High School Tasking Tutorial for NCAA Eligibility Center

Introduction

• Purpose: Guide high schools through the tasking process for submitting documents to the NCAA Eligibility Center.
• Benefits of uploading documents directly:
  • Eliminates delays in document processing.
  • Provides immediate confirmation of document receipt.
  • Immediate indication of document review and decisions.

Common Reasons for Task Assignment

1. Student Registration
   • Task arises when a student registers with NCAA and selects your high school.
   • Relevant Tutorial: Transcript Upload Tutorial.
2. Additional Documentation Needed
   • For courses submitted.
   • Relevant Tutorial: Managing Your Core Course List.
3. New School Reviews
   • For newly reviewed schools or those new to NCAA.
   • Relevant Tutorial: New School Review Process.
4. Non-traditional Coursework
   • Requires additional review for non-traditional courses.

Tasking Process Overview

• Notification
  • Primary and secondary contacts receive task notification via email.
• Account Access
  • Log into your high school's account on the high school portal.
  • Read task instructions carefully.
• Document Upload
  • Upload requested documents to your account.
  • Monitor for updates or additional tasks.

Step-by-Step Example: Uploading Documents

1. Accessing Tasks
   • Log into your high school account.
   • Click the "Tasks" button at the top of the page.
2. Uploading Course Catalog
   • Click "Click Here to Upload Documents."
   • Use the "Browse" button to find and attach the document.
   • Click the "Upload" button.
   • Confirm if all required documents are uploaded.
   • Receive confirmation notice upon completion.
3. Reviewing Submission
   • Return to the tasks page.
   • Check "School Response Date" column for submission date.
   • If "Task Completed Date" is blank, review is pending.
   • Completion date appears once reviewed by NCAA staff.

Troubleshooting

• If unable to submit documents or have questions, contact the Customer Service Center at 877-622-2321.