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Duolingo's Mission and Approach

Jun 29, 2025

Overview

This lecture discusses the creation of Duolingo to provide equal access to education, focusing on language learning via smartphones using engaging, game-like techniques.

Education and Inequality

  • Wealthier individuals can afford better education, perpetuating social inequality.
  • In poor countries, access to high-quality education is limited by economic status.
  • The speaker received a strong education due to his mother’s sacrifices, leading to opportunities abroad.

Choosing Language Learning

  • The decision was to start with teaching a single subject: foreign languages.
  • Language learning was chosen because about two billion people are learning a foreign language worldwide.
  • English is the most in-demand language, with knowledge of English significantly increasing income potential.
  • Unlike other subjects, language skills can directly improve job opportunities, even in low-wage jobs.

The Duolingo Approach

  • Building physical schools is costly; most people have smartphones, making mobile apps the best solution.
  • Duolingo was created to make language learning accessible to everyone through smartphones.
  • The app uses a freemium model: learning is free with ads, while subscriptions (mostly from wealthier countries) remove ads.
  • This model results in a form of wealth redistribution, with rich users subsidizing access for poorer users.

Engagement Techniques

  • Smartphones contain many distractions (like TikTok), making user engagement a challenge for educational apps.
  • Duolingo applies techniques from social media and games to encourage daily use (e.g., streaks and notifications).
  • Streaks motivate users to return daily; over three million users have streaks longer than a year.
  • Notifications are timed using AI to maximize return rates (usually sent 24 hours after last use).
  • Passive-aggressive notifications and the memorable owl mascot help boost engagement and have become widely recognized online.

Impact and Broader Vision

  • Educational apps need only be “almost” as engaging as games/social media due to the intrinsic motivation provided by meaningful learning.
  • Duolingo has more language learners in the US than all US high schools combined.
  • The speaker hopes similar methods can be applied to other repetition-based subjects (like math) using mobile technology.

Key Terms & Definitions

  • Freemium model — a business model where core services are free, but premium features require payment.
  • Streak — the count of consecutive days a user engages with an app.
  • Gamify — applying game-like elements to non-game activities to increase user engagement.

Action Items / Next Steps

  • Complete your language lessons today.
  • Consider how gamification might improve learning in other repetitious subjects.