Transcript Summary

Key Issues:

• Loading Error: The SmartBook application encountered a loading issue.
• Session Expiry: The error might be due to an expired session.

Solutions and Recommendations:

1. Re-login: It is suggested to log in again to resolve the session expiration issue.
2. Contact Support: If the problem persists, users should contact McGraw-Hill Education (MHE) support.
   • MHE Support Contact Page

Actions:

• Close the application: To attempt re-login, users should first close the application.