the skilled
wheel right you can generate meaning in the daily efforts of your professional life it's here that
some might respond that their knowledge work job cannot possibly become such a source of meaning
because their job subject is much too mundane but this is flawed thinking that our consideration
of traditional craftsmanship can help correct in our current culture we place a lot of emphasis
on job description our obsession with the advice to follow your passion the subject of my last book
for example is motivated by the flawed idea that what matters most for your career satisfaction
is the specifics of the job you choose in this way of thinking there are some rarified
jobs that can be a source of satisfaction perhaps working in a non-profit or starting a software
company while all others are soulless and Bland the philosophy of Dreyfus and Kelly frees us from
such traps the Craftsman they cite don't have rarified jobs throughout most of human history to
be a blacksmith or a wheel right wasn't glamorous but this doesn't matter as the specifics of the
work are irrelevant the meaning uncovered by such efforts is due to the skill and appreciation
inherent in craftsmanship not the outcomes of their work put another way a wooden wheel is not
Noble but its shaping can be the same applies to knowledge work you don't need a rarified job you
need instead a rarified approach to your work the second key observation about this
line of argument is that cultivating craftsmanship is necessarily a deep task and
therefore requires a commitment to deep work recall that I argued in chapter 1 the Deep
work is necessary to hone skills and to then apply them at an elite level the core
activities in craft deep work therefore is key to extracting meaning from your profession
in the manner described by Dreyfus and Kelly it follows that to embrace deep work in your
own career and to direct it toward cultivating your skill is an effort that can transform a
knowledge work job from a distracted draining obligation into something satisfying a portal
to a world full of shining wondrous things Homo sapiens deep pensus the first two
chapters of part one were pragmatic they argued that deep work is becoming
increasingly valuable in our economy at the same time that it also is becoming
increasingly rare for somewhat arbitrary reasons this represents a classic Market mismatch if you
cultivate this skill you'll Thrive professionally this Final Chapter by contrast has little to
add to this practical discussion of workplace advancement and yet it's absolutely necessary
for these earlier ideas to gain traction the sections ahead describe a rigorous program
for transforming your professional life into one centered on depth this is a difficult
transition and as with many such efforts well-reasoned pragmatic arguments can motivate
you only to a certain point eventually the goal you pursue needs to resonate at a more human
level this chapter argues that when it comes to the Embrace of depth such resonance is inevitable
whether you approach the activity of going deep from the perspective of Neuroscience psychology
or lofty philosophy these paths all seem to lead back to a connection between depth and meaning
it's as if our species has evolved into one that flourishes in depth and wallows in shallowness
becoming what we might call homo sapiens deepenses I earlier quoted Winifred Gallagher the converted
disciple of depth saying I'll live the focused life because it's the best kind there is this
is perhaps the best way to sum up the argument of this chapter and of part one more broadly a
deep life is a good life any way you look at it part two the rules rule number one work deeply soon after I met
David Dewayne for a drink at a Dupont Circle bar he brought up the eudaimonia machine Duane is
an architecture professor and therefore likes to explore the intersection between the conceptual
and the concrete the eudaimonia machine is a good example of this intersection the machine which
takes its name from the ancient Greek concept of eudaimonia a state in which you're achieving your
full human potential turns out to be a building the goal of the machine David explained is to
create a setting where the users can get into a state of deep human flourishing creating work
that's at the absolute extent of their personal abilities it is in other words a space designed
for the sole purpose of enabling the deepest possible deep work I was as you might expect
intrigued as Dwayne explained the machine to me he grabbed a pen to sketch its proposed layout
the structure is a one-story narrow rectangle made up of five rooms placed in a line one after the
other there's no shared hallway you have to pass through one room to get to the next as Dewayne
explains the lack of circulation is critical because it doesn't allow you to bypass any of
the spaces as you get deeper into the machine the first room you enter when coming
off the street is called the gallery in Duane's plan this room would contain examples
of deep work produced in the building it's meant to inspire the users of the machine creating
a culture of healthy stress and peer pressure as you leave the gallery you next enter the
salon in here Dwayne imagines access to high quality coffee and perhaps even a full bar there
are also couches and Wi-Fi the salon is designed to create a mood that hovers between intense
curiosity and argumentation this is a place to debate brood and in general work through the
ideas that you'll develop deeper in the machine beyond the salon you enter the library this room
stores a permanent record of all work produced in the machine as well as the books and other
resources used in this previous work there will be copiers and scanners for Gathering and collecting
the information you need for your project Dwayne describes the library as
the hard drive of the machine the next room is the office space it contains
a standard conference room with a white board and some cubicles with desks the office Dwayne
explains is for low intensity activity to use our terminology this is the space to complete
the shallow efforts required by your project Duane imagines an administrator with a desk in the
office who could help its users improve their work habits to optimize their efficiency this brings
us to the final room of the machine a collection of what Dwayne calls deep work Chambers he adopted
the term deep work from my articles on the topic each chamber is conceived to be six by
ten feet and protected by thick sound proof walls Duane's plans call for 18 inches
of insulation the purpose of the deep work chamber is to allow for total focus and
uninterrupted workflow Duane explains he imagines a process in which you spend 90 minutes
inside take a 90-minute break and repeat two or three times at which point your brain will have
achieved its limit of concentration for the day for now the eudaimonium machine exists only
as a collection of architectural drawings but even as a plan its potential to support
impactful work excites Duane this design remains in my mind the most interesting piece
of architecture I've ever produced he told me in an ideal world one in which the
true value of deep work is accepted and celebrated we'd all have access to
something like the eudaimonia machine perhaps not David Dewayne's exact design but
more generally speaking a work environment and culture designed to help us extract
as much value as possible from our brains unfortunately this vision is far from our current
reality we instead find ourselves in distracting open offices where inboxes cannot be neglected and
meetings are incessant a setting where colleagues would rather you respond quickly to their latest
email than produce the best possible results as a listener of this book in other words
you're a disciple of depth in a shallow world this rule the first of four such rules in
part two of this book is designed to reduce this conflict you might not have access to your
own eudaimonia machine but the strategies that follow will help you simulate its effects in
your otherwise distracted professional life they'll show you how to transform deep work from
an aspiration into a regular and significant part of your daily schedule rules number two through
number four will then help you get the most out of this deep work habit by presenting among other
things strategies for training your concentration ability and fighting back encroaching
distractions before proceeding to these strategies however I want to First address a
question that might be nagging you why do we need such involved interventions put another way
once you accept that deep work is valuable isn't it enough to just start doing more of it do
we really need something as complicated as the eudaimonia machine or its equivalent for something
as simple as remembering to concentrate more often unfortunately when it comes to replacing
distraction with Focus matters are not so simple to understand why this is true let's take a closer
look at one of the main obstacles to going deep the urge to turn your attention towards something
more superficial most people recognize that this urge can complicate efforts to concentrate
on hard things but most underestimate its regularity and strength consider a 2012 study
led by psychologists Wilhelm Hoffman and Roy Baumeister that outfitted 205 adults with beepers
that activated it randomly selected times this is the experience sampling method discussed in part
one when the Beeper sounded the subject was asked to pause for a moment to reflect on desires
that he or she was currently feeling or had felt in the last 30 minutes and then answer a set
of questions about these desires after a week the researchers had gathered more than 7 500 samples
here's the short version of what they found people fight desires all day long as Baumeister
summarized in his subsequent book willpower co-authored with the science writer John Tierney
desire turned out to be the norm not the exception the five most common desires these subjects fought
include not surprisingly eating sleeping and sex but the top five list also included desires
for taking a break from hard work checking email and social networking sites surfing the
web listening to music or watching television The Lure of the internet and television proved
especially strong the subjects succeeded in resisting these particularly addictive
distractions only around half the time these results are bad news for this Rule's
goal of helping you cultivate a deep work habit they tell us that you can expect to be
bombarded with the desire to do anything but work deeply throughout the day and if you're
like the German subjects from the Hoffman and Baumeister study these competing desires
will often win out you might respond at this point that you will succeed where these
subjects failed because you understand the importance of depth and will therefore be more
rigorous in your will to remain concentrated Noble sentiment but the Decades of research
that preceded this study underscore its futility a now voluminous line of inquiry initiated in a
series of pioneering papers also written by Roy Baumeister has established the following important
and at the time unexpected truth about willpower you have a finite amount of willpower
that becomes depleted as you use it your will in other words is not a manifestation
of your character that you can deploy without limit it's instead like a muscle that tires this
is why the subjects in the Hoffman and Baumeister study had such a hard time fighting desires
over time these distractions drained their finite pool of willpower until they could
no longer resist the same will happen to you regardless of your intentions unless
that is you're smart about your habits this brings me to the motivating idea behind the
strategies that follow the key to developing a deep work habit is to move Beyond Good Intentions
and add routines and rituals to your working life designed to minimize the amount of your
limited willpower necessary to transition into and maintain a state of unbroken concentration if
you suddenly decide for example in the middle of a distracted afternoon spent web browsing to switch
your attention to a cognitively demanding task you'll draw heavily from your finite willpower to
rest your attention away from the online shininess such attempts will therefore frequently fail on
the other hand if you deployed smart routines and rituals perhaps a set time and quiet location
used for your deep tasks each afternoon you'd require much less willpower to start and keep
going in the long run you therefore succeed with these deep efforts far more often with
this in mind the six strategies that follow can be understood as an arsenal of routines and
rituals designed with the science of limited willpower in mind to maximize the amount of deep
work you consistently accomplish in your schedule among other things they'll ask you to commit to
a particular pattern for scheduling this work and develop rituals to sharpen your concentration
before starting each session some of these strategies will deploy simple heuristics to hijack
your brain's motivation Center While others are designed to recharge your willpower Reserves at
the fastest possible rate you could just try to make deep work a priority but supporting this
decision with the strategies that follow or strategies of your own devising that are motivated
by the same principles will significantly increase the probability that you succeed in making deep
work a crucial part of your professional life decide on your depth philosophy the famed computer
scientist Donald knuth cares about deep work as he explains on his website what I do takes long
hours of studying an uninterruptible concentration a doctoral candidate named Brian Chappelle who
is a father with a full-time job also values deep work as it's the only way he can make progress
on his dissertation given his limited time Chappelle told me that his first encounter with
the idea of deep work was an emotional moment I mentioned these examples because although
knuth and Chappelle agree on the importance of depth they disagree on their philosophies for
integrating this depth into their work lives as I'll detail in the next section knuth deploys
a form of monasticism that prioritizes deep work by trying to eliminate or minimize all other
types of work Chappelle by contrast deploys a rhythmic strategy in which he works for
the same hours 5 to 7 30 a.m every weekday morning without exception before beginning a
workday punctuated by standard distractions both approaches work but not universally
knuth's approach might make sense for someone whose primary professional obligation is to think
big thoughts but if Chappelle adopted a similar rejection of all things shallow he'd likely
lose his job you need your own Philosophy for integrating deep work into your professional life
as argued in this Rule's introduction attempting to schedule deep work in an ad hoc fashion is not
an effective way to manage your limited willpower but this example highlights a general warning
about this selection you must be careful to choose a philosophy that fits your specific
circumstances as a mismatch here can derail your deep work habit before it has a chance to solidify
this strategy will help you avoid this Fate by presenting four different depth philosophies that
I've seen work exceptionally well in practice the goal is to convince you that there are many
different ways to integrate deep work into your schedule and it's therefore worth taking the
time to find an approach that makes sense for you the monastic philosophy of deep work scheduling
let's return to Donald knuth he's famous for many Innovations in computer science including
notably the development of a rigorous approach to analyzing algorithm performance among
his peers however knuth also maintains an aura of infamy for his approach to electronic
communication if you visit knuth's website at Stanford with the intention of finding his email
address you'll instead discover the following note I have been a happy man ever since January 1st
1990 when I no longer had an email address I'd used email since about 1975 and it seems to me
that 15 years of email is plenty for one lifetime email is a wonderful thing for people whose role
in life is to be on top of things but not for me my role is to be on the bottom of things
what I do takes long hours of studying and uninterruptible concentration knuth goes on
to acknowledge that he doesn't intend to cut himself off completely from the world he notes
that writing his books requires communication with thousands of people and that he wants
to be responsive to questions and comments his solution he provides an
address a postal mailing address he says that his Administrative Assistant will
sort through any letters arriving at that address and put aside those that she thinks are relevant
anything that's truly urgent she'll bring to knuth promptly and everything else he'll handle
in a big batch once every three months or so knuth deploys what I call the monastic philosophy
of deep work scheduling this philosophy attempts to maximize deep efforts by eliminating or
radically minimizing shallow obligations practitioners of the monastic philosophy tend to
have a well-defined and highly valued professional goal that they're pursuing and the bulk of their
professional success comes from doing this one thing exceptionally well it's this Clarity that
helps them eliminate the thicket of shallow concerns that tend to trip up those whose value
proposition in the Working World is more varied knuth for example explains his professional
goal as follows I try to learn certain areas of computer science exhaustively then I try to digest
that knowledge into a form that is accessible to people who don't have time for such study trying
to pitch knuth on the intangible returns of building an audience on Twitter or the unexpected
opportunities that might come through a more liberal use of email will fail as these behaviors
don't directly Aid his goal to exhaustively understand specific corners of computer science
and then write about them in an accessible manner another person committed to monastic deep work
is the acclaimed science fiction writer Neil Stevenson if you visit Stevenson's author website
you'll notice a lack of email or mailing address we can gain insight into this Omission from
a pair of essays that Stevenson posted on his early website hosted on the well back in the
early 2000s and which have been preserved by the internet archive in one such essay
archived in 2003 Stevenson summarizes his communication policy as follows persons
who wish to interfere with my concentration are politely requested not to do so and
warned that I don't answer email lest my communication policies key message get lost
in the verbiage I will put it here succinctly all of my time and attention are spoken for
several times over please do not ask for them to further justify this policy Stevenson wrote
an essay titled why I am a bad correspondent at the core of his explanation for his
inaccessibility is the following decision the productivity equation he writes is a
non-linear one in other words this accounts for why I am a bad correspondent and why I very rarely
accept speaking engagements if I organize my life in such a way that I get lots of long consecutive
uninterrupted time chunks I can write novels but as those chunks get separated and fragmented
my productivity as a novelist drops spectacularly Stevenson sees two mutually exclusive options
he can write good novels at a regular rate or he can answer a lot of individual emails into
10 conferences and as a result produce lower quality novels at a slower rate he chose the
former option and this Choice requires him to avoid as much as possible any source of shallow
work in his professional life this issue is so important to Stevenson that he went on to explore
its implications positive and negative in his 2008 science fiction epic anatham which considers
a world where an intellectual Elite live in monastic orders isolated from the distracted
masses and Technology thinking Deep Thoughts in my experience the monastic philosophy
makes many knowledge workers defensive the clarity with which its adherents identify
their value to the world I suspect touches a raw nerve for those whose contribution to
the information economy is more complex notice of course that more complex does not
mean lesser a high-level manager for example might play a vital role in the functioning of a
billion dollar company even if she cannot point to something discreet like a completed novel and
say this is what I produce this year therefore the pool of individuals to whom the monastic
philosophy applies is limited and that's okay if you're outside this pool it's radical
Simplicity shouldn't evince too much Envy on the other hand if you're inside this pool
someone whose contribution to the world is discreet clear and individualized then you should
give this philosophy serious consideration as it might be the deciding factor between an
average career and one that will be remembered the bimodal philosophy of deep work scheduling this book opened with a story about the
Revolutionary psychologist and thinker Carl Jung in the 1920s at the same time that Jung was
attempting to break away from the strictures of his mentor Sigmund Freud he began regular
retreats to a rustic Stone House he built in the woods outside the small town of bollingan when
there Jung would lock himself every morning into a minimally appointed room to write without
interruption he would then meditate and walk in the woods to clarify his thinking in
preparation for the next day's writing these efforts I argued were aimed at increasing
the intensity of Jung's deep work to a level that would allow him to succeed in intellectual
combat with Freud and his many supporters in recalling this story I want to emphasize
something important Jung did not deploy a monastic approach to deep work Donald knuth and Neil
Stevenson are examples from earlier attempted to completely eliminate distraction and shallowness
from their professional lives Jung by contrast sought this elimination only during the periods
he spent at his retreat the rest of Jung's time was spent in Zurich where his life was anything
but monastic he ran a busy clinical practice that often had him seeing patients until late at
night he was an active participant in the Zurich coffeehouse culture and he gave and attended many
lectures in the city's respected universities Einstein received his Doctorate from one
University in Zurich and later taught at another he also interestingly enough knew Young and the
two shared several dinners to discuss the key ideas of Einstein's special relativity Jung's life
in Zurich in other words is similar in many ways to the modern archetype of the hyper-connected
digital age knowledge worker replace Zurich with San Francisco and letter with tweet and we
could be discussing some hot shot Tech CEO Jung's approach is what I call the bimodal
philosophy of deep work this philosophy asks that you divide your time dedicating some clearly
defined stretches to deep Pursuits and leaving the rest open to everything else during the Deep time
the bimodal worker will act monastically seeking intense and uninterrupted concentration during
the shallow time such focus is not prioritized this division of time between deep and open
can happen on multiple scales for example on the scale of a week you might dedicate a four
day weekend to depth and the rest to open time similarly on the scale of a year you might
dedicate one season to contain most of your deep stretches as many academics do
over the summer or while on sabbatical the bimodal philosophy believes the Deep
work can produce extreme productivity but only if the subject dedicates enough time to such
Endeavors to reach maximum cognitive intensity the state in which real breakthroughs occur
this is why the minimum unit of time for deep work in this philosophy tends to be at least one
full day to put aside a few hours in the morning for example is too short to count as a deep
work stretch for an adherent of this approach at the same time the bimodal philosophy is
typically deployed by people who cannot succeed in the absence of substantial commitments to
non-deep Pursuits um for example needed his clinical practice to pay the bills and the Zurich
coffeehouse scene to stimulate his thinking the approach of Shifting between two modes provides
a way to serve both needs well to provide a more modern example of the bimodal philosophy in action
we can once again consider Adam Grant the Wharton business school Professor whose thoughtfulness
about work habits was first introduced in part one as you might recall Grant's scheduled during
his rapid rise through the professorship ranks at Wharton provides a nice bimodality case study
on the scale of the academic year he stacked his courses into one semester so that he could focus
the other two on deep work during these deep semesters he then applied the bimodal approach on
the weekly scale he would perhaps once or twice a month take a period of two to four days to become
completely monastic he would shut his door put an out of office Auto responder on his email
and work on his research without interruption outside of these deep sessions Grant remained
famously open and accessible in some sense he had to be his 2013 best seller give and take promotes
the practice of giving of your time and attention without expectation of something in return
as a key strategy in professional advancement those who deploy the bimodal philosophy of deep
work admire the productivity of the monastics but also respect the value they receive from
the shallow behaviors in their working lives perhaps the biggest obstacle to implementing
this philosophy is that even short periods of deep work require a flexibility that many
fear they lack in their current positions if even an hour away from your inbox makes
you uncomfortable then certainly the idea of Disappearing for a day or more at a time will
seem impossible but I suspect bimodal working is compatible with more types of jobs than you might
guess earlier for example I described a study by Harvard Business School Professor Leslie perlow
in this study a group of management Consultants were asked to disconnect for a full day each work
week the Consultants were afraid the client would Rebel it turned out that the client didn't care
as Yoon Grant and perlow's subjects discovered people will usually respect your right to
become inaccessible if these periods are well-defined and well advertised and outside
these stretches you're once again easy to find the rhythmic philosophy of deep work scheduling in the early days of the Seinfeld show Jerry
Seinfeld remained a working comic with a busy tour schedule it was during this period that
a writer and comic named Brad Isaac who was working Open Mic nights at the time ran into
Seinfeld at a club waiting to go on stage as Isaac later explained in a now classic Lifehacker
article I saw my chance I had to ask Seinfeld if he had any tips for a young comic what he told me
was something that would benefit me for a lifetime Seinfeld began his advice to Isaac with some
common sense noting the way to be a better comic was to create better jokes and then explaining
that the way to create better jokes was to write every day Seinfeld continued by describing a
specific technique he used to help maintain this discipline he keeps a calendar on his wall
every day that he writes jokes he crosses out the date on the calendar with a big red X after
a few days you'll have a chain Seinfeld said just keep at it and the chain will grow longer
every day you'll like seeing that chain especially when you get a few weeks under your belt
your only job next is to not break the chain this chain method as some now call it
soon became a hit among writers and fitness enthusiasts communities that thrive
on the ability to do hard things consistently for our purposes it provides a specific example
of a general approach to integrating depth into your life the rhythmic philosophy this philosophy
argues that the easiest way to consistently start deep work sessions is to transform them into a
simple regular habit the goal in other words is to generate a rhythm for this work that removes
the need for you to invest energy in deciding if and when you're going to go deep the chain method
is a good example of the rhythmic philosophy of deep work scheduling because it combines
a simple scheduling heuristic do the work every day with an easy way to remind yourself
to do the work the big red x's on the calendar another common way to implement the rhythmic
philosophy is to replace the visual aid of the chain method with a set starting time
that you use every day for deep work in much the same way that maintaining visual
indicators of your work progress can reduce the barrier to entry for going deep eliminating
even the simplest scheduling decisions such as when during the day to do the work also
reduces this barrier consider the example of Brian Chappelle the busy doctoral candidate
I introduced in the opening to this strategy Chappelle adopted the rhythmic philosophy of deep
work scheduling out of necessity around the time that he was ramping up his dissertation writing
he was offered a full-time job at a center on the campus where he was a student professionally this
was a good opportunity and Chappelle was happy to accept it but academically a full-time job
especially when coupled with the recent arrival of Chappelle's first child made it difficult to
find the depth needed to write thesis chapters Chappelle began by attempting a vague commitment
to deep work he made a rule that deep work needed to happen in 90-minute chunks recognizing
correctly that it takes time to ease into a state of concentration and he decided he would try to
schedule these chunks in an ad hoc manner whenever appropriate openings in his schedule arose not
surprisingly this strategy didn't yield much productivity in a dissertation boot camp Chappelle
had attended the year before he'd managed to produce a full thesis chapter in a single week of
rigorous deep work after he accepted his full-time job he managed to produce only a single additional
chapter in the entire first year he was working it was the glacial writing progress during
this year the drove Chappelle to embrace the rhythmic method he made a rule that he would
wake up and start working by 5 30 every morning he would then work until 7 30 make breakfast and
go to work already done with his dissertation obligations for the day please buy early progress
he soon pushed his wake-up time to 4 45 to squeeze out even more morning depth when I interviewed
Chappelle for this book he described his rhythmic approach to deep work scheduling as both
astronomically productive and guilt-free his routine was producing four to five
pages of academic prose per day and was capable of generating drafts of thesis
Chapters at a rate of one chapter every two or three weeks a phenomenal output for
someone who also worked a nine-to-five job who's to say that I can't be that prolific he
concluded why not me the rhythmic philosophy provides an interesting contrast to the bimodal
philosophy it perhaps fails to achieve the most intense levels of deep thinking sought in the
day-long concentration sessions favored by the bimodalist the trade-off however is that this
approach works better with the reality of human nature by supporting deep work with Rock Solid
routines that make sure a little bit gets done on a regular basis the rhythmic scheduler will often
log a larger total number of deep hours per year the decision between rhythmic and bimodal
