Question 1
Which certification level is considered entry-level in ITIL?
Question 2
What new approach did ITIL V3 introduce?
Question 3
What is the focus of ITIL V2?
Question 4
What is a key benefit of implementing ITIL?
Question 5
Why is the historical development of ITIL significant?
Question 6
Which year was ITIL V3 introduced?
Question 7
How does ITIL V4 enhance the ITIL framework?
Question 8
Which ITIL certification requires the most advanced understanding of service management?
Question 9
What does ITIL aim to achieve in terms of IT service levels?
Question 10
What update was made to ITIL V3 in 2011?
Question 11
In ITIL V4, what does the Service Value System represent?
Question 12
What is the primary focus of ITIL?
Question 13
Name the component not part of ITIL V4's four dimensions model.
Question 14
Why is continual improvement vital in ITIL?
Question 15
What does ITIL stand for?