Verrazano-Narrows Bridge - Case Study on Problem Solving

Overview of the Bridge

• Location: New York
• Built: Longest suspension bridge in the world from 1964 to 1981
• Traffic: 13 lanes of traffic into and out of Brooklyn

Story of Problem Solving by Fasteners Direct (FD)

Background

• Project: Cable armor system installation during 2009-2010
• Materials: Supplying stainless steel bolts
• Specifications: USA-made, certified as per F-593 Group 2 Condition A

The Problem

• Issue: Bolts showed signs of rust despite proper documentation and certification
• Investigation: Top metal fabricators were hired to investigate
• Findings: Bolts rusted on the outside due to steel bolts being processed prior to the stainless steel bolts

Resolution and Outcome

• Action: FD took immediate action to investigate and resolve the issue
• Result: Only exterior rust, resolved quickly, highlighting FD's problem-solving capabilities
• Long-term: 10 years with no rusting on bolts post-resolution

Conclusion

• Key takeaway: How problems are fixed can make all the difference
• Customer Service: FD emphasizes outstanding customer service and reliable solutions

For more info or to experience FD's service, contact via email.