Overview
This lecture was a comprehensive revision session for upcoming SBL (Strategic Business Leader) exams, focusing on summarizing top models, frameworks, exam techniques, and case study patterns essential for success.
Key Strategic Models & Frameworks
- The external environment consists of the country (macro, PESTEL) and industry (micro, Porter’s Five Forces) levels.
- Use PESTEL for general/country environment: Political, Economic, Social, Technological, Ecological, Legal.
- Use Porter’s Five Forces for industry/competitive environment: Bargaining power of customers, bargaining power of suppliers, threat of new entrants, competitive rivalry, threat of substitutes.
- For "external environment" questions, combine PESTEL and Porter as needed; use only one if the requirement is specific.
- Strategic Position Analysis covers PESTEL, Porter’s Five Forces, and internal factors (HR, financial resources, IT, brand).
- SFA Framework (Suitability, Feasibility, Acceptability) is mainly used for acquisition scenarios and includes external and internal assessments.
- SWOT: Strengths and weaknesses (internal), opportunities and threats (external); TOWS matrix suggests strategies based on SWOT.
- Corporate Parenting analyzes performance of subsidiaries using industry growth, market share, trends, profit margins, BCG, and strengths/weaknesses.
Other Important Models and Topics
- Ansoff Matrix: Penetration, product development, market development, diversification for growth strategies.
- Mendelow’s Stakeholder Matrix: Key players, keep satisfied, keep informed, minimum effort groups for stakeholder management.
- Culture: Defined by power structure, organizational structure, control systems, rituals/routines, symbols, and stories.
- Context of Change Model: Scope, reason, timing, resources, capability, power, readiness, and resistance are key aspects for managing change.
Financial & Business Essentials
- Key ratios: Sales trend, gross profit margin, net profit margin, return on sales, current ratio, gearing, interest cover, revenue per employee.
- Financial projections: Check for DCF, payback, assumptions, tax consideration, sensitivity analysis.
- Financing: Equity vs. debt—consider costs, dilution, control, gearing, collateral, and cultural impact.
- Project management: Track quality, timeline, cost; include Project Initiation Document (PID) with scope, objectives, stakeholders, risks, assumptions, monitoring.
Technology & Risk
- Advantages of e-business: No geographical limits, lower cost, convenience, improved marketing.
- Disadvantages: Not all customers online, upfront investment, security risks, legal complications.
- E-marketing tools: SEO, websites, emails, social media, influencers, newsletters.
- Big data: Enables deeper insights, better marketing, customization; risks include security, privacy, complexity.
- CRM: Improves customer relationships through regular automated communication.
- IT/Cyber risks: Business disruption, reputational/legal risks, customer loss, regulatory fines; controls include passwords, firewalls, audit trails, physical security.
Corporate Governance & Ethics
- Five professional code of ethics: Integrity, objectivity, competence, confidentiality, professional behavior.
- Split roles of chairman/CEO and importance of non-executive directors (NEDs), committees (audit, risk, remuneration, nomination) for independence, specialization, and better governance.
- Listed vs. family-owned companies: Listed need stricter governance (split roles, NEDs, committees, transparency).
Integrated Reporting & Performance
- Integrated Report (IR) vs. conventional FS: Futuristic, broader capitals, focus on stakeholders and sustainability.
- Six capitals: Financial, manufacturing, intellectual, human, social, natural.
- Advantages of IR: Increased reputation, stakeholder communication, integrated view, potential for lower cost of capital.
Risk & Internal Controls
- Types of risk: Strategic, business, financial, operational, compliance, reputational, IT, health & safety, legal.
- Risk Register: Should include risk, description, impact, likelihood, priority, mitigation, owner, review date.
- Risk management process: Leadership commitment, risk identification, analysis, mitigation, training, monitoring.
- Internal audit: Assurance function; needed based on organization size, complexity, risk, legal requirements.
- Internal controls: Identify weaknesses, assess impact, provide recommendations.
Exam & Study Techniques
- Focus on the top 25 models/topics for the exam.
- Practice with mock exams and manage time carefully to avoid time traps.
- Understand exam format, professional skills/marks, and linking answers to scenarios.
Key Terms & Definitions
- PESTEL — Analysis of macro/country environment factors (Political, Economic, Social, Technological, Ecological, Legal).
- Porter’s Five Forces — Industry analysis model examining competitive forces.
- SFA Framework — Tool for evaluating acquisitions (Suitability, Feasibility, Acceptability).
- Mendelow’s Matrix — Stakeholder mapping tool for prioritizing engagement.
- Integrated Reporting (IR) — Reporting model focused on six capitals and value creation.
- Risk Register — Document logging risks, impacts, mitigation, ownership, and review.
Action Items / Next Steps
- Memorize top 25 topics and models, including definitions and key bullet points.
- Complete at least two full practice mock exams (timed, CBE format).
- Review professional skills and exam formats.
- Rest and maintain a confident, calm mindset before the exam day.