This is a recording from just one phone call from the largest data leak of scam call centers ever. An anonymous source leaked 1.9 terabytes of data from several scam call centers. Over one million files containing phone call recordings. Tens of thousands of screen recordings of the scammers' desktops. Internal chats, payrolls, banking secrets. The leak was given to Swedish journalists at SVT - - and shared with us here at the Organized Crime and Corruption Reporting Project. They scammed tens of thousands of victims globally - - and made at least 275 million dollars. But they never imagined the inner workings of their scam empire would fall into the hands of journalists. Or that journalists would be able to unmask some of the bosses behind the operation. These scams begin in the separate but related industry of affiliate marketing. Affiliate marketing usually caters to legitimate businesses making real ads for commissions. But in the scam industry, they promote fake ads - - like this deepfake with Elon Musk. In this leak, one of the most popular scams was for a fake investment scheme called Quantum AI. The ad takes you to a page like this where you enter your contact information. The affiliate marketer receives it and sends it to the scam center. And then the scammer calls you. In the leak, we see the details of thousands of victims who provided contact info to the affiliate marketers. We followed up on the fate of this victim, an architect from Spain. An affiliate marketing company called Zeus Media sucked her in. The scammers paid Zeus Media a $1,100 commission for her contact details. When we reached out to the victim to confirm the data - - she told us that after all was said and done, she paid €400,000 to the scammers. One place the affiliate marketers sent victims contact information is this office in Tbilisi, Georgia. The leak shows that it employed at least 85 scammers and support staff. The scammers are meticulously trained to emotionally manipulate and scam their victims. Typically, they start by suggesting a modest investment, like $250. Then, under the pretext of helping the victim, the scammers ask them to install a program like AnyDesk. This lets them control their computer. Then comes a clever trick. They might bring them to a site with a name like Golden Currencies. The snag is, information shown on that page is fake. It was created by the scammers to show fake profits on the victim's computer screens. Now the victim thinks they're making money, and the scammers convince them to invest more. Eventually, the victims realize it's a scam, but now an employee of the same center will call them - - posing as an investigator trying to get their money back. But of course, in order to get their money back, they have to pay even more. Now, how do the scammers actually get the money from the victims - - into their bank accounts, or their boss's bank accounts? So this scammer sucks in a victim we'll call Mark. Mark is ready to send 7,000 British pounds. The scammer recommends Chase Bank. If Chase challenges the transfer, the scammer coaches him in what to tell the bank - - that he is just buying theater tickets. But the scammer needs Mark to send the money somewhere that is untraceable to law enforcement. So the scammer works with a teammate from another department. She writes, “I need UK details for 7k please” Doing it from Chase and he doesn’t have a card yet Okay wait Now that teammate chats with a representative from a financial service provider that works with scam call centers. Good day. Need UK details for 7K This representative and company is part of the scam ecosystem - - and directs Mark's payment to a bank account it controls. The rep writes back, “Hello!” “Of course. We need these client’s details to prepare the invoice:” The scam center sends the details. The rep says, “Right on it” And then, in just a few minutes - - presents an invoice from a company in Bulgaria with a Revolut account. Mark makes the transaction and the money is gone. Now, to make clear, this transaction from Chase to Revolut is just one means of moving the money. If a payment gets blocked, and it does often - - the scammers can root it through a myriad of other financial institutions. It's sophisticated, like the cartels, because the money is massive. Back in the Georgian call center, when they successfully scam a person, they celebrate. They congratulate each other on each sale. They have a leaderboard. Top performers can earn more than 20,000 a month. And they party. And it was this New Year's party, with GIFs posted online - - that proved very valuable to our team. Now, this is where it gets interesting. I visited my colleague, Lawrence Marzouk, who helped coordinate this investigation. He worked closely with our lead Georgian team of journalists, who, for security reasons, cannot appear on camera. They sought to unmask the scammers behind this empire. So we were having to trawl through that material to look for the odd crack in their security - - so that we can actually peek in to see who are the real guys behind it. We had access to hundreds of hours of recordings of them chatting on their computers. I think everyone who worked on the project was totally committed to finding out who Mary Roberts was - - based on the fact that she was so remorseless and taunting Marcel, this guy who'd lost everything. And the first clue that we found regarding Mary Roberts - - was on a Telegram chat that her boss was on - - and she was searching for somebody or something in there starting with ‘ch’ - - and a name popped up, which was Mari Charchiani - - which appeared to be a real name. This person has a Facebook account. And so reporters started looking through - - and quite quickly stumbled upon a photo of a family. And one of the people they recognized. So in order to understand this, we need to take a step back. We stumbled across some photos that were taken - - of their Christmas, New Year's party. It was like an office party. We immediately spotted that there was somebody from the party - - and that was Mari Charchian's sister, Veriko. So at this point, we knew that somebody with that name worked at the center - - because we'd found conversations on various Telegram chats - - where someone admitted to being called Charchian as their surname. They were someone that went by the name of Veronica Nowak. We were pretty confident that Veriko Charchian was Veronica Nowak. But we still wanted to find out who Mariam Charchian was. One of the major clues was - - Veronica Nowak dropped her guard and referred to Mary Roberts as Mariam - - which is her sister's real name. Another key bit of evidence was when the two - - were chatting about how they were going to take a bunch of flowers back to their shared house. And when we looked into it, we found out that Veriko and her sister - - lived at the same address. So we were able to confirm that there were two scammers working at the call center in Georgia, sisters. And Mary Roberts' real identity was Mariam Charchian. But these sisters and all the other scammers our reporters were able to unmask - - were not the the people running the scam center. We wanted to find the boss. There was somebody who was important to the whole setup - - who people referred to as ‘the boss’. And they referred to that person as Kaki. In Georgian, Kaki is short for Akaki. So we started to look through the social media profiles of people - - we'd identified working at the call center. And we came across someone called Akaki Kevkhishvili. And he had exactly the same avatar as the Kaki who worked in the call center. That was the lion with the crown on the top. And when we started digging through his pictures a little more - - we also found one post where he shared a photo of the AK group logo. His pictures matched with the guy who also appeared at the Christmas party. So it was certain it was the same guy. We wanted to hear what Akaki had to say about our findings. We found him in his parking garage - - but were blocked by his private security detail. He didn't want to talk. And finally, remember Marcel? The victim who was disparaged and scammed by Mary Roberts and her colleagues? She taunted him that he would never find her passport. Well, our colleagues at CBC in Canada found Marcel. They gave him Mariam Charchian’s - - AKA Mary Roberts - real phone number. Since publishing our findings in March 2025, the Georgian scam center in this video has been closed. Georgian prosecutors have launched an investigation into fraud and money laundering. And Akaki Kevkhishvili and the other scammers deleted their social media accounts - - and haven't been seen since.