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Introduction to IT and Its Impact

Jun 21, 2025

Overview

This lecture introduces the fundamentals of information technology (IT), discusses its real-world impact, and highlights the importance of IT support in bridging the digital divide.

Instructor Introduction and Background

  • Kevin Lymehouse is a Google support specialist with a background in computer science.
  • Early interest in IT began with disassembling old computers as a child.
  • Became informal IT support for a large extended family.
  • Emphasizes the value of education, influenced by family experiences.

What is Information Technology?

  • IT uses digital technology, like computers and the Internet, to store, process, and transmit data as useful information.
  • The IT industry includes all jobs and resources related to computing technologies.
  • Examples of IT fields: network engineering, hardware repair, desktop support, technical and billing support.

Role and Importance of IT

  • IT enables rapid global communication and powers a wide range of devices and systems.
  • IT helps people solve problems across industries, such as education, medicine, journalism, and entertainment.
  • The true focus of IT support is helping people use and understand technology effectively.

The Digital Divide and Social Impact

  • The digital divide is the gap between people with and without digital literacy and access to technology.
  • Lack of IT access leads to disadvantages in jobs, education, and health resources.
  • Bridging the digital divide involves addressing socioeconomic factors and empowering others with IT skills.

Key Terms & Definitions

  • Information Technology (IT) — The use of digital technology to store, process, and transmit information.
  • IT Industry — The sector encompassing computing-related jobs and resources.
  • Digital Divide — The gap between those who have digital skills/access and those who do not.
  • Digital Literacy — The ability to use and understand digital technology and information.

Action Items / Next Steps

  • Reflect on how IT impacts your daily life and community.
  • Prepare for upcoming topics on specific IT roles and problem-solving skills.