Lecture: Types of Communication

Overview

• Nature of Communication: Can be expressed through spoken, written, or non-verbal means, or a combination.
• Focus on types of communication: written, verbal, and non-verbal.

Types of Communication

1. Written Communication

• Expressed through writing (letters, reports, memos, bulletins, etc.).
• No need for face-to-face interaction.

2. Verbal Communication

• Involves spoken words using voice, intonation, pronunciation.
• Five Considerations for Effective Verbal Communication:
  1. Appropriateness:
     • Use language suitable for the occasion/environment (formal/informal).
     • Example: Formal language with teachers, informal with friends.
  2. Brevity:
     • Use brief, simple, precise words for clarity and credibility.
  3. Clarity:
     • Ensure clear delivery of words, loud enough for understanding.
  4. Ethics:
     • Use language that respects gender, ethnicity, preferences, and status.
     • Avoid offensive language (e.g., slurs, inappropriate comments).
  5. Vividness:
     • Use creative, descriptive language to engage audience (useful in public speaking).

3. Non-verbal Communication

• Communication through behavior and actions, not spoken words.
• Examples:
  • Body Language: Gestures, nods, posture.
  • Facial Expressions: Convey emotions and attitudes.
  • Sign Language: Used by those with hearing impairments.
  • Clothing & Appearance: Communicate social status, intentions.

Importance of Non-verbal Communication

• Enhances and emphasizes verbal messages, adding impact.
• Communicates feelings, attitudes, and perceptions.
• Engages listeners and keeps their attention during speeches.
• Provides insight into the speaker's style and dynamic.
• Essential in situations like job interviews, public speaking.

Conclusion

• Understanding different communication types aids in effective communication.
• Aim to be effective communicators using written, verbal, and non-verbal communication.
• Future synchronous meetings will provide opportunities for questions and further discussion.