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Pro Tools Troubleshooting and Prevention

Jul 30, 2025

Overview

This video provides troubleshooting guidance for resolving Pro Tools session freezing, especially related to cloud storage issues, and offers preventative tips for future stability.

Identifying the Pro Tools Freezing Issue

  • Pro Tools sessions may freeze unexpectedly, even if they worked fine previously.
  • Signs include inability to play, add tracks, or persistent freezing upon reopening.
  • The issue often occurs when session files are not fully available locally.

Cause: Cloud Storage and File Availability

  • Using cloud platforms like Dropbox can result in files being stored online only, not on the local drive.
  • Pro Tools might see the files listed, but they are inaccessible if not physically present on your device.

Troubleshooting Steps

  • Open the Clip List in Pro Tools to review stored files.
  • Enable 'Show Full Path' in the Clip List to check file locations.
  • Sort files by disk name to identify files stored on different drives or cloud folders.
  • Verify that all session-related folders and files are available offline and physically downloaded.

Preventative Measure: Consolidating Sessions

  • Consolidate your entire Pro Tools session so all audio files are copied into a single local folder.
  • This approach prevents missing file issues and future session freezing.

Recommendations / Advice

  • Always ensure project folders and relevant files are set to be available offline in your cloud storage application.
  • Consider consolidating Pro Tools sessions regularly to avoid fragmented file storage and related errors.