Preventing Mistakes in Stressful Situations

Aug 3, 2024

Lecture Notes: Strategies for Preventing Catastrophes

Introduction

  • Personal story of breaking into own house on a cold winter night.
  • Key takeaways from a stressful experience that led to insights on prevention.

The Incident

  • Background:
    • Midnight in Montreal winter, temperature at -40 degrees.
    • Forgot house keys, saw them through the window.
    • All doors and windows were locked.
  • Attempted solutions:
    • Thought about calling a locksmith but was concerned about waiting in the cold.
    • Broke a basement window to get in, planned to fix it later.
  • Consequences:
    • In a hurry, forgot passport needed for an early flight to Europe.
    • Raced home to get it, ended up losing flight seat due to delays.

Insights on Stress and Decision Making

  • Effects of Stress:
    • Under stress, cortisol affects heart rate and clouds thinking.
    • Realized personal cognitive fog when unable to find passport.
  • Importance of systems to prevent mistakes during stressful times.

The Concept of Prospective Hindsight

  • Introduced by Danny Kahneman, inspired by psychologist Gary Klein.
  • Pre-mortem vs. Post-mortem:
    • Post-mortem: analyzing what went wrong after a disaster.
    • Pre-mortem: anticipating potential problems before they happen.
  • Goal: Minimize damage or prevent disasters by planning ahead.

Practical Strategies

Around the Home

  • Designate specific places for easily lost items:
    • Keys, passport, reading glasses should have fixed spots.
    • Use hooks, bowls, or drawers to keep items organized.

Travel Precautions

  • Take photos of important documents (credit cards, ID, passport) and store them in the cloud for easy access if lost.

Making Informed Medical Decisions

  • Discussed a medical scenario about high cholesterol and statin prescriptions:
    • Importance of understanding the Number Needed to Treat (NNT):
      • NNT represents how many need treatment before one person benefits.
      • Example: 300 need to take statins for one to benefit.
  • Side effects to consider:
    • Statins have a 5% chance of side effects (muscle pain, gastrointestinal issues).
    • Evaluate risks vs. benefits before making decisions under stress.

Quality of Life Considerations

  • Discuss life choices influenced by medical decisions:
    • Shorter pain-free life vs. longer life with potential pain.
  • Importance of having these discussions with family in advance to prepare for difficult decisions.

Conclusion

  • Acknowledging human flaws and potential for mistakes.
  • Importance of planning and systems in place to minimize risks in high-stress situations.
  • Personal reflection on taking steps to improve organization after the incident (e.g., installing a combination lock).
  • Emphasized gradual process of becoming more organized.