[Music] welcome to english listening and vocabulary [Music] section one you will hear a man talking first to a receptionist and then to a doctor at the health center first you have some time to look at questions one to three [Music] now we shall begin you should answer the questions as you listen because you will not hear the recording a second time listen carefully and answer questions one two three good morning what can i do for you uh yes i'm currently visiting this area but i injured myself when i was doing sport a while ago and i still feel pain so i wondered whether i could see a doctor here sure sir we can take you on as a temporary patient i'll just take down some of your personal details may i have your name please yes it's peter smith all right peter and where are you currently staying here at 95 cross street and the county walkley that's w-a-l-k-l-e-y okay and can i have a contact number uh it's four six eight nine five three two four okay thanks can you just wait down there the doctor will see you in a minute before you hear the rest of the conversation you have some time to look at questions four to ten [Music] now listen and answer questions four to ten now how can i help you it's peter smith isn't it yes i had a sporting accident and a doctor at home treated me but i'm still getting some pain hmm right uh first of all i want to ask you a few questions okay well what sport were you doing when you got injured playing tennis with my friends no i see did you hurt your elbow or wrist oh no i had my knee sprained which was the original problem right and when did this happen uh that was three weeks ago now so it was about june 18. and you said you had medical treatment at home uh yeah the doctor said i didn't need an x-ray or things like that and he just told me to use an ice pack fine anything else yes and i've been using a walking stick to help me get around right now what problems are you having during walking well actually i can walk yet i still can't go upstairs so i've been sleeping downstairs hmm now you said your knee still hurts well no actually it's getting better it's my back that's hurting me now it really aches at night and i cannot sleep well i have several suggestions for you great first you should put the stick away as that's probably the source of the problem oh really i wish i'd know after that i can prescribe you something to relax the muscles in your back oh sorry to be difficult but i've had something like that in the past and there were many side effects and i don't want to take it would you recommend anything else well yes we do have a leaflet showing some exercises you can do yourself at home if you do them every day they'll soon be effective great i'll do that that is the end of section one you now have half a minute to check your answers [Music] subscribe to the channel for more videos support us by clicking on the like button and leaving your comments here thank you