CPP Signon - Stale Request

Overview

• Source: CPP Signon URL
• Issue: Encountering a 500 Server Error

Possible Causes

• Back Button Usage: The error might occur if the back button is used while navigating a secure website or application.
• Bookmark Mistake:
  • Mistakenly bookmarking the login form instead of the intended webpage.
  • Using a link created by someone else who made the same bookmarking mistake.

Potential Consequences

• Browser Errors: Leaving the issue unchecked could cause errors in some browsers.
• Redirection: Users may be redirected back to the site they attempted to leave.

Resolution Suggestions

• Ensure that the URL being accessed is correct and not a mistakenly bookmarked login form.
• Avoid using the browser's back button on secure sites.
• Verify that the links used for access are pointing to correct URLs.

Additional Notes

• When encountering a server error like 500, reviewing the URL and access methods might help in troubleshooting the issue.
• Consider revisiting the website's instructions on secure navigation and bookmarking.

This summary highlights the key points related to the case of a stale request in the CPP Signon process, offering insights into the causes and potential solutions for the issue.