Influencing Through Storylines: A McKinsey Approach
Introduction
- Objective of consulting projects: Influence clients to implement recommendations.
- Key tool: Slide decks designed to persuade action.
- Example: McKinsey's project with King County, Seattle for homelessness.
Importance of Storylines
- Core Element: The storyline is crucial to persuading the reader.
- Top Firms: McKinsey, BCG, and Bain have refined storylining into a science.
- Framework: Utilizes the SCQA or SCR framework for universal application.
Storyline Framework
SCR & SCQA Structure
- Situation (S): Provides context and introduces the topic/problem.
- Complication (C): Introduces and emphasizes the problem's seriousness.
- Question (Q): Implicitly asks what should be done about the problem.
- Resolution (R/A): Presents solutions or recommendations.
Application
- Example: McKinsey's King County project to address homelessness.
- Steps:
- Situation: Homelessness is a problem in King County.
- Complication: Increasing homelessness due to rising rents.
- Resolution: Invest in affordable housing to alleviate the issue.
Storylining Process
- Timing: Conducted after analysis and synthesis.
- Objective: Package conclusions persuasively.
Writing the Storyline
Process
- Avoid PowerPoint initially: Use Word to draft the storyline.
- Iterative Process:
- Draft, receive feedback, and refine in Word.
- McKinsey’s Method:
- Dot-Dash Structure:
- Dots are key statements.
- Dashes are supporting data.
Example
- Drafting: Start with key statements (dots) and support with data (dashes).
- Review: Collaborate with management to refine.
- Pre-PowerPoint: Finalize storyline in Word to avoid later slide adjustments.
Building the Slide Deck
Components
- Action Title: Provides the "so what" of the slide.
- Slide Body: Contains data and visuals supporting the action title.
Logics
- Horizontal Flow: Action titles alone tell the story.
- Vertical Flow: Slide bodies justify action titles.
Transition to Slides
- From Word to PowerPoint:
- Dots become action titles.
- Dashes become data/visuals in slides.
Conclusion
- Summary: The importance of storylines in consulting slides.
- Further Learning: Additional resources and courses available for more insights.
Note: For translation of data into visualizations, seek further resources or guidance.