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Understanding Business Environments and Challenges
May 31, 2025
Business Studies Lecture Notes
Introduction
Speaker
: Elona Smith
Channel Focus
: Business Studies for grades 10, 11, and 12
Lecture Topic
: Influences on the Business Environment
Overview
Focus on the first chapter for Term 1
Revision of components of micro, macro, and market environments
Understanding business control over these environments
Introduction to challenges in these environments (detailed in another video)
Business Environments
Three Interrelated Environments
Micro Environment
: Internal factors
Market Environment
: Immediate external environment
Macro Environment
: Broad external environment
All three environments are essential and interrelated for business operation
Example
: Pandemic influence on education accelerated online learning
Micro Environment
Internal
: Complete control by the business
Components
:
Vision, mission, goals, objectives
Organizational structure, resources, culture
Management and leadership
Eight business functions
Market Environment
Immediate External
: Limited control, can influence
Components
:
Customers, suppliers, intermediaries
Competitors, organizations (CBOs, NGOs, regulators)
Macro Environment
Broad External
: No control, need to adapt
Components
:
Social, political, legal, economic
Technological, physical, global
PESTEL Acronym
:
Political, Economic, Social, Technological, Environmental, Legal
Business Control Over Environments
Micro Environment
Complete Control
: Internal affairs, strategic management
Strategies
:
Revise mission, vision, goals
Strategic management systems
Effective resource use
Employee alignment with business culture
Market Environment
Limited Control
: Influence possible
Strategies
:
Influence customers through marketing
Negotiate with suppliers
Form alliances with competitors
Engage regulators and unions
Macro Environment
No Control
: Adaptation needed
Challenges
:
Political, economic, social, technological, legal, environmental factors
Challenges in Business Environments
Environments do not operate in isolation; they influence each other
Example: Employee skill (micro) affects customer demand (market) and can result in macro-level impacts
Strategies for Success
:
Monitor and adapt to changes
Create job opportunities and social programs
Engage in collective bargaining
Benefits of Business Involvement in Macro Environment
Improved public image
Attraction of skilled employees
Access to government tenders
Tax rebates
Anticipation of challenges and strategic opportunities
Conclusion
Encourages active involvement in the macro environment for long-term success
Summarizes the importance of understanding and managing the three environments
Resources used include a textbook from the Western Cape Education Department
Additional Notes
Recommended to take pictures of diagrams for visual learning
Emphasis on strategic alliances and proactive adaptation to environmental changes
Encouragement for feedback and interaction on the channel
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Full transcript