Account Services Login

Sign in Options

• Options to retrieve forgotten username or password.
• Option to remember username for future logins.
• Option to activate a new account.
• Available in both English and Dutch.

ULCN Account Types

• General Information: ULCN accounts are used for accessing applications and IT services at Leiden University.
• Categories:
  • Employees
  • Students
  • Guests

Login Issues

• Common reasons for login problems:
  • Account not activated.
  • Password expired.
  • Incorrect username (uMail address is not username).
  • CAPS LOCK on by mistake.
  • System failures or maintenance.
• Contact ISSC Helpdesk if issues persist.

Multi-Factor Authentication (MFA)

• Used for additional security.
• Two types:
  • For Office 365 services using Microsoft account.
  • For Single Sign-On (SSO) applications via ULCN.
• Steps to set up MFA:
  • Registering private email.
  • Setting up an authenticator app (recommended: NetIQ Advanced Authentication App).

Password Management

• Options to reset forgotten or expired passwords.
• Requires registered non-university email or setup authenticator app.
• New password can be requested via Helpdesk if unable to use Account Services.

Employee Accounts

• Automatic creation upon employment.
• Account needs activation and proper setup before use.
• Account remains active for a certain period after employment ends; extension possible by contacting PSSC Service Point.
• Requires adherence to code of conduct.

Student Accounts

• Provided upon registration through Studielink or student administration.
• Username is student number prefixed with 's'.
• Account setup required before first use.
• Expires 60 days after completion of studies, transformable into alumnus account.
• Requires adherence to code of conduct.

Guest Accounts

• Available for visitors or guests of the university.
• Requires application through a GMS-contact person.
• Requires adherence to code of conduct.

Code of Conduct

• Governs the use of university IT facilities.
• Agreement to abide by the code when using accounts.
• Measures taken in cases of misuse.
• Compliance with building house rules required.