Blackboard Learn Overview

Authentication Process

Username and Password

• Users are required to enter their username and password to access Blackboard Learn.
• A "Forgot Password?" option is available for password recovery.

Multi-Factor Authentication (MFA)

• Step 1:
  • Download and install an authenticator app on your phone. Recommended apps include:
    • Microsoft Authenticator
    • Google Authenticator
    • Authy
• Step 2:
  • Open the authenticator app on your phone.
  • Use the phone's camera to scan a provided image or manually copy the key.
  • Confirmation: Once the key is copied, an image indicating completion appears.
• Step 3:
  • Enter the generated code from the authenticator app to associate it with your Blackboard account.
  • Options to cancel or proceed ("Next") are provided.

Code Verification

• Users must enter a 6-digit temporary code generated by the authenticator app.
• Options to go back or submit the code are available.

Finalizing MFA

• Upon successful setup, MFA is enabled for the user's Blackboard account.
• A login code will be required anytime the user logs in, especially from unrecognized devices.

Additional Information

• Blackboard Learn is a registered service of Blackboard Inc.
• All content and services are protected from 1997-2025.

Visual Aids

• Includes images for logos, completion confirmation, and instructions.