Building AI Agents with Make.com

Overview

• Introduction to building AI agents with Make.com
• Comparison of Make.com AI agents with NA10
• Key features and use cases to transform businesses

Pricing

• Pricing for Make.com AI agents remains unchanged
• Users are responsible for API key costs for language model
• No additional charge for using Make.com agents

Steps to Build AI Agents

Step 1: Determine Need

• Decide if a task requires an AI agent or simple automation
  • Complex decision-making needed?
  • Does it coordinate multiple steps intelligently?
  • Requires memory or conversational context?
  • Needs to work across different platforms?
• If mostly automation, proceed with automation; if agent, continue to step 2

Step 2: Create the AI Agent

• Navigate to Make.com scenario
• Create new agent with a specific model (e.g., GPT 4.1)
• Connect with OpenAI API by setting up API key
• Use ChatGPT to create a system prompt for the agent

Step 3: Choose a Trigger

• Define what will initiate the AI agent
  • Examples: Telegram, web hooks, etc.
• Set up a Telegram bot as a trigger

Step 4: Create Scenario with Agent

• Involve creating connections to input and output
• Define conversational settings (e.g., memory for context retention)

Step 5: Create Tools

• Develop scenarios or tools for use with the agent
• Each scenario is a potential tool (e.g., internet search, email draft creation)
• Assign inputs and outputs for scenarios

Step 6: Add Tools to Agent

• Add created tools to the AI agent
• Ensure all scenarios are active and correctly configured

Step 7: Test and Review

• Execute test scenarios to ensure proper operation
• Configure agent settings like max output tokens and recursion limits

Tips and Insights

• Make.com vs NA10: Make.com requires building a library of tools, while NA10 builds tools as needed
• Make.com offers fewer transparency features about what the agent is doing compared to NA10
• Make.com’s tool system operates with a central AI agent and auxiliary tool scenarios

Use Cases

• AI agents can enhance customer experience, operations, sales, marketing, finance, compliance, and HR
• Businesses can leverage AI for improved workflows and efficiency

Conclusion

• Make.com AI agents provide powerful automation capabilities
• Users should choose Make or NA10 based on specific needs such as transparency, ease of use, and existing infrastructure
• Feedback from users is encouraged for further improvements

Additional Resources

• PDF with more detailed instructions available in the video description
• AI automation community findings and AI agent use cases shared