can come down to your self-control in such scheduling matters if you're Carl Jung and are
engaged in an intellectual dog fight with Sigmund Freud supporters you'll likely have no trouble
recognizing the importance of finding time to focus on your ideas on the other hand if you're
writing a dissertation with no one pressuring you to get it done the habitual nature of the rhythmic
philosophy might be necessary to maintain progress for many however it's not just self-control issues
that bias them toward the rhythmic philosophy but also the reality that some jobs don't allow you
to disappear for days at a time when the need to go deep arises for a lot of bosses the standard is
that you're free to focus as hard as you want so long as the boss's emails are still answered
promptly this is likely the biggest reason why the rhythmic philosophy is one of the most
common among deep workers in standard office jobs the journalistic philosophy
of deep work scheduling in the 1980s the journalist Walter Isaacson was in
his 30s and well along in his rapid Ascent through the ranks of Time Magazine by this point he was
undoubtedly on the radar of the thinking class Christopher Hitchens for example writing
in the London Review of Books during this period called him one of the best
magazine journalists in America the time was right for Isaacson to write a big
important book a necessary step on the latter of journalistic achievement so Isaacson chose
a complicated topic an intertwined narrative biography of six figures who played an important
role in early Cold War policy and teamed up with a fellow young time editor Evan Thompson to produce
an appropriately weighty book an 864-page epic titled the wise men six friends and the world
they made this book which was published in 1986 was well received by the right people the New York
Times called it a richly textured account while the San Francisco Chronicle exalted that the two
Young Writers had fashioned a cold war Plutarch less than a decade later Isaacson reached the Apex
of his journalism career when he was appointed editor of time which she Then followed with a
second act as the CEO of a think tank and an incredibly popular biographer of figures including
Benjamin Franklin Albert Einstein and Steve Jobs what interests me about Isaacson however is
not what he accomplished with his first book but how he wrote it in uncovering this story I
must draw from a fortunate personal connection as it turns out in the Years leading up to the
publication of the wise men my uncle John Paul Newport who was also a journalist in New
York at the time shared his summer Beach rental with Isaacson to this day my uncle
remembers isaacson's impressive work habits it was always amazing he said he could Retreat
up to the bedroom for a while when the rest of us were chilling on the patio or whatever to
work on his book he'd go up for 20 minutes or an hour we'd hear the typewriter pounding then
he'd come down as relaxed as the rest of us the work never seemed to faze him he just happily
went up to work when he had the spare time Isaacson was methodic anytime he could find some
free time he would switch into a deep work mode and hammer away at his book this is how it turns
out one can write a 900 page book on the side while spending the bulk of Wednesday becoming one
of the country's best magazine writers I call this approach in which you fit deep work wherever you
can into your schedule the journalist philosophy this name is a nod to the fact that journalists
Like Walter Isaacson are trained to shift into a writing mode on a moment's notice as is required
by the deadline driven nature of their profession this approach is not for the Deep work
novice as I established in the opening to this rule the ability to rapidly switch
your mind from shallow to deep mode doesn't come naturally without practice such switches can
seriously deplete your finite willpower Reserves this habit also requires a sense of confidence
in your abilities a conviction that what you're doing is important and will succeed
this type of conviction is typically built on a foundation of existing professional
accomplishment Isaacson for example likely had an easier time switching to writing mode than
say a first-time novelist because Isaacson had worked himself up to become a respected writer
by this point he knew he had the capacity to write an epic biography and understood it to
be a key task in his professional advancement this confidence goes a long way in motivating hard
efforts I'm partial to the journalistic philosophy of deep work because it's my main approach
to integrating these efforts into my schedule in other words I'm not monastic in my deep work
though I do find myself occasionally jealous of my fellow computer scientist Donald knuth's
Unapologetic disconnection I don't deploy multi-day depth binges like the bimodalists and
though I am intrigued by the rhythmic philosophy my schedule has a way of thwarting attempts
to enforce a daily habit instead in an Ode to Isaacson I face each week as it arrives and do
my best to squeeze out as much depth as possible to write this book for example I had to take
advantage of free stretches of time wherever they popped up if my kids were taking a good nap I'd
grab my laptop and lock myself in the home office if my wife wanted to visit her parents in
nearby Annapolis on a weekend day I take advantage of the extra child care to disappear
to a quiet corner of their house to write if a meeting at work was canceled or
an afternoon left open I might Retreat to one of my favorite libraries on campus to
squeeze out a few hundred more words and so on I should admit that I'm not pure in my
application of the journalist's philosophy I don't for example make all my deep work decisions
on a moment-to-moment basis i instead tend to map out when I'll work deeply during each week at
the beginning of the week and then refine these decisions as needed at the beginning of each
day see rule number three for more details on my scheduling routines by reducing the need
to make decisions about deep work Moment by moment I can preserve more mental energy for the
deep thinking itself in the final accounting the journalistic philosophy of deep work scheduling
remains difficult to pull off but if you're confident in the value of what you're trying
to produce and practiced in the skill of going deep a skill we will continue to develop in the
strategies that follow it can be a surprisingly robust way to squeeze out large amounts of
depth from an otherwise demanding schedule ritualize and often overlooked observation about
those who use their minds to create valuable things is that their rarely haphazard in their
work habits consider the Pulitzer prize-winning biographer Robert Carro as revealed in a 2009
magazine profile every inch of cairo's New York office is governed by rules where he places his
books how he Stacks his notebooks what he puts on his wall even what he wears to the office
everything is specified by a routine that has very little over cairo's long career I trained
myself to be organized he explained Charles Darwin had a similarly strict structure for his working
life during the period when he was perfecting On the Origin of Species as his son Francis later
remembered he would rise promptly at seven to take a short walk he would then eat breakfast
alone and retire to his study from 8 to 9 30. the next hour was dedicated to reading his letters
from the day before after which he would return to his study from 10 30 until noon after this
session he would mull over challenging ideas while walking on a prescribed route that started at his
greenhouse and then circled a path on his property he would walk until satisfied with his
thinking then declare his work day done the journalist Mason Curry who spent half a
decade cataloging the habits of famous thinkers and writers and from whom I learned the previous
two examples summarized this tendency towards systemization as follows there is a popular notion
that artists work from inspiration that there is some strike or bolt or bubbling up of creative
Mojo from who knows where but I hope my work makes clear that waiting for inspiration to strike is a
terrible terrible plan in fact perhaps the single best piece of advice I can offer to anyone trying
to do creative work is to ignore inspiration in a New York Times column on the topic David
Brooks summarizes this reality more bluntly great creative minds think like
artists but work like accountants this strategy suggests the following to make the
most out of your deep work sessions build rituals of the same level of strictness and idiosyncrasy
as the important thinkers mentioned previously there's a good reason for this mimicry great minds
like Cairo and Darwin didn't deploy rituals to be weird they did so because success in their work
depended on their ability to go deep again and again there's no way to win a Pulitzer Prize or
conceive a grand Theory without pushing your brain to its limit their rituals minimize the friction
in this transition to depth allowing them to go deep more easily and stay in the state longer
if they had instead waited for inspiration to strike before settling into serious work their
accomplishments would likely have been greatly reduced there's no one correct deep work ritual
the right fit depends on both the person and the type of project pursued but there are some general
questions that any effective ritual must address where you'll work and for how long your ritual
needs to specify a location for your deep work efforts this location can be as simple as
your normal office with the door shut and desk cleaned off a colleague of mine likes to put
a hotel style do not disturb sign on his office door when he's tackling something difficult if
it's possible to identify a location used only for depth for instance a conference room or quiet
library the positive effect can be even greater if you work in an open Office plan this need to find
a deep work Retreat becomes particularly important regardless of where you work be sure to also give
yourself a specific time frame to keep the session a discrete Challenge and not an open-ended
slog how you'll work once you start to work your ritual needs rules and processes to keep your
efforts structured for example you might Institute a ban on any internet use or maintain a metric
such as words produced per 20-minute interval to keep your concentration honed without this
structure you'll have to mentally litigate again and again what you should and should not be doing
during these sessions and keep trying to assess whether you're working sufficiently hard these
are unnecessary drains on your willpower Reserves how you'll support your work your ritual needs
to ensure your brain gets the support it needs to keep operating at a high level of depth
for example the ritual might specify that you start with a good cup of coffee or make sure you
have access to enough food of the right type to maintain energy or integrate light exercise
such as walking to help keep the Mind clear as Nietzsche said it is only ideas
gained from walking that have any worth this support might also include environmental
factors such as organizing the raw materials of your work to minimize energy dissipating friction
as we saw with cairo's example to maximize your success you need to support your efforts to
go deep at the same time this support needs to be systematized so that you don't waste mental
energy figuring out what you need in the moment these questions will help you get started in
crafting your deep work ritual but keep in mind that finding a ritual that sticks might require
experimentation so be willing to work at it I assure you that the effort's worth it once you've
evolved something that feels right the impact can be significant to work deeply is a big deal and
should not be an activity undertaken lightly surrounding such efforts with a complicated
and perhaps to the outside world quite strange ritual accepts this reality providing your
mind with the structure and commitment it needs to slip into the state of focus where
you can begin to create things that matter make grand gestures in the early winter of
2007 JK Rowling was struggling to complete the Deathly Hallows the final book in her Harry
Potter series the pressure was intense as this book bore the responsibility of tying together the
six that preceded it in a way that would satisfy the series hundreds of millions of fans Rowling
needed to work deeply to satisfy these demands but she was Finding unbroken concentration
increasingly difficult to achieve at her home office in Edinburgh Scotland as I was finishing
Deathly Hallows there came a day where the window cleaner came the kids were at home the dogs were
barking rolling recalled in an interview it was too much so JK Rowling decided to do something
extreme to shift her mindset where it needed to be she checked into a suite in the five-star Balmoral
hotel located in the heart of downtown Edinburgh so I came to this hotel because it's a beautiful
hotel but I didn't intend to stay here she explained but the first day's writing went well
so I kept coming back and I ended up finishing the last of the Harry Potter books here in retrospect
it's not surprising that Rowling ended up staying the setting was perfect for her project the
Balmoral known as one of Scotland's most luxurious hotels is a classic Victorian building complete
with ornate stonework and a tall Clock Tower it's also located only a couple of blocks away from
Edinburgh Castle one of Rowling's Inspirations in dreaming up Hogwarts Rowling's decision to check
into a luxurious hotel suite near Edinburgh Castle is an example of a curious but effective strategy
in the world of deep work the grand gesture the concept is simple by leveraging a radical
change to your normal environment coupled perhaps with a significant investment of effort
or money all dedicated towards supporting a deep work task you increase the perceived importance
of the task this boost in importance reduces your mind's instinct to procrastinate and delivers
an injection of motivation and energy writing a chapter of a Harry Potter novel for example is
hard work and will require a lot of mental energy regardless of where you do it but when paying more
than a thousand dollars a day to write the chapter in a suite of an old hotel down the street from
a hogwarts-style castle mustering the energy to begin and sustain this work is easier than if
you were instead in a distracting home office when you study the habits of other well-known deep
workers the grand gesture strategy comes up often Bill Gates for example was famous during his time
as Microsoft CEO for taking think weeks during which he would leave behind his normal work and
family obligations to retreat to a cabin with a stack of papers and books his goal was to think
deeply without distraction about the big issues relevant to his company it was during one of
these weeks for example that he famously came to the conclusion that the internet was going to
be a major force in the industry there was nothing physically stopping gates from thinking deeply
in his office in Microsoft's Seattle headquarters but the novelty of his week-long Retreat helped
him achieve the desired levels of concentration the MIT physicist and award-winning novelist
Alan Lightman also leverages grand gestures in his case he Retreats each summer to a tiny
Island in Maine to think deeply and recharge at least as of 2000 when he described this
gesture in an interview the island not only lacked internet but didn't even have phone service
as he then Justified it's really about two and a half months that I'll feel like I can recover
some silence in my life which is so hard to find not everyone has the freedom to spend two
months in Maine but many writers including Dan pink and Michael Pollan simulate The
Experience year-round by building often at significant expense and effort riding cabins on
their properties pollen for his part even wrote a book about his experience building his cabin in
the woods behind his former Connecticut home these outbuildings aren't strictly necessary for these
Riders who need only a laptop and a flat surface to put it on to apply their trade but it's not
the amenities of the cabins that generate their value it's instead the grand gesture represented
in the design and building of the cabin for the sole purpose of enabling better writing not
every Grand gesture need be so permanent after the pathologically competitive Bell Labs physicist
William Shockley was scooped in the invention of the transistor as I detail in the next strategy
two members of his team made the Breakthrough at a time when Shockley was away working on
another project he locked himself in a hotel room in Chicago where he had traveled ostensibly to
attend a conference he didn't emerge from the room until he had ironed out the details for a better
design that had been rattling around in his mind when he finally did leave the room he air mailed
his notes back to Murray Hill New Jersey so that a colleague could paste them into his lab notebook
and sign them to time stamp the innovation The Junction form of the transistor that
Shockley worked out in this burst of depth ended up earning him a share of the Nobel
Prize subsequently awarded for the invention an even more extreme example of a one-time Grand
gesture yielding results is a story involving Peter shankman an entrepreneur and social media
pioneer as a popular speaker Shanklin spends much of his time flying he eventually realized that
thirty thousand feet was an ideal environment for him to focus as he explained in a blog post locked
in a seat with nothing in front of me nothing to distract me nothing to set off my ooh shiny DNA I
have nothing to do but be it one with my thoughts it was sometime after this realization that
shankman signed a book contract that gave him only two weeks to finish the entire manuscript
meeting this deadline would require incredible concentration to achieve this state shankman did
something unconventional he booked a round-trip business class ticket to Tokyo he wrote during
the whole flight to Japan drank an espresso in the business class Lounge once he arrived in
Japan then turned around and flew back once again writing the whole way arriving back in the States
only 30 hours after he first left with a completed manuscript now in hand the trip cost four thousand
dollars and was worth every penny he explained in all of these examples it's not just the change
of environment or seeking of quiet that enables more depth the dominant force is the psychology
of committing so seriously to the task at hand to put yourself in an exotic location to focus on
a writing project or to take a week off from work just to think or to lock yourself in a hotel
room until you complete an important invention these gestures push your deep goal
to a level of mental priority that helps unlock the needed mental resources
sometimes to go deep you must first go big don't work alone the relationship between
deep work and collaboration is tricky it's worth taking the time to untangle however because
properly leveraging collaboration can increase the quality of deep work in your professional life
it's helpful to start our discussion of this topic by taking a step back to consider what
it first seems to be an unresolvable conflict in part one of this book I criticized Facebook
for the design of its new headquarters in particular I noted that the company's goal to
create the world's largest open Office Space a giant room that will reportedly hold 2 800 workers
represents an absurd attack on concentration both intuition and a growing body of research
underscore the reality that sharing a workspace with a large number of co-workers is incredibly
distracting creating an environment that the warts attempts to think seriously in a 2013
article summarizing Recent research on this topic Business Week went so far as to call for
an end to the tyranny of the open plan office and yet these open Office designs are not embraced
haphazardly as Maria konikova reports in the New Yorker when this concept first emerged its goal
was to facilitate communication and idea flow this claim resonated with American
businesses looking to embrace an aura of startup unconventionality Josh tirangel
the editor of Bloomberg businessweek for example explained the lack of offices
in Bloomberg's headquarters as follows open plan is pretty spectacular it ensures that
everyone is attuned to the broad Mission and it encourages curiosity between people who work
in different disciplines Jack Dorsey Justified the open layout of the square headquarters by
explaining we encourage people to stay out in the open because we believe in Serendipity and
people walking by each other teaching new things for the sake of discussion let's call this
principle that when you allow people to bump into each other smart collaborations and new ideas
emerge the theory of serendipitous creativity when Mark Zuckerberg decided to build the world's
largest office we can reasonably conjecture this Theory helped drive his decision just as it has
driven many of the moves toward open workspaces elsewhere in Silicon Valley and Beyond other less
exalted factors like saving money and increasing supervision also play a role but they're not
as sexy and are therefore less emphasized this decision between promoting concentration
and promoting Serendipity seems to indicate that deep work an individual Endeavor is incompatible
with generating creative insights a collaborative endeavor this conclusion however is flawed it's
based I argue on an incomplete understanding of the theory of serendipitous creativity to
support this claim let's consider the origins of this particular understanding of what Spurs
breakthroughs the theory in question has many sources but I happen to have a personal
connection to one of the more well-known during my seven years at MIT I worked on the
site of the institute's famed building 20. this structure located at the intersection of
Maine and Vassar streets in East Cambridge and eventually demolished in 1998 was thrown together
as a temporary shelter during World War II meant to house the Overflow from the school's bustling
radiation Laboratory as noted by a 2012 New Yorker article the building was initially seen as a
failure ventilation was poor and hallways were dim the walls were thin the roof leaked and the
building was broiling in the summer and freezing in the winter when the war ended however the
influx of scientists to Cambridge continued MIT needed space so instead of immediately demolishing
building 20 as they had promised local officials in exchange for lacks permitting they continued
using it as an overflow space the result was that a mismatch of different departments from nuclear
science to Linguistics to electronics shared the low slung building alongside more esoteric tenants
such as a machine shop and a piano repair facility because the building was cheaply constructed
these groups felt free to rearrange space as needed walls and Floors could be
shifted and Equipment bolted to the beams in recounting the story of Gerald zacharias's work
on the first atomic clock the aforementioned New Yorker article points to the importance of his
ability to remove two floors from his building 20 lab so he could install the three-story
cylinder needed for his experimental apparatus in MIT lore it's generally believed that this
haphazard combination of different disciplines thrown together in a large reconfigurable
building led to chance encounters and a spirit of inventiveness that generated
breakthroughs at a fast pace innovating topics as diverse as Chomsky grammars Lauren
navigational Radars and video games all within the same productive post-war decades when the
building was finally demolished to make way for the 300 million dollar Frank Gary design status
Center where I spent my time its loss was mourned in tribute to the plywood Palace it replaced
the interior design of the status Center includes Boards of Unfinished plywood and exposed
concrete with construction markings left intact around the same time that building 20 was
hastily constructed a more systematic pursuit of serendipitous creativity was underway 200 miles
to the Southwest in Murray Hill New Jersey it was here that Bell Labs director Mervin Kelly guided
the construction of a new home for the lab that would purposefully encourage interaction between
its diverse mix of scientists and engineers Kelly dismissed the standard university style approach
of housing different departments in different buildings and instead connected the spaces into
one contiguous structure joined by long hallways some so long that when you stood at one end it
would appear to converge to a vanishing point is Bell Labs chronicler John gertner notes about
this design traveling the Hall's length without encountering a number of acquaintances problems
diversions and ideas was almost impossible a physicist on his way to lunch in the cafeteria
was like a magnet rolling past iron filings this strategy mixed with Kelly's aggressive
recruitment of some of the world's best Minds yielded some of the most concentrated
innovation in the history of modern civilization in the decades following the second world war the
lab produced among other achievements the first solar cell laser communication satellite cellular
communication system and fiber optic networking at the same time their theorists formulated
both information Theory and coding Theory their astronomers won the Nobel Prize for empirically
validating The Big Bang Theory and perhaps most important of all their physicists invented
the transistor the theory of serendipitous creativity in other words seems well justified
by the historical record the transistor we can argue with some confidence probably required Bell
labs and its ability to put solid-state physicists Quantum theorists and world-class experimentalists
in one building where they could serendipitously encounter one another and learn from their varied
expertise this was an invention unlikely to come from a lone scientist thinking deeply in the
academic equivalent of Carl Jung's Stone Tower but it's here that we must Embrace more Nuance in
understanding what really generated innovation in sites such as building 20 and Bell labs to do
so let's return once again to my own experience at MIT when I arrived as a new PhD student in
the fall of 2004 I was a member of the first incoming class to be housed in the new status
Center which as mentioned replaced building 20. because the center was new incoming students
were given tours that touted its features Frank Gary we learned arrange the offices
around common spaces and introduced open stairwells between adjacent floors all in an
effort to support the type of serendipitous encounters that had defined its predecessor
but what struck me at the time was a feature that hadn't occurred to Gary but had been recently
added at the faculty's insistence special gaskets installed into the office door jambs to improve
sound proofing the professors at MIT some of the most Innovative technologists in the world wanted
nothing to do with an open Office style workspace they instead demanded the ability to close
themselves off this combination of soundproofed offices connected to large common areas yields
a hub and spoke architecture of innovation in which both serendipitous encounter and isolated
deep thinking are supported it's a setup that straddles a spectrum where on one extreme we find
the solo thinker isolated from inspiration but free from distraction and On The Other Extreme we
find the fully collaborative thinker in an open Office flush with inspiration but struggling to
support the deep thinking needed to build on it if we turn our attention back to building 20 and
Bell Labs we see that this is the architecture they deployed as well neither building offered
anything resembling a modern open Office plan they were instead constructed using the standard
layout of private offices connected to Shared hallways their creative Mojo had more to do with
the fact that these offices shared a small number of long connecting spaces forcing researchers to
interact whenever they needed to travel from one location to another these Mega hallways in
other words provided highly effective hubs we can therefore still dismiss the depth
destroying open Office concept without dismissing the innovation-producing
theory of serendipitous creativity the key is to maintain both in a hub and spoke
style Arrangement expose yourself to ideas and hubs on a regular basis but maintain a spoke
in which to work deeply on what you encounter this division of efforts however is not the
full story as even when one returns to a Spoke solo work is still not necessarily the best
strategy consider for example the previously mentioned invention of the point contact
transistor at Bell labs this breakthrough was supported by a large group of researchers
all with separate Specialties who came together to form the solid-state physics research group
a team dedicated to inventing a smaller and more reliable alternative to the vacuum tube
this group's collaborative conversations were necessary preconditions to the transistor a
clear example of the usefulness of Hub Behavior once the research group laid the intellectual
groundwork for the component The Innovation process shifted to a Spoke what makes this
particular Innovation process an interesting case however is that even when it shifted to
a spoke it remained collaborative it was two researchers in particular the experimentalist
Walter Bratton and the quantum theorist John bardeen who over a period of one month in 1947
made the series of breakthroughs that led to the first working solid-state transistor Bratton
and bardeen worked together during this period in a small lab often side by side pushing each
other toward better and more effective designs these efforts consisted primarily of deep work
but a type of deep work we haven't yet encountered Bratton would concentrate intensely to engineer an
experimental design that could exploit bardeen's latest theoretical Insight then bardeen would
concentrate intensely to make sense of what bratton's latest experiments revealed trying
to expand his theoretical framework to match the observations this back and forth represents a
collaborative form of deep work common in academic circles that leverages what I call the Whiteboard
effect for some types of problems working with someone else at the proverbial shared whiteboard
can push you deeper than if you were working alone the presence of the other party waiting for your
next Insight be it someone physically in the same room or collaborating with you virtually can
short-circuit the natural instinct to avoid depth we can now step back and draw some practical
conclusions about the role of collaboration and deep work the success of building 20
and Bell Labs indicates that isolation is not required for productive deep work indeed
their example indicates that for many types of work especially when pursuing Innovation
collaborative deep work can yield better results this strategy therefore asks that you consider
this option in contemplating how best to integrate depth into your professional life in doing so
however keep the following two guidelines in mind first distraction remains a destroyer of
depth therefore the Hub and spoke model provides a crucial template separate your pursuit
of serendipitous encounters from your efforts to think deeply and build on these inspirations you
should try to optimize each effort separately as opposed to mixing them together into a sludge that
