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Understanding E-commerce Core Concepts

May 7, 2025

E-commerce Concepts Explained

Very Short Answer Type Questions (2 Marks Each)

1. What is the Internet?

  • A global network of interconnected computers and devices enabling information sharing, communication, and access to services like websites and email.

2. Define Intranet.

  • A private network using internet technologies within an organization for secure information/resource sharing among employees.

3. What is an Extranet?

  • A private network allowing controlled access to specific external users (e.g., business partners) via secure connections.

4. Advantage of transacting online:

  • Convenience: Allows users to shop or pay bills anytime, anywhere.

5. Disadvantage of e-business:

  • Security concerns such as cyberattacks and data breaches affect online transactions.

6. Define e-Business.

  • Using internet/digital platforms to conduct business operations like buying, selling, and managing online.

7. What is Mobile Commerce?

  • Conducting commercial transactions via mobile devices like smartphones.

8. Define e-Finance.

  • Managing financial activities using electronic platforms and the internet.

9. What is B2C?

  • A business model where companies sell directly to consumers online.

10. Applications of e-Commerce in daily life:

  • Online shopping and online banking.

11. What is e-Banking?

  • Performing banking activities online, such as fund transfers.

12. Define e-Governance.

  • Using digital tools for providing government services and information.

13. Cyber Vandalism:

  • Intentional destruction/disruption of digital information or systems.

14. Feature of electronic payment systems:

  • Convenience for quick online transactions.

15. Purpose of encryption in e-commerce:

  • Protecting sensitive information by converting it into secure formats.

Short Answer Type Questions (7 Marks Each)

1. Intranet vs. Extranet:

  • Intranet: Internal network for employees.
  • Extranet: Private network for external users.

2. The Internet:

  • Nature: Decentralized global network using TCP/IP.
  • Concept: Platform for communication and services.

3. Advantages & Disadvantages of Online Transactions:

  • Advantages: Convenience, time-saving, cost-effectiveness.
  • Disadvantages: Security risks, lack of physical interaction, technical issues.

4. Key Components of an e-Business Model:

  • Value Proposition, Customer Segments, Revenue Model, Technology Infrastructure, Customer Relationships, Channels.

5. Mobile Commerce Examples:

  • Mobile Banking, Online Shopping via apps, Mobile Payments.

6. B2C Applications:

  • Amazon, Netflix, Airbnb offering direct consumer services.

7. Scope of e-Finance:

  • Online Banking, Online Investment, Mobile Wallets, Crowdfunding, Cryptocurrency.

8. Concept of e-Trading:

  • Online buying/selling of financial products for real-time trading.

9. e-Broking vs. Traditional Broking:

  • e-Broking: Online trading with lower fees.
  • Traditional Broking: Involves more personal advice.

10. e-Banking Systems:

  • Online and Mobile Banking, ATM Services, Security Measures.

11. Importance of e-Tourism:

  • Convenience, Global Reach, Personalization, Cost Reduction.

12. e-Subscription Examples:

  • Netflix, Spotify, Amazon Prime.

13. e-Advertising:

  • Targeted Reach, Cost-effective, Measurable Results.

14. e-Publishing Scope & Impact:

  • Global Distribution, Cost-effective, Interactive Content.

15. Electronic Payment System Components:

  • Payment Gateway, Merchant Account, Payment Processor, Security Measures.

16. e-Business in B2B Models:

  • Supply Chain Management, Wholesale Trading, Collaboration Tools.

17. B2B Interchange Features:

  • Standardization, Automation, Cost Savings.

18. Role of e-Governance:

  • Transparency, Efficiency, Access.

19. Common Security Threats in e-Commerce:

  • Phishing, Hacking, Malware, Credit Card Fraud.

20. Hacking Concept & Implications:

  • Unauthorized access leading to data theft, financial loss, reputation damage.

21. Sniffing in Cyber Threats:

  • Intercepting data packets for information theft.

22. Cyber Vandalism Example:

  • Defacing company websites.

23. Secure Communication Channels:

  • SSL/TLS, VPN, Two-Factor Authentication.

24. Server Protection Methods:

  • Firewalls, Encryption, Regular Updates, Backup Systems.

25. Client-Side Security in e-Commerce:

  • Antivirus Software, Secure Browsers, Encryption.

Long Answer Type Questions (15 Marks Each)

1. Internet, Intranet, and Extranet Details:

  • Internet: Global, decentralized, uses TCP/IP.
  • Intranet: Private network within organization.
  • Extranet: Secure access for external users.

2. Online Transactions:

  • Meaning: Buying/selling online.
  • Advantages: Convenience, global reach.
  • Disadvantages: Security concerns, lack of physical interaction.

3. e-Business Models:

  • B2C, B2B, C2C, C2B, B2G, G2C with examples.

4. Mobile Commerce Impact:

  • Convenience, Digital Payments growth, Personalized Services, Economic Growth.

5. e-Business in B2C Applications:

  • E-Retailing, Online Services, Online Banking, Digital Content Sales, Subscription Services.

6. e-Finance, e-Trading, and e-Broking Concepts:

  • e-Finance: Online financial management.
  • e-Trading: Real-time asset trading.
  • e-Broking: Online brokerage services.

7. e-Banking Contributions:

  • Accessibility, Efficiency, Cost Reduction, Security.

8. e-Governance in Modern Administration:

  • Public Services, E-Voting, Information Sharing, Efficiency.

9. Security Threats in e-Commerce & Mitigation:

  • Threats: Phishing, Hacking, Malware.
  • Mitigation: Encryption, Authentication, Regular Updates.

10. Technological Solutions for e-Commerce Security:

  • Encryption: SSL/TLS for secure communication.
  • Network Protection: Firewalls, IDS.
  • Server Protection: Secure servers, Backup Systems.
  • Client Protection: Antivirus, Secure Browsers.
  • Authentication Systems: Multi-factor authentication.