UBITName Login: Authentication Required - University at Buffalo

Key Issues

• Error Encounter: Users may encounter this page due to:
  • Using the "Back" button on a secure website.
  • Mistakenly bookmarking the login form instead of the intended website.
  • Using incorrect links created by others.

Impact

• Can cause errors in browsers
• May return users to the site they intended to leave

Solutions for Login Problems

If Logging In:

• Exiting the Browser:
  • Completely exit your browser and try again.
• Troubleshooting:
  • If issues persist, check UBIT Alerts for any service outages.
• Getting Help:
  • Contact the UBIT Help Center at 716-645-3542 for assistance.

If Already Logged In:

• Navigation Issues:
  • If the back button was used, try the forward button.
• Bookmarking Mistakes:
  • Ensure you bookmark the service URL, not the login screen.

Contact Information

• UBIT Help Center: Available for further assistance via phone.
• Phone Number: 716-645-3542

Helpful Links

• UBIT Alerts for service outage updates.
• UBIT Help Center for technical support.