Insights from Culture Amp's Manager Report

Aug 12, 2024

Culture Amp's State of the Manager Report Discussion

Introduction

  • Host: Jesse Jacob, Senior Community Engagement Manager
  • Event: Discussion on Culture Amp’s report
  • Audience: Over 10,000 global community members
  • Program: Culture First Global Chapters
    • Over 100 global chapters
    • 355 events last year

Host Transition

  • Jesse Jacob introduces Alex Process from Chicago chapter due to personal reasons.
    • Jesse is grieving a personal loss and slightly unwell.

Breathing Exercise

  • Conducted by Alex to ground participants.
  • Breathing in and out for counts of four.

Belonging Badges

  • Participants share aspects of their identity using badges.
  • Examples include: Optimist, grieving, pet lover, feminist, introvert, etc.

Culture First Community

  • Mission: Amplify, educate, and connect culture-first activists.
  • Focus Areas: Education, events (in-person and virtual), content.
  • Vision: Largest community promoting a better world of work.

Five Core Principles

  1. Foster belonging and acceptance.
  2. Cultivate people’s wholeness and humanity.
  3. Be willing to reflect and grow.
  4. Put learning into action.
  5. Foster connections inside and outside business.

Key Findings from the Report

  1. Managers are crucial for motivation and commitment.
  2. Managers are under stress, balancing leadership and management.
  3. Managers of managers want focus on leadership; direct reports want growth support.
  4. Higher levels in hierarchy lead to a decline in basic managerial skills.
  5. Organizations can take actions to support managers.

Discussion Points

Alex's Takeaways

  • Importance of one-to-ones and technology enablement.
  • Career development should be separate from one-to-ones.
  • Regular, dedicated career conversations are crucial.

Paula’s Highlights

  • Decrease in effective manager behaviors with higher hierarchies.
  • Managers with most direct reports lack support.
  • Simple fixes like structured recognition can be impactful.
  • Importance of starting actions, even small ones, to improve management.

Teresa’s Insights

  • Discrepancy between managers' focus and direct reports' needs.
  • Importance of determining time allocation for management tasks.

Michael’s Observations

  • Two-year period for managers to reach peak effectiveness.
  • Lifers or long-term employees need support to stay innovative.

Jesse’s Thoughts

  • Disconnect between managers and employees on important skills.
  • Holistic performance reviews for managers are necessary.

Open Discussion

  • Importance of programs and continuous development for managers at all levels.
  • Creating habits and focusing on small actions for improvement.

Closing Remarks

  • Encourage participants to take away at least one actionable insight.
  • Reminder about upcoming events and community engagement opportunities.

Checkout and Feedback

  • Participants share one word reflecting their current feeling.
  • Encouragement to provide feedback on the session.

Additional Announcements

  • Culture First Community nominated for a CMX award.
  • Promotion of People Geek Slack Community for ongoing discussions.