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Supply Chain Tracking & Reverse Logistics

Jul 13, 2025

Overview

This lecture covers track and trace systems in supply chains and the concept of reverse logistics, highlighting their importance for companies, consumers, and environmental sustainability.

Track and Trace Systems

  • Track and trace systems electronically record shipment paths, helping anticipate and avert supply chain disruptions.
  • Most shipments can be traced using GPS devices, but tracking individual products, especially produce, is harder.
  • Electronic product codes and RFID tags exist but are not yet widely used.
  • Product tracing is crucial for responding to contamination issues and maintaining consumer trust in product origins.
  • Global initiatives, like TraceTracker, aim to enable tracing from raw ingredient to end product.

Importance of Product Tracing

  • Companies use tracing to avoid delivery errors, theft, or spoilage, minimizing loss and improving customer satisfaction.
  • Consumers want transparency, especially during product recalls or safety scares.
  • Inability to trace specific products can harm innocent producers during contamination events.

Reverse Logistics

  • Reverse logistics refers to moving used, damaged, or waste products back through the supply chain to recover value.
  • Patagonia uses reverse logistics to recycle worn garments into new products for environmental benefits.
  • Specialized firms like Genco help retailers recover value from unsellable or defective goods.
  • Upcycling companies like TerraCycle turn waste into new products, creating value and reducing environmental impact.
  • Reverse logistics can save money and support sustainability initiatives within organizations.

Key Terms & Definitions

  • Track and trace systems — electronic systems used to record and monitor the movement of shipments.
  • Reverse logistics — process of moving used or defective products and materials back up the supply chain to extract value.
  • Upcycling — converting waste materials or products into new higher-value items.
  • RFID — Radio Frequency Identification, technology for automatic identification and tracking.

Action Items / Next Steps

  • Review the role and workings of track and trace systems in modern supply chains.
  • Understand examples and benefits of reverse logistics in business operations.
  • Prepare answers for: "Why is tracking important to companies and consumers?" and "What role does reverse logistics play in the supply chain?"