impedes both goals second even when you Retreat to a spoke to think deeply when it's reasonable to
leverage the Whiteboard effect do so by working side by side with someone on a problem you can
push each other toward deeper levels of depth and therefore toward the generation of more and
more valuable output as compared to working alone when it comes to deep work in other words consider
the use of collaboration when appropriate as it can push your results to a new level at
the same time don't lionize this quest for interaction and positive Randomness to the point
where it crowds Out The Unbroken concentration ultimately required to ring something useful
out of the swirl of ideas all around us execute like a business the story has become
lore in the world of business Consulting in the mid-1990s Harvard Business School Professor
Clayton Christensen received a call from Andy Grove the CEO and chairman of Intel Grove had
encountered christensen's research on disruptive innovation and asked him to fly out to California
to discuss the Theory's implications for Intel on arrival Christensen walked through the basics
of disruption entrenched companies are often unexpectedly dethroned by startups that begin with
cheap offerings at the low end of the market but then over time improve their cheap products just
enough to begin to steal high-end market share Grove recognized that Intel faced this
threat from low-end processors produced by upstart companies like AMD and cyrix
fueled by his Newfound understanding of disruption Grove devised the strategy that
led to the Celeron family of processors a lower performance offering that helped Intel
successfully fight off the challenges from Below there is however a lesser-known piece to this
story as Christensen recalls Grove asked him during a break in this meeting how do I do
this Christensen responded with a discussion of business strategy explaining how Grove
could set up a new business unit and so on Grove cut him off with a Gruff reply you are
such a naive academic I asked you how to do it and you told me what I should do I know what
I need to do I just don't know how to do it as Christensen later explained this division between
what and how is crucial but is overlooked in the professional world it's often straightforward
to identify a strategy needed to achieve a goal but what trips up companies is figuring out
how to execute the strategy once identified I came across this story in a forward Christensen
wrote for a book titled the four disciplines of execution which built on extensive Consulting
case studies to describe four disciplines abbreviated for DX for helping companies
successfully Implement high-level strategies what struck me as I read was that this gap between
what and how was relevant to my personal quest to spend more time working deeply just as Andy Grove
had identified the importance of competing in the low end processor Market I had identified the
importance of prioritizing depth what I needed was help figuring out how to execute this strategy
intrigued by these parallels I set out to adapt the 4dx framework to my personal work habits and
ended up surprised by how helpful they proved in driving me toward effective action on my goal of
working deeply these ideas may have been forged for the world of big business but the underlying
Concepts seemed to apply anywhere that something important needs to get done against the backdrop
of many competing obligations and distractions with this in mind I've summarized in the following
sections the four disciplines of the 4dx framework and for each I describe how I adapted it to the
specific concerns of developing a deep work habit discipline number one focus on the wildly
important as the authors of the four disciplines of execution explain the more you try to do the
less you actually accomplish they elaborate that execution should be aimed at a small number
of wildly important goals this Simplicity will help Focus an organization's energy to a
sufficient intensity to ignite Real Results for an individual focused on deep work the implication
is that you should identify a small number of ambitious outcomes to pursue with your deep work
hours the general exhortation to spend more time working deeply doesn't spark a lot of enthusiasm
to instead have a specific goal that would return tangible and substantial professional benefits
will generate a steadier stream of enthusiasm in a 2014 column titled the art of focus David
Brooks endorsed this approach of letting ambitious goals Drive focused Behavior explaining if you
want to win the war for attention don't try to say no to the trivial distractions you find on
the information smorgasbord try to say yes to the subject that arouses a terrifying longing and let
the terrifying longing crowd out everything else for example when I first began experimenting
with 4dx I set the specific important goal of publishing five high quality peer-reviewed
papers in the upcoming Academic Year this goal was ambitious as it was more
papers than I had been publishing and there were tangible rewards attached to it
tenure review was looming combined these two properties helped the goal Stoke my motivation
discipline number two act on the lead measures once you've identified a wildly important goal
you need to measure your success in 4dx there are two types of metrics for this purpose lag measures
and Lead measures lag measures describe the thing you're ultimately trying to improve for example if
your goal is to increase customer satisfaction in your bakery then the relevant lag measure is
your customer satisfaction scores as the 4dx authors explain the problem with lag measures is
that they come too late to change your behavior when you receive them the performance
that drove them is already in the past lead measures on the other hand measure the
new behaviors that will drive success on the lag measures in the bakery example a good lead
measure might be the number of customers who receive free samples this is a number you can
directly increase by giving out more samples as you increase this number your lag measures
will likely eventually improve as well in other words lead measures turn your attention
to improving the behaviors you directly control in the near future that will then have a positive
impact on your long-term goals for an individual focused on deep work it's easy to identify the
relevant lead measure time spent in a state of deep work dedicated toward your wildly important
goal returning to my example this Insight had an important impact on how I directed my academic
research I used to focus on lag measures such as papers published per year these measures however
lacked influence on my day-to-day Behavior because there was nothing I could do in the short term
that could immediately generate a noticeable change to this long-term metric when I shifted to
tracking deep work hours suddenly these measures became relevant to my day-to-day every hour extra
of deep work was immediately reflected in my Tally discipline number three
keep a compelling scorecard people play differently when they're keeping score
the 4dx authors explain they then elaborate that when attempting to drive your team's engagement
toward your organization's wildly important goal it's important that they have a public
place to record and track their lead measures this scoreboard creates a sense of competition
that drives them to focus on these measures even when other demands Vie for their attention it
also provides a reinforcing source of motivation once the team notices their success with a lead
measure they become invested in perpetuating this performance in the preceding discipline I
argued that for an individual focused on deep work hours spent working deeply should be the lead
measure it follows therefore that the individual's scoreboard should be a physical artifact in the
workspace that displays the individual's current deep work hour count in my early experiments with
4dx I settled on a simple but effective solution for implementing the scorecard I took a piece of
cardstock and divided it into rows one for each week of the current semester I then labeled each
row with the dates of the week and taped it to the wall next to my computer monitor where it couldn't
be ignored as each week progressed I kept track of the hours spent in deep work that week with a
simple tally of tick marks in that week's row to maximize the motivation generated by the
scorecard whenever I reached an important milestone in an academic paper I.E solving a key
proof I would Circle the tally mark corresponding to the hour where I finish the result this served
two purposes first it allowed me to connect at a visceral level accumulated deep work hours and
tangible results second it helped calibrate my expectations for how many hours of deep work
were needed per result this reality which was larger than I first assumed helped spermi
to squeeze more such hours into each week discipline number four create a Cadence of
accountability the 4dx authors elaborate that the final step to help maintain a focus on lead
measures is to put in place a rhythm of regular and frequent meetings of any team that owns a
wildly important goal during these meetings the team members must confront their scoreboard commit
to specific actions to help improve the score before the next meeting and describe what happened
with the commitments they made at the last meeting they note that this review can be condensed to
only a few minutes but it must be regular for its effect to be felt the authors argue that it's
this discipline where execution really happens for an individual focused on his or her
own deep work habit there's likely no team to meet with but this doesn't exempt you
from the need for regular accountability in multiple places throughout this book I discuss
and recommend the habit of a weekly review in which you make a plan for the work week ahead see
Rule Number Four during my experiments with 4dx I used a weekly review to look over my scorecard
to celebrate good weeks help understand what led to bad weeks and most important figure out
how to ensure a good score for the days ahead this led me to adjust my schedule
to meet the needs of my lead measure enabling significantly more deep work than
if I had avoided such reviews altogether the 40x framework is based on the fundamental
premise that execution is more difficult than strategizing after hundreds and hundreds
of case studies its inventors managed to isolate a few basic disciplines that seem to work
particularly well in conquering this difficulty it's no surprise therefore that these same
disciplines can have a similar effect on your personal goal of cultivating a deep work
habit to conclude let's return one last time to my own example as I noted earlier when
I first embraced 4dx I adopted the goal of publishing five peer-reviewed papers in the
2013-2014 Academic Year this was an ambitious goal given that I had published only four
papers the previous year a feat I was proud of throughout this 4dx experiment the clarity of
this goal coupled with the simple but unavoidable feedback of my lead measure scorecard pushed
me to a level of depth I hadn't before achieved in retrospect it was not so much the intensity of
my deep work periods that increased but instead their regularity whereas I used to Cluster my deep
thinking near paper submission deadlines The 4dx Habit kept my mind concentrated throughout the
full year it ended up I must admit an exhausting year especially given that I was writing this book
at the same time but it also turned out to produce a convincing endorsement for the 4dx framework
by the summer of 2014 I had nine full papers accepted for publication more than doubling what
I had managed to accomplish in any preceding year be lazy in a 2012 article written for a New York
Times blog the SAS 10 cartoonist Tim Kreider provided a memorable self-description I am not
busy I am the laziest ambitious person I know kreider's distaste for frenetic work however
was put to the test in the months leading up to the writing of his post here's his description
of the period I've insidiously started because of professional obligations to become busy every
morning my inbox was full of emails asking me to do things I did not want to do or presenting
me with problems that I now had to solve his solution he fled to what he calls an
undisclosed location a place with no TV and no internet going online requires
a bike ride to the local library and where he could remain non-responsive to the
pinprick onslaught of small obligations that seem harmless in isolation but aggregate
to Serious injury to his deep work habit I've remembered about buttercups stink bugs and
the Stars Kreider says about his Retreat from activity I read and I'm finally getting some
real writing done for the first time in months it's important for our purposes to recognize that
Kreider is no Thoreau he didn't Retreat from the world of busyness to underscore a complicated
social critique his move to an undisclosed location was instead motivated by a surprising but
practical Insight it made him better at his job here's crider's explanation idleness is not
just a vacation an Indulgence or a vice it is as indispensable to the brain as Vitamin D
is to the body and deprived of it we suffer a mental Affliction as disfiguring as rickets it is
paradoxically necessary to getting any work done when Kreider talks of getting work done of course
he's not referencing shallow tasks for the most part the more time you can spend immersed in
Shallow work the more of it that gets accomplished as a writer and artist however Kreider is instead
concerned with deep work the serious efforts that produce things the world values these efforts he's
convinced need the support of a mind regularly released to leisure this strategy argues that
you should follow kreider's lead by injecting regular and substantial freedom from professional
concerns into your day providing you with the idleness paradoxically required to get deep work
done there are many ways to accomplish this goal you could for example use kreider's approach
of retreating from the world of shallow tasks altogether by hiding out in an undisclosed
location but this isn't practical for most people instead I want to suggest a more applicable but
still quite powerful heuristic at the end of the workday shut down your consideration of work
issues until the next morning no after dinner email check no mental replays of conversations and
no scheming about how you'll handle an upcoming challenge shut down work thinking completely if
you need more time then extend your workday but once you shut down your mind must be left free to
encounter kreider's Buttercup stink bugs and stars before describing some tactics that
support this strategy I want to First explore why a shutdown will be profitable
to your ability to produce valuable output we have of course Tim kreider's personal
endorsement but it's worth taking the time to also understand the science behind
the value of downtime a closer examination of this literature reveals the following
three possible explanations for this value reason number one downtime AIDS insights
consider the following excerpt from a 2006 paper that appeared in the journal science the
scientific literature has emphasized the benefits of conscious deliberation in decision making for
hundreds of years the question addressed here is whether this view is Justified we hypothesize
that it is not lurking in this Bland statement is a bold claim the authors of this study led
by the Dutch psychologist app Dexter house set out to prove that some decisions are better
left to your unconscious mind to untangle in other words to actively try to work through
these decisions will lead to a worse outcome than loading up the relevant information and
then moving on to something else while letting the subconscious layers of your mind mull things
over Dexter House's team isolated this effect by giving subjects the information needed for
a complex decision regarding a car purchase half the subjects were told to Think Through
the information and then make the best decision the other half were distracted by easy puzzles
after they read the information and were then put on the spot to make a decision without
having had time to consciously deliberate the distracted group ended up performing better
observations from experiments such as this one LED Dexter house and his collaborators to introduce
unconscious thought Theory utt an attempt to understand the different roles conscious and
unconscious deliberation play in decision making at a high level this theory proposes that for
decisions that require the application of strict rules the conscious mind must be involved for
example if you need to do a math calculation only your conscious mind is able to follow the
precise arithmetic rules needed for correctness on the other hand for decisions that involve
large amounts of information and multiple vague and perhaps even conflicting constraints
your unconscious mind is well suited to tackle the issue utt hypothesizes that this
is due to the fact that these regions of your brain have more neuronal bandwidth available
allowing them to move around more information and sift through more potential Solutions
than your conscious centers of thinking your conscious mind according to this theory is like
a home computer on which you can run carefully written programs that return correct answers
to limited problems whereas your unconscious mind is like Google's vast data centers in
which statistical algorithms sift through terabytes of unstructured information teasing out
surprising useful solutions to difficult questions the implication of this line of research is
that providing your conscious brain time to rest enables your unconscious mind to take a shift
sorting through your most challenging professional challenges a shutdown habit therefore is not
necessarily reducing the amount of time you're engaged in productive work but is instead
diversifying the type of work you deploy reason number two downtime helps
recharge the energy needed to work deeply a frequently cited 2008 paper appearing in the
journal's psychological science describes a simple experiment subjects were split into two
groups one group was asked to take a walk on a Wooded Path in an arboretum near the Ann Arbor
Michigan campus where the study was conducted the other group was sent on a walk through the
bustling center of the city both groups were then given a concentration sapping task called backward
digit span the core finding of the study is that the nature group performed up to 20 percent
better on the task the nature Advantage still held the next week when the researchers brought
back the same subjects and switched the locations it wasn't the people who determined performance
but whether or not they got a chance to prepare by walking through the woods this study it turns out
is one of many that validate attention restoration Theory art which claims that spending time in
nature can improve your ability to concentrate this Theory which was first proposed in the
1980s by the University of Michigan psychologists Rachel Kaplan and Stephen Kaplan the latter
of which co-authored the 2008 study discussed here along with Mark Berman and John Unitas
is based on the concept of attention fatigue to concentrate requires what art calls directed
attention this resource is finite if you exhaust it you'll struggle to concentrate for our purposes
we can think of this Resource as the same thing as baumeister's limited willpower reserves we
discussed in the introduction to this rule the 2008 study argues that walking on busy city
streets requires you to use directed attention as you must navigate complicated tasks like
figuring out when to cross a street to not get run over or when to maneuver around the
slow group of tourists blocking the sidewalk after just 50 minutes of this focused navigation
the subject store of directed attention was low walking through Nature by contrast
exposes you to what lead author Mark Berman calls inherently fascinating
stimuli using sunsets as an example these stimuli invoke attention modestly allowing
focused attention mechanisms a chance to replenish put another way when walking through nature you're
freed from having to direct your attention is there a few challenges to navigate like crowded
Street Crossings and experience enough interesting stimuli to keep your mind sufficiently occupied
to avoid the need to actively aim your attention this state allows your directed
attention resources time to replenish after 50 minutes of such replenishment the
subjects enjoyed a boost in their concentration you might of course argue that perhaps being
outside watching a sunset puts people in a good mood and being in a good mood is what really
helps performance on these tasks but in a sadistic twist the researchers debunked that hypothesis by
repeating the experiment in the harsh Ann Arbor winter walking outside in brutal cold conditions
didn't put the subjects in a good mood but they still ended up doing better on concentration tasks
what's important to our purpose is observing that the implications of art expand beyond the benefits
of nature the core mechanism of this theory is the idea that you can restore your ability to direct
your attention if you give this activity a rest walking in nature provides such a mental respite
but so too can any number of relaxing activities so long as they provide similar inherently
fascinating stimuli and freedom from directed concentration having a casual conversation with
a friend listening to music while making dinner playing a game with your kids going for a
run the types of activities that will fill your time in the evening if you enforce a work
shutdown play the same attention restoring role as walking in nature but on the other hand if
you keep interrupting your evening to check and respond to email or put aside a few hours after
dinner to catch up on an approaching deadline you're robbing your directed attention centers of
the uninterrupted rest they need for restoration even if these work dashes consume only a
small amount of time they prevent you from reaching the levels of deeper relaxation
in which attention restoration could occur only the confidence that you're done with work
until the next day can convince your brain to downshift to the level where it can begin to
recharge for the next day to follow put another way trying to squeeze a little more work out of
your evenings might reduce your Effectiveness the next day enough that you end up getting less
done than if you had instead respected a shutdown reason number three the work that evening
downtime replaces is usually not that important the final argument for maintaining a clear
endpoint to your work day requires us to return briefly to Anders Ericsson the
inventor of deliberate practice theory as you might recall from part one deliberate
practice is the systematic stretching of your ability for a given skill it is the
activity required to get better at something deep work and deliberate practice as I've argued
overlap substantially for our purposes here we can use deliberate practice as a general purpose
stand-in for cognitively demanding efforts in Erickson's seminal 1993 paper on the topic
titled the role of deliberate practice in the acquisition of expert performance he dedicates
a section to reviewing what the research literature reveals about an individual's
capacity for cognitively demanding work Ericsson notes that for a novice somewhere around
an hour a day of intense concentration seems to be a limit while for experts this number can
expand to as many as four hours but rarely more one of the studies cited for example catalogs the
practice habits of a group of elite violin players training at Berlin's University this study found
the elite players average around three and a half hours per day in a state of deliberate practice
usually separated into two distinct periods the less accomplished players spent less time in
a state of depth the implication of these results is that your capacity for deep work in a given day
is limited if you're careful about your schedule using for example the type of productivity
strategies described in rule number four you should hit your daily deep work capacity during
your work day it follows therefore that by evening you're beyond the point where you can continue
to effectively work deeply any work you do fit into the night therefore won't be the type of high
value activities that really Advance your career your efforts will instead likely be confined
to low value shallow tasks executed at a slow low energy pace by deferring evening work in other
words you're not missing out on much of importance the three reasons just described support the
general strategy of maintaining a strict endpoint to your workday let's conclude by filling
in some details concerning implementation to succeed with this strategy you must first
accept the commitment that once your workday shuts down you cannot allow even the smallest
incursion of professional concerns into your field of attention this includes crucially checking
email as well as browsing work-related websites in both cases even a brief intrusion of work can
generate a self-reinforcing stream of distraction that impedes the shutdown advantages described
earlier for a long time to follow most people are familiar for example with the experience
of glancing at an alarming email on a Saturday morning and then having its implications haunt
your thoughts for the rest of the weekend another key commitment for succeeding with this
strategy is to support your commitment by shutting down with a strict shutdown ritual that you
use at the end of the workday to maximize the probability that you succeed in more detail this
ritual should ensure that every incomplete task goal or project has been reviewed and that for
each you have confirmed that either one you have a plan you trust for its completion or two it's
captured in a place where it will be Revisited when the time is right the process should be an
algorithm a series of steps you always conduct one after another when you're done have a set
phrase you say that indicates completion to end my own ritual I say shut down complete this
final step sounds cheesy but it provides a simple cue to your mind that it's safe to release
work-related thoughts for the rest of the day to make this suggestion more concrete let me walk
through the steps of my own shutdown ritual which I first developed around the time I was writing
my doctoral dissertation and have deployed in one form or another ever since the first thing
I do is take a final look at my email inbox to ensure that there's nothing requiring an Urgent
Response before the day ends the next thing I do is transfer any new tasks that are on my
mind or were scribbled down earlier in the day into my official task lists I use Google
Docs for storing my task lists as I like the ability to access them from any computer but
the technology here isn't really relevant once I have these task lists open I quickly skim
every task in every list and then look at the next few days on my calendar these two actions ensure
that there's nothing urgent I'm forgetting or any important deadlines or appointments sneaking up on
me I have at this point reviewed everything that's on my professional plate to end the ritual I use
this information to make a rough plan for the next day once the plan is created I say shut down
complete and my work thoughts are done for the day the concept of a shutdown ritual might at first
seem extreme but there's a good reason for it the zigarnik effect this effect which is named
for the experimental work of the early 20th century psychologist Bloom is a garnik describes
the ability of incomplete tasks to dominate our attention it tells us that if you simply stop
whatever you're doing at 5 pm and declare I'm done with work until tomorrow you'll likely struggle
to keep your mind clear of professional issues as the many obligations left unresolved in your
mind will as in bloom is the garnix experiments keep battling for your attention throughout
the evening a battle that they'll often win at first this challenge might seem unresolvable
as any busy knowledge worker can attest there are always tasks left incomplete the idea that you
can ever reach a point where all your obligations are handled is a fantasy fortunately we don't
need to complete a task to get it off our minds writing to our rescue in this matter is
our friend from earlier in the rule the psychologist Roy Baumeister who wrote a paper with
EJ massacampo playfully titled consider it done in this study the two researchers began by
replicating the zagarnik effect in their subjects in this case the researchers assigned a
task and then cruelly engineered interruptions but then found that they could significantly reduce
the effects impact by asking the subject soon after the interruption to make a plan for how
they would later complete the incomplete task to quote the paper committing to a specific plan
for a goal May therefore not only facilitate attainment of the goal but may also free cognitive
resources for other Pursuits the shutdown ritual described earlier leverages this tactic to battle
the zagarnik effect while it doesn't force you to explicitly identify a plan for every single task
in your task list a burdensome requirement it does force you to capture every task in a common list
and then review these tasks before making a plan for the next day this ritual ensures that no task
will be forgotten each will be reviewed daily and tackled when the time is appropriate your mind
in other words is released from its duty to keep track of these obligations at every moment your
shutdown ritual has taken over that responsibility shutdown rituals can become annoying as they
add an extra 10 to 15 minutes to the end of your workday and sometimes even more but they're
necessary for reaping the rewards of systematic idleness summarized previously from my experience
it should take a week or two before the shutdown habit sticks that is until your mind trusts
your ritual enough to actually begin to release work-related thoughts in the evening but once
it does stick the ritual will become a permanent fixture in your life to the point that skipping
the routine will fill you with a sense of unease Decades of work from multiple different
subfields within psychology all Point toward the conclusion that regularly resting your
brain improves the quality of your deep work when you work work hard when you're done be
done your average email response time might suffer some but you'll more than make up for
this with the sheer volume of truly important work produced during the day by your refreshed
ability to dive deeper than your exhausted peers rule number two Embrace boredom to better
understand how one Masters the art of deep work I suggest visiting the knesses Israel
synagogue in Spring Valley New York at 6 a.m on a weekday morning if you do you'll likely
find at least 20 cars in the parking lot inside you'll encounter a couple dozen members of
the congregation working over texts some might be reading silently mouthing the words of an ancient
language While others are paired together debating at one end of the room a rabbi will be
leading a larger group in a discussion this early morning gathering in Spring
Valley represents just a small fraction of the hundreds of thousands of Orthodox Jews who
will wake up early that morning as they do every weekday morning to practice a central tenet of
their faith to spend time every day studying the complex written traditions of rabbinic Judaism
