๐Ÿงน

Exploring the Custodial Role at Disney

May 14, 2025

All About Custodial at Disney

Overview

  • Custodial role in Disney, specifically in Frontierland, Magic Kingdom.
  • Often overlooked but can be enjoyable and rewarding.
  • Role involves cleaning and high guest interaction.

Role Description

  • Guest Interaction:
    • High level of guest interaction including giving directions, answering questions, and creating magical moments.
    • Involved in pin trading and distributing stickers.
    • Custodians often handle guest complaints and lost children.
    • Can create magical moments by giving out ice creams, popcorn, and fastpasses.
  • Cleaning Responsibilities:
    • Extensive cleaning tasks including restrooms, trash cans, sweeping, and mopping.
    • Two main cleaning shifts: zone shifts and restroom shifts.
    • Zone shifts include trash runs and general area cleaning.
    • Restroom shifts focus on maintaining cleanliness and stocking supplies.
    • Support shifts involve backstage cleaning tasks, less guest interaction.

Guest Interaction Details

  • Custodians are a point of contact for guests, often asked for directions and recommendations.
  • Ability to make magical moments through small gestures like giving out honorary custodian stickers.
  • Unique opportunities like pin trading and bubble machine usage add to guest interaction.

Cleaning Details

  • Zones:
    • Trash runs every ~2 hours, sweeping litter, handling smoking areas.
    • Encounter bodily fluid clean-ups occasionally.
    • Advantage: Watching parades and fireworks during shifts.
  • Restrooms:
    • Stocking supplies and cleaning stalls.
    • Requires multitasking, especially during busy periods.
    • Quiet times allow for assisting in other areas.
  • Support Shifts:
    • Cleaning backstage areas.
    • Less preferred by some due to lack of interaction.

Location and Flexibility

  • Custodians can be placed anywhere on Disney property (parks, resorts, etc.).
  • Universally trained, allowing for flexible shift pick-up across different parks.

Schedule and Hours

  • Varies by location and time of year, generally 40-50 hours per week.
  • Shifts range from morning to late hours depending on park operations.
  • Breaks are structured but flexible for quick cooldowns or hydration.

Costume and Equipment

  • Standardized costumes with options for shorts/trousers and shirt styles.
  • Essential gear includes a burgundy belt, pouch, and cleaning tools.
  • Radios are used extensively for communication.

Conclusion

  • Custodial offers a mix of guest interaction and cleaning duties.
  • Provides opportunities for creating magical moments and watching park events.
  • Recommended for those who enjoy guest interaction and flexible schedules.