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Toyota Safety Crisis: The Mark Saylor Incident

Feb 6, 2025

The Mark Saylor Incident - Toyota Vehicle Safety Concerns

Background

  • Date of Incident: August 28, 2009
  • Individuals Involved: Mark Saylor, wife, daughter, brother-in-law
  • Vehicle: Loaner car from a Toyota dealership
  • Situation: Car was speeding at 120 mph, unable to brake
  • Outcome: Car crashed into a ravine, all passengers killed
  • 911 Call: Lasted 17 seconds, went viral, family blamed Toyota

Toyota's Response

  • Public Reaction: Thousands of complaints of unintended acceleration
  • Fatalities: Estimated 90 people died in Toyota vehicles over 5 years
  • Recalls and Fines:
    • 10 million vehicles recalled over 2 years
    • $1.2 billion fine to US government
    • $1.1 billion on a class action lawsuit

Investigations and Theories

Initial Explanation

  • Cause: Blamed on loose floor mats causing unintended acceleration
  • Action: Massive recall initiated by Toyota

Malcolm Gladwell's Argument

  • Theory: Brakes should always overpower engines
  • Experiments: Both Gladwell and Car and Driver show brakes should stop the car even with full throttle
  • Muscle Memory Issue: Drivers, in unfamiliar cars, may press the wrong pedal (pedal error)

NHTSA and NASA Report (2011)

  • Findings:
    • Most cases showed brake pedal wasn't touched
    • Identified "pedal error" where drivers unintentionally pressed the gas instead of the brake

Further Discoveries

Power Assisted Brakes

  • Flaw:
    • Power-assisted brakes lose effectiveness if the brake pedal is lifted while the car is floored
    • Consumer Reports test showed lifting the brake even once results in loss of power assist

Conclusion

  • Mark Saylor's Incident: Combination of loose floor mat and power-assisted brake failure
  • Real World Implications: Lifting foot off brake reduces braking power making it difficult to stop