I was introduced to This World by Adam Marlin a member of the knesses Israel congregation and
one of the regulars at its morning study group as Marlin explained to me his goal with this
practice is to decipher one talmud page each day though he sometimes fails to make it even
this far often working with a shivruda study partner to push his understanding closer to his
cognitive limit what interests me about Marlin is not his knowledge of ancient texts but instead
the type of effort required to gain this knowledge when I interviewed him he emphasized the
mental intensity of his morning ritual it's an extreme and serious discipline consisting
mostly of the deep work stuff you write about he explained I run a growing business but
this is often the hardest brain strain I do this strain is not unique to Marlin but is
instead ingrained in the practice as his Rabbi once explained to him you cannot consider
yourself as fulfilling this daily obligation unless you have stretched to the reaches of
your mental capacity unlike many Orthodox Jews Marlin came late to his faith not starting
his rigorous talmud training until his twenties this bit of trivia proves useful to our purposes
because it allows Marlin a clear before and after comparison concerning the impact of these
mental calisthenics and the results surprised him though Marlin was exceptionally well educated when
he began the practice he holds three different ivy league degrees he soon met fellow adherents who
had only ever attended small religious schools but could still dance intellectual circles around
him a number of these people are highly successful professionally he explained to me but it wasn't
some fancy school that pushed their intellect higher it became clear it was instead their daily
study that started as early as the fifth grade after a while Marlon began to notice positive
changes in his own ability to think deeply I've recently been making more highly creative
insights in my business life he told me I'm convinced it's related to this daily mental
practice this consistent strain has built my mental muscle over years and years this was not
the goal when I started but it is the effect Adam Marlin's experience underscores an important
reality about deep work the ability to concentrate intensely is a skill that must be trained this
idea might sound obvious once it's pointed out but it represents a departure from how most people
understand such matters in my experience it's common to treat undistracted concentration as a
habit like flossing something that you know how to do and know is good for you but that you've
been neglecting due to a lack of motivation this mindset is appealing because it implies you
can transform your working life from distracted to focused overnight if you can simply muster enough
motivation but this understanding ignores the difficulty of focus and the hours of practice
necessary to strengthen your mental muscle the creative insights that Adam Marlin now
experiences in his professional life in other words have little to do with a one-time decision
to think deeper and much to do with the commitment to training this ability early every morning there
is however an important corollary to this idea efforts to deepen your focus will struggle if
you don't simultaneously wean your mind from a dependence on distraction much in the same way
that athletes must take care of their bodies outside of their training sessions you'll struggle
to achieve the deepest levels of concentration if you spend the rest of your time fleeing the
slightest hint of boredom we can find evidence for this claim in the research of Clifford nass
the late Stanford Communications Professor who is well known for his study of behavior in the
digital age among other insights NASA's research revealed that constant attention switching online
has a lasting negative effect on your brain here's Nas summarizing these findings in a 2010 interview
with NPR's iraflato so we have scales that allow us to divide up people into people who multitask
all the time and people who rarely do and the differences are remarkable people who multitask
all the time can't filter out irrelevancy they can't manage a working memory they're
chronically distracted they initiate much larger parts of their brain that are irrelevant to the
task at hand they're pretty much mental wrecks at this point flato asks Nas whether the chronically
distracted recognized this rewiring of their brain the people we talk with continually said Look What
I really have to concentrate I turn off everything and I am laser focused and unfortunately they've
developed habits of mind that make it impossible for them to be laser focused they're suckers
for irrelevancy they just can't keep on task once your brain has become accustomed to on-demand
distraction Mass discovered it's hard to shake the addiction even when you want to concentrate
to put this more concretely if every moment of potential boredom in your life say having
to wait five minutes in line or sit alone in a restaurant until a friend arrives is relieved
with a quick glance at your smartphone then your brain has likely been rewired to a point where
like the mental wrecks in NASA's research it's not ready for deep work even if you regularly
schedule time to practice this concentration rule number one taught you how to integrate
deep work into your schedule and support it with routines and rituals designed to help
you consistently reach the current limit of your concentration ability rule number two
will help you significantly improve this limit the strategies that follow are motivated by the
key idea that getting the most out of your deep work habit requires training and is clarified
previously this training must address two goals improving your ability to concentrate intensely
and overcoming your desire for distraction these strategies cover a variety of
approaches from quarantining distraction to mastering a special form of meditation
that combine to provide a practical roadmap for your journey from a mind wrecked by
constant distraction and unfamiliar with concentration to an instrument that
truly does deliver laser-like Focus don't take breaks from distraction
instead take breaks from Focus many assume that they can switch between a state
of distraction and one of concentration as needed but as I just argued this assumption is optimistic
once you're wired for distraction you crave it motivated by this reality this strategy is
designed to help you rewire your brain to a configuration better suited to staying on task
before diving into the details let's start by considering a popular suggestion for distraction
addiction that doesn't quite solve our problem the internet Sabbath sometimes called a digital
detox in its basic form this ritual asks you to put aside regular time typically one day a
week where you refrain from Network Technology in the same way that the Sabbath in the Hebrew
Bible induces a period of quiet and reflection well suited to appreciate God and His works
the internet Sabbath is meant to remind you of what you miss when you are glued to a screen it's
unclear who first introduced the internet Sabbath concept but credit for popularizing the idea
often goes to the journalist William Powers who promoted the practice in his 2010 reflection on
technology and human happiness Hamlet's BlackBerry his powers later summarizes in an interview
do what the row did which is learn to have a little disconnectedness within the connected world
don't run away a lot of advice for the problem of distraction follows this General template of
finding occasional time to get away from the clatter some put aside one or two months a year
to escape these tethers others follow Powers one day a week advice While others put aside an hour
or two every day for the same purpose all forms of this advice provide some benefit but once we
see the distraction problem in terms of brain wiring it becomes clear that an internet Sabbath
cannot by itself cure a distracted brain if you eat healthy just one day a week you're unlikely to
lose weight as the majority of your time is still spent gorging similarly if you spend just one day
a week resisting distraction you're unlikely to diminish your brain's craving for these stimuli
as most of your time is still spent giving into it I propose an alternative to the internet Sabbath
instead of scheduling the occasional break from distractions so you can focus you should instead
schedule the occasional break from Focus to give in to distraction to make this suggestion more
concrete let's make the simplifying assumption that internet use is synonymous with seeking
distracting stimuli you can of course use the internet in a way that's focused and deep but
for a distraction addict this is a difficult task similarly let's consider working in the absence
of the internet to be synonymous with more focused work you can of course find ways to be distracted
without a network connection but these tend to be easier to resist with these rough categorizations
established the strategy works as follows schedule in advance when you'll use the internet
and then avoid it all together outside these times I suggest that you keep a notepad
near your computer at work on this pad record the next time you're
allowed to use the internet until you arrive at that time absolutely no network
connectivity is allowed no matter how tempting the idea motivating this strategy is that the use
of a distracting service does not by itself reduce your brain's ability to focus it's instead the
constant switching from low stimuli high value activities to high stimuli low value activities
at the slightest hint of boredom or cognitive challenge that teaches your mind to never tolerate
an absence of novelty this constant switching can be understood analogously as weakening the
mental muscles responsible for organizing the many sources vying for your attention by
segregating internet use and therefore segregating distractions you're minimizing the number of times
you give in to distraction and by doing so you let these attention-selecting muscles strengthen for
example if you've scheduled your next internet block 30 minutes from the current moment
and you're beginning to feel bored and crave distraction the next 30 minutes of resistance
become a session of concentration calisthenics a full day of scheduled distraction therefore
becomes a full day of similar mental training while the basic idea behind this strategy is
straightforward putting it into practice can be tricky to help you succeed here are three
important points to consider Point number one this strategy works even if your job requires
lots of internet use and or prompt email replies if you're required to spend hours every day
online or answer emails quickly that's fine this simply means that your internet blocks will
be more numerous than those of someone whose job requires less connectivity the total number
or duration of your internet blocks doesn't matter nearly as much is making sure that the
Integrity of your offline blocks remains intact imagine for example that over a two hour
period between meetings you must schedule an email check every 15 minutes further
imagine that these checks require on average five minutes it's sufficient therefore
to schedule an internet block every 15 minutes through this two hour stretch with the
rest of the time dedicated to offline blocks in this example you'll end up spending around
90 minutes out of this two hour period in a state where you're offline and actively resisting
distraction this works out to be a large amount of concentration training that's achieved without
requiring you to sacrifice too much connectivity Point number two regardless of how you
schedule your internet blocks you must keep the time outside these blocks
absolutely free from internet use this objective is easy to state in principle but
quickly becomes tricky in the messy reality of the standard workday an inevitable issue you'll
face when executing this strategy is realizing early on in an offline block that there's some
crucial piece of information online that you need to retrieve to continue making progress on your
current task if your next internet block doesn't start for a while you might end up stuck the
Temptation in this situation is to quickly give in look up the information then return to your
offline block you must resist this temptation the internet is seductive you may think you're
just retrieving a single key email from your inbox but you'll find it hard not to glance at the
other urgent messages that have recently arrived it doesn't take many of these exceptions before
your mind begins to treat the barrier between internet and offline blocks as permeable
diminishing the benefits of this strategy it's crucial in this situation therefore that
you don't immediately abandon an offline block even when stuck if it's possible switch to another
offline activity for the remainder of the current block or perhaps even fill in this time relaxing
if this is infeasible perhaps you need to get the current offline activity done promptly then the
correct response is to change your schedule so that your next internet block begins sooner
the key in making this change however is to not schedule the next internet block to occur
immediately instead enforce at least a five minute gap between the current moment and the
next time you can go online this Gap is minor so it won't excessively impede your progress but
from a behavioralist perspective it's substantial because it separates the sensation of wanting to
go online from the reward of actually doing so Point number three scheduling internet use at
home as well as at work can further improve your concentration training if you find yourself glued
to a smartphone or laptop throughout your evenings and weekends then it's likely that your behavior
outside of work is undoing many of your attempts during the work day to rewire your brain which
makes little distinction between the two settings in this case I would suggest that you maintain
the strategy of scheduling internet use even after the workday is over to simplify matters
when scheduling internet use after work you can allow time-sensitive communication into your
offline blocks I.E texting with a friend to agree on where you'll meet for dinner as well as
time sensitive information retrieval I.E looking up the location of the restaurant on your phone
outside of these pragmatic exceptions however when in an offline block put your phone away
ignore texts and refrain from internet usage as in the workplace variation of the strategy
if the internet plays a large and important role in your evening entertainment that's
fine schedule lots of long internet blocks the key here isn't to avoid or even to reduce
the total amount of time you spend engaging in distracting Behavior but is instead to give
yourself plenty of opportunities throughout your evening to resist switching to these
distractions at the slightest hint of boredom one place where this strategy becomes particularly
difficult outside work is when you're forced to wait for example standing in line at a store
it's crucial in these situations that if you're in an offline block you simply gird yourself
for the temporary boredom and fight through it with only the company of your thoughts to
Simply wait and be bored has become a novel experience in Modern Life but from the perspective
of concentration training it's incredibly valuable to summarize to succeed with deep work you must
rewire your brain to be comfortable resisting distracting stimuli this doesn't mean that
you have to eliminate distracting behaviors it's sufficient that you instead eliminate the
ability of such behaviors to hijack your attention the simple strategy proposed here
of scheduling internet blocks goes a long way toward helping you
regain this attention autonomy work like Teddy Roosevelt if you attended Harvard
College during the 1876-1877 school year you would have likely noticed a wiry mutton-chopped Brash
and impossibly energetic freshman named Theodore Roosevelt if you then proceeded to befriend this
young man you would have soon noticed a paradox on the one hand his attention might appear to
be hopelessly scattered spread over what one classmate called an amazing array of interests
a list that biographer Edmund Morris catalogs to contain boxing wrestling bodybuilding dance
lessons poetry readings and the continuation of a lifelong obsession with naturalism
Roosevelt's landlord on Winthrop Street was not pleased with her young tenants tendency
to dissect and stuff specimens in his rented room this latter interest developed to the point
that Roosevelt published his first book The Summer birds of the Adirondacks in
the summer after his freshman year it was well received in the bulletin of the nuttal
ornithological club a publication needless to say which takes bird books quite seriously and was
good enough to lead Morris to assess Roosevelt at this young age to be one of the most knowledgeable
young naturalists in the United States to support this extracurricular exuberance
Roosevelt had to severely restrict the time left available for what should have been
his primary focus his studies at Harvard Morris used Roosevelt's diary and letters
from this period to estimate that the future president was spending no more than a quarter
of the typical day studying one might expect therefore that Roosevelt's grades would crater
but they didn't he wasn't the top student in his class but he certainly didn't struggle either
in his freshman year he earned honor grades in five out of his seven courses the explanation for
this Roosevelt Paradox turns out to be his unique approach to tackling this schoolwork Roosevelt
would begin his scheduling by considering the eight hours from 8 30 a.m to 4 30 pm he would
then remove the time spent in recitation and classes his athletic training which was once a
day and lunch the fragments that remained were then considered time dedicated exclusively
to studying as noted these fragments didn't usually add up to a large number of total hours
but he would get the most out of them by working only on schoolwork during these periods and doing
so with a blistering intensity the amount of time he spent at his desk was comparatively small
explained Morris but his concentration was so intense and his reading so rapid that he could
afford more time off from school work than most this strategy asks you to inject the occasional
dash of roosevelty and intensity into your own workday in particular identify a deep task
that is something that requires deep work to complete that's high on your priority list
estimate how long you'd normally put aside for an obligation of this type then give yourself a
hard deadline that drastically reduces this time if possible commit publicly to the deadline
for example by telling the person expecting the finished project when they should expect
it if this isn't possible or if it puts your job in Jeopardy then motivate yourself by setting
a countdown timer on your phone and propping it up where you can't avoid seeing it as you work
at this point there should be only one possible way to get the Deep task done in time working with
great intensity no email breaks no daydreaming no Facebook browsing no repeated trips to the coffee
machine like Roosevelt at Harvard attacked the task with every free neuron until it gives way
under your unwavering barrage of concentration try this experiment no more than once a week at
First giving your brain practice with intensity but also giving it and your stress levels time to
rest in between once you feel confident in your ability to trade concentration for completion
time increase the frequency of these Roosevelt dashes remember however to always keep yourself
imposed deadlines right at the edge of feasibility you should be able to consistently beat the buzzer
or at least be close but to do so should require teeth gritting concentration the main motivation
for this strategy is straightforward deep work requires levels of concentration well beyond
where most knowledge workers are comfortable Roosevelt Dash's leverage artificial deadlines to
help you systematically increase the level you can regularly achieve providing in some sense interval
training for the attention centers of your brain an additional benefit is that these dashes are
incompatible with distraction there's no way you can give in to distraction and still make
your deadlines therefore every completed Dash provides a session in which you're potentially
bored and really want to seek more novel stimuli but you resist as argued in the previous strategy
the more you practice resisting such urges the easier such resistance becomes after a few months
of deploying this strategy your understanding of what it means to focus will likely be transformed
as you reach levels of intensity stronger than anything you've experienced before and if
you're anything like a young Roosevelt you can then repurpose the extra free time it
generates toward the finer Pleasures in life like trying to impress the always Discerning
members of the nuttal ornithological club meditate productively during the two years I
spent as a postdoctoral associate at MIT my wife and I lived in a small but Charming apartment
on Pinckney Street in historic Beacon Hill though I lived in Boston and worked in
Cambridge the two locations were close only a mile apart sitting on opposite
banks of the Charles River intent on staying fit even during the long and dark New
England winter I decided to take advantage of this proximity by traveling between home and
work to the greatest extent possible on foot my routine had me walk to campus in the morning
crossing the Longfellow bridge in all weather the city it turns out to my dismay is often slow
to shovel The Pedestrian path after snowstorms around lunch I would change into running gear and
run back home on a longer path that followed the banks of the Charles Crossing at the Massachusetts
Avenue Bridge after a quick lunch and shower at home I would typically take the subway across the
river on the way back to campus saving perhaps a third of a mile on the track and then walk home
when the work day was done in other words I spent a lot of time on my feet during this period
it was this reality that led me to develop the practice that I'll now suggest you adopt in
your own deep work training productive meditation the goal of productive meditation is to take
a period in which you're occupied physically but not mentally walking jogging driving
showering and focus your attention on a single well-defined professional problem depending
on your profession this problem might be outlining an article writing a talk making progress on a
proof or attempting to sharpen a business strategy as in mindfulness meditation you must continue
to bring your attention back to the problem at hand when it wanders or stalls I used to
practice productive meditation in at least one of my daily Cross River treks while living
in Boston and as I improved so did my results I ended up for example working out the chapter
outlines for a significant portion of my last book while on foot and made progress on many
naughty technical problems in my academic research I suggest that you adopt a productive
meditation practice in your own life you don't necessarily need a serious session every
day but your goal should be to participate in at least two or three such sessions in a typical week
fortunately finding time for this strategy is easy as it takes advantage of periods that would
otherwise be wasted such as walking the dog or commuting to work and if Done Right can actually
increase your professional productivity instead of taking time away from your work in fact you might
even consider scheduling a walk during your work day specifically for the purpose of applying
productive meditation to your most pressing problem at the moment I'm not however suggesting
this practice for its productivity benefits though they're nice I'm instead interested in its ability
to rapidly improve your ability to think deeply in my experience productive meditation Builds
on both of the key ideas introduced at the beginning of this rule by forcing you to resist
distraction and return your attention repeatedly to a well-defined problem it helps strengthen
your distraction resisting muscles and by forcing you to push your focus deeper and deeper on a
single problem it sharpens your concentration to succeed with productive meditation it's
important to recognize that like any form of meditation it requires practice to do well
when I first attempted this strategy back in the early weeks of my post-doc I found myself
hopelessly distracted ending long stretches of thinking with little new to show for my efforts
it took me a dozen or so sessions before I began to experience Real Results you should expect
something similar so patience will be necessary to help accelerate this ramp up process however
I have two specific suggestions to offer suggestion number one be wary of distractions and
looping as a novice when you begin a productive meditation session your mind's First Act
of rebellion will be to offer unrelated but seemingly more interesting thoughts my mind
for example was often successful at derailing my attention by beginning to compose an email that I
knew I needed to write objectively speaking this train of thoughts sounds exceedingly dull but in
the moment it can become impossibly tantalizing when you notice your attention slipping away from
the problem at hand gently remind yourself that you can return to that thought later then
redirect your attention back distraction of this type in many ways is the obvious enemy to
defeat in developing a productive meditation habit a subtler but equally effective adversary is
looping when faced with a hard problem your mind as it was evolved to do will attempt to avoid
excess expenditure of energy when possible one way it might attempt to sidestep this expenditure
is by avoiding diving deeper into the problem by instead looping over and over again on what you
already know about it for example when working on a proof my mind has a tendency to rehash simple
preliminary results again and again to avoid the harder work of building on these results toward
the needed solution you must be on your guard for looping as it can quickly subvert an entire
productive meditation session when you notice it remark to yourself that you seem to be in a loop
then redirect your attention toward the next step suggestion number two structure your deep
thinking thinking deeply about a problem seems like a self-evident activity but in reality
it's not when faced with a distraction-free mental landscape a hard problem and time to think the
next steps can become surprisingly non-obvious in my experience it helps to have some
structure for this deep thinking process I suggest starting with a careful review of the
relevant variables for solving the problem and then storing these values in your working memory
for example if you're working on the outline for a book chapter the relevant variables might be
the main points you want to make in the chapter if you're instead trying to solve a mathematics
proof these variables might be actual variables or assumptions or lemmas once the relevant
variables are identified Define the specific Next Step question you need to answer using
these variables in the book chapter example this next step question might be how am I going to
effectively open this chapter and for a proof it might be what can go wrong if I don't assume this
property holds with the relevant variables stored and the next step question identified you now
have a specific Target for your attention assuming you're able to solve your next step question
the final step of this structured approach to deep thinking is to consolidate your gains
by reviewing clearly the answer you identified at this point you can push yourself to the next
level of depth by starting the process over this cycle of reviewing and storing variables
identifying and tackling The Next Step question then consolidating your gains is like an intense
workout routine for your concentration ability it will help you get more out of your
productive meditation sessions and accelerate the pace at which you
improve your ability to go deep memorize a deck of cards given just five minutes
Daniel kilov can memorize any of the following a shuffled deck of cards a string of 100 random
digits or 115 abstract shapes this last feat establishing an Australian National Record
it shouldn't be surprising therefore that kilov recently won back-to-back silver medals
in the Australian memory championships what is perhaps surprising given kilov's history
is that he ended up a mental athlete at all I wasn't born with an exceptional memory kilov
told me indeed during high school he considered himself forgetful and disorganized he also
struggled academically and was eventually diagnosed with attention deficit disorder it was
after a chance encounter with tonsil Ali one of the country's most successful and visible memory
Champions the kilov began to seriously train his memory by the time he earned his college degree
he had won his first national competition medal this transformation into a world-class mental
athlete was rapid but not unprecedented in 2006 the American Science writer Joshua IV
won the USA memory Championship after only a year of intense training a journey he chronicled
in his 2011 bestseller Moon walking with Einstein but what's important to us about key Love's
story is what happened to his academic performance during this period of intensive
memory development while training his brain he went from a struggling student with attention
deficit disorder to graduating from a demanding Australian University with first-class honors
he was soon accepted into the PHD program at one of the country's top universities where he
currently studies under a renowned philosopher one explanation for this transformation comes
from research led by Henry rodiger who runs the memory Lab at the University of Washington at St
Louis in 2014 rodiger and his collaborators sent a team equipped with a battery of cognitive tests
to the extreme memory tournament held in San Diego they wanted to understand what differentiated
these Elite memorizers from the population at Large we found that one of the biggest differences
between memory athletes and the rest of us is in a cognitive ability that's not a direct measure
of memory at all but of attention explained rodiger in a New York Times blog post the
ability in question is called attentional control and it measures the subject's ability
to maintain their focus on essential information a side effect of memory training in other
words is an improvement in your general ability to concentrate this ability can then be
fruitfully applied to any task demanding deep work Daniel kilov we can therefore conjecture didn't
become a star student because of his award-winning memory it was instead his quest to improve this
memory that incidentally gave him the Deep work Edge needed to thrive academically the strategy
described here asks you to replicate a key piece of kilov's training and therefore gain some
of the same improvements to your concentration in particular it asks you to learn a
standard but quite impressive skill in the repertoire of most mental athletes the
ability to memorize a shuffled deck of cards the technique for card memorization I'll teach
you comes from someone who knows quite a bit about this particular challenge Ron White a
former USA memory Champion and World Record holder in card memorization the first thing
white emphasizes is that professional memory athletes never attempt rote memorization that is
