Overview
This lecture discusses the eight elements and stages of the communication process, explaining how information is exchanged and factors affecting communication effectiveness.
Features of Communication
- Communication is a process that follows a series of interconnected steps.
- It is dynamic, constantly changing, and influenced by mood and thinking.
- Communication is complex, as messages can be interpreted differently by different people.
Elements of the Communication Process
- There are eight critical elements in the communication process, each serving a specific function.
- The sender or source initiates the communication by conveying a message to a receiver.
- The receiver is the person for whom the message is intended and interprets the message.
- The message is the core idea, emotion, or instruction shared between sender and receiver.
- The channel is the method used to transmit the message (oral, written, visual).
- Feedback is the receiver's response that confirms understanding or asks for clarification.
- Context refers to the environment, situation, and circumstances influencing the communication.
- Barriers or noise are obstacles that disrupt the transmission or understanding of the message.
Steps in the Communication Process
- The sender develops and encodes the message.
- The sender selects the appropriate channel for communication.
- The message is transmitted through the chosen channel.
- The receiver decodes or interprets the message.
- The receiver provides feedback to the sender.
- Context and barriers impact the success and clarity of communication.
Factors Affecting Effective Communication
- The choice of channel should consider audience, situation, and availability.
- Barriers may arise from technical issues, poor audio/visual quality, inattentiveness, or misinterpretation.
Key Terms & Definitions
- Sender/Source — The originator of the message.
- Receiver — The individual or group who receives and interprets the message.
- Message — The content or information being communicated.
- Channel — The medium or method used to transmit the message.
- Feedback — The receiver’s response indicating understanding.
- Context — The physical, social, and psychological setting for communication.
- Barrier/Noise — Any obstruction that affects message clarity or reception.
- Encoding — The process of translating an idea into a message.
- Decoding — The receiver’s interpretation of the encoded message.
Action Items / Next Steps
- Define one element of communication and give an example.
- Post your answer in the comments section as requested by the instructor.