Privacy Policy of TurboLearn

Our Commitment to Privacy

• Focus on Privacy: TurboLearn prioritizes user privacy.
• Policy Clarity: Our Privacy and Information Use Policy explains how personal information is handled.
• Data Collection Goal: Collect only necessary information to provide services effectively.

Minimal Information Collection

• Confidentiality: Private information remains confidential and shielded from external entities.
• Cookies: Avoids third-party cookies and uses non-intrusive first-party cookies.

User Information Management

• Data Provided at Enrollment: Only necessary personal information is required.
• Review and Access: Users can review their information before use and access it anytime via settings.

What Constitutes "Personal Information"?

• Definition: Information that can identify you:
  • Name
  • Address
  • Email Address
  • Phone Number

What Information Does TurboLearn Collect?

Our Philosophy

• Balance: Collect only essential personal information to deliver quality services.

Types of Information We Collect

• Account Information: Username, email, account specifics.
• Contact Information: Name, email, address, phone number.
• Payment Information: Billing, payment methods, and transaction history.
• Fraud Prevention Information: Detect and prevent fraudulent activities.
• Usage Information: Engagement data, performance metrics, diagnostics.
• Other Information: Additional details, customer support interactions.

Note

• Providing personal information is optional, but may limit certain services or responses.

Usage of Personal Information

• Service Operation: Enhance services and process transactions.
• Communication: Manage correspondence, inform about policy changes, gather feedback.
• Security: Protect stakeholders and prevent fraud.
• Compliance: Fulfill legal requirements and governmental requests.

Communication Note

• Critical communications cannot be opted out of as they are crucial.

Personalization

• Tailored Experience: Based on user activity, with privacy details available.

Information Retention

• Retention Duration: Information retained as long as necessary for its purpose, and legal & policy adherence.

Sharing Personal Information

• With Affiliates and Providers: For task performance while ensuring policy compliance.
• With Partners: For joint services, with user consent.
• Legal and Security: In response to legal processes or security needs.

Pledge

• No sharing with third parties for independent marketing without explicit consent.

Protecting Your Information

• Security Measures: Combines physical, technical, and administrative practices.

Cookies and Other Technologies at TurboLearn

• No Third-party Cookies: Avoids third-party cookies and tracks technologies like web beacons.
• Types of Cookies Used:
  • Communications Cookies: Facilitate data flow and error correction.
  • Essential Cookies: Provide specific requested features or services.
  • Analytical Cookies: Understand visitor engagement and improve effectiveness.

Opting Out

• Disable cookies via browser settings, but may impact website functionality.

Beyond Cookies

• Click-through URLs: Used in emails to gauge engagement but can be avoided.
• Nonpersonal Information: Treated as personal if local laws require.
• Combined Data: Regarded and protected as personal information.

Advertising Practices

• Advertisements: Designed to respect privacy, without using personal information.