Communicator: Share results with coworkers, customers, and colleagues
Effective Communication Example: Nyla, Newly Hired Dietitian
Importance of effectively communicating ideas
Example: Proposing changes to hospital kitchen
Effective writing can influence implementation of ideas
Importance of Writing Skills
Essential for student and professional success
Writing time: ~20% of work time
Benefits: Recognition, self-esteem, eligibility for raises and promotions
Employers value writing ability for career advancement
Writing at Work vs School
Purpose:
School: Educational
Work: Instrumental - achieve practical business objectives
Audience:
School: Single instructor
Work: Diverse audience with different backgrounds and purposes
Ownership of Work:
School: Belongs to student
Work: Belongs to employer, department
Effective Communication Considerations
Keep reader's perspective in mind
Aim to create personal and direct communication
Reduce confusion and frustration
Diverse writing skills required for business communication
Collaborative and Delegated Writing
Committee work
Writing under someone elseās name
Preparing Effective Communication
Key Strategies:
Consider readersā responses and purposes
Ensure clarity and relevance of information
Address potential objections
Develop engaging, persuasive content
Critical for successful communication in professional environments
Task Assignments
Imagine and describe two job-related writing scenarios with purposes for writer and reader.
Find and analyze a piece of writing from desired job role, discussing writing strategies.
Analyze an ineffective piece of writing: Explain why it is ineffective. Also analyze an effective piece of writing: Describe key moments of interaction.