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Innate Webinar Insights on Investment Platforms

Apr 27, 2025

Innate Webinar Summary

Introduction

  • Speakers: Arifa Isup and Michael Summitton
  • Focus: The Elevate program and changes in the investment platform landscape

Michael Summitton's Role

  • Manages proposition team, service operations, and marketing
  • Aims for deliberate change by 2025

Evolution of Investment Platforms

  • Significant changes in last 20 years
  • Introduction of phase legislation and CAT3 license
  • Platforms have evolved from LISPs
  • Platforms now hold 2.5 trillion Rand in South Africa

Innate Investment Platform

  • Part of a specialization journey
    • Stanib Asset Management focuses on asset management
    • Innate focuses on investment administration

Relationship with Standard Bank and Liberty

  • Innate is a trademark of Stanlib Wealth
  • Owned by Standard Wealth, under Liberty, and part of Standard Bank

Elevate Program Overview

  • Transition of Standard Lisp clients to Innate
  • Seamless and minimal impact on clients
  • Not a technical migration, but a brand change

Client and Product Impact

  • No changes in product terms/conditions
  • Pricing remains the same, potentially lower with aggregation
  • Similar products available on Innate
  • Legacy products addressed separately

Transition Process

  • Phased approach with multiple tranches
    • Tranche 1 in May for internal clients
    • Tranche 2 in September for advisors
    • Tranche 3 in 2026 for remaining clients
  • Encourages advisors to be ready by September

Platform Changes and Enhancements

  • Enhanced technology stack
  • New features like multiple models
  • Improved client experience

Communication and Preparation

  • Series of communications planned
  • FAQs and training for call center teams
  • Advisors expected to communicate with clients

Client Experience Post-Elevate

  • No need for paperwork; seamless data transition
  • Clients encouraged to use digital portal

Advisor Role and Expectations

  • No paperwork collection needed
  • Encouraged to discuss changes with clients
  • Advisors to prepare for digital transition

Technical and Operational Details

  • 2% product cash account for liquidity
  • Income distribution reinvestment options
  • No CGT impact during the transition
  • Performance reports to be provided

Support and Service

  • Existing support structures remain
  • Enhanced service capabilities with incident management

Final Thoughts

  • Advisers encouraged to adapt to digital platforms
  • Opportunity for operational efficiency and improved client experiences

Closing

  • Thank you for attending
  • Reach out to specialist investment consultants for more information

Note: This session is brought to you by Innate, a registered trademark of Stanlib Wealth Management PTY Limited.

Full transcript