where you simply look at information again and again repeating it in your head this approach to
retention though popular among burned out students misunderstands how our brains work we're not
wired to quickly internalize abstract information we are however really good at remembering
scenes think back to a recent memorable event in your life perhaps attending the opening
session of a conference or meeting a friend you haven't seen in a while for a drink try
to picture the scene as clearly as possible most people in this scenario can conjure a
surprisingly Vivid recollection of the event even though you made no special effort to remember
it at the time if you systematically counted the unique details in this memory the total number
of items would likely be surprisingly numerous your mind in other words can quickly
retain lots of detailed information if it's stored in the right way Ron White's card
memorization technique Builds on this insight to prepare for this high volume memorization task
white recommends that you begin by cementing in your mind the mental image of walking through
five rooms in your home perhaps you come in the door walk through your front hallway then turn
into the downstairs bathroom walk out the door and enter the guest bedroom walk into the kitchen
and then head down the stairs into your basement in each room conjure a clear image of what you see
once you can easily recall this mental walkthrough of a well-known location fix in your mind a
collection of 10 items in each of these rooms white recommends that these items be large and
therefore more memorable like a desk not a pencil next establish an order in which you look at each
of these items in each room for example in the front hallway you might look at the entry mat then
shoes on the floor by the mat then the bench above the shoes and so on combined this is only 50 items
so add two more items perhaps in your backyard to get to the full 52 items you'll later need when
connecting these images to all the cards in a standard deck practice this mental exercise of
walking through the rooms and looking at items in each room in a set order you should find that this
type of memorization because it's based on visual images of familiar places and things will be much
easier than the rote memorizing you might remember from your school days the second step in preparing
to memorize a deck of cards is to associate a memorable person or thing with each of the 52
possible cards to make this process easier try to maintain some logical association between the
card and the corresponding image white provides the example of associating Donald Trump with
the King of Diamonds as diamonds signify wealth practice these associations until you can pull
a card randomly from the deck and immediately recall the associated image as before the use
of memorable visual images and associations will simplify the task of forming these connections the
two steps mentioned previously are Advanced steps things you do just once and can then leverage
again and again in memorizing specific decks once these steps are done you're ready for the
main event memorizing as quickly as possible the order of 52 cards in a freshly shuffled deck the
method here is straightforward begin your mental walkthrough of your house as you encounter each
item look at the next card from the shuffled deck and imagine the corresponding memorable person
or thing doing something memorable near that item for example if the first item in location is
the mat in your front entry and the first card is the King of Diamonds you might picture Donald
Trump wiping mud off of his expensive loafers on the entry mat in your front hallway proceed
carefully through the rooms associating the proper mental images with objects in the proper
order after you complete a room you might want to walk through it a few times in a row to lock in
the imagery once you're done you're ready to hand the deck to a friend and Amaze him by rattling
off the cards in order without peaking to do so of course simply requires that you perform the
mental walkthrough one more time connecting each memorable person or thing to its corresponding
card as you turn your attention to it if you practice this technique you'll discover
like many mental athletes who came before you that you can eventually internalize a whole
deck in just minutes more important than your ability to impress friends of course is the
training such activities provide your mind proceeding through the steps described
earlier requires that you focus your attention again and again on a clear Target
like a muscle responding to weights this will strengthen your general ability to concentrate
allowing you to go deeper with more ease it's worth emphasizing however the obvious point that
there's nothing special about card memorization any structured thought process that requires
unwavering attention can have a similar effect be it studying the talmud like Adam Marlin from rule
number two's introduction or practicing productive meditation or trying to learn the guitar
part of a song by ear a past favorite of mine if card memorization seems weird to you in
other words then choose a replacement that makes similar cognitive requirements the key to
this strategy is not the specifics but instead the motivating idea that your ability to concentrate
is only as strong as your commitment to train it rule number three quit social media in 2013
author and digital media consultant baratunde Thurston launched an experiment he decided to
disconnect from his online life for 25 days no Facebook no Twitter No Foursquare a service
that awarded him mayor of the year in 2011. not even email he needed the break Thurston who is
described by friends as the most connected man in the world had by his own count participated
in more than 59 000 Gmail conversations and posted 1500 times on his Facebook wall
in the year leading up to his experiment I was burnt out fried done toast he explained
we know about thurston's experiment because he wrote about it in a cover article for Fast
Company magazine ironically titled hashtag unplug as Thurston reveals in the article it didn't
take long to adjust to a disconnected life by the end of that first week the quiet
rhythm of my days seemed far less strange he said I was less stressed about not
knowing new things I felt that I still existed despite not having shared documentary
evidence of set existence on the internet Thurston struck up conversations with strangers he
enjoyed food without Instagram in the experience he bought a bike turns out it's easier to
ride the thing when you're not trying to simultaneously check your Twitter the end came too
soon Thurston lamented but he had startups to run and books to Market so after the 25 days passed
he reluctantly reactivated his online presence thurston's experiment neatly summarizes
two important points about our culture's current relationship with social networks like
Facebook Twitter and Instagram and infotainment sites like Business Insider and BuzzFeed two
categories of online distraction that I will collectively call Network Tools in the sections
ahead the first point is that we increasingly recognize that these tools fragment our time and
reduce our ability to concentrate this reality no longer generates much debate we all feel it
this is a real problem for many different people but the problem is especially dire if you're
attempting to improve your ability to work deeply in the preceding rule for example I described
several strategies to help you sharpen your focus these efforts will become significantly more
difficult if you simultaneously behave like a pre-experiment baritunde Thurston allowing
your life outside such training to remain a distracted blur of apps and browser tabs willpower
is limited and therefore the more enticing tools you have pulling at your attention the harder
it'll be to maintain focus on something important to master the art of deep work therefore you must
take back control of your time and attention from the many diversions that attempt to steal them
before we begin fighting back against these distractions however we must better understand
the battlefield this brings me to the second important Point summarized by baritunde thurston's
story The impotence with which knowledge workers currently discuss this problem of Network Tools
and attention overwhelmed by these tools demands on his time Thurston felt that his only option
was to temporarily quit the internet altogether this idea that a drastic internet sabbatical
is the only alternative to the distraction generated by social media and infotainment has
increasingly pervaded our cultural conversation the problem with this binary response to this
issue is that these two choices are much too crude to be useful the notion that you would quit
the internet is of course an overstuffed straw man infeasible for most unless you're a journalist
writing a piece about distraction no one is meant to actually follow baritunde thurston's lead and
this reality provides justification for remaining with the only offered alternative accepting
our current distracted State as inevitable for all the insight and Clarity that Thurston
gained during his internet sabbatical for example it didn't take him long once the experiment ended
to slide back into the fragmented state where he began on the day when I first started writing
this chapter which fell only six months after thurston's article originally appeared in Fast
Company the reformed connector had already sent a dozen Tweets in the few hours since he woke up
this rule attempts to break us out of this rut by proposing a third option accepting that these
tools are not inherently evil and that some of them might be quite vital to your success and
happiness but at the same time also accepting that the threshold for allowing a site regular
access to your time and attention not to mention personal data should be much more stringent and
that most people should therefore be using many fewer such tools I won't ask you in other words
to quit the internet altogether like baratunde Thurston did for 25 days back in 2013 but I
will ask you to reject the state of distracted hyper-connectedness that drove him to that drastic
experiment in the first place there is a middle ground and if you are interested in developing
a deep work habit you must fight to get there our first step toward finding this middle ground
and network tool selection is to understand the current default decision process deployed by most
internet users in the fall of 2013 I received insight into this process because of an article
I wrote explaining why I never joined Facebook though the piece was meant to be explanatory and
not accusatory it nonetheless put many readers on the defensive leading them to reply with
justifications for their use of the service here are some examples of these justifications
entertainment was my initial draw to Facebook I can see what my friends are up to and
post funny photos make quick comments when I first joined I didn't know why by mere
curiosity I joined a forum of short fiction stories once there I improved my writing and made
very good friends I use Facebook because a lot of people I knew in high school are on there here's
what strikes me about these responses which are representative of the large amount of feedback I
received on this topic they're surprisingly minor I don't doubt for example that the first commenter
from this list finds some entertainment in using Facebook but I would also assume that this
person wasn't suffering some severe deficit of entertainment options before he or she signed
up for the service I would further wager that this user would succeed in staving off boredom even
if the service were suddenly shut down Facebook at best added one more arguably quite mediocre
entertainment option to many that already existed another commenter cited making friends in
a writing Forum I don't doubt the existence of these friends but we can assume that these
friendships are lightweight given that they're based on sending short messages back and forth
over a computer network there's nothing wrong with such lightweight friendships but they're unlikely
to be at the center of this user's social life something similar can be said about the commenter
who reconnected with high school friends this is a nice diversion but hardly something Central to
his or her sense of social connection or happiness to be clear I'm not trying to denigrate
the benefits identified previously there's nothing illusory or misguided about them what
I'm emphasizing however is that these benefits are minor and somewhat random by contrast if
you'd instead ask someone to justify the use of say the World Wide Web more generally or email
the arguments would become much more concrete and compelling to this observation you might reply
that value is value if you can find some extra benefit in using a service like Facebook even if
it's small then why not use it I call this way of thinking the any benefit mindset as it identifies
any possible benefit as sufficient justification for using a network tool in more detail the
any benefit approach to network tool selection you're justified in using a network
tool if you can identify any possible benefit to its use or anything you might
possibly miss out on if you don't use it the problem with this approach of course is
that it ignores all the negatives that come along with the tools in question these services
are engineered to be addictive robbing time and detention from activities that more directly
support your professional and personal goals such as deep work eventually if you use these
tools enough you'll arrive at the state of burned out hyper-distracted connectivity that plagued
baritunde Thurston and millions of others like him it's here that we encounter the true
Insidious nature of an any benefit mindset the use of Network Tools can be harmful if
you don't attempt to weigh Pros against cons but instead use any glimpse of some potential
benefit as justification for unrestrained use of a tool then you are unwittingly crippling your
ability to succeed in the world of knowledge work this conclusion if considered objectively
shouldn't be surprising in the context of Network Tools we've become comfortable with the
any benefit mindset but if we instead zoom out and consider this mindset in the broader context
of skilled labor it suddenly seems a bizarre and a historical approach to choosing Tools in
other words once you put aside the Revolutionary rhetoric surrounding all things internet the
sense summarized in part one that you're either fully committed to the revolution or a Luddite
curmudgeon you'll soon realize that Network Tools are not exceptional they're tools no different
from a blacksmith's hammer or an artist's brush used by skilled laborers to do their jobs
better and occasionally to enhance their leisure throughout history skilled laborers have applied
sophistication and skepticism to their encounters with new tools and their decisions about whether
to adopt them there's no reason why knowledge workers cannot do the same when it comes to
the internet the fact that the skilled labor here now involves digital bits doesn't change this
reality to help understand what this more careful tool curation might look like it makes sense to
start by talking to someone who makes a living working with non-digital tools and relies on a
complex relationship with these tools to succeed fortunately for our purposes I found just
such an individual in a lanky English major turned successful sustainable farmer
named almost two aptly Forest Pritchard Forrest Pritchard runs Smith Meadows a
family farm located an hour west of DC one of many farms clustered in The
Valleys of the Blue Ridge Mountains soon after taking control of the land from his
parents as I learned Pritchard moved the operation away from traditional monoculture crops and toward
the then novel concept of grass-finished meat the farm bypasses wholesaling you cannot find Smith
Meadows steaks and Whole Foods to sell direct to Consumers at the bustling farmers markets in the
Washington DC metro area by all accounts the farm is thriving in an industry that rarely rewards
small operations I first encountered Pritchard at our local farmers market in Tacoma Park Maryland
where the Smith Meadows stand does good business to see Pritchard usually standing a foot taller
than most of his suburbanite customers wearing the obligatory faded flannel of the farmer
is to see a Craftsman confident in his trade I introduced myself to him because farming is a
skill dependent on the careful management of tools and I wanted to understand how a Craftsman in a
non-digital field approaches this crucial task haymaking is a good example he told me not
long into one of our conversations on the topic it's a subject where I can give you
the basic idea without having to gloss over the underlying economics when Pritchard took
over Smith Meadows he explained the farm made its own hay to use this animal feed during
the winter months when grazing is impossible haymaking is done with a piece of equipment
called a hay baler a device you pull behind a tractor that compresses and binds dried grass
into bales if you raise animals on the East Coast there's an obvious reason to own and operate a
hay baler your animals need hay why spend money to buy in feed when you have perfectly good
grass growing for free right in your own soil if a farmer subscribed to the any benefit
approach used by knowledge workers therefore he would definitely buy a hay baler but as
Pritchard explained to me after preemptively apologizing for a moment of snark if a farmer
actually adopted such a simplistic mindset I'd be counting the days until the force sale goes up
on the property Pritchard like most practitioners of his trade instead deploys a more sophisticated
thought process when assessing tools and after applying this process to the hay baler Pritchard
was quick to sell it Smith Meadows now purchases all the hay it uses here's why let's start by
exploring the costs of making hay Pritchard said first there's the actual cost of fuel and repairs
and the shed to keep the baler you also have to pay taxes on it these directly measurable costs
however were the easy part of his decision it was instead the opportunity costs that required
more attention as he elaborated if I make hay all summer I can't be doing something else for example
I now use that time instead to raise boilers chickens meant for eating these generate positive
cash flow because I can sell them but they also produce manure which I can then use to enhance
my soil then there's the equally subtle issue of assessing the secondary value of a purchased bale
of hay as Pritchard explained when I'm buying in Hay I'm trading cash for animal protein as
well as manure once it passes through the animal system which means I'm also getting more
nutrients from my land in exchange for my money I'm also avoiding compacting soils by driving
heavy machinery over my ground All Summer Long when making his final decision on the Baler
Pritchard moved past the direct monetary costs which were essentially Awash and instead shifted
his attention to the more nuanced issue of the long-term health of his fields for the reasons
described previously Pritchard concluded that buying in Hay results in healthier fields and
is he summarized soil fertility is my Baseline by this calculation the Baler had to go notice
the complexity of pritchard's tool decision this complexity underscores an important reality the
notion that identifying some benefit is sufficient to invest money time and attention in a tool is
near laughable to people in his trade of course a hay baler offers benefits every tool at the farm
supply store has something useful to offer at the same time of course it offers negatives as well
Pritchard expected this decision to be nuanced he began with a clear Baseline in his case that
soil health is a fundamental importance to his professional success and then built off this
Foundation toward a final call on whether to use a particular tool I propose that if you're
a knowledge worker especially one interested in cultivating a deep work habit you should treat
your tool selection with the same level of care as other skilled workers such as farmers following is
my attempt to generalize this assessment strategy I call it the Craftsman approach to Tool selection
a name that emphasizes that tools are ultimately aids to the larger goals of one's craft the
Craftsman approach to Tool selection identify the core factors that determine success and happiness
in your professional and personal life adopt a tool only if its positive impacts on these factors
substantially outweigh its negative impacts notice that this Craftsman approach to
Tool selection stands in opposition to the any benefit approach whereas the any benefit
mindset identifies any potential positive impact as justification for using a tool the Craftsman
variant requires that these positive impacts affect factors at the core of what's important
to you and that they outweigh the negatives even though the Craftsman approach rejects
the Simplicity of the any benefit approach it doesn't ignore the benefits that currently
drive people to network tools or make any advanced proclamations about what's good or
bad technology it simply asks that you give any particular Network tool the same type
of measured nuanced accounting that Tools in other trades have been subjected to
throughout the history of skilled labor the three strategies that follow in this
rule are designed to grow your comfort with abandoning the any benefit mindset
and instead applying the more thoughtful Craftsman philosophy in curating the tools
that lay claim to your time and attention this guidance is important because the Craftsman
approach is not cut and dry identifying what matters most in your life and then attempting
to assess the impacts of various tools on these factors doesn't reduce to a simple formula
this task requires practice and experimentation the strategies that follow provide some structure
for this practice and experimentation by forcing you to reconsider your Network Tools from many
different angles combined they should help you cultivate a more sophisticated relationship with
your tools that will allow you to take back enough control over your time and attention to enable
the rest of the ideas in part two to succeed apply the law of the vital
few to your internet habits Malcolm Gladwell doesn't use Twitter in a 2013
interview he explained why who says my fans want to hear from me on Twitter he then joked I know
a lot of people would like to see less of me Michael Lewis another Mega best-selling author
also doesn't use the service explaining in The Wire I don't tweet I don't Twitter I couldn't
even tell you how to read or where to find a Twitter message and is mentioned in part one the
award-winning New Yorker scribe George Packer also avoids the service and indeed only recently even
succumbed to the necessity of owning a smartphone these three writers don't think Twitter is useless
they're quick to accept that other writers find it useful Packers admission of non-twitter use in
fact was written as a response to an unabashedly pro-twitter article by the New York Times media
critic David Carr a piece in which Carr effused and now nearly a year later has Twitter turned
my brain to Mush no I'm in narrative on more things in a given moment than I ever thought
possible and instead of spending a half hour surfing in search of Illumination I get
a sense of the day's news and how people are reacting to it in the time that it
takes to wait for coffee at Starbucks at the same time however Gladwell Lewis and
Packer don't feel like the service offers them nearly enough advantages to offset its
negatives in their particular circumstances Lewis for example worries that adding more
accessibility will sap his energy and reduce his ability to research and write great stories noting
it's amazing how overly accessible people are there's a lot of communication in my life
that's not enriching it's impoverishing while Packer for his part worries about
distraction saying Twitter is crack for media addicts he goes so far as to describe
Carr's Rave about the service as the most frightening picture of the future that I've read
thus far in the new decade we don't have to argue about whether these authors are right in their
personal decisions to avoid Twitter and similar tools because their sales numbers and awards speak
for themselves we can instead use these decisions as a courageous illustration of the Craftsman
approach to Tool selection in action in a time when so many knowledge workers and especially
those in Creative fields are still trapped in the any benefit mindset it's refreshing to see a more
mature approach to sorting through such services but the very rareness of these examples reminds
us that mature and confident assessments of this type aren't easy to make recall the complexity
of the thought process highlighted earlier that Forest Pritchard had to slog through to
make a decision on his hay baler for many knowledge workers and many of the tools in their
lives these decisions will be equally complex the goal of this strategy therefore is to
offer some structure to this thought process a way to reduce some of the complexity of
deciding which tools really matter to you the first step of this strategy is to identify the
main high-level goals in both your professional and your personal life if you have a family for
example then your personal goals might involve parenting well and running an organized household
in the professional sphere the details of these goals depend on what you do for a living
in my own work as a professor for example I pursue two important goals one centered on
being an Effective Teacher in the classroom and effective mentor to my graduate students and
another centered on being an effective researcher while your goals will likely differ the key is to
keep the list limited to what's most important and to keep the descriptions suitably high level if
your goal includes a specific Target to reach a million dollars in sales or to publish a half
dozen papers in a single year then it's too specific for our purposes here when you're done
you should have a small number of goals for both the personal and professional areas of your
life once you've identified these goals list for each the two or three most important
activities that help you satisfy the goal these activities should be specific enough
to allow you to clearly picture doing them on the other hand they should be General enough
that they're not tied to a one-time outcome for example do better research is too general
what does it look like to be doing better research well finish paper on broadcast lower bounds in
time for upcoming conference submission is too specific it's a one-time outcome a good activity
in this context would be something like regularly read and understand The Cutting Edge results in
my field the next step in this strategy is to consider the Network Tools you currently use for
each such tool go through the Key activities you identified and ask whether the use of the tool has
a substantially positive impact a substantially negative impact or little impact on your regular
and successful participation in the activity now comes the important decision keep using
this tool only if you concluded that it has substantial positive impacts and that
these outweigh the negative impacts to help illustrate this strategy in action
let's consider a case study for the purposes of this example assume that Michael Lewis if
asked would have produced The Following goal and corresponding important activities for
his writing career professional goal to craft well-written narrative driven stories that change
the way people understand the world Key activities supporting this goal research patiently
and deeply write carefully and with purpose now imagine that Lewis was using this goal
to determine whether or not to use Twitter our strategy requires him to investigate
Twitter's impact on the Key activities he listed that support his goal there's no convincing way to
argue that Twitter would make Lewis substantially better at either of these activities deep research
for Lewis I assume requires him to spend weeks and months getting to know a small number of sources
he's a master of the long-form journalism skill of drawing out a source of story over many sessions
and careful writing of course requires freedom from distraction in both cases Twitter at best has
no real impact and at worst could be substantially negative depending on Lewis's susceptibility
to the services addictive attributes the conclusion would therefore be
that Lewis shouldn't use Twitter you might argue at this point that confining
our example to this single goal is artificial as it ignores the areas where a service like
Twitter has its best chance of contributing for writers in particular Twitter is often
presented as a tool to establish connections with your audience that ultimately lead to more sales
for a writer like Michael Lewis however marketing doesn't likely Merit its own goal when he
assesses what's important in his professional life this follows because his reputation guarantees
that he will receive massive coverage in massively influential media channels if the book
is really good his Focus therefore is much more productively applied to the goal of writing the
best possible book then instead trying to squeeze out a few extra sales through inefficient author
driven means in other words the question is not whether Twitter has some conceivable benefit
to Lewis it's instead whether Twitter used significantly and positively affects the most
important activities in his professional life what about a less famous writer in this case book
marketing might play a more primary role in his or her goals but when forced to identify the two or
three most important activities supporting this goal it's unlikely that the type of lightweight
one-on-one contact enabled by Twitter would make the list this is the result of simple math imagine
that our hypothetical author diligently sends 10 individualized tweets a day five days a week
Each of which connects one-on-one with a new potential reader now imagine that 50 of the
people contacted in this manner become loyal fans who will definitely buy the author's next
book over the two-year period it might take to write this book this yields 2 000 sales a
modest boost at Best in a marketplace where best seller status requires two or three times
more sales per week the question once again is not whether Twitter offers some benefits but
instead whether it offers enough benefits to offset its drag on your time and attention two
resources that are especially valuable to a writer having seen an example of this approach
applied to a professional context let's next consider the potentially more disruptive
setting of personal goals in particular let's apply this approach to one of our culture's most
ubiquitous and fiercely defended tools Facebook when justifying the use of Facebook or similar
social networks most people cite its importance to their social lives with this in mind let's
apply our strategy to understand whether Facebook makes the cut due to its positive
impact on this aspect of our personal goals to do so we'll once again work with a hypothetical
goal and key supporting activities personal goal to maintain close and rewarding friendships
with a group of people who are important to me Key activities supporting this goal one regularly
take the time for meaningful connection with those who are most important to me eg a long talk
