Google IT Support Program Overview

Key Terms & Definitions

• Google Career Certificates — Online programs from Google that help you learn practical skills for jobs.
• IT Support — Helping people fix and use computers, networks, and technology.
• Industry-recognized credential — A certificate that employers know and respect, showing you have certain skills.
• CompTIA A-plus certification — A well-known test that proves you have basic IT support knowledge.
• LinkedIn — A website where you can show your work experience and connect with employers.
• AI (Artificial Intelligence) — Computer tools that can help you with tasks like job searching, updating your resume, and practicing interviews.
• Career Circle — A free service for U.S. graduates that offers job listings and personal career coaching.
• Learner community — An online group where you can get advice and support from other people taking the program.