Gambling Insiders Exclusive Interview with Indra Law Group CEO Chris TV

Introduction

• New role since March 2020
• Confronted with impacts of the COVID-19 pandemic
• Discusses plans to move the company forward

Chris Tucker's Journey

• Joined Indra Law in 2007 as Information Security Officer
  • Created information security & cyber security frameworks
• 2010: Elected VP of Global Technology Association (ISACA)
• 2013: Assigned to create the innovation framework for Indra Law
• 2015: Elected Chair of the Board at ISACA
• 2017: Signed by the office of the CEO to run tech transformation projects; took responsibility for tech operations
• 2019: Appointed Group Services and Delivery Officer
• 2020: Became Group CEO

First Few Months as CEO

• Reorganization at a group level --Right people in right positions
• Created and began executing new strategy

Impact of COVID-19

• Complete lockdowns in some countries (Italy, Malta, Australia)
• Business continuity planning tested and succeeded
• Remote work implemented quickly and effectively

Q1 Results and Strategy

• 47% year-on-year fall in revenue
• 50% EBITDA decline
• Factors: regulatory changes in Bulgaria, developments in Turkey
• Positive growth in USA transactions; tech contracts performing well
• New strategy based on five pillars

5 Pillars Strategy

1. Business Innovation through Technology
   • Data importance and potential (e.g., IDC’s data creation forecast)
   • Technologies creating business value
2. Improving Quality of Services
   • New services division for better service and economies of scale
3. Focus on B2B and B2G Contracts
   • Technology contracts, especially in the US
4. Focus on B2C Partnerships
   • Licensing and becoming operators
5. Optimizing Capital Structure
   • Better financial strategy for Indra Law’s future

Long-Term Goals and Excitement

• Implementing the new strategy
• Driving business innovation through technology
• Improving service quality and achieving economies of scale
• Expanding and focusing on B2B/B2G and B2C contracts
• Optimizing capital structure for sustainable growth