a meal joint activity two give of myself to those who are most important to me EG making
non-trivial sacrifices that improve their lives not everyone will share this exact goal or
supporting activities but hopefully you'll stipulate that they apply to many people let's now
step back and apply our strategies filtering logic to the example of Facebook in the context of this
personal goal this service of course offers any number of benefits to your social life to name
a few that are often mentioned it allows you to catch up with people you haven't seen in a while
it allows you to maintain lightweight contact with people you know but don't run into regularly
it allows you to more easily monitor important events in people's lives such as whether or not
they're married or what their new baby looks like and it allows you to stumble onto online
communities or groups that match your interests these are real benefits that Facebook undeniably
offers but none of these benefits provide a significant positive impact to the two Key
activities we listed both of which are offline and effort intensive our strategy therefore would
return a perhaps surprising but clear conclusion of course Facebook offers benefits to your social
life but none are important enough to what really matters to you in this area to justify giving it
access to your time and attention to be clear I'm not arguing that everyone should stop using
Facebook I'm instead showing that for this specific representative case study the strategy
proposed here would suggest dropping this service I can't imagine however other plausible scenarios
that would lead to the opposite conclusion consider for example a college freshman for
someone in this situation it might be more important to establish new friendships than to
support existing relationships the activities this student identifies for supporting his
goal of a thriving social life therefore might include something like attend lots of events
and socialize with lots of different people if this is a key activity and you're on a
college campus then a tool like Facebook would have a substantially positive impact and
should be used to give another example consider someone in the military who's deployed overseas
for this hypothetical Soldier keeping infrequent lightweight touch with friends and family left
back home is a plausible priority and one that might once again be best supported through
social networks which should be clear from these examples is that this strategy if applied
as described will lead many people who currently use tools like Facebook or Twitter to abandon
them but not everyone you might at this point complain about the arbitrariness of allowing
only a small number of activities to dominate your decisions about such tools as we established
previously for example Facebook has many benefits to your social life why would one abandon it
just because it doesn't happen to help the small number of activities that we judged most
important what's key to understand here however is that this radical reduction of priorities
is not arbitrary but is instead motivated by an idea that has arisen repeatedly in any number
of different fields from client profitability to social equality to prevention of crashes in
computer programs the law of the vital few in many settings eighty percent of a given effect
is due to just 20 percent of the possible causes for example it might be the case that 80 percent
of a business's profits come from just 20 percent of its clients eighty percent of a nation's wealth
is held by its richest 20 percent of citizens or eighty percent of computer software crashes
come from just 20 percent of the identified bugs there's a formal mathematical underpinning to
this phenomenon an 80 20 split is roughly what you would expect when describing a power law
distribution over impact a type of distribution that shows up often when measuring quantities in
the real world but it's probably most useful when applied heuristically as a reminder that in many
cases contributions to an outcome are not evenly distributed moving forward let's assume that this
law holds for the important goals in your life as we noted many different activities can
contribute to your achieving these goals the law of the vital few however reminds us that the most
important 20 or so of these activities provide the bulk of the benefit assuming that you could
probably list somewhere between 10 and 15 distinct and potentially beneficial activities for each of
your life goals this law says that it's the top two or three such activities the number that this
strategy asks you to focus on that make most of the difference in whether or not you succeed with
the goal even if you accept this result however you still might argue that you shouldn't ignore
the other eighty percent of possible beneficial activities it's true that these less important
activities don't contribute nearly as much to your goal as your top one or two but they can provide
some benefit so why not keep them in the mix as long as you don't ignore the more important
activities it seems like it can't hurt to also support some of the less important alternatives
this argument however misses the key point that all activities regardless of their importance
consume your same Limited store of time and attention if you service low impact activities
therefore you're taking away time you could be spending on higher impact activities it's a
zero-sum game and because your time returns substantially more rewards when invested in high
impact activities than when invested in low impact activities the more of it you shift to the latter
the lower your overall benefit the business World understands this map this is why it's not uncommon
to see a company fire unproductive clients if eighty percent of their profits come from 20
percent of their clients then they make more money by redirecting the energy from low Revenue clients
to better service the small number of lucrative contracts each hour spent on the latter returns
more Revenue than each hour spent on the former the same holds true for your professional and
personal goals by taking the time consumed by low impact activities like finding old friends
on Facebook and reinvesting it in high impact activities like taking a good friend out to lunch
you end up more successful in your goal to abandon a network tool using this logic therefore is not
to miss out on its potential small benefits but is instead to get more out of the activities
you already know to yield large benefits to return to where we started for Malcolm Gladwell
Michael Lewis and George Packer Twitter doesn't support the 20 of activities that generate the
bulk of the success in their writing careers even though in isolation this service might return some
minor benefits when their careers are viewed as a whole they're likely more successful not using
Twitter and redirecting that time to more fruitful activities than if they added it into their
schedule as one more thing to manage you should take the same care in deciding which tools you
allow to claim your own limited time and attention quit social media when Ryan Nicodemus decided to
simplify his life one of his first targets was his possessions at the time Ryan lived alone in a
spacious three-bedroom condo for years driven by a consumerist impulse he had been trying his best to
fill this ample space now it was time to reclaim his life from his stuff the strategy he deployed
was simple to describe but radical in concept he spent an afternoon packing everything he owned
into cardboard boxes as if he was about to move in order to transform what he described as
a difficult undertaking into something less onerous he called it a packing party explaining
everything's more exciting when it's a party right once the packing was done Nicodemus then spent
the next week going through his normal routine if he needed something that was packed he
would unpack it and put it back where it used to go at the end of the week he noticed
that the vast majority of his stuff remained untouched in its boxes so he got rid of it stuff
accumulates in people's lives in part because when faced with a specific Act of elimination
it's easy to worry what if I need this one day and then use this worry as an excuse to
keep the item in question sitting around nicodemus's packing party provided him
with definitive evidence that most of his stuff was not something he needed and it
therefore supported his quest to simplify the last strategy provided a systematic method
to help you begin sorting through the Network Tools the currently lay claim to your time and
attention this strategy offers you a different but complementary approach to these same issues
and it's inspired by Ryan nicodemus's approach to getting rid of his useless stuff in more
detail this strategy asks that you perform the equivalent of a packing party on the social media
services that you currently use instead of packing however you'll instead ban yourself from using
them for 30 days all of them Facebook Instagram Google Plus Twitter Snapchat Vine or whatever
other services have risen to popularity since I first wrote these words don't formally deactivate
these services and this is important don't mention online that you'll be signing off just stop using
them cold turkey if someone reaches out to you by other means and asks why your activity
on a particular service has fallen off you can explain but don't go out of your way to tell
people after 30 days of this self-imposed network isolation ask yourself the following two questions
about each of the services you temporarily quit one would the last 30 days have been notably
better if I'd been able to use this service two did people care that I wasn't using this
service if your answer is no to both questions quit the service permanently if your answer was
a clear yes then return to using the service if your answers are qualified or ambiguous it's
up to you whether you return to the service though I would encourage you to lean toward quitting
you can always rejoin later this strategy picks specifically on social media because among the
different network tools that can claim your time and attention these Services if used without limit
can be particularly devastating to your quest to work deeper they offer personalized information
arriving on an unpredictable intermittent schedule making them massively addictive and
therefore capable of severely damaging your attempts to schedule and succeed with any Act
of concentration given these dangers you might expect that more knowledge workers would avoid
these tools altogether especially those like computer programmers or writers whose livelihood
explicitly depends on the outcome of deep work but part of what makes social media Insidious is
that the companies that profit from your attention have succeeded with a masterful marketing coup
convincing our culture that if you don't use their products you might miss out this fear
that you might miss out has obvious parallels to nicodemus's fear that the voluminous stuff
in his closets might one day prove useful which is why I'm suggesting a corrective strategy
that parallels his packing party by spending a month without these Services you can replace
your fear that you might miss out on events on conversations on shared cultural experience with a
dose of reality for most people this reality will confirm something that seems obvious only once
you've done the hard work of freeing yourself from the marketing messages surrounding these tools
they're not really all that important in your life the reason why I ask you to not announce your
30-day experiment is because for some people another part of the delusion that binds them
to social media is the idea that people want to hear what you have to say and that they might
be disappointed if you suddenly leave them bereft of your commentary I'm being somewhat facetious
here in my wording but this underlying sentiment is nonetheless common and important to tackle as
of this writing for example the average number of followers for a Twitter user is 208. when you know
that more than 200 people volunteered to hear what you have to say it's easy to begin to believe that
your activities on these services are important speaking from experience as someone who makes
a living trying to sell my ideas to people this is a powerfully addictive feeling but here's
the reality of audiences in a social media era before these Services existed building an audience
of any size beyond your immediate friends and family required hard competitive work in the early
2000s for example anyone could start a blog but to gain even just a handful of unique visitors per
month required that you actually put in the work to deliver information that's valuable enough to
capture someone's attention I know this difficulty well my first blog was started in the fall of
2003. it was called cleverly enough inspiring moniker I used it to Muse on my life as a 21 year
old college student there were I'm embarrassed to admit long stretches where no one read it a term
I'm using literally as I learned in the decade that followed a period in which I patiently and
painstakingly built an audience for my current blog study hacks from a handful of readers to
hundreds of thousands per month is that earning people's attention online is hard hard work
except now it's not part of what fueled social media's rapid Ascent I contend is its ability to
short-circuit this connection between the hard work of producing real value and the positive
reward of having people pay attention to you it is instead replaced this Timeless capitalist
exchange with a shallow collectivist alternative I'll pay attention to what you say if you pay
attention to what I say regardless of its value a blog or magazine or television program
that contained the content that typically populates a Facebook wall or Twitter feed for
example would attract on average no audience but when captured within the social conventions
of these services that same content will attract attention in the form of likes and comments the
implicit agreement motivating this behavior is that in return for receiving for the most part
undeserved attention from your friends and followers you'll return the favor by lavishing
similarly undeserved attention on them you like my status update and all like yours this agreement
gives everyone a simulacrum of importance without requiring much effort in return by dropping off
these services without notice you can test the reality of your status as a Content producer for
most people and most Services the news might be sobering no one outside your closest friends and
family will likely even notice you've signed off I recognize that I come across as curmudgeonly
when talking about this issue is there any other way to tackle it but it's important to discuss
because this quest for self-importance plays an important role in convincing people to continue
to thoughtlessly fragment their time and attention for some people of course this 30-day experiment
will be difficult and generate lots of issues if you're a college student or online personality
for example the abstention will complicate your life and will be noted but for most I suspect the
net result of this experiment if not a massive overhaul in your internet habits will be a more
grounded view of the roles social media plays in your daily existence these Services aren't
necessarily as advertised the lifeblood of our modern connected world they're just products
developed by private companies funded lavishly marketed carefully and designed ultimately to
capture then sell your personal information and attention to advertisers they can be fun but
in the scheme of your life and what you want to accomplish there are lightweight Whimsy one
unimportant distraction among many threatening to derail you from something deeper or maybe social
media tools are at the core of your existence you won't know either way until
you sample life without them don't use the internet to entertain
yourself Arnold Bennett was an English writer born near the turn of the 20th century a
tumultuous time for his home country's economy the Industrial Revolution which had been roaring
for decades by this point had wrenched enough Surplus capital from the Empire's resources to
generate a new class the white collar worker it was now possible to have a job in which
you spent a set number of hours a week in an office and in exchange received a steady
salary sufficient to support a household such a lifestyle is blandly familiar in
our current age but to Bennett and his contemporaries it was novel and in many ways
distressing Chief among Bennett's concerns was that members of this new class were missing out on
the opportunities it presented to live a full life take the case of a Londoner who works in an office
whose office hours are from 10 to 6 and who spends 50 minutes morning and night in traveling between
his house door and his office door Bennett writes in his 1910 self-help classic how to live on 24
hours a day this hypothetical London salaryman he notes has a little more than 16 hours left in
the day beyond these work-related hours to Bennett this is a lot of time but most people in this
situation tragically don't realize its potential the great and profound mistake which my typical
man makes in regard to his day he elaborates is that even though he doesn't particularly enjoy
his work seeing it as something to get through he persists in looking upon those hours from 10
to 6 as the day to which the 10 hours preceding them and the six hours following them
are nothing but a prologue and epilogue this is an attitude that Bennett condemns
as utterly illogical and unhealthy what's the alternative to this state of affairs
Bennett suggests that his typical man see his 16 free hours as a day within a day explaining
during those 16 hours he is free he is not a wage earner he is not preoccupied with monetary cares
he's just as good as a man with a private income accordingly the typical man should instead
use this time as an aristocrat would to perform rigorous self-improvement a task that
according to Bennett involves primarily reading great literature and poetry Bennett wrote
about these issues more than a century ago you might expect that in the intervening decades
a period in which this middle class exploded in size worldwide our thinking about Leisure Time
would have evolved but it has not if anything with the rise of the internet and the low brow
attention economy it supports the average 40-hour week employee especially those in my tech savvy
millennial generation has seen the quality of his or her Leisure Time remain degraded consisting
primarily of a blur of distracted clicks on least common denominator Digital entertainment if
Bennett were brought back to life today he'd likely fall into despair at the lack of progress
in this area of human development to be clear I'm indifferent to the moral underpinnings behind
Bennett's suggestions his vision of elevating the souls and minds of the middle class by
reading poetry and great books feels somewhat Antiquated and classist but the logical Foundation
of his proposal that you both should and can make deliberate use of your time outside work remains
relevant today especially with respect to the goal of this rule which is to reduce the impact of
Network Tools on your ability to perform deep work in more detail in the strategies discussed
so far in this rule we haven't spent much time yet on a class of Network Tools that are
particularly relevant to the fight for depth entertainment focused websites designed to capture
and hold your attention for as long as possible at the time of this writing the most popular
examples of such sites include the Huffington Post BuzzFeed Business Insider and Reddit
this list will undoubtedly continue to evolve but what this General category of site
shares is the use of carefully crafted titles and easily digestible content often honed by
algorithms to be maximally attention catching once you've landed on one article in one of
these sites links on the side or bottom of the page beckon you to click on another then another
every available trick of human Psychology from listing titles as popular or trending to the use
of arresting photos is used to keep you engaged at this particular moment for example some of
the most popular articles on BuzzFeed include 17 words that mean something totally different when
spelled backward and 33 dogs winning at everything these sites are especially harmful
after the work day is over where the freedom in your schedule enables them
to become Central to your leisure time if you're waiting in line or waiting for the
plot to pick up in a TV show or waiting to finish eating a meal they provide a cognitive crutch
to ensure you eliminate any chance of boredom as I argued in rule number two however such
behavior is dangerous as it weakens your mind's General ability to resist distraction making
deep work difficult later when you really want to concentrate to make matters worse these
Network Tools are not something you join and therefore they're not something you can
remove from your life by quitting rendering the previous two strategies irrelevant
they're always available just a click away fortunately Arnold Bennett identified the solution
to this problem a hundred years earlier put more thought into your leisure time in other words
this strategy suggests that when it comes to your relaxation don't default to whatever catches your
attention at the moment but instead dedicate some Advanced thinking to the question of how you want
to spend your day within a day addictive websites of the type mentioned previously thrive in a
vacuum if you haven't given yourself something to do in a given moment they'll always beckon as
an appealing option if you instead fill this free time with something of more quality their grip on
your attention will loosen it's crucial therefore that you figure out in advance what you're going
to do with your evenings and weekends before they begin structured Hobbies provide good fodder for
these hours as they generate specific actions with specific goals to fill your time a set program
of reading a la Bennett where you spend regular time each night making progress on a series of
deliberately chosen books is also a good option as is of course exercise or the enjoyment of good
in-person company in my own life for example I managed to read a surprising number of books
in a typical year given the demands on my time as a professor writer and father on average I'm
typically reading three to five books at a time this is possible because one of my favorite
pre-planned leisure activities after my kids bedtime is to read an interesting book as a result
my smartphone and computer and the distractions they can offer typically remain neglected between
the end of the work day and the next morning at this point you might worry that adding such
structure to your relaxation will defeat the purpose of relaxing which many believe requires
complete freedom from plans or obligations won't a structured evening leave you
exhausted not refreshed the next day at work Bennett to his credit anticipated this complaint
as he argues such worries misunderstand what energizes the human spirit what you say that
full energy given to those 16 hours will lessen the value of the business eight not so on the
contrary it will assuredly increase the value of the business eight one of the chief things
which my typical man has to learn is that the mental faculties are capable of a continuous hard
activity they do not Tire like an arm or a leg all they want is change not rest except in
sleep in my experience this analysis is spot on if you give your mind to something meaningful
to do throughout all your waking hours you'll end the day more fulfilled and begin
the next one more relaxed than if you instead allow your mind to bathe for hours in
semi-conscious and unstructured web surfing to summarize if you want to eliminate the
addictive pull of entertainment sites on your time and attention give your brain a quality
alternative not only will this preserve your ability to resist distraction and concentrate but
you might even fulfill Arnold Bennett's ambitious goal of experiencing perhaps for the first
time what it means to live and not just exist Rule Number Four drain the shallows in the summer
of 2007 the software company 37 signals now called Basecamp launched an experiment they shorten their
work week from five days to four their employees seem to accomplish the same amount of work with
one last day so they made this change permanent every year from May through October 37 signals
employees work only Monday to Thursday with the exception of customer support which still operates
the full week as company co-founder Jason freed quipped in a blog post about the decision
people should enjoy the weather in the summer it didn't take long before the grumbles
began in the business press a few months after fried announced his company's decision
to make four day weeks permanent journalist Tara Weiss wrote a critical piece for Forbes
titled why a four-day Work Week doesn't work she summarized her problem with this strategy
as follows packing 40 hours into four days isn't necessarily an efficient way to work
many people find that eight hours are tough enough requiring them to stay for an extra two
could cause morale and productivity to decrease was quick to respond in a blog post titled Forbes
misses the point of the four-day work week he begins by agreeing with Weiss's premise that it
would be stressful for employees to cram 40 hours of effort into four days but as he clarifies
that's not what he's suggesting the point of the four-day work week is about doing less work
he writes it's not about four 10-hour days it's about four normalish eight-hour days this might
seem confusing at first freed earlier claimed that his employees get just as much done in
four days as in five days now however he's claiming that his employees are working fewer
hours how can both be true the difference it turns out concerns the role of shallow work as
freed explains very few people work even eight hours a day you're lucky if you get a few good
hours in between all the meetings interruptions web surfing office politics and personal
business that permeate the typical work day fewer official working hours help squeeze the fat
out of the typical work week once everyone has less time to get their stuff done they respect
that time even more people become stingy with their time and that's a good thing they don't
waste it on things that just don't matter when you have fewer hours you usually spend
them more wisely in other words the reduction in the 37 signals work week disproportionately
eliminated shallow as compared to deep work and because the latter was left largely untouched
the important stuff continued to get done the shallow stuff that can seem so urgent in the
moment turned out to be unexpectedly dispensable a natural reaction to this experiment is to wonder
what would happen if 37 signals had gone one step further if eliminating hours of shallow work had
little impact on the results produced what would happen if they not only eliminated shallow work
but then replace this newly recovered time with more deep work fortunately for our curiosity
the company soon put this Bolder idea to the test as well freed had always been interested
in the policies of technology companies like Google that gave their employees 20 percent of
their time to work on self-directed projects while he liked this idea he felt that carving
one day out of an otherwise busy week was not enough to support the type of unbroken
deep work that generates true breakthroughs I'd take five days in a row over five days
spread out over five weeks he explained so our theory is that we'll see better results when
people have a long stretch of uninterrupted time to test this Theory 37 signals implemented
something radical the company gave its employees the entire month of June off to work deeply on
their own projects this month would be a period free of any shallow work obligations no status
meetings no memos and blessedly no PowerPoint at the end of the month the company held a pitch
day in which employees pitched the ideas they'd been working on summarizing the experiment in an
Inc magazine article freed dubbed it a success the pitch day produced two projects
that were soon put into production a better Suite of tools for handling customer
support and a data visualization system that helps the company understand how their customers
use their products these projects are predicted to bring substantial value to the company but they
almost certainly would not have been produced in the absence of the unobstructed deep work time
provided to the employees to tease out their potential required dozens of hours of unimpeded
effort how can we afford to put our business on hold for a month to mess around with new ideas
freed asked rhetorically how can we afford not to 37 signals experiments highlight an important
reality the shallow work that increasingly dominates the time and Detention of knowledge
workers is less vital than it often seems in the moment for most businesses if you eliminated
significant amounts of this shallowness their bottom line would likely remain unaffected
and is Jason freed discovered if you not only eliminate shallow work but also replace this
recovered time with more of the deep alternative not only will the business continue to
function it can become more successful this rule asks you to apply these insights to your
personal work life the strategies that follow are designed to help you ruthlessly identify the
shallowness in your current schedule then call it down to minimum levels leaving more time for
the Deep efforts that ultimately matter most before diving into the details of these strategies
however we should first confront the reality that there's a limit to this anti-shallow thinking
the value of deep work vastly outweighs the value of shallow but this doesn't mean that
you must quixotically pursue a schedule in which all of your time is invested in depth
for one thing a non-trivial amount of shallow work is needed to maintain most knowledge work
jobs you might be able to avoid checking your email every 10 minutes but you won't likely last
long if you never respond to important messages in this sense we should see the goal of this
rule as tanning shallow Works footprint in your schedule not eliminating it then there's
the issue of cognitive capacity deep work is exhausting because it pushes you toward the limit
of your abilities performance psychologists have extensively studied how much such efforts can
be sustained by an individual in a given day in their seminal paper on deliberate practice
Anders Erickson and his collaborators survey these studies they note that for someone new to
such practice citing in particular a child in the early stages of developing an expert level
skill an hour a day is a reasonable limit for those familiar with the rigors of such activities
the limit expands to something like four hours but rarely more the implication is that once you've
hit your deep work limit in a given day you'll experience diminishing rewards if you try to cram
in more shallow work therefore doesn't become dangerous until after you add enough to begin to
crowd out your bounded deep efforts for the day at first this caveat might seem optimistic the
typical work day is eight hours the most Adept deep thinker cannot spend more than four
of these hours in a state of true depth it follows that you can safely spend half the day
wallowing in the shallows without adverse effect the danger missed by this analysis is how easily
