Rapport Building with High Low Buffalo (Vinh Giang)

May 10, 2025

Building Rapport Quickly: Vin Jang's Technique

Introduction

  • Vin Jang, a communication skills teacher, shares a technique to build rapport quickly.
  • Presented this technique to over 500 people in Sydney.
  • Focus on avoiding awkward and boring small talk.
  • Technique aims to deepen relationships rapidly.

Ice Breaker Technique: High Low Buffalo

Overview

  • A game that helps deepen connections.
  • Consists of three parts:
    • High: Something positive happening in life.
    • Low: Something negative or not favorable.
    • Buffalo: An interesting or unique fact about oneself.

Example Interaction

  • Vin shares his high (signing a book deal), low (missing a gig due to daughter’s illness), and buffalo (would be a chef if not teaching).
  • Partner (Phoebe) shares her high (unexpected stage time), low (colleagues leaving), and buffalo (would be a professional gamer).

Developing the Conversation

  • Dive deeper into responses to build connection.
  • Example: Exploring Phoebe's feeling about her team leader leaving.
  • Asking follow-up questions to gain insights and open new conversation threads.

The Importance of Courage and Vulnerability

  • Encourages approaching conversations with courage and vulnerability.
  • Structuring interaction with personal insights invites depth.
  • Avoids surface-level exchanges like typical small talk.

Benefits of High Low Buffalo

  • Builds instant rapport.
  • Opens multiple conversational threads.
  • Allows for personal sharing and reciprocation.
  • Transforms basic interaction into meaningful connection.

Conclusion

  • Simple, basic technique that avoids traditional small talk pitfalls.
  • Encourages direct and meaningful engagement.
  • Effective tool for networking and building professional relationships.
  • Emphasizes the value of human connection through structured sharing.

Additional Tips

  • If others do not reciprocate, share your insights after enough questioning.
  • The technique is versatile and can be used in various contexts to enhance communication.

Final Note

  • Always start with the basics to ground the interaction.
  • Use High Low Buffalo to uncover deeper threads and foster rapport.