Effective Questioning Techniques

May 17, 2024

Effective Questioning Techniques

Overview

  • Discussed strategies to ask questions when we don't fully understand a topic.
  • Introduced three personas: Cunning Cunningham, Humble Hannah, and Curious Cathy.
  • Goals: Turn lack of knowledge into an advantage and be memorable.

Cunning Cunningham

  • Derived from Cunningham's Law: To get the right answer, state a wrong answer.
  • Humans have a tendency to correct others, making them engage more.
  • Example: Bradley Hayes Meyer interviewing Elon Musk about SpaceX.
    • Meyer made a statement leading Musk to elaborate and correct him, yielding more information.
  • Use this method to articulate a misunderstood concept and let the expert correct you.

Humble Hannah

  • Set expectations and be socially humble.
  • Acknowledge your limited understanding and connect it to your expertise.
  • Normalize lack of knowledge among peers.
  • Helps the speaker adjust the depth of their explanation.
  • Example Question Using This Technique:
    • Set the stage: "I don't know much about space exploration..."
    • Challenge the expert subtly within Cunningham’s Law: "Is colonizing Mars really possible or necessary?"
    • This makes the speaker more likely to elaborate and mention something new.

Curious Cathy

  • Follow-up questions are crucial for building a personal connection and delivering value.
  • Value to the speaker doesn't equal information but rather helping them self-reflect and share personal insights.
  • Example Questions from Brian Grazer's Face to Face:
    • What is your unique view on the world?
    • What’s most meaningful to you?
    • What’s top of mind for you right now?
    • What were you thinking when you came up with this?
  • These questions evoke deeper insights and personal stories from the speaker.

Practical Application

  • Don't worry about sounding stupid.
  • Use Cunning Cunningham to state wrong assumptions for correction.
  • Apply Humble Hannah to set the right expectations and be socially humble.
  • Engage the speaker with Curious Cathy by asking reflective follow-up questions.

Conclusion

  • Combining these strategies helps in making meaningful conversations even on topics you don't grasp fully.
  • Encourages audience engagement and makes you memorable to experts.
  • Encourage practicing these techniques for better communication and curiosity-driven conversations.