this amount of time can be consumed especially once you consider the impact of meetings
appointments calls and other scheduled events for many jobs these time drains can leave you
with surprisingly little time left for solo work my job as a professor for example is traditionally
less plagued by such commitments but even so they often take large chunks out of my
time especially during the Academic Year turning to a random day in my calendar from the
previous semester I'm writing this during a quiet summer month for example I see I had a meeting
from 11 to 12. another from 1 to 2 30 and a class to teach from three to five my eight hour work day
in this example is already reduced by four hours even if I squeezed all remaining shallow work
emails tasks into a single half hour I'd still fall short of the goal of four hours of daily
deep work put another way even though we're not capable of spending a full day in a state of
blissful depth this reality shouldn't reduce the urgency of reducing shallow work as the typical
knowledge work day is more easily fragmented than many suspect to summarize I'm asking you
to treat shallow work with suspicion because its damage is often vastly underestimated
and its importance vastly overestimated this type of work is inevitable but you must keep
it confined to a point where it doesn't impede your ability to take full advantage of the deeper
efforts that ultimately determine your impact the strategies that follow will
help you act on this reality schedule every minute of your day if
you're between the ages of 25 and 34 years old and live in Britain you likely
watch more television than you realize in 2013 the British TV licensing Authority
surveyed television Watchers about their habits the 25 to 34 year olds taking the survey estimated
that they spend somewhere between 15 and 16 hours per week watching TV this sounds like a lot
but it's actually a significant underestimate we know this because when it comes to television
watching habits we have access to the ground truth the broadcasters audience research
board the British equivalent of the American Nielsen company places meters
in a representative sample of households these meters record without bias or wishful
thinking exactly how much people actually watch the 25 to 34 year olds who thought they watched 15
hours a week it turns out watch more like 28 hours this bad estimate of time usage is not unique
to British television watching when you consider different groups self-estimating different
behaviors similar gaps stubbornly remain in a Wall Street Journal article on the topic
business writer Laura vanderkam pointed out several more such examples a survey by
the national sleep Foundation revealed that Americans think they're sleeping on average
somewhere around seven hours a night the American time use survey which has people actually measure
their sleep corrected this number to 8.6 hours another study found that people who claimed
to work 60 to 64 hours per week were actually averaging more like 44 hours per week while
those claiming to work more than 75 hours were actually working less than 55. these
examples underscore an important point we spend much of our day on autopilot not giving
much thought to what we're doing with our time this is a problem it's difficult to prevent the
trivial from creeping into every corner of your schedule if you don't face without flinching your
current balance between deep and shallow work and then adopt the habit of pausing before action
and asking what makes the most sense right now the strategy described in the following paragraphs
is designed to force you into these behaviors it's an idea that might seem extreme at
first but will soon prove indispensable in your quest to take full advantage of the value
of deep work schedule every minute of your day here's my suggestion at the beginning of each
workday turn to a new page of lined paper in a notebook you dedicate to this purpose down
the left hand side of the page Mark every other line with an hour of the day covering
the full set of hours you typically work now comes the important part divide the hours of
your workday into blocks and assign activities to the blocks for example you might block off 9
A.M to 11AM for writing a client's press release to do so actually draw a box that covers the
lines corresponding to these hours then write press release Inside the Box not every block need
be dedicated to a work task there might be time blocks for lunch or relaxation breaks to keep
things reasonably clean the minimum length of a block should be 30 minutes I.E one line on your
page this means for example that instead of having a unique small box for each small task on your
plate for the day respond to boss's email submit reimbursement form ask Carl about report you can
batch similar things into more generic task blocks you might find it useful in this case to draw a
line from a task block to the open right hand side of the page where you can list out the full set of
small tasks you plan to accomplish in that block when you're done scheduling your day every minute
should be part of a block you have in effect given every minute of your work day a job now as you go
through your day use this schedule to guide you it's here of course that most people will begin to
run into trouble two things can and likely will go wrong with your schedule once the day progresses
the first is that your estimates will prove wrong you might put aside two hours for writing a press
release for example and in reality it takes two and a half hours the second problem is that
you'll be interrupted and new obligations will unexpectedly appear on your plate these events
will also break your schedule this is okay if your schedule is disrupted you should at the next
available moment take a few minutes to create a revised schedule for the time that remains in the
day you can turn to a new page you can erase and redraw blocks or do as I do cross out the blocks
for the remainder of the day and create new blocks to the right of the old ones on the page I draw my
block skinny so I have room for several revisions on some days you might rewrite your schedule half
a dozen times don't despair if this happens your goal is not to stick to a given schedule at
all costs it's instead to maintain at all times a thoughtful say in what you're doing
with your time going forward even if these decisions are reworked again and again as the
day unfolds if you find that schedule revisions become overwhelming in their frequency there are
a few tactics that can inject some more stability first you should recognize that almost definitely
you're going to underestimate it first how much time you require for most things when people are
new to this habit they tend to use their schedule as an incarnation of Wishful Thinking a best
case scenario for their day over time you should make an effort to accurately if not somewhat
conservatively predict the time tasks will require the second tactic that helps is the
use of overflow conditional blocks if you're not sure how long a given activity might
take block off the expected time then follow this with an additional block that has a split purpose
if you need more time for the preceding activity use this additional block to keep working on it
if you finish the activity on time however have an alternate use already assigned for the extra block
for example some non-urgent tasks this allows unpredictability in your day without requiring
you to keep changing your schedule on paper for example returning to our press release
example you might schedule two hours for writing the press release but then follow
it by an additional hour block that you can use to keep writing the release if needed but
otherwise assigned to catching up with email the third tactic I suggest is to be liberal with
your use of task blocks deploy many throughout your day and make them longer than required
to handle the tasks you plan in the morning lots of things come up during the typical
knowledge workers day having regularly occurring blocks of time to address these
surprises keeps things running smoothly before leaving you to put this strategy in
practice I should address a common objection in my experience pitching the values of
daily schedules I found that many people worry that this level of planning will become
burdensomely restrictive here for example is part of a comment from a reader named
Joseph on a blog post I wrote on this topic I think you far understate the role of uncertainty
I worry about readers applying these observations too seriously to the point of an obsessive and
unhealthy relationship with one's schedule that seems to exaggerate the importance of minute
counting over getting lost in activities which if we're talking about artists is often
the only really sensible course of action I understand these concerns and Joseph
is certainly not the first to raise them fortunately however they're also easily addressed
in my own daily scheduling discipline in addition to regularly scheduling significant blocks of
time for speculative thinking and discussion I maintain a rule that If I Stumble onto an
important Insight then this is a perfectly valid reason to ignore the rest of my schedule
for the day with the exception of course of things that cannot be skipped I can then stick with
this unexpected Insight until it loses Steam at this point I'll step back and rebuild my
schedule for any time that remains in the day in other words I not only allow spontaneity in
my schedule I encourage it Joseph's critique is driven by the mistaken idea that the goal
of a schedule is to force your behavior into a rigid plan this type of scheduling however isn't
about constraint it's instead about thoughtfulness it's a simple habit that forces you to
continually take a moment throughout your day and ask what makes sense for
me to do with the time that remains it's the habit of asking that returns results
not your unyielding Fidelity to the answer I would go so far as to argue that someone
following this combination of comprehensive scheduling and a willingness to adapt or modify
the plan as needed will likely experience more creative insights than someone who adopts some
more traditionally spontaneous approach where the day is left open and unstructured without
structure it's easy to allow your time to devolve into the shallow email social media web surfing
this type of shallow Behavior though satisfying in the moment is not conducive to creativity with
structure on the other hand you can ensure that you regularly schedule blocks to Grapple with a
new idea or work deeply on something challenging or brainstorm for a fixed period the type of
commitment more likely to instigate innovation recall for example the discussion in rule number
one about the rigid rituals followed by many great creative thinkers and because you're willing to
abandon your plan when an Innovative idea arises you're just as well suited as the distracted
creative to follow up when the Muse strikes to summarize the motivation for this strategy is
the recognition that a deep work habit requires you to treat your time with respect a good first
step toward this respectful handling is the advice outlined here decide in advance what you're
going to do with every minute of your work day it's natural at first to resist this
idea as it's undoubtedly easier to continue to allow the twin forces of
internal whim and external requests to drive your schedule but you must
overcome this distrust of structure if you want to approach your true potential
as someone who creates things that matter quantify the depth of every activity an advantage
of scheduling your day is that you can determine how much time you're actually spending in
Shallow activities extracting this Insight from your schedules however can become tricky
in practice as it's not always clear exactly how shallow you should consider a given task to
expand on this challenge let's start by reminding ourselves of the formal definition of shallow
work that I introduced in the introduction shallow work non-cognitively demanding logistical
style tasks often performed while distracted these efforts tend not to create much new value
in the world and are easy to replicate some activities clearly satisfy this definition
checking email for example or scheduling a conference call is unquestionably shallow in
nature but the classification of other activities can be more ambiguous consider the following tasks
example number one editing a draft of an academic article that you and a collaborator will soon
submit to a journal example number two building a PowerPoint presentation about this quarter
sales figures example number three attending a meeting to discuss the current status of an
important project and to agree on the next steps it's not obvious at first how to categorize
these examples the first two describe tasks that can be quite demanding and the final example
seems important to advance a key work objective the purpose of this strategy is to give you an
accurate metric for resolving such ambiguity providing you with a way to make clear and
consistent decisions about where given work tasks fall on the shallow to deep scale to do so
it asks that you evaluate activities by asking a simple but surprisingly Illuminating question
how long would it take in months to train a smart recent college graduate with no specialized
training in my field to complete this task to illustrate this approach let's apply this
question to our examples of ambiguous tasks analyzing example number one to properly edit an
academic paper requires that you understand the nuances of the work so you can make sure it's
being described precisely and the nuances of the broader literature so you can make sure it's
being cited properly these requirements require Cutting Edge knowledge of an academic field a
task that in the age of specialization takes years of diligent study at The Graduate level
and Beyond when it comes to this example the answer to our question would therefore be quite
large perhaps on the scale of 50 to 75 months analyzing example number two the second
example doesn't fare so well by this analysis to create a PowerPoint presentation that describes
your quarterly sales requires three things first knowledge of how to make a PowerPoint presentation
second an understanding of the standard format of these quarterly performance presentations within
your organization and third an understanding of what sales metrics your organization tracks
and how to convert them into the right graphs the hypothetical college graduate imagined by our
question we can assume would already know how to use PowerPoint and learning the standard format
for your organization's presentations shouldn't require more than a week the real question
therefore is how long it takes a bright college graduate to understand the metrics you track
where to find the results and how to clean those up and translate them into graphs and charts
that are appropriate for a slide presentation this isn't a trivial task but for a bright
college grad it wouldn't require more than an additional month or so of training so we
can use two months as our conservative answer analyzing example number three meetings can be
tricky to analyze they can seem tedious at times but they're often also presented as playing a
key role in your organization's most important activities the method presented here helps cut
through this veneer how long would it take to train a bright recent college graduate to take
your place in a planning meeting he or she would have to understand the project well enough to know
its milestones and the skills of its participants our hypothetical grad might also need some
insight into the interpersonal Dynamics and the reality of how such projects are executed at
the organization at this point you might wonder if this college grad would also need a deep
expertise in the topic tackled by the project for a planning meeting probably not such
meetings rarely dive into substantive content and tend to feature a lot of small
talk and posturing in which participants try to make it seem like they're committing
to a lot without actually having to commit give a bright recent graduate three months to
learn the ropes and he or she could take your place without issue in such a gab Fest
so we'll use three months as our answer this question is meant as a thought
experiment I'm not going to ask you to actually hire a recent college graduate to
take over tasks that score low but the answers it provides will help you objectively quantify
the shallowness or depth of various activities if our hypothetical college graduate requires
many months of training to replicate a task then this indicates that the task leverages hard
one expertise as argued earlier tasks that leverage your expertise tend to be deep tasks
and they can therefore provide a double benefit they return more value per time spent and they
stretch your abilities leading to Improvement on the other hand a task that our hypothetical
college graduate can pick up quickly is one that does not leverage expertise and therefore it can
be understood as shallow what should you do with this strategy once you know where your activities
fall on the Deep to shallow scale bias your time toward the former when we consider our case
studies for example we see that the first task is something that you would want to prioritize as
a good use of time while the second and third are activities of a type that should be minimized they
might feel productive but their return on time investment is measly of course how one bias is
away from shallow and toward depth is not always obvious even after you know how to accurately
label your commitments this brings us to the strategies that follow which will provide specific
guidance on how to accomplish this tricky goal ask your boss for a shallow work budget here's
an important question that's rarely asked what percentage of my time should be spent on shallow
work this strategy suggests that you ask it if you have a boss in other words have a conversation
about this question you'll probably have to first Define for him or her what shallow and deep work
means if you work for yourself ask yourself this question in both cases settle on a specific answer
then and this is the important part try to stick to this budget the strategies that proceed and
follow this one will help you achieve this goal for most people in most non-entry level knowledge
work jobs the answer to the question will be somewhere in the 30 to 50 percent range there's
a psychological distaste surrounding the idea of spending the majority of your time on unskilled
tasks so fifty percent is a natural upper limit while at the same time most bosses will begin to
worry that if this percentage gets too much lower than 30 percent you'll be reduced to a knowledge
work hermit who thinks big thoughts but never responds to emails obeying this budget will
likely require changes to your behavior you'll almost certainly end up forced into saying no to
projects that seem infused with shallowness while also more aggressively reducing the amount of
shallowness in your existing projects this budget might lead you to drop the need for a weekly
status meeting in preference for results driven reporting let me know when you've made significant
progress then we'll talk it might also lead you to start spending more Mornings in communication
isolation or decide it's not as important as you once thought to respond quickly and in detail
to every cc'd email that crosses your inbox these changes are all positive for your quest
to make deep work Central to your working life on the one hand they don't ask you to abandon
your core shallow obligations a move that would cause problems and resentment as you're
still spending a lot of time on such efforts on the other hand they do force you to
place a hard limit on the amount of less urgent obligations you allow to
slip insidiously into your schedule this limit frees up space for significant
amounts of deep effort on a consistent basis the reason why these decisions should start with a
conversation with your boss is that this agreement establishes implicit support from your workplace
if you work for someone else this strategy provides cover when you turn down an obligation
or restructure a project to minimize shallowness you can justify the move because it's necessary
for you to hit your prescribed Target mix of work types as I discussed in Chapter 2 part of the
reason shallow work persists in large quantities in knowledge work is that we rarely see the total
impact of such efforts on our schedules we instead tend to evaluate these behaviors one by one in the
moment a perspective from which each task can seem quite reasonable and convenient the tools from
earlier in this rule however allow you to make this impact explicit you can now confidently say
to your boss this is the exact percentage of my time spent last week on shallow work and force him
or her to give explicit approval for that ratio faced with these numbers and the economic reality
they clarify it's incredibly wasteful for example to pay a highly trained professional to send email
messages and attend meetings for 30 hours a week a boss will be led to the Natural conclusion
that you need to say no to some things and to streamline others even if this makes life
less convenient for the boss or for you or for your co-workers because of course in the end a
business's goal is to generate value not to make sure its employees lives are as easy as possible
if you work for yourself this exercise will force you to confront the reality of how little time in
your busy schedule you're actually producing value these hard numbers will provide you the
confidence needed to start scaling back on the shallow activities that are sapping your
time without these numbers it's difficult for an entrepreneur to say no to any opportunity that
might generate some positive return I have to be on Twitter I have to maintain an active Facebook
presence I have to tweak the widgets on my blog you tell yourself because when considered
in isolation to say no to any one of these activities seems like you're being lazy by instead
picking and sticking with a shallow to deep ratio you can replace this guilt-driven unconditional
acceptance with the more healthy habit of trying to get the most out of the time you put aside for
shallow work therefore still exposing yourself to many opportunities but keeping these efforts
constrained to a small enough fraction of your time and attention to enable the Deep work
that ultimately drives your business forward of course there's always the possibility that when
you ask this question the answer is Stark no boss will explicitly answer one hundred percent of your
time should be shallow unless your entry level at which point you need to delay this exercise
until you've built enough skills to add deep efforts to your official work responsibilities
but a boss might reply in so many words as much shallow work is needed for you to promptly
do whatever we need from you at the moment in this case the answer is still useful as it
tells you that this isn't a job that supports deep work and a job that doesn't support deep
work is not a job that can help you succeed in our current information economy you should
in this case thank the boss for the feedback and then promptly start planning how you can
transition into a new position that values depth finish your work by 5 30. in the seven days
preceding my first writing these words I participated in 65 different email conversations
among these 65 conversations I sent exactly five emails after 5 30 pm the immediate story
told by these statistics is that with few exceptions I don't send emails after 5 30. but
given how intertwined email has become with work in general there's a more surprising reality
hinted by this Behavior I don't work after 5 30 pm I call this commitment fixed schedule productivity
as I fix the firm goal of not working past a certain time then work backward to find
productivity strategies that allow me to satisfy this declaration I've practiced fixed schedule
productivity happily for more than half a decade now and it's been crucial to my efforts to build a
productive professional life centered on deep work in the sections ahead I will try to
convince you to adopt this strategy as well let me start my pitch for fixed schedule
productivity by first noting that according to Conventional wisdom in the academic
world I inhabit this tactic should fail professors especially Junior professors are
notorious for adopting grueling schedules that extend into the night and through weekends
consider for example a blog post published by a young computer science Professor whom I'll call
Tom in this post which Tom wrote in the winter of 2014 he replicates his schedule for a recent
day in which he spent 12 hours at his office this schedule includes five different meetings
and three hours of administrative tasks which he describes as tending to bushels of emails
filling out bureaucratic forms organizing meeting notes planning future meetings by his
estimation he spent only one and a half out of 12 total hours sitting in his office tackling
real work which he defines as efforts that make progress toward a research deliverable it's
no wonder that Tom feels coerced into working well beyond the standard workday I've already
accepted the reality that I'll be working on weekends he concludes in another post very few
Junior faculty can avoid such a fate and yet I have even though I don't work at night and rarely
work on weekends between arriving at Georgetown in the fall of 2011 and beginning work on this
chapter in the fall of 2014. I've published somewhere around 20 peer-reviewed articles I
also won two competitive grants published one non-academic book and have almost finished writing
another which you're listening to at the moment all while avoiding the grueling schedules
deemed necessary by the toms of the world what explains this paradox we can find a
compelling answer in a widely disseminated article published in 2013 By an academic further
along in her career and far more accomplished than I Rodika nagpal the Fred cavlay professor
of computer science at Harvard University nagpal opens the article by claiming that much of
the stress suffered by tenure track professors is self-imposed scary myths and scary data abound
about life is a tenure track faculty at an R1 research focused University she begins before
continuing to explain how she finally decided to disregard the conventional wisdom and instead
deliberately do specific things to preserve my happiness this deliberate effort LED not Paul to
enjoy her pre-tenure time tremendously nagpal goes on to detail several examples of these efforts but
there's one tactic in particular that should sound familiar as nugpal admits early in her academic
career she found herself trying to cram work into every free hour between 7 AM and midnight because
she has kids this time especially in the evening was often severely fractured it didn't take long
before she decided this strategy was unsustainable so she set a limit of 50 hours a week and worked
backward to determine what rules and habits were needed to satisfy this constraint not Paul in
other words deployed fixed schedule productivity we know this strategy didn't hurt her academic
career as she ended up earning tenure on schedule and then jumping to the full Professor level after
only three additional years an impressive ascent how did she pull this off according to her article
one of the main techniques for respecting her hour limit was to set drastic quotas on the major
sources of shallow Endeavors in her academic life for example she decided she would travel
only five times per year for any purpose as trips can generate a surprisingly large load
of urgent shallow obligations from making lodging arrangements to writing talks five trips a
year may still sound like a lot but for an academic it's light to emphasize this point
note that Matt Welsh a former colleague of nagpal in the Harvard computer science
department he now works for Google once wrote a blog post in which he claimed it was
typical for junior faculty to travel 12 to 24 times a year imagine the shallow efforts nagpaul
avoided in sidestepping an extra 10 to 15 trips the travel quota is just one of several tactics
that nagpal used to control her workday she also for example placed limits on the number of papers
she would review per year but what all her tactics shared was a commitment to ruthlessly capping the
shallow while protecting the Deep efforts that is original research that ultimately determined her
professional fate returning to my own example it's a similar commitment that enables me to succeed
with fixed scheduling I too am incredibly cautious about my use of the most dangerous word in
one's productivity vocabulary yes it takes a lot to convince me to agree to something that
yields shallow work if you ask for my involvement in University business that's not absolutely
necessary I might respond with a defense I learned from the department chair who hired me talk to me
after tenure another tactic that works well for me is to be clear in my refusal but ambiguous in my
explanation for the refusal the key is to avoid providing enough specificity about the excuse that
the requester has the opportunity to diffuse it if for example I turned down a time-consuming
speaking invitation with the excuse that I have other trips scheduled for around the same
time I don't provide details which might leave the requester the ability to suggest a way to fit
his or her event into my existing obligations but instead just say sounds interesting but I can't
make it due to schedule conflicts in turning down obligations I also resist the urge to offer a
consolation prize that ends up devouring almost as much of my schedule EG sorry I can't join your
committee but I'm happy to take a look at some of your proposals as they come together and offer
my thoughts a clean break is best in addition to carefully guarding my obligations I'm incredibly
conscientious about managing my time because my time is limited each day I cannot afford to allow
a large deadline to creep up on me or a morning to be wasted on something trivial because I
didn't take a moment to craft a smart plan the damocally in cap on the workday enforced by
fixed schedule productivity has a way of keeping my organization efforts sharp without this looming
cut off I'd likely end up more lacks in my habits to summarize these observations nagpal and
I can both succeed in Academia without Tom style overload due to two reasons first we're
asymmetric in the culling forced by our fixed schedule commitment by ruthlessly reducing the
shallow while preserving the depth this strategy frees up our time without diminishing the amount
of new value we generate indeed I would go so far as to argue that the reduction in Shallow
frees up more energy for the Deep alternative allowing us to produce more than if we had
defaulted to a more typical crowded schedule second the limits to our time necessitate
more careful thinking about our organizational habits also leading to more value produced as
compared to longer but less organized schedules the key claim of this strategy is that these
same benefits hold for most knowledge work fields that is even if you're not a professor fix
schedule productivity can yield powerful benefits in most knowledge work jobs it can be difficult
in the moment to turn down a shallow commitment that seems harmless in isolation be it accepting
an invitation to get coffee or agreeing to jump on a call a commitment to fix schedule productivity
