Overview
This lecture covers essential information on Duo Authentication, staying connected with iCollege using Brightspace Pulse, and technical support resources for Georgia State University students and faculty.
Duo Authentication
- Duo is required to log into iCollege and other campus applications.
- Set up a phone or device with Duo before the semester starts.
- Set up multiple backup devices for Duo in case of device issues.
- If you cannot log into Duo, generate and use a passcode to reset your device.
- Support for Duo can be found at technology.gsu.edu/duo.
Brightspace Pulse App
- Brightspace Pulse is a mobile app for real-time iCollege alerts, grades, and due dates.
- Download Brightspace Pulse to stay up-to-date with course notifications.
iCollege and CETLOE Resources
- iCollege is Georgia State University's learning management system (LMS).
- More information is available from the Center for Excellence in Teaching, Learning and Online Education (CETLOE).
- Faculty can find instructional support and workshop calendars through CETLOE.
- Assistance for developing accessible iCollege content is available to meet ADA regulations.
Student Resources & Orientation
- New students should review the Student Orientation video and FAQ for iCollege.
- Attend webinars on iCollege, Webex, and other learning technologies to prepare for online courses.
- The Learning Online series helps students get ready for online learning.
Technical Support
- Visit the IIT Technology Service Desk or call 404-413-HELP (4357) for technical issues.
- Additional or after-hours help is available at the GeorgiaVIEW D2L Help Center.
Key Terms & Definitions
- Duo Authentication — a security system requiring a second form of identification for logging in.
- iCollege — Georgia State University's online learning management system.
- Brightspace Pulse — a mobile app that provides notifications for iCollege courses.
- CETLOE — Center for Excellence in Teaching, Learning and Online Education.
- ADA — Americans with Disabilities Act; law ensuring accessibility in education.
Action Items / Next Steps
- Set up Duo on a device and add backup devices.
- Download and install Brightspace Pulse on your mobile device.
- Review the iCollege Student Orientation video and FAQ.
- Attend webinars or training sessions on online learning tools.
- Contact support if you experience technical issues.