Management 101: Situational Management Assignment Tutorial

Key Concepts of Situational Management

Situational Management Model

• Identify Employee Capability Level
  • Consists of Ability and Motivation
  • Ability: Knowledge, experience, education, skills, training
  • Motivation: Confidence, commitment, willingness
• Capability Levels
  • Low: Needs detailed direction and supervision
  • Moderate: Some ability, needs direction and support
  • High: High ability, might lack motivation
  • Outstanding: Both ability and motivation; requires little oversight

Management Styles

Interaction Types

• Directive Behavior: Manager focuses on directing and controlling
• Supportive Behavior: Manager focuses on encouraging and motivating
• Management Styles:
  • Autocratic (High Directive, Low Supportive): Focus on tasks; used for low capability
  • Consultative (High Directive, High Supportive): Balance task focus and motivation; used for moderate capability
  • Participative (Low Directive, High Supportive): Focus on motivation; used for high capability
  • Empowering (Low Directive, Low Supportive): Minimal oversight; used for outstanding capability

Assignment Instructions

Assignment Components

• Scenarios: Read and assess employee capability level
• Management Style: Choose based on capability level
• Behavior: Describe using directive/supportive measures
• Action: Describe the practical application of the style

Evaluating Scenarios

• Example Scenario 1:

  • Rookie Crew: Moderate capability, use consultative style
  • Management Style: High directive, high supportive
  • Action: Personal engagement with performance maintenance

• Example Scenario 2:

  • Jill's Task: Low capability, use autocratic style
  • Management Style: High directive, low supportive
  • Action: Direct supervision and correction

Assignment Submission

• Access and fill the worksheet from Blackboard
• Document includes space for name and scenario responses
• Responses can be typed or handwritten

Tips for Success

• Consistency in matching capability level to management style
• Partial credit available for near-correct answers
• Utilize text references (pages 36-37) for guidance

This tutorial provides a structured approach to applying the situational management model in assignments. Follow the step-by-step method for analyzing scenarios, assessing capability levels, and selecting appropriate management styles.