however shifts you into a scarcity mindset suddenly an obligation beyond your deepest efforts
is suspect and seen as potentially disruptive your default answer becomes no the bar for
gaining access to your time and attention Rises precipitously and you begin to organize
the efforts that pass these obstacles with a ruthless efficiency it might also lead you
to test assumptions about your company's work culture that you thought were Ironclad but
turn out to be malleable it's common for example to receive emails from your boss after hours fix
schedule productivity would have you ignore these messages until the next morning many suspect that
this would cause problems as such responses are expected but in many cases the fact that your boss
happens to be clearing her inbox at night doesn't mean that she expects an immediate response a
lesson this strategy would soon help you discover fix schedule productivity in other words is
a meta habit that's simple to adopt but Broad in its impact if you have to choose just one
behavior that reorients your focus toward the Deep this one should be high on your list
of possibilities if you're still not sure however about the idea that artificial limits
on your workday can make you more successful I urge you to once again turn your attention to the
career of fixed schedule Advocate radhika Nepal in a satisfying coincidence at almost the exact
same time that Tom was lamenting online about his unavoidably intense workload as a young
Professor nagpal was celebrating the latest of the many professional triumphs she has
experienced despite her fixed schedule her research was featured on
the cover of the journal science become hard to reach no discussion of shallow
work is complete without considering email this quintessential shallow activity is particularly
Insidious in its grip on most knowledge workers attention as it delivers a steady stream of
distractions addressed specifically to you ubiquitous email access has become so ingrained
in our professional habits that we're beginning to lose the sense that we have any say in its
role in our life as John Freeman warns in his 2009 book The Tyranny of email with the rise of
this technology we are slowly eroding our ability to explain in a careful complex way why it is so
wrong for us to complain resist or redesign our work days so that they are manageable email
seems a fate accompli resistance is futile this strategy pushes back at this fatalism just
because you cannot avoid this tool altogether doesn't mean you have to seed all authority over
its role in your mental landscape in the following sections I describe three tips that will help you
regain authority over how this technology accesses your time and attention and arrest the erosion of
autonomy identified by Freeman resistance is not futile you have more control over your electronic
communication than you might at first assume tip number one make people who
send you email do more work most non-fiction authors are easy to reach they
include an email address on their author websites along with an open invitation to send them any
request or suggestion that comes to mind many even encourage this feedback as a necessary
commitment to The elusive but much touted importance of community building among their
readers but here's the thing I don't buy it if you visit the contact page on my author
website there's no general purpose email address instead I list different individuals you
can contact for specific purposes my literary agent for rights requests for example or
my speaking agent for speaking requests if you want to reach me I offer only a special
purpose email address that comes with conditions and a lowered expectation that I'll respond if
you have an offer opportunity or introduction that might make my life more interesting email me at
interesting calnewport.com for the reason stated above I'll only respond to those proposals that
are a good match for my schedule and interests I call this approach a sender filter as I'm
asking my correspondence to filter themselves before attempting to contact me this filter has
significantly reduced the time I spend in my inbox before I began using a sender filter I had a
standard general purpose email address listed on my website not surprisingly I used to receive
a large volume of long emails asking for advice on specific and often quite complicated student or
career questions I like to help individuals but these requests became overwhelming they didn't
take the sender's long to craft but they would require a lot of explanation and writing on my
part to respond my sender filter has eliminated most such communication and in doing so has
drastically reduced the number of messages I encounter in my writing inbox as for my
own interest in helping my readers I now redirect this energy towards settings I carefully
choose to maximize impact instead of allowing any student in the world to send me a question for
example I now work closely with a small number of student groups where I'm quite accessible and
can offer more substantial and effective mentoring another benefit of a sender filter is that it
resets expectations the most crucial line in my description is the following I'll only respond
to those proposals that are a good match for my schedule and interests this seems minor but
it makes a substantial difference in how my correspondents think about their messages to me
the default social conventions surrounding email is that unless you're famous if someone sends
you something you owe him or her a response for most therefore an inbox full of messages
generates a major sense of obligation by instead resetting your correspondence
expectations to the reality that you'll probably not respond the experience is transformed
the inbox is now a collection of opportunities that you can glance at when you have the free
time seeking out those that make sense for you to engage but the pile of unread messages no
longer generates a sense of obligation you could if you wanted to ignore them all and nothing bad
would happen psychologically this can be freeing I worried when I first began using a sender filter
that it would seem pretentious as if my time was more valuable than that of my readers and that it
would upset people but this fear wasn't realized most people easily accept the idea that you have
a right to control your own incoming communication as they would like to enjoy this same right more
important people appreciate clarity most are okay to not receive a response if they don't expect
one in general those with a minor public presence such as authors overestimate how much people
really care about your replies to their messages in some cases this expectation reset might
even earn you more credit when you do respond for example an editor of an online publication
once sent me a guest post opportunity with the Assumption set by my filter that I would likely
not respond when I did it proved a happy surprise here's her summary of the interaction so
when I emailed Cal to ask if he wanted to contribute to the publication my
expectations were set he didn't have anything on his sender filter about wanting
to guest blog so there wouldn't have been any hard feelings if I'd never heard a peep
then when he did respond I was thrilled my particular sender filter is just
one example of this General strategy consider consultant clay Herbert who is an expert
in running crowdfunding campaigns for technology startups a specialty that attracts a lot of
Correspondence hoping to glean some helpful advice as a forbes.com article on sender filters reports
at some point the number of people reaching out exceeded Herbert's capacity so he created filters
that put the onus on the person asking for help though he started from a similar motivation as me
Herbert's filters ended up taking a different form to contact him you must first consult an FAQ
to make sure your question has not already been answered which was the case for a lot of
the messages Herbert was processing before his filters were in place if you make it through this
FAQ sieve he then asks you to fill out a survey that allows him to further screen for connections
that seem particularly relevant to his expertise for those who make it past this step
Herbert enforces a small fee you must pay before communicating with him this
fee is not about making extra money but is instead about selecting individuals who are
serious about receiving and acting on advice Herbert's filters still enable him to help people
and encounter interesting opportunities but at the same time they have reduced his incoming
communication to a level he can easily handle to give another example consider Antonio
centeno who runs the popular real man style blog centeno's sender filter
lays out a two-step process if you have a question he diverts you to a public
location to post it centeno thinks it's wasteful to answer the same questions again and again
in private one-on-one conversations if you make it past this step he then makes you commit to by
clicking check boxes the following three promises I am not asking Antonio a style question I
could find searching Google for 10 minutes I am not spamming Antonio with a cut and pasting
generic request to promote my unrelated business I will do a good deed for some random
stranger if Antonio responds within 23 hours the message box in which you can type your
message doesn't appear on the contact page until after you've clicked The Box by all three
promises to summarize the Technology's underlying email are transformative but the current social
conventions guiding how we apply this technology are underdeveloped the notion that all messages
regardless of purpose or sender arrive in the same undifferentiated inbox and that there's
an expectation that every message deserves a timely response is absurdly unproductive
the sender filter is a small but useful step toward a better State of Affairs and is an idea
whose time has come at least for the increasing number of entrepreneurs and Freelancers who both
receive a lot of incoming communication and have the ability to dictate their accessibility
I'd also love to see similar rules become ubiquitous for intra-office communication in
large organizations but for the reasons argued in Chapter 2 were probably a long way from
that reality if you're in a position to do so consider sender filters as a way of reclaiming
some control over your time and attention tip number two do more work when you send or reply
to emails consider the following standard emails email number one it was great to meet you
last week I'd love to follow up on some of those issues we discussed do you want to grab
coffee email number two we should get back to the research problem we discussed during my
last visit remind me where we are with that email number three I took a stab at that
article we discussed it's attached thoughts these three examples should be familiar to most
knowledge workers as they're representative of many of the messages that fill their inboxes
they're also potential productivity landmines how you respond to them will have a
significant impact on how much time and attention the resulting conversation ultimately
consumes in particular interrogative emails like these generate an initial instinct to dash off
the quickest possible response that will clear the message temporarily out of your inbox a quick
response will in the short term provide you with some minor relief because you're bouncing the
responsibility implied by the message off your court and back on to the senders this relief
however is short-lived as this responsibility will continue to bounce back again and again
continually sapping your time and attention I suggest therefore that the right strategy
when faced with a question of this type is to pause a moment before replying and take
the time to answer the following key prompt what is the project represented by this message
and what is the most efficient in terms of messages generated process for bringing
this project to a successful conclusion once you've answered this question for yourself
replace a quick response with one that takes the time to describe the process you identified points
out the current step and emphasizes the step that comes next I call this the process-centric
approach to email and it's designed to minimize both the number of emails you receive and
the amount of mental clutter they generate to better explain this process and why it works
consider the following process-centric responses to the sample emails from earlier process-centric
response to email number one I'd love to grab coffee let's meet at the Starbucks on campus below
I listed two days next week when I'm free for each day I list it three times if any of those day and
time combinations work for you let me know I'll consider your reply confirmation for the meeting
if none of those date and time combinations work give me a call at the number below and we'll
hash out a time that works looking forward to it process Centric response to email number two I
agree that we should return to this problem here's what I suggest sometime in the next week email
me everything you remember about our discussion on the problem once I receive that message I'll
start a shared directory for the project and add it to a document that summarizes what you sent me
combined with my own memory of our past discussion in the document I'll highlight the two or three
most promising next steps we can then take a crack at those next steps for a few weeks and check back
in I suggest we schedule a phone call for a month from now for this purpose below I listed some
dates and times when I'm available for a call when you respond with your notes indicate the date and
time combination that works best for you and will consider that reply confirmation for the call I
look forward to digging into this problem process Centric response to email number three thanks
for getting back to me I'm going to read this draft of the article and send you back an edited
version annotated with comments on Friday the 10th in this version I send back I'll edit what I can
do myself and add comments to draw your attention to places where I think you're better suited to
make the Improvement at that point you should have what you need to polish and submit the final draft
so I'll leave you to do that no need to reply to this message or to follow up with me after I
return the edits unless of course there's an issue in crafting these sample responses I started by
identifying the project implied by the message notice the word project is used Loosely here it
can cover things that are large and obviously projects such as making progress on a research
problem example number two but it applies just as easily to small logistical challenges like
setting up a coffee meeting example number one I then took a minute or two to think
through a process that gets us from the current state to a desired outcome
with a minimum of messages required the final step was to write a reply that clearly
describes this process and where we stand these examples centered on an email reply but
it should be clear that a similar approach also works when writing an email message
from scratch the process-centric approach to email can significantly mitigate the impact
of this technology on your time and attention there are two reasons for this effect first
it reduces the number of emails in your inbox sometimes significantly something as simple as
scheduling a coffee meeting can easily spiral into a half a dozen or more messages over a period of
many days if you're not careful about your replies this in turn reduces the time you spend in your
inbox and reduces the brain power you must expend when you do second to steal terminology from David
Allen a good process-centric message immediately closes the loop with respect to the project at
hand when a project is initiated by an email that you send or receive it squats in your mental
landscape becoming something that's on your plate in the sense that it has been brought to your
attention and eventually needs to be addressed this method closes this open loop as soon as it
forms by working through the whole process adding to your task lists and calendar any relevant
commitments on your part and bringing the other party up to speed your mind can reclaim the mental
real estate the project once demanded less mental clutter means more mental resources available for
deep thinking process-centric emails might not seem natural at first for one thing they require
that you spend more time thinking about your messages before you compose them in the moment
this might seem like you're spending more time on email but the important point to remember is
that the extra two to three minutes you spend at this point will save you many more minutes Reading
and Responding to unnecessary extra messages later the other issue is that process Centric messages
can seem stilted and overly technical the current social conventions surrounding email promote a
conversational tone that clashes with the more systematic schedules or decision trees commonly
used in process-centric communication If This concerns you I suggest that you add a longer
conversational preamble to your messages you can even separate the process-centric portion of
the message from the conversational opening with the divider line or label it proposed next steps
so that its technical tone seems more appropriate in context in the end these minor hassles are
worth it by putting more thought up front into what's really being proposed by the email messages
that flit in and out of your inbox you'll greatly reduce the negative impact of this technology
on your ability to do work that actually matters tip number three don't respond as a graduate
student at MIT I had the opportunity to interact with famous academics in doing so I noticed
that many shared a fascinating and somewhat rare approach to email their default behavior
when receiving an email message is to not respond over time I learned the philosophy driving
this Behavior when it comes to email they believed it's the sender's responsibility to
convince the receiver that a reply is worthwhile if you didn't make a convincing
case and sufficiently minimize the effort required by the professor
to respond you didn't get a response for example the following email would likely not
generate a reply with many of the famous names at the Institute hi professor I'd love to stop by
some time to talk about topic X are you available responding to this message requires too
much work are you available is too vague to be answered quickly also there's no attempt to
argue that this chat is worth the professor's time with these critiques in mind here's a version
of the same message that would be more likely to generate a reply hi professor I'm working
on a project similar to topic x with my advisor Professor y is it okay if I stop by in the last
15 minutes of your office hours on Thursday to explain what we're up to in more detail and
see if it might complement your current project unlike the first message this
one makes a clear case for why this meeting makes sense and minimizes the
effort needed from the receiver to respond this tip asks that you replicate to the
extent feasible in your professional context this professional ambivalence to email to
help you in this effort try applying the following three rules to sort through which
messages require a response and which do not professorial email sorting do not reply to an
email message if any of the following applies it's ambiguous or otherwise makes it hard
for you to generate a reasonable response it's not a question or proposal that
interests you nothing really good would happen if you did respond and nothing
really bad would happen if you didn't in all cases there are many obvious exceptions
if an ambiguous message about a project you don't care about comes from your company's CEO
for example you'll respond but looking Beyond these exceptions this professorial approach
asks you to become way more ruthless when deciding whether or not to click reply this
tip can be uncomfortable at first because it will cause you to break a key convention currently
surrounding email replies are assumed regardless of the relevance or appropriateness of the
message there's also no way to avoid that some bad things will happen if you take this
approach at the minimum some people might get confused or upset especially if they've never seen
standard email conventions questioned or ignored here's the thing this is okay as the author Tim
Ferriss once wrote develop the habit of letting small bad things happen if you don't you'll
never find time for the life-changing big things it should comfort you to realize that as the
professors at MIT discovered people are quick to adjust their expectations to the specifics
of your communication habits the fact that you didn't respond to their hastily scribed messages
is probably not a central event in their lives once you get past the discomfort of this
approach you'll begin to experience its Rewards there are two common tropes bandied around
when people discuss solutions to email overload one says that sending emails generates more
emails while the other says that wrestling with ambiguous or irrelevant emails is
a major source of inbox related stress the approach suggested here responds
aggressively to both issues you send fewer emails and ignore those that
aren't easy to process and by doing so will significantly weaken the grip your
inbox maintains over your time and attention conclusion the story of Microsoft's founding
has been told so many times that it's entered the realm of Legend in the winter of 1974
a young Harvard student named Bill Gates sees the Altair the world's first personal
computer on the cover of popular Electronics Gates realizes that there's an opportunity to
design software for the machine so he drops everything and with the help of Paul Allen and
Monty Davidoff spends the next eight weeks hacking together a version of the basic programming
language for the Altair this story is often cited as an example of Gates's insight and boldness
but recent interviews have revealed another trait that played a crucial role in the tales happy
ending Gates's prettier natural deep work ability as Walter Isaacson explained in a 2013 article
on the topic for the Harvard Gazette Gates worked with such intensity for such lengths
during this two-month stretch that he would often collapse into sleep on his keyboard
in the middle of writing a line of code he would then sleep for an hour or two wake up
and pick up right where he left off an ability that is still impressed Paul Allen describes as
a prodigious feat of concentration in his book The innovators Isaacson later summarized Gates's
unique tendency toward depth as follows the one trait that differentiated gates from Allen was
Focus Allen's mind would flit between many ideas and passions but Gates Was a Serial obsessor it's
here in this story of Gates's obsessive Focus that we encounter the strongest form of my argument
for deep work it's easy amid the turbulence of a rapidly evolving Information Age to default to
dialectical grumbling the curmudgeons Among Us are vaguely uneasy about the attention people pay to
their phones and pine for the days of unhurried concentration while the digital hipsters equate
such Nostalgia with lutism and boredom and believe that increased connection is the foundation for
a utopian future Marshall mcluhan declared that the medium is the message but our current
conversation on these topics seems to imply that the medium is morality either you're on board
with the Facebook future or see it as our downfall as I emphasized in this book's introduction I
have no interest in this debate a commitment to deep work is not a moral stance and it's not a
philosophical statement it is instead a pragmatic recognition that the ability to concentrate is a
skill that gets valuable things done deep work is important in other words not because distraction
is evil but because it enabled Bill Gates to start a billion dollar industry in less than a semester
this is also a lesson as it turns out that I've personally relearned again and again in my own
career I've been a depth devotee for more than a decade but even I am still regularly surprised by
its power when I was in graduate school the period when I first encountered and started prioritizing
this skill I found that deep work allowed me to write a pair of quality peer-reviewed papers
each year a respectable rate for a student while rarely having to work past five on weekdays
or work it all on weekends a rarity among my peers as I neared my transition to professorship however
I began to worry as a student and a postdoc my time commitments were minimal leaving me most of
my day to shape as I desired I knew I would lose this luxury in the next phase of my career and I
wasn't confident in my ability to integrate enough deep work into this more demanding schedule to
maintain my productivity instead of just stewing in my anxiety I decided to do something about it
I created a plan to bolster my deep work muscles these training efforts were deployed during
my last two years at MIT while I was a postdoc starting to look for Professor positions my main
tactic was to introduce artificial constraints on my schedule so as to better approximate the
more limited free time I expected as a professor in addition to my rule about not working
at night I started to take extended lunch breaks in the middle of the day to go for a
run and then eat lunch back at my apartment I also signed a deal to write my fourth
book so good they can't ignore you during this period a project of course that soon
levied its own intense demands on my time to compensate for these new constraints I refined
my ability to work deeply among other methods I began to more carefully block out deep work
hours and preserve them against incursion I also developed an ability to carefully work
through thoughts during the many hours I spent on foot each week a boon to my productivity
and became obsessive about finding disconnected locations conducive to focus during the summer
for example I would often work Under the Dome in Barker engineering Library a pleasingly
cavernous location that becomes too crowded when class is in session and during the winter
I sought more obscure locations for some silence eventually developing a preference for the
small but well-appointed Lewis music library at some point I even bought a 50
high-end gridlined lab notebook to work on mathematical proofs believing that its
expense would induce more care in my thinking I ended up surprised by how well this
re-commitment to depth ended up working after I'd taken a job as a computer science
professor at Georgetown University in the fall of 2011. my obligations did in fact drastically
increase but I had been training for this moment not only did I preserve my research productivity
it actually improved my previous rate of two good papers a year which I maintained as an
unencumbered graduate student leapt to four good papers a year on average once I became a much more
encumbered professor impressive as this was to me however I was soon to learn that I had not yet
reached the limits of what deep work could produce this lesson would come during my third year as
a professor during my third year at Georgetown which spanned the fall of 2013 through the summer
of 2014. I turned my attention back to my deep work habits searching for more opportunities
to improve a big reason for this recommitment to depth is the book you're currently listening
to most of which was written during this period writing a 70 000 word book manuscript of course
placed a sudden new constraint on my already busy schedule and I wanted to make sure my academic
productivity didn't take a corresponding hit another reason I turned back to
depth was the looming 10-year process I had a year or two of Publications left before
my tenure case was submitted this was the time in other words to make a statement about my
abilities especially given that my wife and I were planning on growing our family with a
second child in the final year before tenure the final reason I turned back to depth was
more personal and admittedly a touch petulant I had applied and been rejected for
a well-respected grant that many of my colleagues were receiving I was upset and
embarrassed so I decided that instead of just complaining or wallowing in self-doubt I would
compensate for losing the grant by increasing the rate and impressiveness of my Publications
allowing them to declare on my behalf that I actually did know what I was doing even if this
one particular Grant application didn't go my way I was already an Adept deep worker but these three
forces drove me to push this Habit to an extreme I became ruthless in turning down time-consuming
commitments and began to work more in isolated locations outside my office I placed a tally of
my deep work hours in a prominent position near my desk and got upset when it failed to grow
at a fast enough rate perhaps most impactful I returned to my MIT habit of working on problems in
my head whenever a good time presented itself be it walking the dog or commuting whereas earlier I
tended to increase my deep work only as a deadline approached this year I was relentless most every
day of most every week I was pushing my mind to Grapple with results of consequence regardless
of whether or not a specific deadline was near I solved proofs on subway rides and while
shoveling snow when my son napped on the weekend I would Pace the yard thinking and when
stuck in traffic I would methodically work through problems that were stymying me as this year
progressed I became a deep work machine and the result of this transformation caught me off guard
during the same year that I wrote a book and my oldest son entered the terrible twos I managed to
more than double my average academic productivity publishing nine peer-reviewed papers all the while
maintaining my prohibition on work in the evenings I'm the first to admit that my year of
extreme depth was perhaps a bit too extreme it proved cognitively exhausting and going
forward I'll likely moderate this intensity but this experience reinforces the point
that opened this conclusion deep work is way more powerful than most people understand
it's a commitment to this skill that allowed Bill Gates to make the most of an unexpected
opportunity to create a new industry and that allowed me to double my academic productivity the
same year I decided to concurrently write a book to leave the distracted masses to join the focused
few I'm arguing is a transformative experience the Deep life of course is not for everybody
it requires hard work and drastic changes to your habits for many there's a comfort in the
artificial busyness of Rapid email messaging and social media posturing while the Deep life demands
that you leave much of that behind there's also an uneasiness that surrounds any effort to produce
the best things you're capable of producing as this forces you to confront the possibility
that your best is not yet that good it's safer to comment on our culture than to step into the
rooseveltian ring and attempt to wrestle it into something better but if you're willing to sidestep
these Comforts and fears and instead struggle to deploy your mind to its fullest capacity to create
things that matter then you'll discover as others have before you the depth generates a life rich
with productivity and meaning in part one I quoted writer Winifred Gallagher saying I'll live the
focused life because it's the best kind there is I agree so does Bill Gates and hopefully now
that you've finished this book you agree too