Ocean Reef Recreation Department Presentation

Introduction

• Presenter: Chris Nelson, Recreation Activities Manager
  • Responsible for operating the beach and pool area.
  • Manages scheduling, payroll, activity planning, and intern training.
• Key Team Members:
  • Haley Upton: Recreation Event Supervisor
    • Works with private groups and member parties.
    • Collaborates on beach parties and street fairs.
  • Caitlin Landers-Bennett: Recreation Events Manager
    • Focuses on planning and creativity for events.
    • Manages member events, group recreation, and team building.

What Makes Ocean Reef Club Unique?

• 4,900 members categorized into equity, social, and summer members.
• Equipped with its own fire department, ambulance, airport, and various recreational facilities.
• Aim to provide an elite club experience.
• Members can live on-site without needing to leave the property.

Staff Backgrounds

• Chris Nelson
  • From Milwaukee, education in recreation and tourism.
  • Progressed from intern to Recreation Activities Manager.
• Haley Upton
  • From Wilmington, education in recreation management and communications.
  • Progressed from intern to Recreation Events Supervisor.
• Caitlin Landers-Bennett
  • Internships in various event settings.
  • Education in hospitality, sports, and event management.
  • Progressed to Recreation Events Manager.

Seasonal Activities

• Transitioned to a dual-season operation.
• Summer camps have expanded significantly since 2009.
  • Over 20 camp offerings with approximately 600 participants.
  • Includes varied activities: scuba, marine lab, golf, tennis, and more.

Financial Management

• Camps generate significant revenue, influencing club activities year-round.
• Financial accountability: cannot spend more than 50% of earnings.
• Emphasis on planning and budgeting to ensure profitability.

Technological Advancements

• Current use of cashless-based ticket systems.
• Goals to implement a more advanced point-of-sale system.
• New developments include an online member activity guide and group recreation guide.

Conclusion

• The department focuses on innovation, member feedback, and expanding their offerings to enhance the member experience at Ocean Reef Club.
• Website for further information: Ocean Reef Club