Account Screen Authorization File Configuration (ASAF)

Overview

• ASAF is a feature in Pega Smart Dispute Agentic Automation '24.2
• Allows banks to submit exception file listings to Visa at the card level
• Supports automatic submission when fraud is reported
• Customizable ASAF settings

Functional Changes

• ASAF submission can be done automatically or through case creation
• Automatic submission during dispute processing
• Case creation allows submission, deletion, or editing for specific card numbers

Configuration for ASAF Submission

• Automatic Submission:
  • Utilizes SubmitExceptionOperation service
  • Avoids redundancy by skipping if already submitted for a card number
  • Post Collect Supplemental Info triggers submission
• Case Creation:
  • Provides a separate case type for ASAF
  • Users can modify/delete existing ASAF listings

Modifying or Deleting ASAF

• Options to modify/delete existing ASAF if applicable
• Pre-populates previously submitted values for updates

New ASAF Listing

• Auto-population of pre-defined values from Visa ASAF Configuration pane
• Generates a Visa case number upon submission

Visa ASAF Data Type

• ASAF details are stored in the pr_PegaFSPE_Data_ASAF table

Technical Changes

• Flow: AutomaticASAFSubmissionWrapper
  • Used for fraud scenario processing
  • Initiates AutomaticASAFSubmission for unique card numbers
• Data Transform: Populate predefined values and handle request/response for SubmitExceptionOperation

Testing the Functionality

• Enable ASAF in smart dispute configuration
• Create a Fraud claim to initiate automatic submission
• Verify Visa ASAF database for saved details

Rules Created or Modified

• Extensive list of rules and data pages created or modified to support ASAF functionality

  Rule Type	Rule Name	Class	Modified/Created
  Data Page	D_ASAF	PegaFSPE-Data-ASAF	Created
  Flow	AutomaticASAFSubmission	PegaFSPE-Work	Created

Conclusion

• The ASAF functional changes and configuration aim to streamline dispute processing with Visa, ensuring efficient handling of fraud claims through automation.
• Comprehensive testing and new rule implementations support the robust ASAF feature in Pega Smart Dispute Agentic Automation.