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Crafting Persuasive Storylines in Consulting

Mar 26, 2025

Influencing Through Storylines: A McKinsey Approach

Introduction

  • Objective of consulting projects: Influence clients to implement recommendations.
  • Key tool: Slide decks designed to persuade action.
  • Example: McKinsey's project with King County, Seattle for homelessness.

Importance of Storylines

  • Core Element: The storyline is crucial to persuading the reader.
  • Top Firms: McKinsey, BCG, and Bain have refined storylining into a science.
  • Framework: Utilizes the SCQA or SCR framework for universal application.

Storyline Framework

SCR & SCQA Structure

  • Situation (S): Provides context and introduces the topic/problem.
  • Complication (C): Introduces and emphasizes the problem's seriousness.
  • Question (Q): Implicitly asks what should be done about the problem.
  • Resolution (R/A): Presents solutions or recommendations.

Application

  • Example: McKinsey's King County project to address homelessness.
  • Steps:
    • Situation: Homelessness is a problem in King County.
    • Complication: Increasing homelessness due to rising rents.
    • Resolution: Invest in affordable housing to alleviate the issue.

Storylining Process

  • Timing: Conducted after analysis and synthesis.
  • Objective: Package conclusions persuasively.

Writing the Storyline

Process

  1. Avoid PowerPoint initially: Use Word to draft the storyline.
  2. Iterative Process:
    • Draft, receive feedback, and refine in Word.
  3. McKinsey’s Method:
    • Dot-Dash Structure:
      • Dots are key statements.
      • Dashes are supporting data.

Example

  • Drafting: Start with key statements (dots) and support with data (dashes).
  • Review: Collaborate with management to refine.
  • Pre-PowerPoint: Finalize storyline in Word to avoid later slide adjustments.

Building the Slide Deck

Components

  • Action Title: Provides the "so what" of the slide.
  • Slide Body: Contains data and visuals supporting the action title.

Logics

  • Horizontal Flow: Action titles alone tell the story.
  • Vertical Flow: Slide bodies justify action titles.

Transition to Slides

  • From Word to PowerPoint:
    • Dots become action titles.
    • Dashes become data/visuals in slides.

Conclusion

  • Summary: The importance of storylines in consulting slides.
  • Further Learning: Additional resources and courses available for more insights.

Note: For translation of data into visualizations, seek further resources or guidance.