MEGA Cloud Storage Overview

General Information

• MEGA is a cloud storage service offering secure file storage and sharing.
• Provides a temporary session notice indicating data will be lost if not signed up.

Account Management

• Sign Up/Login: Users can sign up for business plans or login to existing accounts.
• Storage Quota: Alerts when storage quota is exceeded and prompts for upgrading.
• Account Activation: Email confirmation is required for account activation after purchase.
• Expired Plans: Users are notified when their plan has expired and provided options to renew or choose different plans.

File Management

• Transfer Quota: Users receive notifications when transfer quota is exceeded, stopping further downloads until reset.
• File Downloading: Options available for standard download or using MEGA Desktop App.
• Download Issues: Notifications for incomplete downloads, invalid URLs, or unavailable files.

Security Features

• Zero-Knowledge Encryption: MEGA ensures file security through zero-knowledge encryption, enhancing user privacy.
• Two-Factor Authentication (2FA): Users can enable 2FA for increased account security.
• Password Management: Users are prompted to create strong passwords and reminded of recovery options.

User Interface & Settings

• Notifications: Users can manage notifications and update status (Online, Away, Busy, Offline).
• Cookies Management: Options to accept or reject cookies for site functionality and user preferences.

MEGA Apps

• Desktop App: Recommended for handling large files and offers enhanced transfer management features.
• Mobile App: Users are encouraged to install mobile apps for additional benefits.

Business Features

• User Management: Allows adding contacts and managing user roles within a business account.
• Shared Links: Options to create password-protected links and manage access levels for shared content.

Promotional Offers

• Users can earn additional storage bonuses through achievements like inviting friends, installing apps, or verifying their account.

Help & Support

• Help Centre: Users can access help documentation for troubleshooting common issues and understanding service terms.
• Contact Support: Support options available for payment issues or account recovery.

Compliance and Legal

• Copyright Compliance: Users are reminded not to infringe copyrights, with clear guidelines about prohibited activities.