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Preventing Mistakes in Stressful Situations
Aug 3, 2024
Lecture Notes: Strategies for Preventing Catastrophes
Introduction
Personal story of breaking into own house on a cold winter night.
Key takeaways from a stressful experience that led to insights on prevention.
The Incident
Background:
Midnight in Montreal winter, temperature at -40 degrees.
Forgot house keys, saw them through the window.
All doors and windows were locked.
Attempted solutions:
Thought about calling a locksmith but was concerned about waiting in the cold.
Broke a basement window to get in, planned to fix it later.
Consequences:
In a hurry, forgot passport needed for an early flight to Europe.
Raced home to get it, ended up losing flight seat due to delays.
Insights on Stress and Decision Making
Effects of Stress:
Under stress, cortisol affects heart rate and clouds thinking.
Realized personal cognitive fog when unable to find passport.
Importance of systems to prevent mistakes during stressful times.
The Concept of Prospective Hindsight
Introduced by Danny Kahneman, inspired by psychologist Gary Klein.
Pre-mortem
vs.
Post-mortem
:
Post-mortem: analyzing what went wrong after a disaster.
Pre-mortem: anticipating potential problems before they happen.
Goal: Minimize damage or prevent disasters by planning ahead.
Practical Strategies
Around the Home
Designate specific places for easily lost items:
Keys, passport, reading glasses should have fixed spots.
Use hooks, bowls, or drawers to keep items organized.
Travel Precautions
Take photos of important documents (credit cards, ID, passport) and store them in the cloud for easy access if lost.
Making Informed Medical Decisions
Discussed a medical scenario about high cholesterol and statin prescriptions:
Importance of understanding the
Number Needed to Treat (NNT)
:
NNT represents how many need treatment before one person benefits.
Example: 300 need to take statins for one to benefit.
Side effects to consider:
Statins have a 5% chance of side effects (muscle pain, gastrointestinal issues).
Evaluate risks vs. benefits before making decisions under stress.
Quality of Life Considerations
Discuss life choices influenced by medical decisions:
Shorter pain-free life vs. longer life with potential pain.
Importance of having these discussions with family in advance to prepare for difficult decisions.
Conclusion
Acknowledging human flaws and potential for mistakes.
Importance of planning and systems in place to minimize risks in high-stress situations.
Personal reflection on taking steps to improve organization after the incident (e.g., installing a combination lock).
Emphasized gradual process of becoming more organized.
📄
Full transcript