Note on Session Timeout for McGraw Hill Reader

Overview

• Explanation of session timeout in the McGraw Hill Reader platform.
• Informs the user that when the session times out, the book will be closed.
• Any unsaved work will be saved automatically.

Causes of Session Timeout

• Browser tab left open for more than 4 hours: Sessions are automatically closed after 4 hours of inactivity.
• Launching another book in the same browser: Causes the current session to end as only one book can be actively open in a session.
• Cross Site Tracking: If enabled, might cause session issues.

Steps to Reaccess the Book

1. Close and Reopen the Book: Simply close the current tab and reopen the book to restart the session.
2. Adjust Browser Settings:
   • Go to browser's Menu.
   • Select Settings.
   • Navigate to Privacy settings.
   • Deselect the checkbox for 'prevent cross-site tracking'.
   • Refresh the page and attempt to reopen the book.