MEGA Cloud Service Overview
Account Security
- Account Locked: Accounts may be locked due to malicious logins. Users need to reset their passwords via email instructions.
- Password Resets: Users can reset their passwords if they suspect unauthorized access.
Cookie Settings
- Essential Cookies: Necessary for service functionality; no consent required.
- Preference Cookies: Store user layout preferences; can be declined.
- Performance Cookies: Help improve services by tracking usage.
- Advertising Cookies: Used to tailor ads; not mandatory.
- Third-party Cookies: Provide additional functionalities; acceptance is optional.
MEGA Desktop App
- Offers faster, more reliable file transfers compared to browser downloads.
- Supports automatic backups and real-time synchronization.
- Provides powerful file transfer management tools.
Subscription and Payments
- Payment Methods: Includes credit card and wire transfer options.
- Subscription Plans: Users can choose between monthly and yearly plans with different benefits.
- Recurring Payments: Users are notified about subscription renewals and can manage them.
Data Management
- File Uploads: Users can create folders, rename files, and manage file versions.
- Zero-knowledge Encryption: Ensures data is secure and private.
- Invite and Share: Users can invite others to share folders with specific access levels (read-only, read-write, full access).
Security Features
- Two-factor Authentication (2FA): Available via apps like Authy, Duo, Google Authenticator for additional security.
- Password Protection: Passwords can be added to shared links for security.
MEGA Achievements
- Users earn additional storage by installing MEGA apps, inviting friends, and verifying phone numbers.
Customer Support
- Users can contact support via email for assistance with account, payment, or technical issues.
Reporting Abuse
- Users can report various forms of abuse directly through the platform.
- Categories include child protection, intellectual property infringement, and more.
MEGA S4 Object Storage
- Setup: Users can establish object storage with S3 compatibility.
- Management: Offers control over object access and policy settings.
- Security: Data is encrypted but not under zero-knowledge protection.
General Features
- User Interface: Enhanced for better navigation and ease of use.
- Additional Services: Includes MEGAVPN for secure internet browsing.
- Contact Verification: Encourages users to verify contacts they share data with.
These notes summarize the main functionalities, security measures, and user options available within the MEGA cloud service. They provide an overview of how to manage accounts, use the desktop app, and understand subscription options.