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Toyota Safety Crisis: The Mark Saylor Incident
Feb 6, 2025
The Mark Saylor Incident - Toyota Vehicle Safety Concerns
Background
Date of Incident
: August 28, 2009
Individuals Involved
: Mark Saylor, wife, daughter, brother-in-law
Vehicle
: Loaner car from a Toyota dealership
Situation
: Car was speeding at 120 mph, unable to brake
Outcome
: Car crashed into a ravine, all passengers killed
911 Call
: Lasted 17 seconds, went viral, family blamed Toyota
Toyota's Response
Public Reaction
: Thousands of complaints of unintended acceleration
Fatalities
: Estimated 90 people died in Toyota vehicles over 5 years
Recalls and Fines
:
10 million vehicles recalled over 2 years
$1.2 billion fine to US government
$1.1 billion on a class action lawsuit
Investigations and Theories
Initial Explanation
Cause
: Blamed on loose floor mats causing unintended acceleration
Action
: Massive recall initiated by Toyota
Malcolm Gladwell's Argument
Theory
: Brakes should always overpower engines
Experiments
: Both Gladwell and Car and Driver show brakes should stop the car even with full throttle
Muscle Memory Issue
: Drivers, in unfamiliar cars, may press the wrong pedal (pedal error)
NHTSA and NASA Report (2011)
Findings
:
Most cases showed brake pedal wasn't touched
Identified "pedal error" where drivers unintentionally pressed the gas instead of the brake
Further Discoveries
Power Assisted Brakes
Flaw
:
Power-assisted brakes lose effectiveness if the brake pedal is lifted while the car is floored
Consumer Reports test showed lifting the brake even once results in loss of power assist
Conclusion
Mark Saylor's Incident
: Combination of loose floor mat and power-assisted brake failure
Real World Implications
: Lifting foot off brake reduces braking power making it difficult to stop
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